Deye RW-M6.1-B Energy Storage Battery Instructions
- September 11, 2024
- Deye
Table of Contents
RW-M6.1-B Energy Storage Battery
“`html
Product Information
Specifications:
- Product Model: RW-M6.1-B
- Usable Energy: 6.14 kWh
- Minimum Throughput Energy: 20 MWh
- End of Discharge Voltage: 43.2 V
- Constant Voltage: 57.6 V
- Constant Current: 5 A
Product Usage Instructions
1. Limited Warranty
1.1 Warranty Start Date: The Warranty Start
Date is the earlier of the installation date or six (6) months from
the production date.
1.2 Limited Product Warranty:
-
The product is warranted to be free from defects in materials
or craftsmanship for ten (10) years from the Warranty Start
Date. -
Installation must be completed within three (3) months of
purchase, with any battery failures declared within two (2)
weeks. -
BMS has a warranty period of 10 years, while other accessories
have a warranty period of 5 years.
1.3 Limited Performance Warranty:
-
The product is warranted to maintain seventy percent (70%) of
its Usable Energy within ten (10) years or reach the Minimum
Throughput Energy first, under normal operation conditions. -
Minimum Throughput Energy refers to the total output energy
recorded in the control module.
2. Exclusions and Limitations
2.1 Disclaimer:
-
The limited warranty provided is the sole clear warranty of the
product, disclaiming all other legal and implied warranties. -
No one except DEYE ESS can extend or represent additional
guarantees beyond what is stated in the document.
Frequently Asked Questions (FAQ)
Q: What is the warranty period for the DEYE ESS Energy Storage
Battery?
A: The product is covered by a limited warranty for ten (10)
years from the Warranty Start Date.
Q: What happens if the battery fails after purchase?
A: Any battery failures must be declared within two (2) weeks of
occurrence, and the battery must be installed within three (3)
months of purchase for warranty coverage.
Q: How is Usable Energy measured for the DEYE ESS Energy
Storage Battery?
A: Usable Energy is measured and calculated using specific test
values listed in the user manual for each product model.
“`
Deye ESS Limited Warranty
DEYE ESS ENERGY STORAGE BATTERY LIMITED WARRANTY
The Limited Warranty applies to DEYE ESS Energy Storage Battery Product
(Model: RW-M6.1-B) which are installed in Europe.
DEYE ESS TECHNOLOGY CO., LTD (DEYE ESS) provides the warranties in this
documents (Limited Warranty) to the people who purchase the product for their
use and put the product into operation for the first time (Original Buyer).
1. LIMITED WARRANTY 1.1. Warranty Start Date
Generally, Warranty Start Date is the earlier of (i)the installation date or
(ii)six (6) months from the production date.
1.2. Limited Product Warranty
a)
DEYE ESS warrants that the product has no defects in materials or craftsmanship within ten (10) years
from the Warranty Start Date.
b)
After purchase, the installation needs to be completed within three (3) months. If the battery fails, it
needs to be declared within two (2) weeks. The battery module damage caused by the fact that the battery
has not been charged for a long time due to negligence is not within the warranty range.
c)
The battery is guaranteed for 10 years or when it reaches the minimum throughput, whichever
comes first.
d)
The warranty period of BMS is 10 years.
e)
The warranty period of other accessories is 5 years.
1.3. Limited Performance Warranty
a)
DEYE ESS warrants that the product will (i) maintain seventy percent (70%) of its Usable Energy within ten
(10) years from the Warranty Start Date; or (ii) reach the Minimum Throughput Energy, whichever occurs
first. On the condition that the product is operated in a normal manner and in accordance with the user
guide provided by DEYE ESS.
b)
The Minimum Throughput Energy means the total output energy of the product recorded in the
control module of the Product.
c)
The Usable Energy and Minimum Throughput Energy for each product Model are set out in the table
below.
