CYC X-Series Ride Control App User Guide
- September 9, 2024
- CYC
Table of Contents
X-Series Ride Control App
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Product Information
Specifications
- Product: CYC Ride Control App
- Compatibility: CYC X-Series Controllers
- Technology: CYC Gen 3
- Contact: support@cycmotor.com
- Last Updated: 14 June 2024
Product Usage Instructions
Connecting a Device
-
Open the app and tap the Search button at the bottom of the
screen. -
Ensure your phone’s Bluetooth is enabled and keep it close to
the motor while connecting. -
Select your kit from the available devices listed to begin
connecting to the controller (note signal strength). -
Once connected, the CONNECT icon will change, indicating you
are connected and can select again to disconnect.
Dashboard
- View warning icons for error codes and clear faults.
- Switch between LANDSCAPE mode for a different view.
- Access DASHBOARD and SETTINGS easily.
- Toggle between STREET and RACE mode instantly.
- Check REAL-TIME DATA with a swipe for more information.
Main Settings
The settings page allows you to adjust different parameters.
Remember to save all changes to avoid losing progress after a
restart. To save, tap the ‘Save’ button in the upper right-hand
corner. A ‘Save completed.’ message will confirm successful
saving.
CUSTOMISE DEVICE NAME: Rename your bike for easy identification.
This custom name is specific to you and won’t display for other
users.
General Settings
-
Speed Unit: Set to miles or kilometres.
-
Motor Direction: Change motor direction (consult CYC or
authorized distributors). -
Restore Default Settings: Return to factory settings.
Modes & Levels
Explore different modes and settings based on your kit’s
technology (Gen 3/4 or Photon).
FAQ
Q: Can I use this app with any ebike controller?
A: The app is specifically designed for use with CYC X-Series
Controllers.
Q: What should I do if I encounter connection issues?
A: Make sure your phone’s Bluetooth is enabled, keep it close to
the motor, and select the correct kit from the available devices
list.
Q: How do I reset to factory settings?
A: In the Main Settings, choose the option to Restore Default
Settings to return to factory settings.
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RIDE CONTROL APP USER GUIDE
This mobile app is compatible with the CYC X-Series Controllers
CYC MOTOR
support@cycmotor.com [Last updated: 14 June 2024]
RIDE CONTROL APP USER GUIDE
TABLE OF CONTENTS
OVERVIEW …………………………………………………………………………………… 2 CONNECTING A DEVICE
…………………………………………………………….. 3 DASHBOARD ………………………………………………………………………………..4 MAIN
SETTINGS …………………………………………………………………………… 5 GENERAL
………………………………………………………………………………………6 MODES & LEVELS (GEN 3)
………………………………………………………….. 7 MODES & LEVELS (PHOTON) ……………………………………………………..8
SELECTING POWER PRESETS (PHOTON) …………………………………9 UNRESTRICTED MODE
(PHOTON)…………………………………………… 10 THROTTLE …………………………………………………………………………………… 11
PEDAL ASSIST ……………………………………………………………………………. 12 PERIPHERALS SETUP
……………………………………………………………….. 13 BATTERY …………………………………………………………………………………….. 14
FIRMWARE UPDATE …………………………………………………………………. 15 BATTERY INFORMATION
………………………………………………………….. 16 DEFAULT SETTINGS INFORMATION (PHOTON) ……………………..
17 DISCLAIMER ………………………………………………………………………………. 18 PRIVACY
POLICY……………………………………………………………………….. 18
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© 2024 CYC MOTOR LTD
RIDE CONTROL APP USER GUIDE
OVERVIEW
The CYC Ride Control app is the official mobile app paired with the CYC Gen 3
technology. Use it as a secondary dashboard, settings set-up, or both. Unleash
all the possibilities of ebike customization at your fingertips.
With advanced features, you can adjust your performance sensitivity, power,
torque, and peripherals.
Pair the mobile app with any X-Series controller. When connected via
Bluetooth, your ebike experience is now integrated more than ever.
FEATURES · Bluetooth connectivity · Torque sensor configuration · Compatible
with CYC X-Series Controllers · Real-time dashboard for all your motor and
riding information · Fully customizable parameters for pedal assist, throttle,
and gear
preferences
This platform if your go-to station for your CYC kit and X-Series controller.
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RIDE CONTROL APP USER GUIDE
CONNECTING A DEVICE
STEPS 1. Open the app and tap the Search button at the bottom of the screen.
Kindly ensure your phone’s Bluetooth is enabled. (Please keep close to the
motor while connecting) 2. Available devices will then be listed, select your
kit and it will begin connecting to the controller. (Please note signal
strength) 3. Once connected, the CONNECT icon will change stating you are
connected & can select again to disconnect.
