GVISION I32ZI-OQ Large Format Touchscreen Monitor User Manual

: September 17, 2024
: GVISION

Table of Contents

I32ZI-OQ Large Format Touchscreen Monitor
Product Information
Specifications
Product Usage Instructions
Important Safety Instructions
Care and Cleaning
Safety Precautions / Maintenance
- FAQ (Frequently Asked Questions)
Q: What should I do if the monitor gets wet?
Q: Can I use any power cord with the monitor?

I32ZI-OQ Large Format Touchscreen Monitor

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Product Information

Specifications

Product Name: I32ZI-OQ Series Large Format Touchscreen
Monitor
Manufacturer: GVISION USA, INC
Address: 30398 Esperanza, Rancho Santa Margarita CA 92688
Contact: 949.586.3338 / info@gvision-usa.com
Power Supply: AC 125-240V

Product Usage Instructions

Important Safety Instructions

WARNING: To prevent fire or shock hazards, do
not expose the monitor to rain or moisture. Do not use the
polarized plug with an extension cord receptacle or other outlets
unless the prongs can be fully inserted. Refrain from opening the
cabinet as there are high voltage components inside. Refer
servicing to qualified service personnel.

CAUTION: Make sure the power cord is unplugged
from the wall socket to reduce the risk of electric shock. Do not
remove the cover as there are no user-serviceable parts inside.
Refer servicing to qualified personnel.

Care and Cleaning

1. Always unplug the monitor before cleaning.

2. Clean the LCD surface with a lint-free, non-abrasive cloth.
Avoid using liquid, aerosol, or glass cleaners.

3. Ensure slots and openings for ventilation are not blocked or
covered.

4. Do not push objects or spill liquids into the product.

Safety Precautions / Maintenance

1. Do not use near water. Clean only with a dry cloth.

2. Do not block ventilation openings.

3. Install according to manufacturer’s instructions.

4. Do not place near heat sources.

5. Do not defeat the safety purpose of the polarized or
grounding-type plug.

FAQ (Frequently Asked Questions)

Q: What should I do if the monitor gets wet?

A: If the monitor gets wet, immediately unplug it from the power
source and contact qualified service personnel for inspection
before using it again.

Q: Can I use any power cord with the monitor?

A: No, please use the power cord provided with the display or
ensure it matches the power socket requirements and safety
standards in your country.

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I32ZI-OQ SERIES USER’S MANUAL
LARGE FORMAT TOUCHSCREEN MONITOR
GVISION USA, INC
30398 Esperanza, Rancho Santa Margarita CA 92688 / 949.586.3338 / info @gvision-usa.com

Important Information

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WARNING
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE. ALSO, DO NOT USE THIS UNIT’S POLARIZED PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS UNLESS THE PRONGS CAN BE FULLY INSERTED.
REFRAIN FROM OPENING THE CABINET AS THERE ARE HIGH VOLTAGE COMPONENTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
TO REDUCE THE RISK OF ELECTRIC SHOCK, MAKE SURE POWER CORD IS UNPLUGGED FROM WALL SOCKET. TO FULLY DISENGAGE THE POWER TO THE UNIT, PLEASE DISCONNECT THE POWER CORD FROM THE AC OUTLET. DO NOT REMOVE COVER (OR BACK). NO USER SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
This symbol warns user that uninsulated voltage within the unit may have sufficient magnitude to cause electric shock. Therefore, it is dangerous to make any kind of contact with any part inside this unit.
This symbol alerts the user that important literature concerning the operation and maintenance of this unit has been included. Therefore, it should be read carefully in order to avoid any problems.
CAUTION: Please use the power cord provided with this display in accordance with the table below. If a power cord is not supplied with this equipment, please contact GVISION. For all other cases, please use the power cord with the plug style that matches the power socket where the monitor is located. The compatible power cord corresponds to the AC voltage of the power outlet and has been approved by, and complies with, the safety standards in the country of purchase.
*When operating this monitor with its AC 125-240V power supply, use a power supply cord that matches the power supply voltage of the AC power outlet being used.

Care and Cleaning
Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.
Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat source, or in a built-in installation unless proper ventilation is provided.
Never push objects or spill liquid of any kind into this product.

