CYC X-Series Ride Control App User Guide

: September 9, 2024
: CYC

Table of Contents

X-Series Ride Control App
Product Information
Specifications
Product Usage Instructions
Connecting a Device
Dashboard
Main Settings
General Settings
Modes & Levels

X-Series Ride Control App

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Product Information

Specifications

Product: CYC Ride Control App
Compatibility: CYC X-Series Controllers
Technology: CYC Gen 3
Contact: support@cycmotor.com
Last Updated: 14 June 2024

Product Usage Instructions

Connecting a Device

Open the app and tap the Search button at the bottom of the
screen.
Ensure your phone’s Bluetooth is enabled and keep it close to
the motor while connecting.
Select your kit from the available devices listed to begin
connecting to the controller (note signal strength).
Once connected, the CONNECT icon will change, indicating you
are connected and can select again to disconnect.

Dashboard

View warning icons for error codes and clear faults.
Switch between LANDSCAPE mode for a different view.
Access DASHBOARD and SETTINGS easily.
Toggle between STREET and RACE mode instantly.
Check REAL-TIME DATA with a swipe for more information.

Main Settings

The settings page allows you to adjust different parameters.
Remember to save all changes to avoid losing progress after a
restart. To save, tap the ‘Save’ button in the upper right-hand
corner. A ‘Save completed.’ message will confirm successful
saving.

CUSTOMISE DEVICE NAME: Rename your bike for easy identification.
This custom name is specific to you and won’t display for other
users.

General Settings

Speed Unit: Set to miles or kilometres.
Motor Direction: Change motor direction (consult CYC or
authorized distributors).
Restore Default Settings: Return to factory settings.

Modes & Levels

Explore different modes and settings based on your kit’s
technology (Gen 3/4 or Photon).

FAQ

Q: Can I use this app with any ebike controller?

A: The app is specifically designed for use with CYC X-Series
Controllers.

Q: What should I do if I encounter connection issues?

A: Make sure your phone’s Bluetooth is enabled, keep it close to
the motor, and select the correct kit from the available devices
list.

Q: How do I reset to factory settings?

A: In the Main Settings, choose the option to Restore Default
Settings to return to factory settings.

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RIDE CONTROL APP USER GUIDE
This mobile app is compatible with the CYC X-Series Controllers
CYC MOTOR
support@cycmotor.com [Last updated: 14 June 2024]

RIDE CONTROL APP USER GUIDE
TABLE OF CONTENTS
OVERVIEW …………………………………………………………………………………… 2 CONNECTING A DEVICE …………………………………………………………….. 3 DASHBOARD ………………………………………………………………………………..4 MAIN SETTINGS …………………………………………………………………………… 5 GENERAL ………………………………………………………………………………………6 MODES & LEVELS (GEN 3) ………………………………………………………….. 7 MODES & LEVELS (PHOTON) ……………………………………………………..8 SELECTING POWER PRESETS (PHOTON) …………………………………9 UNRESTRICTED MODE (PHOTON)…………………………………………… 10 THROTTLE …………………………………………………………………………………… 11 PEDAL ASSIST ……………………………………………………………………………. 12 PERIPHERALS SETUP ……………………………………………………………….. 13 BATTERY …………………………………………………………………………………….. 14 FIRMWARE UPDATE …………………………………………………………………. 15 BATTERY INFORMATION ………………………………………………………….. 16 DEFAULT SETTINGS INFORMATION (PHOTON) …………………….. 17 DISCLAIMER ………………………………………………………………………………. 18 PRIVACY POLICY……………………………………………………………………….. 18
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RIDE CONTROL APP USER GUIDE
OVERVIEW
The CYC Ride Control app is the official mobile app paired with the CYC Gen 3 technology. Use it as a secondary dashboard, settings set-up, or both. Unleash all the possibilities of ebike customization at your fingertips.
With advanced features, you can adjust your performance sensitivity, power, torque, and peripherals.
Pair the mobile app with any X-Series controller. When connected via Bluetooth, your ebike experience is now integrated more than ever.
FEATURES · Bluetooth connectivity · Torque sensor configuration · Compatible with CYC X-Series Controllers · Real-time dashboard for all your motor and riding information · Fully customizable parameters for pedal assist, throttle, and gear
preferences
This platform if your go-to station for your CYC kit and X-Series controller.
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RIDE CONTROL APP USER GUIDE
CONNECTING A DEVICE
STEPS 1. Open the app and tap the Search button at the bottom of the screen.
Kindly ensure your phone’s Bluetooth is enabled. (Please keep close to the motor while connecting) 2. Available devices will then be listed, select your kit and it will begin connecting to the controller. (Please note signal strength) 3. Once connected, the CONNECT icon will change stating you are connected & can select again to disconnect.
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RIDE CONTROL APP USER GUIDE
DASHBOARD
Warning icon to check error codes and clear faults
Switch to LANDSCAPE mode
Change between DASHBOARD and
SETTINGS
LANDSCAPE MODE