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RIDE CONTROL APP USER GUIDE
DASHBOARD
Warning icon to check error codes and clear faults
Switch to LANDSCAPE mode
Change between DASHBOARD and
SETTINGS
LANDSCAPE MODE
Bluetooth icon to disconnect your device Instantly swap between STREET and
RACE mode REAL-TIME DATA
*Swipe for more information
Switch back to PORTRAIT mode
© 2024 CYC MOTOR LTD
You can still change your mode in LANDSCAPE MODE
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RIDE CONTROL APP USER GUIDE
MAIN SETTINGS
The settings page allows you to navigate through different parameters. There
are seven different categories each providing adjustable settings or readings
from your ebike system.
IMPORTANT: Save all new changes or risk losing progress after a restart.
To save, tap the Save’ button in the upper righthand corner. TheSave
completed.’ Message will appear after saving successfully.
© 2024 CYC MOTOR LTD
CUSTOMISE DEVICE NAME Easily identify your kit by renaming your bike. Your
bike’s custom name is specific to you.
This means that if another person connects to your bike, it will not show the
customized name you’ve set.
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RIDE CONTROL APP USER GUIDE
GENERAL
Temperature Unit Set your units to display in degree Celsius (°C) or
Fahrenheit (°F).
Speed Unit Set the speed unit to miles or kilometres.
Motor Direction This setting is for users who’d want to switch the direction
to where the motor is facing. Please note that this is reserved for specific
uses only. WARNING: Do not change this setting without consulting with CYC or
authorized distributors as it changes the motor direction from its default
position.
Restore Default Settings Restore to factory/default settings.
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RIDE CONTROL APP USER GUIDE
MODES & LEVELS (GEN 3/4)
Race & Street Mode You can set the throttle & PAS output independently for
both modes. Race Mode Throttle & PAS Race Mode is your “boost” or “full power”
mode and has parameters set for reaching closer to the system’s full
capabilities. You can adjust these to your own preference within the
capabilities of your controller and battery. Street Mode Throttle & PAS Street
Mode is intended to be set to your region’s legal limits. You can adjust these
to your own preference or to your region’s legal limits. You can adjust these
to your own preference or to your region’s legal limits.
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RIDE CONTROL APP USER GUIDE
MODES & LEVELS (PHOTON)
Profile (Photon) You can select different region’s legal limits default
settings. Mode After Restart You can select in which mode your kit will be in
when you switch it on. Select it to continue in the mode you left off or
select Race or Street mode.
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RIDE CONTROL APP USER GUIDE
SELECTING POWER PRESETS (PHOTON)
For Photon kits, you can choose between different presets based on your
region. You can find this under Modes & Levels, by selecting Profile. Then
save your settings to avoid losing progress.
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RIDE CONTROL APP USER GUIDE
UNRESTRICTED MODE (PHOTON)
To access Unrestricted Mode, select Profile under Modes & Levels, then select
Unrestricted. You will need to read the disclaimer before agreeing to use this
mode. Save your settings to avoid losing progress. WARNING: Entering
UNRESTRICTED mode causes your kit to be for off-road use only and may not
adhere to your region’s ebike limits for on-road/public road use. We recommend
you to familiarize yourself with your region’s legal limits.
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RIDE CONTROL APP USER GUIDE
THROTTLE
Ramping Time This is the time it takes for the motor to achieve the required
input. For example, if you open the throttle fully, it will take 250ms (by
default) before the motor gives you full power. It will gradually ramp up to
full power within the set time. We recommend not setting this below 150ms.
Input Deadband This value pertains to opening the throttle when it’s
completely closed. This is the amount of throttle can be moved from the zero
position without generating a response from the motor. If this value is set
lower, your throttle will engage quicker and vice versa.
Throttle Calibration For using your own throttle, this will automatically
setup the min and max voltage accordingly. Follow the steps prompted on the
screen to set up.
Min Voltage This is the output of the throttle when opened fully and is pre-
set when purchased. This does not need any change with CYC supplied throttles.
Max Voltage This value should be the same as the Throttle Voltage Reading when
the throttle is closed and sets the output when it is not active.
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RIDE CONTROL APP USER GUIDE
PEDAL ASSIST
Pedal Assist Sensor Enable or disable pedal assist.
Torque Sensor Sensitivity This value pertains to activating pedal assist when
it’s completely off. This is the amount of pedal force required to activate
the pedal assist. If this value is set higher, your pedal assist will engage
with less force and vice versa.
Power Ramp Up Time The amount of time it takes to reach the desired input.
This is the responsiveness of the motor.
Motor Assist Factor This value pertains to how hard you need to pedal to get
full power.
Cadence Start This feature allows for a cadence-free pull away. i.e., only
torque (40N.m.) is required to activate pedal assist.
Pedal Backwards Cutoff This feature allows you to cut motor power when you
pedal backwards.
Baseline Voltage The baseline voltage is for Gen 2 kits only. We advise not to
change this setting or risk damage to your motor kit.
Gen 2 Torque Sensor Calibration Configure your X1 Pro Gen 2 or X1 Stealth Gen
1 kit’s torque sensor to improve performance of the X6 controller.