30398 Esperanza, Rancho Santa Margarita CA 92688 / Tel. 949-586-3338 / Fax. 949-272-4594 / Email. info@gvision- usa.com

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Safety Precautions / Maintenance

Do not use this apparatus near water. Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the monitor combination to avoid injury from tipover.
Unplug monitor during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the monitor has been exposed to rain or moisture, does not operate normally, or has been dropped.
Do not press strongly upon the panel with a hand or a sharp object such as a nail, pencil, or pen, or make a scratch on it.
Do not stick metal objects or any other conductive material into the power cord. Do not touch the end of the power cord while it is plugged in.
Keep the packing anti-moisture material or vinyl packing out of the reach of children. Anti-moisture material is harmful if swallowed. If swallowed, induce vomiting and go to the nearest hospital. Additionally, vinyl packing can cause suffocation. Keep it out of the reach of children.
Concerning the Power Cord (Can differ by country): Check the specification page of this owner’s manual to be certain concerning current requirements. Do not connect too many devices to the same AC power outlet as this could result in fire or electric shock. Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power

cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your device, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the device, and have the cord replaced with an exact replacement part by an authorized servicer. Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the device. Do not move the monitor with the power cord plugged in. Do not use a damaged or loose power cord. Be sure do grasp the plug when unplugging the power cord. Do not pull on the power cord to unplug the monitor.
To reduce the risk of fire or electrical shock, do not expose this product to rain, moisture or other liquids. Do not touch the screen with wet hands. Do not install this product near flammable objects such as gasoline or candles, or expose the TV to direct air conditioning.
Do not use high voltage electrical equipment near the TV (e.g., a bug zapper). This may result in product malfunction.
Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases, cups, etc. on or over the apparatus (e.g., on shelves above the unit).
Do not attempt to modify this product in any way without written authorization from GVISION. Unauthorized modification could void the user’s authority to operate this product.
Moving: Make sure the product is turned off, unplugged, and all cables have been removed.
If you smell smoke or other odors coming from the screen, unplug the power cord and contact an authorized service center.
If water or another substance enters the product (like an AC adapter, power cord, or unit), disconnect the power cord and contact the service center immediately. Otherwise, this may result in fire or electric shock.

30398 Esperanza, Rancho Santa Margarita CA 92688 / Tel. 949-586-3338 / Fax. 949-272-4594 / Email. info@gvision- usa.com

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Table of Contents
1. General Description…………………………………………………………………………………………………….5 2. Measurement Setup…………………………………………………………………………………………………….6 3. OSD Functions…………………………………………………………………………………………………………………..6
3.1 OSD Key Instruction…………………………………………………………………………………………….6 3.2 OSD Menu…………………………………………………………………………………………………………7
3.2.1 Brightness…………………………………………………………………………………………………..7 3.2.2 Image…………………………………………………………………………………………………………7 3.2.3 Color Temp………………………………………………………………………………………………….8 3.2.4 OSD Setting…………………………………………………………………………………………………8 3.2.5 Reset………………………………………………………………………………………………………….9 3.2.6 MISC…………………………………………………………………………………………………………..9
4. Installing the Monitor………………………………………………………………………………………………….10 5. Troubleshooting………………………………………………………………………………………………………..11 6. Specifications…………………………………………………………………………………………………………………12 7. Dimensions………………………………………………………………………………………………………………13

30398 Esperanza, Rancho Santa Margarita CA 92688 / Tel. 949-586-3338 / Fax. 949-272-4594 / Email. info@gvision- usa.com

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1 General Description
1.1 Overview
The 32″ zero bezel monitor is engineered for commercial and industrial applications, including kiosks, digital signage, military, security, industrial equipment, and instrumentation. This product delivers high brightness and contrast for superior viewing performance and offers robust reliability under diverse environmental conditions.
1.2 Features
1mm ultra-thin bezel thickness. LED backlight. 350 Nits sunlight readable display. WUXGA (3840 x RGB x 2160 pixels) 4K Ultra HD resolution. VA mode with wide viewing angle. Projected Capacitive PCAP 10-point touchscreen RoHS Compliance. 5 keys OSD controls. USB Type-B Connector. DP / HDMI Video Input and auto detection video system.
1.3 Application
Ideal for industrial applications, particularly for kiosk and public signage displays.

30398 Esperanza, Rancho Santa Margarita CA 92688 / Tel. 949-586-3338 / Fax. 949-272-4594 / Email. info@gvision- usa.com

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2 Measurement Setup

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The LCD module should be stabilized at the specified temperature for 40 minutes to prevent abrupt temperature changes during measurement.
3 OSD Functions
3.1 OSD Key Instruction

30398 Esperanza, Rancho Santa Margarita CA 92688 / Tel. 949-586-3338 / Fax. 949-272-4594 / Email. info@gvision- usa.com

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3.2 OSD Menu

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3.2.1 Brightness

Sub-Menu BRIGHTNESS CONTRAST
ECO
DCR

Sub Sub-Menu None None STANDARD TEXT GAME MOVIE ON OFF

Description Adjusts display brightness Adjusts display contrast ratio Normal use mode Text application mode Game application mode Movie playing application mode Enables DCR Disables DCR

3.2.2 Image
Sub-Menu H.POSITION V.POSITION CLOCK PHASE
ASPECT

Sub Sub-Menu None None None
None
AUTO
WIDE
4:3

Description
Adjusts the picture horizontal position
Adjusts the picture vertical position
Adjusts the picture clock to reduce the vertical noise
Adjusts the picture phase to reduce the horizontal noise
Auto checks and adjusts the image display aspect ratio
Adjusts the image aspect ratio as widescreen mode
Adjusts the image aspect ratio as 4:3 mode

30398 Esperanza, Rancho Santa Margarita CA 92688 / Tel. 949-586-3338 / Fax. 949-272-4594 / Email. info@gvision- usa.com

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3.2.3 Color Temp.

