Kleenmaid RHSCK61 Wall Mounted Canopy Range Hood Instruction Manual
- September 18, 2024
- kleenmaid
Table of Contents
- RHSCK61 Wall Mounted Canopy Range Hood
- Specifications:
- Product Usage Instructions:
- Installation Instructions:
- Planning Your Installation:
- Installing the Ductwork:
- Q: Where can I find the User Manual online?
- Q: What is the recommended distance between the rangehood and
- Q: How should I ground the appliance during installation?
RHSCK61 Wall Mounted Canopy Range Hood
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Specifications:
- Product Name: Wall Mounted Canopy Rangehood
- Model Numbers: RHSCK61, RHSCK91, RHSCK121
- Intended Use: Domestic Kitchen Use Only
Product Usage Instructions:
Installation Instructions:
-
Refer to the current online version of the User Manual
available on the Kleenmaid website before installation. -
Ensure compliance with local building codes and standards.
-
Ground the appliance properly as it is Class I.
-
Connect the appliance to a standard 10A GPO via the supplied
plug & cord.
Planning Your Installation:
-
Calculate the maximum height for the decorative chimney
duct. -
Mark the center point of the opening and align with the
cooktop. -
Check minimum distance requirements above the cooking
surface. -
Plan the ductwork route for optimal airflow.
Installing the Ductwork:
-
Plan the ductwork route for efficient airflow.
-
Avoid long duct runs and too many elbows for optimum
performance. -
Keep outlet ducting length under 4 meters with no more than two
90-degree angles. -
Use rigid, smooth surface ducting for best results.
Frequently Asked Questions (FAQ):
Q: Where can I find the User Manual online?
A: The User Manual is available on the Kleenmaid website. Please
refer to the back cover of the manual for details.
Q: What is the recommended distance between the rangehood and
the cooktop?
A: The safety gap should comply with the recommendations of the
hob manufacturer. If no instructions are provided, a minimum
distance of 650mm (or as specified by AS/NZS 5601) should apply,
with a maximum vertical separation of 750mm.
Q: How should I ground the appliance during installation?
A: As the appliance is Class I, ensure proper grounding during
installation and make sure the plug is easily accessible.
“`
To register your warranty or make a warranty claim, scan this QR code:
cooking collection
Instructions for use and warranty details
Wall Mounted Canopy Rangehood Model Nos: RHSCK61, RHSCK91
& RHSCK121
Dear Customer, Thank you for joining our 40th anniversary celebration by
choosing Kleenmaid. Your new appliance has been designed and meticulously
tested to ensure that it meets all your culinary requirements, and has been
carefully manufactured using top quality materials to give you years of
reliable performance. For best results, carefully read the instructions on how
your new appliance is to be installed. Correct installation will avoid delays
and unnecessary service call costs. Once installation is complete, please read
this instruction manual carefully and get to know the controls and the
features of your new Kleenmaid appliance. These simple instructions will
enable you to achieve excellent results from the very first time you use it.
Again, congratulations and thank you for choosing The Best You Can Own.
KLEENMAID
2
Table of Contents
· Important safety information · Installation Instructions · Installation
Guidelines
Use and Care Instructions · Operation · Maintenance and Cleaning · Technical
Specifications · Rangehood Dimensions · Troubleshooting · Warranty Terms &
Conditions
4-5 6-7 8-9
10 10-11 12-14 15 15 16 17
3
IMPORTANT SAFETY INFORMATION
Read the complete manual carefully before installation The current online version of the User Manual is available on
the Kleenmaid website (see back cover for details).
Intended for Domestic Kitchen Use Only
Warnings:
TO REDUCE THE RISK OF FIRE, ELECTRICAL SHOCK OR PERSONAL INJURY, PLEASE
OBSERVE THE FOLLOWING:
1. Installation and electrical work must be done by a qualified person in
accordance with all applicable codes and standards. 2. If the supply cord is
damaged, it must be replaced by the manufacturer, its service agent or a
similarly qualified person to avoid a hazard. Any modifications that may be
required to the electrical system for the installation of the rangehood must
only be made by qualified electricians. 3. Before servicing or cleaning unit,
switch power off at the service panel. Lock panel to prevent power from being
switched on accidentally. 4. Use this unit only in the manner intended by the
manufacturer. 5. When cutting or drilling into wall or ceiling, be careful not
to damage existing electrical wiring and other hidden utilities. 6. Ducted
fans must always be vented to the outdoors. 7. This unit must be grounded. 8.
