CYC Gen 3 Ride Control App User Guide

CYC Gen 3 Ride Control App

Specifications

• Compatible with CYC X-Series Controllers
• Official mobile app for CYC Gen 3 technology

Product Usage Instructions

Connecting a Device

1. Open the app and tap the Search button at the bottom of the screen. Ensure your phone’s Bluetooth is enabled and keep close to the motor while connecting.
2. Available devices will be listed, select your kit and it will begin connecting to the controller. Note signal strength.
3. Once connected, the CONNECT icon will change stating you are connected & can select again to disconnect.

Dashboard

• Check error codes and clear faults
• Switch between DASHBOARD and SETTINGS
• Landscape mode available
• Bluetooth icon to disconnect device
• Instantly swap between STREET and RACE mode
• Real-time data available

Main Settings

• Navigate through different parameters in seven categories
• Save all new changes to avoid losing progress after a restart.
• Tap ‘Save’ button to save changes.
• Customize device name to identify your kit. Custom name is specific to you.

FAQ

• How do I access Unrestricted Mode?
  To access Unrestricted Mode, select Profile under Modes & Levels, then select Unrestricted. Read and agree to the disclaimer before using this mode. Save your settings to avoid losing progress.

• What should I do if my app does not connect to the controller?
  If the app does not connect, ensure your phone’s Bluetooth is enabled and that you are close to the motor. Check signal strength and try reconnecting.

• Can I change my power presets for Photon kits?
  Yes, you can choose different presets based on your region under Modes & Levels by selecting Profile. Remember to save your settings to avoid losing progress.

RIDE CONTROL APP USER GUIDE

This mobile app is compatible with the CYC X-Series Controllers

CYC MOTOR
support@cycmotor.com [Last updated: 17 July 2024]

RIDE CONTROL APP USER GUIDE

OVERVIEW

The CYC Ride Control app is the official mobile app paired with the CYC Gen 3 technology. Use it as a secondary dashboard, settings set-up, or both. Unleash all the possibilities of ebike customization at your fingertips.

With advanced features, you can adjust your performance sensitivity, power, torque, and peripherals.

Pair the mobile app with any X-Series controller. When connected via Bluetooth, your ebike experience is now integrated more than ever.

FEATURES

• Bluetooth connectivity
• Torque sensor configuration
• Compatible with CYC X-Series Controllers
• Real-time dashboard for all your motor and riding information
• Fully customizable parameters for pedal assist, throttle, and gear preferences

This platform if your go-to station for your CYC kit and X-Series controller.

CONNECTING A DEVICE

STEPS

1. Open the app and tap the Search button at the bottom of the screen. Kindly ensure your phone’s Bluetooth is enabled. (Please keep close to the motor while connecting)
2. Available devices will then be listed, select your kit and it will begin connecting to the controller. (Please note signal strength)
3. Once connected, the CONNECT icon will change stating you are connected & can select again to disconnect.

DASHBOARD

LANDSCAPE MODE

MAIN SETTINGS

The settings page allows you to navigate through different parameters. There are seven different categories each providing adjustable settings or readings from your ebike system.

IMPORTANT: Save all new changes or risk losing progress after a restart.

To save, tap the ‘Save’ button in the upper right-hand corner. The ‘Save completed.’ Message will appear after saving successfully.

CUSTOMISE DEVICE NAME
Easily identify your kit by renaming your bike. Your bike’s custom name is specific to you.

This means that if another person connects to your bike, it will not show the customized name you’ve set.

GENERAL

Temperature Unit
Set your units to display in degree Celsius (°C) or Fahrenheit (°F).

Restore Default Settings
Restore to factory/default settings.

MODES & LEVELS (GEN 3/4)

Race & Street Mode
You can set the throttle & PAS output independently for both modes.

Race Mode Throttle & PAS

Race Mode is your “boost” or “full power” mode and has parameters set for reaching closer to the system’s full capabilities. You can adjust these to your own preference within the capabilities of your controller and battery.

Street Mode Throttle & PAS
Street Mode is intended to be set to your region’s legal limits. You can adjust these to your own preference or to your region’s legal limits. You can adjust these to your own preference or to your region’s legal limits.

MODES & LEVELS (PHOTON)

Profile (Photon)
You can select different region’s legal limits default settings.

Mode After Restart
You can select in which mode your kit will be in when you switch it on. Select it to continue in the mode you left off or select Race or Street mode.

SELECTING POWER PRESETS  (PHOTON)

For Photon kits, you can choose between different presets based on your region. You can find this under Modes & Levels, by selecting Profile.
Then save your settings to avoid losing progress.

UNRESTRICTED MODE (PHOTON)

• To access Unrestricted Mode, select Profile under Modes & Levels, then select Unrestricted.
• You will need to read the disclaimer before agreeing to use this mode. Save your settings to avoid losing progress.

WARNING:

Entering UNRESTRICTED mode causes your kit to be for off-road use only and may not adhere to your region’s ebike limits for on-road/public road use. We recommend you to familiarize yourself with your region’s legal limits.

THROTTLE

Ramping Time
This is the time it takes for the motor to achieve the required input. For example, if you open the throttle fully, it will take 250ms (by default) before the motor gives you full power. It will gradually ramp up to full power within the set time. We recommend not setting this below 150ms.