1
Deye ESS Limited Warranty
Product Model RW-M6.1-B
Usable Energy (kWh) 6.14
Minimum Throughput Energy (MWh)
20
d)
For this Limited Warranty, the remaining Usable Energy is as measured and calculated using the following
testing method and values, while the ambient temperature is between 25±3:
· Discharge the battery with constant current until the battery reaches End of Discharge Voltage (“EODV”).
·
Wait for 30 minutes.
· Charge the battery with constant current and constant charge voltage to its full capacity.
· Wait for 30 minutes.
· Discharge the battery with constant current until it reaches EODV or its self-protective voltage. Record the current, voltage and time.
· The remaining Usable Energy is the integral of discharge time and current multiplied by voltage.
Test Value List: Product Model
RW-M6.1-B
System Usable Energy
5.53
End of Discharge Voltage (V)
43.2
Constant Voltage (V)
57.6
Constant Current (A)
5
1.4. Warranty Limitations The Limited Warranties in clauses 1.2 and 1.3 are
subject to and must be read together with the exclusions, and limitations set
out below.
2. EXCLUSIONS AND LIMITATIONS
2.1. Disclaimer
a) In the scope allowed by the law, the warranty in this Limited Warranty is
the only clear warranty of the product.
DEYE ESS deny all legal and implied warranties, including but not limited to
any suitable market, suitable for specific purposes or non- infringement
warranties. In the scope allowed by the law, as long as such warranty cannot
be denied, DEYE ESS limits the period and remedial measures of such warranties
within the period of this limited warranty, and DEYE ESS selects the
maintenance or replacement service described below.
b) The seller of the product or anyone else has no right to represent DEYE ESS
to make any guarantee other than the content contained in the document, and
there is no right to extend the guarantee period to the time limit of the
above
2
regulations.
Deye ESS Limited Warranty
2.2. Limitation of Liability In addition to the situation stipulated in this
warranty, within the maximum range of law, any indirect, accidental, special,
or specially caused by products or its installation, use, performance or non
-performance, or any defects or violations of guarantees or punitive damage
(including but not limited to profit loss, goodwill or commercial reputation
damage, or delayed damage), whether or not based on contract, guarantee,
negligence, strict responsibility or any other theories, DEYE ESS is not
responsible. The overall responsibility of DEYE ESS (if there are any),
whether it is damage or other aspects, it shall not exceed the purchase price
paid by the original buyer for the product.
2.3. Warranty Limitations The Limited Warranty in clauses 1.2 and 1.3 does not
apply to any defect or deterioration resulting from:
2.3.1. The product is not installed, maintained or operated in accordance with
the operation manual. 2.3.2. After installation, the product is moved or
shaken, or the charging temperature is higher than 50 or less
than 0, or the discharge temperature is higher than 55 or lower than -20.
2.3.3. The original buyer did not notify the defect or degradation to DEYE ESS or DEYE ESS authorized service partners (DEYE ESS Partner) within 30 days after discovering defects or degradation.
2.3.4. 2.3.5.
The Product is not installed within three (3) months from the Warranty Start Date. The operation of the Product with an inverter that is not a DEYE ESS certified.
2.3.6. Without the approval of DEYE ESS or DEYE ESS partners, the product is modified or repaired.
2.3.7. A force majeure event (e.g., natural disasters, such as floods, fires, earthquakes, lightning, or other abnormal environmental conditions, war, etc.).
2.3.8. 2.3.9.
The obvious damage to the product during the transportation. State or regional laws, regulations or instructions have changed.
2.3.10. 2.3.11.
2.3.12
The product has not been used in 6 months or more. No free warranty if you do not use the original frame from Deye factories and the battery system will have structural danger situations during use No free warranty if the battery is not charged within 48 hours after the battery is fully discharged.
2.4
Warranty Exclusions
The Limited Warranty in clauses 1.2 and 1.3 does not apply:
2.4.1 If the Product is not purchased in Europe.
2.4.2 The original buyer does not grant DEYE ESS or DEYE ESS partners access to the performance data of the product through the Internet after reporting warranty claim, or the manipulation of these data.