The safety gap between the rangehood and the hob below must comply with the
recommendations of the hob manufacturer. In case of no instructions, a minimum
distance of 650mm (or other minimum distance as may be specified by AS ZS 5601
and interpreted by a certified installer) should apply. 9. If any part of this
appliance is cracked, broken or otherwise damaged, usage should immediately be
discontinued, the mains power supply disconnected, and a suitably qualified
technician should inspect the appliance to determine its safety or otherwise
prior to any further usage.
4
CAUTION
1. To reduce the risk of fire and to properly exhaust air, be sure to duct
air outside. Do not vent exhaust air into spaces within walls or ceiling or
into attics, crawl spaces or garages. 2. Take care when using cleaning agents
or detergents. 3. Avoid using food products that produce flames under the
range hood. 4. The range hood must only be used for the exhaust of cooking
fumes in home kitchens. The manufacturer disclaims all liability for any other
use of the appliance. 5. Two installers are recommended because of the large
size and weight of this hood. 6. Use with approved cord-connection kit only.
7. Please read specification label on product for further information and
requirements. 8. Do not flame under the range hood to avoid potential risk of
fire. 9. This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their
well being. 10. Children should be supervised to ensure that they do not play
with the appliance. 11. Cleaning and user maintenance should not be performed
by children without supervision.
5
INSTALLATION INSTRUCTIONS
Before You Start …
1. NOTE: Before making preparations for or commencing installation, the
installer should refer to the current online version of the User Manual, which
is available on the Kleenmaid website (see back cover for details).
2. The rangehoods conform to related appliances standards. Please check your
loc al building c odes for any additional requirements .
3. The applianc e has been manufac tured as c lass I, therefore ground
connection is nec essary. The rangehood must be installed so that that the
plug is easily accessible. 4. This appliance should be connected to the mains
power supply via the supplied plug & cord, and a standard 10A GPO.
-Earthed Outlet Box
Planning Your Installation
Fl oor o Ceili ng
Earthed Outlet
Earthed Plug
1. Calculate the maximum height from the floor at which the top of the decorative chimney duct may be located by adding the bench height to the chosen vertical separation between the rangehood and the cooktop below, and the height of the rangehood (see the diagram on page 15 for rangehood dimensions).
0
/
I 0
/
I
/
Ce11t1e l ine
of openi ng
I
0
Cooking ~urface to bottom of hood
I
“‘
D””I 0 I
2. Find the centre point of your opening. Mark a plumb line through this
point from ceiling to your cooktop.
3. Check your cooktop User Manual for the minimum distance above your cooking
surface. The safety gap between the rangehood and the hob below must comply
with the recommendations of the hob manufacturer. In case of no instructions,
a minimum distance of 650mm (or other minimum distance as may be specified by
AS/NZS 5601 and interpreted by a certified installer) should apply. The
vertical separation distance shall not exceed 750mm so as not to adversely
affect the extraction efficiency.
4. Decide where the ductwork will run between the hood and the outside. Short, straight duct runs will provide the most air flow.
5. If a recirculating kit is necessary, you may purchase one through your
dealer.
Unpacking Remove the pac kaging with the produc t in plac e. Cut off the pac
king ribbons and carefully c ut open the pac kaging (do not c ut too deeply),
remove the packaging. Check that the product is free from transport damage.
Any damage shall be reported immediately to the c arrier or seller. Damage,
faults and missing parts must be reported immediately to the seller. There are
appliance specific accessories supplied with the rangehood which should be
retained for installation and not discarded with packaging.
6
Installing the Ductwork
1.Plan where the ductwork will run between the rangehood and the outside. The
rangehood exhausts vertically but can be ducted to the rear behind the chimney
duct through an outside wall or vertically up through the ceiling to the roof.
A short straight duct run will produce the most air flow. Length and elbows
will reduce the efficiency of the rangehood.