Bluetooth icon to disconnect your device Instantly swap between STREET and RACE mode REAL-TIME DATA
*Swipe for more information
Switch back to PORTRAIT mode

You can still change your mode in LANDSCAPE MODE
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RIDE CONTROL APP USER GUIDE
MAIN SETTINGS
The settings page allows you to navigate through different parameters. There are seven different categories each providing adjustable settings or readings from your ebike system.
IMPORTANT: Save all new changes or risk losing progress after a restart.
To save, tap the Save’ button in the upper righthand corner. TheSave completed.’ Message will appear after saving successfully.

CUSTOMISE DEVICE NAME Easily identify your kit by renaming your bike. Your bike’s custom name is specific to you.
This means that if another person connects to your bike, it will not show the customized name you’ve set.
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RIDE CONTROL APP USER GUIDE
GENERAL
Temperature Unit Set your units to display in degree Celsius (°C) or Fahrenheit (°F).
Speed Unit Set the speed unit to miles or kilometres.
Motor Direction This setting is for users who’d want to switch the direction to where the motor is facing. Please note that this is reserved for specific uses only. WARNING: Do not change this setting without consulting with CYC or authorized distributors as it changes the motor direction from its default position.
Restore Default Settings Restore to factory/default settings.
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RIDE CONTROL APP USER GUIDE
MODES & LEVELS (GEN 3/4)
Race & Street Mode You can set the throttle & PAS output independently for both modes. Race Mode Throttle & PAS Race Mode is your “boost” or “full power” mode and has parameters set for reaching closer to the system’s full capabilities. You can adjust these to your own preference within the capabilities of your controller and battery. Street Mode Throttle & PAS Street Mode is intended to be set to your region’s legal limits. You can adjust these to your own preference or to your region’s legal limits. You can adjust these to your own preference or to your region’s legal limits.
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RIDE CONTROL APP USER GUIDE
MODES & LEVELS (PHOTON)
Profile (Photon) You can select different region’s legal limits default settings. Mode After Restart You can select in which mode your kit will be in when you switch it on. Select it to continue in the mode you left off or select Race or Street mode.
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RIDE CONTROL APP USER GUIDE
SELECTING POWER PRESETS (PHOTON)
For Photon kits, you can choose between different presets based on your region. You can find this under Modes & Levels, by selecting Profile. Then save your settings to avoid losing progress.
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RIDE CONTROL APP USER GUIDE
UNRESTRICTED MODE (PHOTON)
To access Unrestricted Mode, select Profile under Modes & Levels, then select Unrestricted. You will need to read the disclaimer before agreeing to use this mode. Save your settings to avoid losing progress. WARNING: Entering UNRESTRICTED mode causes your kit to be for off-road use only and may not adhere to your region’s ebike limits for on-road/public road use. We recommend you to familiarize yourself with your region’s legal limits.
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RIDE CONTROL APP USER GUIDE
THROTTLE
Ramping Time This is the time it takes for the motor to achieve the required input. For example, if you open the throttle fully, it will take 250ms (by default) before the motor gives you full power. It will gradually ramp up to full power within the set time. We recommend not setting this below 150ms.
Input Deadband This value pertains to opening the throttle when it’s completely closed. This is the amount of throttle can be moved from the zero position without generating a response from the motor. If this value is set lower, your throttle will engage quicker and vice versa.
Throttle Calibration For using your own throttle, this will automatically setup the min and max voltage accordingly. Follow the steps prompted on the screen to set up.
Min Voltage This is the output of the throttle when opened fully and is pre- set when purchased. This does not need any change with CYC supplied throttles.
Max Voltage This value should be the same as the Throttle Voltage Reading when the throttle is closed and sets the output when it is not active.
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RIDE CONTROL APP USER GUIDE
PEDAL ASSIST
Pedal Assist Sensor Enable or disable pedal assist.
Torque Sensor Sensitivity This value pertains to activating pedal assist when it’s completely off. This is the amount of pedal force required to activate the pedal assist. If this value is set higher, your pedal assist will engage with less force and vice versa.
Power Ramp Up Time The amount of time it takes to reach the desired input. This is the responsiveness of the motor.
Motor Assist Factor This value pertains to how hard you need to pedal to get full power.
Cadence Start This feature allows for a cadence-free pull away. i.e., only torque (40N.m.) is required to activate pedal assist.
Pedal Backwards Cutoff This feature allows you to cut motor power when you pedal backwards.
Baseline Voltage The baseline voltage is for Gen 2 kits only. We advise not to change this setting or risk damage to your motor kit.
Gen 2 Torque Sensor Calibration Configure your X1 Pro Gen 2 or X1 Stealth Gen 1 kit’s torque sensor to improve performance of the X6 controller.
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RIDE CONTROL APP USER GUIDE
PERIPHERALS SETUP
Wheel Diameter The wheel diameter can be measured or be calculated. We advise that this number must be calibrated so that vehicle speed within the app matches display speed.
Wheel Magnet This is the number of magnets in the wheel that is communicating with the speed sensor. For more accurate vehicle speed limiting and measurement, we advise to add more magnets to the wheel.
Brake Sensor Enable/Disable brake sensors.
Invert Brake Sensor Signal If you are using brake sensors from a different supplier, you can use this feature to set up your brake sensors as needed.
WARNING: Please contact your authorized distributor or CYC support if you’re setting up third-party peripherals.
Thermal Protection (Password) This is an advanced feature and requires a password from CYC to change. This allows you to disable your motor temperature sensor. Contact us for more details and password for this feature.
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RIDE CONTROL APP USER GUIDE
BATTERY
Minimum Voltage The value the controller will fault when connecting too low a voltage to the system. This setting can be used to protect your battery if too much voltage sag is detected.
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RIDE CONTROL APP USER GUIDE
FIRMWARE UPDATE
To update firmware, go to Firmware Update and press Update for the app to automatically download the latest version of the kit controller. To select a specific firmware version, press Choose File and update accordingly.
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RIDE CONTROL APP USER GUIDE