3
Deye ESS Limited Warranty
2.4.3 Product appearance wear (including but not limited to any scratches, stains, mechanical wear, rust or mold) which does not affect its function.
2.4.4 Any property loss or personal damage caused by any defects. If the product is sold to the original buyer, the level of science and technical knowledge is not enough to make the defects to be discovered.
2.4.5 If the invoice of the product and the information listed in clause 4 below are not provided with the warranty claim; or
2.4.6 If the serial number on the product can no longer be recognized or has been modified.
3. RRMEDIAL MEASURES FOR BREACH OF WARRANTY
3.1. On the premise of complying with the above mentioned exemption clauses and restrictions, if the product does not meet limited warranty in clauses 1.2 or 1.3, DEYE ESS will repair or replace the non-conforming product or parts thereof within the warranty term at no charge (or provide a partial refund), on the following conditions.
3.2. Whether to repair or replace the Product will be determined by DEYE ESS in its sole discretion.
3.3. The Product or any of its parts to be replaced will have the same
performance and reliability as the original product. If related types of
products or any of its components have been discontinued, withdrawn from the
market, or are otherwise unavailable, DEYE ESS may replace with the similar
products or components (which may include previously used Components).
3.4. If DEYE ESS does not repair or replace the defective Product or parts,
DEYE ESS will return the remaining amount to original buyer, which is
calculated as follows:
a)
If the Product fails to comply with the Limited Performance Warranty in clause 1.3, DEYE ESS may calculate the
refund using one of the following two refund formulas:
i) Refund = maximum claim amount x (warranted Minimum Throughput Energy –
output energy of the Product recorded in the control module of the Product) /
warranted Minimum Throughput Energy;
ii) Refund = maximum claim amount x (warranted remaining Useable Energy –
remaining Useable Energy) / warranted Usable Energy; and
b)
If the Product cannot be operated, DEYE ESS will calculate the refund as follows:
Refund = (maximum claim amount*/120) x (120 – number of months since Warranty Start Date).
*If the product is newly purchased and has no defective, the maximum claim amount is the market value of
products (or an equivalent product) determined by DEYE ESS.
3.5. The above remedial measures are the only and exclusive obligations of DEYE ESS to the original buyer under the limited warranty. If the product does not comply with limited warranty, DEYE ESS does not bear other responsibilities to the original buyer.
4. FULFILMENT 4.1. If Original Buyer wishes to make a warranty claim under
this Limited Warranty, the warranty claim must be
reported in writing to DEYE ESS Partner (or, if Original Buyer is unable to
contact them, please report to DEYE ESS Global Service Department), including
the information specified in the table below, using the contact information
specified below:
1
4
Installation Date*
Deye ESS Limited Warranty
2
Invoice Number*
3
Battery-Box Configuration*
4
Serial Number of Product *
5
Serial Number of Module
6
Serial Number of BCU
7
Firmware Version of BMS /BMU
8
Inverter*
9
Inverter Configuration
10
Serial Number of Inverter
11
Firmware Version of Inverter
12
Working Mode
e.g., On-Grid + Backup
13
Place
e.g., Indoor
14
Comments
15
Error Information
16
Country
17
Street and house number
18
Postcode and City
- mandatory to provide Or according to the format mentioned in DEYE ESS Authorized Service Partner’s website, which is listed below. CONTACT INFORMATION DEYE ESS Global Service Address: No.18 ZhenLong 2 Road, Economic Development Zone, Cixi, Ningbo, China
Service Mailbox:
Tel: 0086-0574-6378 7513
Website: www.deyeess.com
DEYE ESS Authorized Service Partner
ABC-Systems GmbH Address: House 3, Schmiedestraße, Area GMH, Wildau, Deutschland
5
Service Mailbox: Tel: 030-670-69-65-0 Website: https://abcsystemsgmbh.de/
Deye ESS Limited Warranty
4.2. DEYE ESS or DEYE ESS partners are authorized to issue invoices for
inspection costs if: i. DEYE ESS or DEYE ESS partner’s inspection of the
product shows that no matter what the reason,
Limited Warranty is not applicable; or
ii. No defects were found in the process of checking the product, and it works
without error. 4.3. Unless otherwise agreed with DEYE ESS or DEYE ESS
partners, any replaced product or component should be
made available for pick up by DEYE ESS or DEYE ESS partners within four (4)
weeks; otherwise DEYE ESS has the right to issue invoices on the replaceable
parts at a full market price.