2.To achieve optimum performance the length of the outlet ducting should not
exceed 4 meters, or include more than two 90 angles (elbows). Rigid smooth
surface ducting is recommended.
3.The maximum recommended overall ducting path to the outside of the building
(for 150mm diameter smoothwalled, rigid pipe only) is 10m, reduced by 2.5m for
each 90’ bend in the ducting path.
4.It is recommended that the rangehood in an apartment be either connected to
a dedicated ducting outlet on the external wall, or that it be installed in
recirculating mode, including the use of carbon filters, allowing the air to
be returned to the kitchen through the outlet pipe.
5.Install a roof or wall cap. Connect a 150mm round duct to the cap and work
backwards toward the rangehood. Ensure joints are completely sealed with duct
tape.
Fixing to the Wall
1. Before mounting the rangehood, plug in and test all functions for proper
operation. 2. Removed the filters from the bottom of the rangehood to prevent
damage during the installation. 3. With assistance, hold the rangehood
temporarily in position ensuring the bottom is above the minimum clearance for
the cooking surface. Mark on the wall the holes for the two mounting screws.
4. Drill the holes (A) at the distances indicated. Use the appropriate screws
and screw anchors for your wall type (e.g. reinforced concrete, drywall,
etc.). If necessary, prepare back wall with cross framing for secure
installation. 5. Mount the rangehood on the wall screws. Align it in a
horizontal position relative to cabinets. When the rangehood has been
adjusted, secure unit by tightening screws (A). 6. Connect a 150mm smooth
rigid duct tube (not included) to the exhaust piece using duct tape on all
seals. (C)
Fixing the Decorative Chimney Flue
1. Carefully loosen but do not separate the telescopic chimney duct pieces.
2. Arrange the electrical power supply within the dimensions of the
decorative chimney duct. 3. Adjust the width of the support bracket to match
the upper duct. Fix it to the wall using the screws (B) so that it is centered
in line with your rangehood and at a distance from the ceiling indicated.
7
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‘L————– ~——-
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C
Installation Guidelines
Wall-Mounted
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Duct-out
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Note: The safety gap between the rangehood and the hob b-e–lo- wI”‘ must
comply with the recommendations of the hob manufacturer. In case of no
instructions, a minimum distance of 650mm (or other minimum distance as may be
specified by AS/ NZS 5601 and interpreted by a certified installer) should
apply.
Note: The above installation images and guidelines are for reference only. If
you require information about installers you can find this on the Kleenmaid
website (see back cover of this manual).
8
Leveling Device
When mounting rangehood on the wall, the level can be adjusted by turning the
two screws on the motor housing.
‘O’
t
t
I nstaIlation Alternatives
The rangehood can be installed in the following ways:
Circulating indoor air (A) Outdoor venting (B)
B
·:·.·.·.·.·.·.·.·.·.·0····-….-…..-…··”·.·.”..”..’.’.”..’.
– —- …………..
REMEMBER!
If a two-part connection tube is used, the lower section must sit outside the
upper section.
D Do not connect the rangehood exhaust to a duct used to circulate
hot air or vent steam from another appliance.
D Always use protective gloves when installing the appliance!
9
USE AND CARE INSTRUCTIONS
Operations
1. For optimum performance in removing cooking odours, it is recommended that
you turn on your rangehood prior to cooking and leave it operating for 15
minutes after cooking. 2. Clean the surfaces of the rangehood regularly using
a non-abrasive detergent. 3. The anti-grease filters capture the grease
particles suspended in the air. They will accumulate grease and dirt depending
on the frequency of the use of your cook top. 4. In order to prevent a fire
hazard, it is recommended that you clean the stainless steel grease filter at
least every 2 months
Warning:
Do not attempt to remove the filters while the rangehood is operating.
Disconnect the electrical plug prior to any maintenance. This appliance is not
intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their well being.
There should be adequate ventilation in the room when the rangehood is used at
the same time as other fuel burning appliances.
10
Description of Control
Description of Symbols:
speed I
speed II
@
speed Ill
light
I II ‘”‘”° +”‘
@
speed II+ light
I
®ft: speed Ill + light
I @fi
3 min. delay-off at speed Ill ‘timer’
Using the dial control:
– Push the rotary dial and the LED lights will illuminate.
