ingenico AXIUM EX-SBASE-W Single WiFi Base User Guide

June 15, 2024
ingenico

ingenico AXIUM EX-SBASE-W Single WiFi Base

Product Introduction

What’s in the Box – subject to ordered product configuration

  • Base host
  • User Guide
  • USB type-C cable
  • 5V 2A Power adapter
  • AC transfer head for EU
  • AC transfer head for the UK
  • AC transfer head for UL
  • USB type-B cable
  • 1 AXIUM EX8000 Bushing
  • 1 AXIUM EX6000 Bushing

Device Layout

  1. Reset Button 2) USS-TYPE C Power Interface 3) RJ45 Network Interface
  2. USB – Type B| 5) Power LED|

Interface definition

  1. RJ45 interface**
    Sequence| RJ45 Signal**
    ---|---
    1| ETH_TX+
    2| ETH_TX­
    3| ETH_RX+
    4| NC
    5| NC
    6| ETH_RX­
    7| NC
    8| NC
  2. USB-TYPE B interface**
    Sequence| USB-TYPE B Signal**
    ---|---
    1| Not connect
    2| D-
    3| D+
    4| GND

Product Technology Features

Product Technology Specifications

Port| a USB type-C power port RJ45 network port

a USB B DEVICE port supporting USB2.0

---|---
Power| Charge output: 5.0VDC 1.4A

Power adapter: input 100-240V AC, 50/60Hz; output 5.0V DC 2.0A

Size and Weight| Size:90.8mmx127.8mmx91mm Net Weight:0.33kg

Gross Weight:0.57kg

Environmental Conditions

Environmental conditions for running, storing, and delivering the product:

Temperature Operating 0°C~40°C/ 32°F~104°F
Storage and Delivery -20°C~70°C/ -4°F~158°F
Humidity Operating 10%~90%
Storage and Delivery 5%~90%(40°C) / (104°F)
Atmospheric pressure 86kPa~106 kPa; Below 2000 meters above sea level

Product Functions

The base has three main functions as below:

  • Place EX pos on the base to get charged.
  • Place EX pos on the base. Connect the USB type-B to the computer to extend the USB port.
  • Serves as a router. EX pos can connect to the base via Wifi to extend the network.

Instructions
The base supports three types of terminal configurations:

ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(4\)

WiFi Connection

Connect EX pos to the base WiFi Power on the base.

  • Click “Settings” menu on EX pos, and then click “Base” [step 1]
  • Click the “scanning box” [step 21, and scan the Data matrix code label on the back of base.
  • The EX pos connect to the base successfully. [step 3]
  • After that, we can get the “Connected” status.[step 4]ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(5\)
  • Web Setting of base
    • The base can be set from the web.
    • Use a computer to connect the base via WiFi.
    • The web setting IP of the base is 192.168.47.1. The login name is Admin. Password is the Pairing Password.
    • (Pairing Password please refer to the rear label for details)
    • Users can get the status based on the status page.ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(6\)
    • User can get and change the Ethernet parameter on the Network page.ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(7\)
    • User can get and change the WLAN parameter on the WLAN page.ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(8\)
    • Users can change the operating mode, enable DMZ, or set static DHCP on the Advanced page.ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(9\)
    • Users can change the operating mode, enable DMZ, or set static DHCP on the Advanced page.ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(10\)
  • Restore factory Setting
    • Use a paperclip to click the RESET button for 3 seconds to restore the factory setting of the base.
    • The position of the RESET button is in Chapter 1.2.

BASE Setting From EX pos

  • Get the Admin permission
    • First, connect EX pos to the base via chapter 3.1. Click the “SSID” menu on EX pos [step1] , and then input the Pairing Password to connect [Step2]. (Pairing Password please refer to the rear label for details)
    • After that, we can enter the base menu and get the manager privileges. [Step 3].ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(11\)
  • Ethernet Parameter Setting Procedures:
    • Tab on “Network” and enter WAN Setting or LAN Setting menu.
    • Enter WAN Setting to get and set the WAN parameter.
    • Enter LAN Setting to get and set the LAN parameter.ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(12\)
  • WLAN Parameter Setting
    • Enter WLAN menu.[Step1]
    • We can click “2.4GHz WLAN” to set 2.4G parameter and click “5GHz WLAN” to set 5GHz WLAN. [Step2]
    • We can set channel, RF power, band width and get WLAN MAC on the menu. [Step3,41ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(13\)
  • Advanced Setting
    • Enter the advanced menu.
    • We can set the operating mode, DMZ, and static DHCP of the base[Chart 1].
    • In operating mode, we can set the base work in different modes [Chart 2].
    • We can set DMZ[Chart 3jand add static DHCP[Chart 4].ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(14\)
  • Operating Mode
    • Gateway Mode
    • Local network/ONU distributes the IP to the base ETH port.
    • Base distribute the IP to EX pos
    • Local network/ONU and EX post are not in the same network segment.ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(15\)
  • Bridge Mode
    • Base distributes the IP to the Local network and EX pos.
    • They are in the same network segment.ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(16\)
  • WiFi Repeater Mode
    • It is a mode to expand the coverage of the base.
    • For example, Ex pos is too far away to connect Base A. So we can put Base B between Base A and EX pos.
    • Set Base B to repeat Base A. EX pos can connect to the internet via Base B.ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(17\)
  • Management Setting
    • Upgrade the firmware of base
    • First, we use a software manager to install the wifidockfirmware.apk in EX pos, as follow:ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(18\)
    • Second, we get the Admin permission of the base with EX pos via chapter
    • Wait for upgrading. [Step1].And get the successful tips[Step2]. Check the version of the base[Step3].ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(19\)
  • Save the setting of baseingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(20\)
  • Load the setting of baseingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(21\)