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RIDE CONTROL APP USER GUIDE
PERIPHERALS SETUP
Wheel Diameter The wheel diameter can be measured or be calculated. We advise
that this number must be calibrated so that vehicle speed within the app
matches display speed.
Wheel Magnet This is the number of magnets in the wheel that is communicating
with the speed sensor. For more accurate vehicle speed limiting and
measurement, we advise to add more magnets to the wheel.
Brake Sensor Enable/Disable brake sensors.
Invert Brake Sensor Signal If you are using brake sensors from a different
supplier, you can use this feature to set up your brake sensors as needed.
WARNING: Please contact your authorized distributor or CYC support if you’re
setting up third-party peripherals.
Thermal Protection (Password) This is an advanced feature and requires a
password from CYC to change. This allows you to disable your motor temperature
sensor. Contact us for more details and password for this feature.
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RIDE CONTROL APP USER GUIDE
BATTERY
Minimum Voltage The value the controller will fault when connecting too low a
voltage to the system. This setting can be used to protect your battery if too
much voltage sag is detected.
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RIDE CONTROL APP USER GUIDE
FIRMWARE UPDATE
To update firmware, go to Firmware Update and press Update for the app to
automatically download the latest version of the kit controller. To select a
specific firmware version, press Choose File and update accordingly.
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RIDE CONTROL APP USER GUIDE
BATTERY INFORMATION
Please note that the Maximum Power Level MUST be changed in the CYC Ride
Control App to match your battery’s specifications. Follow the guidelines
below:
Battery Voltage 72V 72V 72V 60V 60V 60V 52V 52V 48V 48V 48V 36V 36V 36V
BMS
Motor Power Limit
50A
3600W
40A
2800W
30A
2000W
50A
3000W
40A
2400W
30A
1800W
40A
2000W
30A
1500W
50A
2400W
40A
1900W
30A
1400W
40A
1400W
30A
1000W
20A
700W
*Failure to set power settings correctly through the CYC Ride Control app may cause damage to the battery and/or motor.
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RIDE CONTROL APP USER GUIDE
DEFAULT SETTINGS INFORMATION (PHOTON)
Peak Limit & USA Default Settings
Street PAS
1200W
Low 300W, 50% torque Mid 550W, 75% torque High 800W, 100% torque
Canada
1000W
Low 300W, 50% torque Mid 550W, 75% torque High 750W, 100% torque
EU
750W
Low 300W, 50% torque Mid 550W, 75% torque High 750W, 100% torque
Unrestricted
2000W
Low 300W, 50% torque Mid 550W, 75% torque High 800W, 100% torque
Street Throttle
1200W
Low 300W, 50% torque Mid 550W, 75% torque High 800W, 100% torque
1000W
Low 300W, 50% torque Mid 550W, 75% torque High 750W, 100% torque
Disabled
2000W
Low 300W, 50% torque Mid 550W, 75% torque High 800W, 100% torque
Street Speed 32kph Limit
32kph
25kph
100kph
Race PAS
1200W
Low 500W, 50% torque Mid 850W, 75% torque High 1200W, 100% torque
1000W
Low 300W, 50% torque Mid 750W, 75% torque High 1000W, 100% torque
1000W
Low 300W, 50% torque Mid 750W, 75% torque High 1000W, 100% torque
2000W
Low 500W, 50% torque Mid 1000W, 75% torque High 1500W, 100% torque
Race Throttle
1200W
Low 300W, 50% torque Mid 850W, 75% torque High 1200W, 100% torque
1000W
Low 300W, 50% torque Mid 750W, 75% torque High 1000W, 100% torque
1000W
Low 300W, 50% torque Mid 750W, 75% torque High 1000W, 100% torque
2000W
Low 500W, 50% torque Mid 1000W, 75% torque High 1500W, 100% torque
Race Speed 45kph Limit
32kph
25kph
100kph
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RIDE CONTROL APP USER GUIDE
DISCLAIMER
If you require any more information or have any questions about the app user
guide disclaimer, please contact us via email at
technical_support@cycmotor.com.
PRIVACY POLICY
The service is provided by CYCMOTOR LTD at no cost and is intended for use.
The text is used to inform visitors regarding our policies with the
collection, use, and disclosure of personal information if anyone decided to
use this service. If you choose to use this service, then you agree to the
collection and use of information in relation to this policy. The personal
information that we collect is used for providing and improving the service.
We will not share your information with anyone else except as described in
this Privacy Policy. The terms used in this Privacy Policy have the same
meanings as in our Terms and Conditions, which is accessible at CYCMOTOR LTD
unless otherwise defined in this Privacy Policy.
INFORMATION COLLECTION AND USE
For a better experience while using this service, we may require you to
provide us with certain personally identifiable information, including but not
limited to Name (Optional). The information that we request will be retained
by us and used as described in this Privacy Policy.
Please visit www.cycmotor.com/privacy-policy for more detailed information.
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