– Turn the rotary switch clockwise or counter-clockwise, stopping the
indicating light at the setting you want to select. The rangehood will select
that setting after the indicating light illuminates twice.
– Push the rotary switch again at any setting to switch the rangehood off.
– When the indicator light stops at the `timer’ setting, the rangehood will be
functioning at speed III and then automatically switch off after 3 min.
11
MAINTENANCE AND CLEANING
Your Kleenmaid appliance has been engineered and constructed to provide you
with years of reliable service by way of its sophisticated components and
quality finishes. In return, regular maintenance, in accordance with the
following instructions, is required in order to allow it to continue serving
you with its appearance and performance as well as it did on the day it was
first installed. Please take some time to carefully review this maintenance
guide, paying particular attention to periodic and pre-use maintenance
activities. Clean the fan and other surfaces of the rangehood regularly with a
cloth dipped in methylated spirits or a non-abrasive liquid cleaner.
Maintenance and Replacement of your Kleenmaid Rangehood Filters
Your Kleenmaid rangehood has one or both the following types of filters: 1.The
visible stainless steel grease filter, which is present on every rangehood.
These filters should be removed, cleaned and re-installed at least every three
months, and more often if food is regularly fried or grilled. These filters
may be cleaned either with a soft bristled brush in warm soapy water, or in a
dishwasher (without other items). Ensure that each filter is completely dry
before re-installing it into the rangehood. To prevent the risk of fire and to
ensure that the rangehood functions properly, the grease filter must always be
cleaned as instructed below when the display indicates the need or at least
every two months.
Cleaning the grease filter
– Remove the stainless steel baffle filter from the rangehood and clean it in
a solution of water and neutral cleaning liquid. Leave the filter to soak in
the solution for a while. – Rinse thoroughly with hot water and leave the
filter to dry. – The filter can also be cleaned in a dishwasher. NB: If you
clean the grease filter in the dishwasher: load only the grease filter and no
other items as food particles from dishes can fasten in the filter.
Normally these filters will last the life of the rangehood, however if they
are damaged in any way, replacements may be purchased by emailing
support@kleenmaid.com.au or calling 02 9310 1207.
WARNING: It must be ensured that the grease filters are correctly installed
whenever the rangehood is operating. Failure to do so may damage the
rangehood, and such damage will not be covered by the manufacturer’s warranty.
2. The internal Kleenmaid Activated Charcoal (or “Carbon”) Filter, which
should be present on a rangehood which is installed in recirculating mode i.e.
not vented outdoors.
These filters are located inside the rangehood and remove cooking odours from
the air. They cannot be cleaned and will require replacement. The effective
life of the filter depends on the type and amount of cooking you do, and how
often the grease filter is cleaned. Generally the life of these filters is
approximately four – six months. However, always replace the filter when it no
longer absorbs odours effectively.
When replacement Activated Charcoal filters (KDCF00B) are required they may be
purchased via the website. https://kleenmaid.com.au/product/rangehood-carbon-
filterkdcf00b/.
12
Replacing the charcoal filter
Replace the charcoal filter as follows: – Remove the grease filter. – Squeeze
the clips on the charcoal filter and pull the charcoal filter back
remove it. – Install a new charcoal filter and replace the grease filter.
DO NOT let dirt build up on the rangehood
D DO NOT use steel wool or steel brushes to clean the rangehood
DO NOT leave salt solutions, disinfectants, bleaches or cleaning compounds on
the rangehood for any length of time as they may damage the stainless steel.
Rinse after use with clean water and wipe dry with a clean cloth.
Replacing the LED lamps
This rangehood has LED lamps The illumination is designed for use during
cooking and not for prolonged general illumination of your kitchen. Prolonged
use of the lights may reduce the life time of the lamps. WARN I NG: Do not
touch or change lamps while the rangehood is operating. Wait until the lamp
has cooled before removing.
Use only the same lamps as in the original specification. 1. With the grease
filter removed, from inside the rangehood press the light fixture out of its
mounting bracket. 2. Unplug the lamp from the wiring harness. Avoid direct
contact between the lens and your hands, then replace with a new one. 3. Push
the lamp into its mounting bracket.