Sub-Menu
COLOR TEMP.
RED GREEN BLUE

Sub Sub-Menu WARM COOL USER None None None

Description Set as warm color temperature Set as cold color temperature Set as user color temperature Finely tunes red color temperature Finely tunes green color temperature Finely tunes blue color temperature

3.2.4 OSD Setting
Sub-Menu

Sub Sub-Menu

LANGUAGE

None

OSD H.POS. OSD V.POS. OSD TIMER TRANSPARENCY

None None None None

Description
Selects the language displayed by OSD menu (English, French, German, Simplified Chinese, Italian, Spanish, Portuguese, Turkish, Polish, Dutch, Russian, Korean)
Adjusts OSD horizontal position
Adjusts OSD vertical position
Adjusts OSD display time
Adjusts OSD transparency

30398 Esperanza, Rancho Santa Margarita CA 92688 / Tel. 949-586-3338 / Fax. 949-272-4594 / Email. info@gvision- usa.com

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3.2.5 Reset

Sub-Menu
IMAGE AUTO ADJUST RESET

Sub Sub-Menu None None

AUTO POWERDOWN (Disabled)

None

Description
Auto adjusts the horizontal/vertical position, focus and clock of the image
Restore to factory setting
Select energy-saving, automatic shutdown in 1min. without any signal input

3.2.6 MISC
Sub-Menu HOTKEY TYPE
SIGNAL SOURCE

Sub Sub-Menu
ECODCR
VGA DVI HDMI

Description
Any selected item is Hotkey. The first two are available for all models; ASP+ECO is only available for wide-screen model; SOU +VOL is respectively used to switch input signal and adjust the volume.
VGA (analog) signal input (option)
DVI (digital) signal input (option)
HDMI signal input (option)

30398 Esperanza, Rancho Santa Margarita CA 92688 / Tel. 949-586-3338 / Fax. 949-272-4594 / Email. info@gvision- usa.com

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4 Installing the Monitor
Customer ports and instruction as below.

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If the computer is on, you must turn it off before proceeding. Do not plug in or power on the monitor until instructed.
1. Attach the monitor base (By pass) 2. Connect the PC video cable. 3. Connect the power cable to the monitor. 4. Route the cables via the cable clip. 5. Connect-to and turn-on the power.
Special Note:
1. If the video card cannot display properly at your current resolution, please adjust the resolution to a 16:9 format (e.g., 3840×2160).
2. When the monitor is continuously operating, the chassis will feel warm.

30398 Esperanza, Rancho Santa Margarita CA 92688 / Tel. 949-586-3338 / Fax. 949-272-4594 / Email. info@gvision- usa.com

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5 Troubleshooting
If you encounter issues with the monitor or it isn’t working properly, please follow these instructions before requesting repairs.

Trouble
The picture does not appear
The screen is not synchronized
The position of the screen is not in the center The screen is too bright (too dark)
The screen is shaking or waving

Suggestions
Check to see that all the I/O and power cables is firmly seated in the socket.
Check the power LED is lighting when the monitor was turned on.
Check if the brightness control is at the appropriate position, not at the minimum.
Check if the I/O signal cable is firmly seated in the socket.
Check if the output level matches the input level. Make sure the signal timings of the computer system
are within the specification of the monitor.
Adjust the H-position, and V-position, or perform the auto adjustment or memory recall.
Check if the brightness or contrast control is at the appropriate position.
Press the auto adjustment control to adjust. Moving all objects which emit a magnetic field such as motor or transformer, away from the monitor. Check if the specific voltage is applied.
Check if the signal timing of the computer system is within the specification of monitor.

If you can’t resolve the issue using this chart, stop using the monitor and contact us
Email: rma@gvision-usa.com Phone: 888-651-9688 (toll-free) / 949-586-3338

30398 Esperanza, Rancho Santa Margarita CA 92688 / Tel. 949-586-3338 / Fax. 949-272-4594 / Email. info@gvision- usa.com

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6 Specifications

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MODEL
Screen Size Resolution Display Area (mm) Brightness (MAX) Response Time (Typical) Aspect Ratio Contrast Ratio Display Color
INTERFACE
Ports
TOUCH TECHNOLOGY
Type / Point / Glass
ADVANTAGES
Features
CABINET
Color/Material
POWER
Electrical Rating
TEMPERATURE
Operating
VESATM
Mount Size (mm)
REGULATION
Certification
COMPLIANT
TAA
SILK SCREEN
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