4.4. The replaced products or parts are DEYE ESS’s property
4.5. The original warranty period of the product should still be applied to
any maintenance or replacement product, which means that the warranty period
of maintenance or replacement components will be the remaining warranty period
of the original purchase of the product
4.6. For non-resistant incidents such as natural disasters, war, riots,
strikes, unable to obtain suitable or sufficient labor, materials or capacity,
or any unpredictable incidents that exceed their control scope which leads to
the situation that DEYE ESS is not able to fulfill or delay performing the
obligations of this Limited Warranty, DEYE ESS or DEYE ESS partners shall not
be responsible or liable for the original buyer in any way
5. OUT OF WARRANTY In the event that the product is out of warranty, DEYE ESS
can (deciding on its own) provide certain after-sales service to the original
buyer, but all costs and expenses, such as components, labor costs, and travel
expenses, shall be borne by the original buyer. In order to request such
after-sales service, the original buyer must provide sufficient information
about any defects so that DEYE ESS partners can determine whether these
defects can be repaired.
6. MISCELLANEOUS 6.1. This Limited Warranty is only under the jurisdiction of
the local legal, and the choice of its legal terms is not
6
Deye ESS Limited Warranty
considered. 6.2. The local courts shall have non-exclusive jurisdiction for
further disputes about a warranty claim arising from
this Limited Warranty. In case of a judicial assertion, DEYE ESS, but not DEYE
ESS Partners, is responsible for sending or receiving lawsuit documents. 6.3.
The original buyer can enjoy legal rights on the sales of goods in accordance
with national laws. This Limited Warranty does not limit their possible legal
rights or the rights generated by the purchase contract. 6.4. If any terms or
some terms of this Limited Warranty are considered or found invalid, no effect
or other unruly (whether it is for one party or generally), it will be
regarded as the scope of its invalidity or it is separated in the scope of its
failure or enforcement, but the rest of the clause will maintain in full force
and effect. 6.5. As a condition to propose a warranty claim, the Original
Buyer agreed to any technical factual controversy related to the claims
proposed under this Limited Warranty may be referred by DEYE ESS to expert
determination by the then-current Resolution Institute Expert Determination
Rules, except that: 6.5.1. Experts must be of a reputable test organization,
such as TÜV Rheinland, TÜV SUD, Intertek, UL, CQC or CGC or any other parties
accepting neutral third-party test organization (Experts). 6.5.2. The costs of
the Expert, including any costs of delivery any product to the expert for
testing, will be paid by the Original Buyer if:
i) Original Buyer does not withdraw its claim within 14 days from the date of
DEYE ESS notifying Original
Buyer that it intends to refer the dispute to an Expert; and
ii) The Expert determines the dispute in favour of DEYE ESS.
In all other cases, DEYE ESS will pay those costs.
APPENDIX The production date of the product can be read from the serial number
on the product label, as shown below. The serial number of the battery module
is the same as the production date.
In the example diagram below, the underlined “A “indicates that the production
year is 2022, “B” indicates that the production month is November, and
“22”indicates that the production date is the 22th day of that month, “0001”
indicates the production serial number.
7
Deye ESS Limited Warranty
009 02 000 A B 22 0001
Production Year Production Month
Production Date
8
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>