…… 18
NB: The light is only meant for use during cooking and not for illuminating
the surroundings for longer periods. If the light is used for longer periods,
this will considerably shorten the life time of the lamps.
13
Recycling
This appliance complies with European Community directive 2002/96/ EC, Waste
Electrical and Electronic Equipment (WEEE}. By ensuring that this product is
recycled responsibly, the user helps prevent possible negative impact on the
environment. NB: Dispose of this product responsibly. Irresponsible disposal
can result in negative environmental impact or personal injury.
Under no circumstances may this rangehood be disposed of as household waste.
It must be taken to a recycling centre for electrical and electronic
equipment. This product must be disposed of in accordance with local
legislation. For more information on disposal, recycling and reuse of this
product, contact your local authority, your household waste collection service
or the store where you purchased the product.
14
Hood Sizes:
TECHNICAL SPECIFICATIONS
Voltage Rated Power Lighting Power Motor Power Standby Power
220-240V~ 50Hz 283W 1.5W x2 280W 0W
Diameter of air outlet Air flow Noise
150mm 900m3/h (air flow meter) 57dB(A) at Low Speed
RANGEHOOD DIMENSIONS
15
Trouble Shooting Guide
Problem
Possible Reason No electrical supply.
Rangehood doesn’t turn on.
Power cord is damaged
Grease filters clogged
Poor Airflow Hood is vibrating
Charcoal filters clogged. Re-circulatinq mode only. Hood is not secured in place
Motor running but no
air flow
Motor stops after a few minutes
Butterfly valvejammed.
High temperature safety device activated. The hood is installed too near the
cooking surface. Fa n speed too low
Strong cooking smell.
Charcoal filters not installed.
Oil dripping onto stove.
Grease filter saturated
Whirring sound
Lights are working but
fan isn’t Fan is working but
lights are not
Something in contact with fan blade
Solution Check the plug is connected.
Contact service technician Clean the filters and replace when dry
Replace the charcoal filters Check the installation of hood. Tighten mounting
screws. Contact service technician
The kitchen is not sufficiently ventilated. Check recommended gap between
r/hood and hob Use one of the higher speed settinqs. In recirculating mode,
charcoal filters must be installed. Wa sh the grease filters
Contact service technician Contact service technician
Contact service technician
If the appliance fails to operate correctly during the warranty period please visit our website to request a service (see back cover of this manual for details). When booking a service please provide your Model No and the individual Serial Number of your appliance. If you no longer have documentation showing the serial number of your rangehood this is available on the appliance rating plate. Remove the rightmost of the three grease filters in order to see the rating label with your serial number. See instructions for Maintenance and Cleaning on page 12.
16
KLEENMAID WARRANTY
TERMS AND CONDITIONS
1. Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid
will provide parts and labour to you the customer as set out herein.
2. Kleenmaid may engage a Service Agent to provide service under this
warranty. 3. Kleenmaid’s Products come with guarantees that cannot be excluded
under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and
the failure does not amount to a major failure. 4. The benefits given to you
under this Kleenmaid Warranty are in addition to other rights and remedies to
which you may be entitled under the Australian Consumer Law in relation to the
Product to which this Kleenmaid Warranty relates. Subject to the conditions
below, the Product is warranted by Kleenmaid and/or its agents to be free from
defects in materials and workmanship for the Warranty Period for normal
Domestic Use. 5. Product Identification: a. Kleenmaid reserves the right to
reject claims for any services or work where you cannot produce for
verification the
serial number and a proof of purchase for the Product (including but not
limited to the original invoice). b. this Kleenmaid Warranty will be voided if
the serial number for the Product cannot be verified. This is not intended to
exclude, restrict or modify any right or remedy to which you may otherwise be
entitled under the consumer guarantee provisions of the Australian Consumer
Law. c. in the event that a request for repair is made against this Kleenmaid
Warranty where the serial number for the Product cannot be verified or you
cannot produce for verification a proof of purchase for the Product (including
but not limited to the original invoice), the repairer will not carry out any
repairs on the Product and you will be charged a service call-out fee. 6. What
is covered by this Kleenmaid Warranty: a. the Product is covered for faulty
workmanship or parts that have failed under normal Domestic Use. b. Kleenmaid
and/or its agents will determine by objective testing if there are any defects
in the Product and/or faulty workmanship. c. this Kleenmaid Warranty is only
applicable if repairs on Products are carried out within Mainland Australia.