Fixing of the power cable

  • In some scenes, we want to fix the power cable of the AXIUM EX-SBASE-W.
  • Plug in the power cable and latch the metal hook on the cable, as follows:ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1 \(22\)

FAQS

  • Q1: The base fails to connect EX pos.
  • Cause 1: EX pos WLAN is not yet opened.
  • Solution: Open WLAN via the drop-down box of EX pos.
  • Cause 2 : EX pos is placed too far away from the base.
  • Solution: Place and connect the devices within 20 meters.
  • Cause 3 : The password of the EX post base is changed.
  • Solution: Input the correct password, or restore the factory setting to get the default password.
  • Q2: Why mobile phones can not search the 5G WiFi?
  • Solution: Check whether mobile phones can support 5G WiFi.

Notes
Prevent the terminal from sun exposure, high temperature, moisture, and other mean conditions. Cut off the power before cleaning the device and wipe the main body with a dry cloth. When the following abnormal phenomena occur, stop running the device immediately, cut off the power supply, and report to the service provider as soon as possible:

  1. A harsh noise was heard during the operation.
  2. Impurities or water found in the machine.
  3. An unpleasant smell was found during the operation.

Delivery and Storage

  • Deliver the device in the normal way, avoiding rain and snow, sun exposure, and mechanical impact.
  • The product should be stored in the original box.
  • The box should be at least 15cm away from the floor, at least 50cm from the wall, heat source, cold source, window or air inlet.

Power Adapter

  • The base can only be connected to the adapter which is provided with AXIUM EX-SBASE-W.

WARNING

  • The power adapter provided is specially designed for Ingenico AXIUM EX-SBASE-W.
  • Do not use any other power supply.
  • The use of a power supply with apparently similar voltage/current characteristics may damage your terminal.

RF exposure

  • The antenna of the product, under normal use conditions, is at least 20cm away from the body of the user.
  • A warning statement to the user for keeping a 20cm separation distance and the prohibition of operating to a person has been printed on the user manual.
  • So, this product under normal use is located on an electromagnetic far field in the human body.

Standards

CE Marking

  • The CE marking indicates AXIUM EX-SBASE-W complies with the requirements of the European
  • Directive 2014/53/EU on Radio Equipment for:
  • The protection of the health and the safety of the user and any other person.
  • The protection requirements concerning electromagnetic compatibility.
  • And complies with harmonized standards.

Operating Frequency Band (RF):

ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-FIG-1
\(23\)

  • The terminal user does not have permission to access the frequency band not used by this product.

Transmission power (max): ingenico-AXIUM-EX-SBASE-W-Single-WiFi-Base-
FIG-1 \(24\)

Restrictions in the 5GHz band

  • According to Article 10(10) of Directive 2014/53/EU, the packaging shows that this terminal will be subject to some restrictions when placed on the market.
  • In all EU member states, operation of 5150-5350MHz is restricted to indoor use only.

Environment (WEEE, Batteries and packaging)

  • This product is labeled by European Directives 2012/19/EU concerning Waste
  • Electrical and Electronic Equipment (WEEE) and 2013/56/EU concerning Batteries and Accumulators.
  • Those provisions require producers and manufacturers to become liable for take-back, treatment, and recycling upon the end of life of equipment and batteries.

THE PRODUCT

The crossed-out waste bin stuck on the product, or its accessories means that the product belongs to the family of electrical and electronic equipment, and waste batteries must not be thrown away but collected separately and recycled. Please contact your retailers for more detailed information about the compliance solution in place for disposing of your old products and used batteries. Packaging waste must also be collected separately to ensure proper disposal and recycling. In this way, you can participate in the re-use and upgrading of Electrical and Electronic Equipment Waste, which can affect the environment and human health. “INGENICO is a trademark of BANKS AND ACQUIRERS INTERNATIONAL HOLDING. This Document is Copyright © 2023 BANKS AND ACQUIRERS INTERNATIONAL HOLDING • BANKS AND ACQUIRERS INTERNATIONAL HOLDING retains full copyright ownership, rights, and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of BANKS AND ACQUIRERS INTERNATIONAL HOLDING. Moreover, nobody is authorized to place this document at the disposal of any third party without the prior written permission of BANKS AND ACQUIRERS INTERNATIONAL HOLDING. If such permission is granted, it will be subject to the condition that the recipient ensures that any other recipient of this document, or information contained therein, is held responsible to BANKS AND ACQUIRERS INTERNATIONAL HOLDING for the confidentiality of that information. Care has been taken to ensure that the content of this document is as accurate as possible. BANKS AND ACQUIRERS INTERNATIONAL HOLDING however declines any responsibility for inaccurate, incomplete or outdated information. The contents of this document may change from time to time without prior notice and do not create, specify, modify or replace any new or prior contractual obligations agreed upon in writing between BANKS AND ACQUIRERS INTERNATIONAL HOLDING and the user. BANKS AND ACQUIRERS INTERNATIONAL HOLDING is not responsible for any use of this device, which would be non-consistent with the present document. All trademarks used in this document remain the property of their rightful owners”

CONTACT

  • AXIUM EX-SBASE-W 07/25
  • Copyright© 2023 Ingenico –
  • Banks and Acquirers International Holding SAS
  • All rights reserved
  • www.ingenico.com.
  • 13-17 rue Pagès, 92150 Suresnes – France
  • Banks and Acquirers International Holding, SAS / 814 767 216 RCS Nanterre

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