BATTERY INFORMATION
Please note that the Maximum Power Level MUST be changed in the CYC Ride Control App to match your battery’s specifications. Follow the guidelines below:

Battery Voltage 72V 72V 72V 60V 60V 60V 52V 52V 48V 48V 48V 36V 36V 36V

BMS

Motor Power Limit

50A

3600W

40A

2800W

30A

2000W

50A

3000W

40A

2400W

30A

1800W

40A

2000W

30A

1500W

50A

2400W

40A

1900W

30A

1400W

40A

1400W

30A

1000W

20A

700W

*Failure to set power settings correctly through the CYC Ride Control app may cause damage to the battery and/or motor.

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RIDE CONTROL APP USER GUIDE

DEFAULT SETTINGS INFORMATION (PHOTON)

Peak Limit & USA Default Settings

Street PAS

1200W
Low 300W, 50% torque Mid 550W, 75% torque High 800W, 100% torque

Canada
1000W
Low 300W, 50% torque Mid 550W, 75% torque High 750W, 100% torque

EU
750W
Low 300W, 50% torque Mid 550W, 75% torque High 750W, 100% torque

Unrestricted
2000W
Low 300W, 50% torque Mid 550W, 75% torque High 800W, 100% torque

Street Throttle

1200W
Low 300W, 50% torque Mid 550W, 75% torque High 800W, 100% torque

1000W
Low 300W, 50% torque Mid 550W, 75% torque High 750W, 100% torque

Disabled

2000W
Low 300W, 50% torque Mid 550W, 75% torque High 800W, 100% torque

Street Speed 32kph Limit

32kph

25kph

100kph

Race PAS

1200W
Low 500W, 50% torque Mid 850W, 75% torque High 1200W, 100% torque

1000W
Low 300W, 50% torque Mid 750W, 75% torque High 1000W, 100% torque

2000W
Low 500W, 50% torque Mid 1000W, 75% torque High 1500W, 100% torque

Race Throttle

1200W
Low 300W, 50% torque Mid 850W, 75% torque High 1200W, 100% torque

1000W
Low 300W, 50% torque Mid 750W, 75% torque High 1000W, 100% torque

2000W
Low 500W, 50% torque Mid 1000W, 75% torque High 1500W, 100% torque

Race Speed 45kph Limit

32kph

25kph

100kph

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RIDE CONTROL APP USER GUIDE
DISCLAIMER
If you require any more information or have any questions about the app user guide disclaimer, please contact us via email at technical_support@cycmotor.com.
PRIVACY POLICY
The service is provided by CYCMOTOR LTD at no cost and is intended for use. The text is used to inform visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decided to use this service. If you choose to use this service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the service. We will not share your information with anyone else except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at CYCMOTOR LTD unless otherwise defined in this Privacy Policy.
INFORMATION COLLECTION AND USE
For a better experience while using this service, we may require you to provide us with certain personally identifiable information, including but not limited to Name (Optional). The information that we request will be retained by us and used as described in this Privacy Policy.
Please visit www.cycmotor.com/privacy-policy for more detailed information.
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