d. this Kleenmaid Warranty: i. covers a Product purchased as new, manufactured
for use in Mainland Australia; ii. commences from the date of delivery of the
Product; iii. provides for the labour and replacement parts necessary to
maintain the Product in good operating condition as specified
in this Kleenmaid Warranty, however, if repair is needed because of Product
failure during normal Domestic Use, Kleenmaid has the option to repair or
replace the defective Product or part of the Product with a product or part of
like kind and quality. A replacement part may be new or reconditioned of like
kind and quality and may cost less than the original Product purchased and no
charges or refunds will be made based on the replacement product or part cost
difference; and iv. is only applicable when the Product is used and operated
in accordance with the Manufacturer’s instructions. 7. What is not Covered by
this Kleenmaid Warranty (excluded):a. any damage or failure to or of the
Product or part of the Product: i. due to the Product being inadequately
serviced to manufacturer’s recommendations; ii. resulting from environmental
conditions including and not limited to dirt, dust, rodents, insects, rust,
corrosion, salt built-up, of o r in any part of the Product; iii. resulting
from excessive use but fair wear and tear is excepted; iv. resulting from
installation by an unqualified or uncertified tradesperson; v. resulting from
poor or incorrect installation including and not limited to positioning and
externally fitted equipment such as plumbing and drainage, cabling, antennae
or due to incompatibility of connected equipment; vi. caused by overheating as
a result of sitting or positioning of the Product, where there is no provision
for adequate ventilation or adequate protection from excessive dust; vii. if
the Product has been dismantled, repaired or serviced by any person other than
someone authorised by Kleenmaid or its agents or representatives; viii. caused
by power surges or spikes, including and not limited to, mains power and
telecommunications connections, or to other unspecified sources, incorrect
power current, voltage fluctuation, amperage fluctuation, rust or corrosion;
ix. if the Product is dropped, collision of the Product with another object,
use for which the Product is not designed, damage to the Product caused by
your own negligence, accidental or deliberate misuse of the Product by you,
theft, abuse, vandalism, flood, fire, earthquake, electrical storms or any
other act of God or any war related events; or x. due to the introduction of
abnormal heat loads to the Product; b. costs of attendance and testing where
no fault or defect covered by the terms of this Kleenmaid Warranty is
identified in the Product; c. initial setup and installation of the Product;
d. normal maintenance costs and costs incurred through the installation of
items listed as requiring periodic replacement; e. Products with removed or
altered serial numbers; f. broken or cracked glass other than transport damage
to the initial point of delivery; g. consumables such as but not limited to
bulbs/globes, seals, filters, batteries and remote controls; h. removal and
reinstallation of an internal component not performed by an authorised
Kleenmaid agent or representative or authorised service centre; i. cosmetic or
structural items; or j. any failures due to interference from or with other
products and/or sources. 8. This Kleenmaid Warranty ceases if: a. the Product
ceases to carry the original manufacturer’s serial number or is sold at an
auction; b. the Product is rented; or c. there is failure to pay monies owing
on invoices as a result of non-warranty work being carried out at the request
of the end user as per point 16 below.
17
9. Service under this warranty may be limited by the area in which you live.
Service to remote and regional areas may incur additional travel costs which
will be payable by you. You will be advised of this at the time you make a
claim and Kleenmaid arranges to attend your premises.
10. Neither Kleenmaid nor its representatives provide loan equipment under
the terms of this Kleenmaid Warranty. 11. Any unauthorised access to the
internal hardware of the Product will void this Kleenmaid Warranty. 12. Repair
Notice: Products presented for repair may be replaced by refurbished Products
of the same type rather than being
repaired. Refurbished parts may be used to repair the Products. 13.
Replacement items are “like for like” and is not “new for old” and does not
indicate in any way that a faulty Product will be
replaced with a new part or unit. “Like for like” may either be a quality
checked, refurbished or reconditioned unit of the same or later batch of
model/size/specifications 14. The cost of making a claim under this Kleenmaid
Warranty is not covered by Kleenmaid, including any costs of transportation or
travel expenses between your home and your nearest authorised service agent.
15. Kleenmaid accepts no liability for items that are lost, damaged, or stolen
as a result of freight, transport or storage. If you are required to transport
the Product to an authorised service centre, you must ensure that it is
securely packed and insured. 16. On Public Holidays or other periods when
regular business and wholesale operations are temporarily ceased, repairer
availability and warranty response times may extend beyond the standard
response times due to the unavailability of repairers and parts. 17. For any
repair performed on a Product under this Kleenmaid Warranty where no fault can
be found, or the item is deemed by Kleenmaid or an authorised agent, to be not
faulty under this Kleenmaid Warranty, or the repair or fault is not covered
under this Kleenmaid Warranty, a `No Fault Found’ fee is payable by you.
Kleenmaid will advise you of this cost and seek your agreement to pay such
costs before commencing such repairs. 18. Any repairs or services required
that are outside the terms and conditions of this Kleenmaid Warranty can be
carried out at your request at your cost (including where the Product has not
been installed or set up correctly). Kleenmaid will always advise you of this
cost and seek your agreement to pay such costs before commencing such repairs.
A credit card may be required prior to the commencement of such services. 19.
Extra charges will be payable by the customer should the Product not be
readily accessible without special equipment, such as but not limited to
cranes and lifts or should the Product be installed in a position that service
access is blocked and/or repair work is not possible without uninstalling the
Product to gain access. 20. You, the customer, may be entitled to purchase an
extended warranty in respect of the Product. Any extended warranty will not be
issued by Kleenmaid but by a third party. Any extended warranty services will
be provided directly by the third party as principal and not as agent for
Kleenmaid, under their extended warranty terms and conditions and not under
this Kleenmaid Warranty. 21. To make a claim under this Kleenmaid Warranty,
please have your proof of purchase and the serial number of the Product ready
and call (02) 9310 1207 during business hours. 22. This Kleenmaid Warranty is
given by:
Name: Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as Kleenmaid
Business address: Level 2, Suite 3, 204 Botany Rd, Alexandria NSW Australia
2015 Telephone: (02) 9310 1207 23. Definitions: a. Australian Consumer Law
means the Competition and Consumer Act 2010 (Cth). b. Domestic Use means use
of the Product for personal, domestic or household purposes. c. Kleenmaid
means Compass Capital Services Pty Ltd ABN 96 138 214 525 trading as
Kleenmaid. d. Mainland Australia means the following States and Territories of
Australia: New South Wales, Victoria, South Australia,
Western Australia, Queensland, Tasmania, Northern Territory, Australian
Capital Territory. e. Product means the appliance sold by Kleenmaid to you as
evidenced by the original purchase invoice. f. Service Agent means any
independent service agent engaged by Kleenmaid to carry out any repair or
service under
this warranty. g. Warranty Period means for domestic use and for Products
purchased on or after 1 January 2019 the period of 60
months, otherwise 36 months. For non-domestic use 12 months or such
alternative period as may be specified.
UPDATE NOTICE: This Kleenmaid Warranty is current as at 1 December 2022 but is
subject to variation from time to time. For the latest version of the
Kleenmaid Warranty, please see our website https://kleenmaid.com.au/warranty/
or phone us on (02) 9310 1207.
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Other products available in the Kleenmaid range of appliances
| Washing machines | Clothes dryers | Dishwashers | Ovens | Cooktops | Steam
ovens | Microwave ovens | Built in espresso coffee
machines | Rangehoods | Freestanding ovens | Refrigerators & Freezers |
Beverage Serving Cabinets | Water Dispensers | Vacuum Cleaners
To register your warranty or make a warranty claim, scan this QR code:
Compass Capital Services Pty Limited trading as Kleenmaid ABN 96138214525
Level 2, 204 Botany Road Alexandria NSW 2015
Register your Kleenmaid Appliances Warranty www.kleenmaidwarranty.com.au
Request a Warranty Service www.kleenmaidwarranty.com.au
E: warranty@kleenmaid.com.au Please download the current User Manual for this
appliance at www.kleenmaid.com.au
RHSCK61, RHSCK91 & RHSCK121
V7
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>