Input Deadband
This value pertains to opening the throttle when it’s completely closed. This is the amount of throttle can be moved from the zero position without generating a response from the motor. If this value is set lower, your throttle will engage quicker and vice versa.

Throttle Calibration
For using your own throttle, this will automatically setup the min and max voltage accordingly. Follow the steps prompted on the screen to set up.

Min Voltage
This is the output of the throttle when opened fully and is pre-set when purchased. This does not need any change with CYC  supplied throttles.

Max Voltage
This value should be the same as the Throttle Voltage Reading when the throttle is closed and sets the output when it is not active.

PEDAL ASSIST

Pedal Assist Sensor
Enable or disable pedal assist.

Torque Sensor Sensitivity
This value pertains to activating pedal assist when it’s completely off. This is the amount of pedal force required to activate the pedal assist. If this value is set higher, your pedal assist will engage with less force and vice versa.

Power Ramp Up Time
The amount of time it takes to reach the desired input. This is the responsiveness of the motor.

Motor Assist Factor
This value pertains to how hard you need to pedal to get full power.

Cadence Start
This feature allows for a cadence-free pull  away. i.e., only torque (40N.m.) is required to activate pedal assist.

Pedal Backwards Cutoff
This feature allows you to cut motor power when you pedal backward.

Baseline Voltage
The baseline voltage is for Gen 2 kits only. We advise not to change this setting or risk damage to your motor kit.

Gen 2 Torque Sensor Calibration
Configure your X1 Pro Gen 2 or X1 Stealth Gen 1 kit’s torque sensor to improve performance of the X6 controller.

PERIPHERALS SETUP

Wheel Magnet
This is the number of magnets in the wheel that is communicating with the speed sensor. For more accurate vehicle speed limiting and measurement, we advise to add more magnets to the wheel.

Brake Sensor
Enable/Disable brake sensors.

Invert Brake Sensor Signal
If you are using brake sensors from a different supplier, you can use this feature to set up your brake sensors as needed.
WARNING: Please contact your authorized distributor or CYC support if you’re setting up third-party peripherals.

Motor Direction
This setting is for users who’d want to switch the direction to where the motor is facing. Please note that this is reserved for specific uses only.

WARNING : Do not change this setting without consulting with CYC or authorized distributors as it changes the motor direction from its default position.

Hall Sensor Calibration
This setting accurately assesses the position and speed of the motor’s rotor. During setup, the motor will turn slowly for calibration, please lift the back wheel while calibrating.

BATTERY

Series of Cells
The nominal voltage of your kit will be the voltage advertised or specified upon the purchase of your battery. This value refers to the numbers of cells inside your battery and is presented as the nominal voltage of your pack. Your kit is pre-set to 52V but you can change this at any time via the app or on your display.

Minimum Voltage
The value the controller will fault when connecting too low a voltage to the system. This setting can be used to protect your battery if too much voltage sag is detected.

FIRMWARE UPDATE

To update firmware, go to Firmware Update and press Update for the app to automatically download the latest version of the kit controller.
To select a specific firmware version, press Choose File and update accordingly.

BATTERY INFORMATION

Please note that the Maximum Power Level MUST be changed in the CYC Ride Control App to match your battery’s specifications. Follow the guidelines below:

Failure to set power settings correctly through the CYC Ride Control app may cause damage to the battery and/or motor.

DEFAULT SETTINGS INFORMATION (PHOTON)

Peak Limit & Default Settings| USA| Canada| EU| Unrestricted
---|---|---|---|---
Street PAS| 1200W

Low 300W, 50%
torqu
Mid 550W, 75%
torque
High 800W, 100%
torque

| 1000W
Low 300W, 50%
torque
Mid 550W, 75%
torque
High 750W, 100%
torque| 750W

Low 300W, 50%
torque
Mid 550W, 75%
torque
High 750W, 100%
torque

| 2000W

Low 300W, 50%
torque
Mid 550W, 75%
torque
High 800W, 100%
torque

Street Throttle| 1200W

Low 300W, 50%
torque
Mid 550W, 75%
torque
High 800W, 100%
torque

| 1000W

Low 300W, 50%
torque
Mid 550W, 75%
torque
High 750W, 100%
torque

| Disabled| 2000W

Low 300W, 50%
torque
Mid 550W, 75%
torque
High 800W, 100%
torque

Street Speed Limit| 32kph| 32kph| 25kph| 100kph
Race PAS| 1200W
Low 500W, 50%torque Mid 850W, 75%
torque
High 1200W, 100%
torque| 1000W

Low 300W, 50%
torque
Mid 750W, 75%
torque
High 1000W, 100%
torque

| 1000W

Low 300W, 50%
torque
Mid 750W, 75%
torque
High 1000W, 100%
torque

| 2000W

Low 500W, 50%
torque
Mid 1000W, 75%
torque
High 1500W, 100%torque

Race Throttle| 1200W

Low 300W, 50%
torque
Mid 850W, 75%
torque
High 1200W, 100%
torque

| 1000W

Low 300W, 50%
torque
Mid 750W, 75%
torque
High 1000W, 100%
torque

| 1000W

Low 300W, 50%
torque
Mid 750W, 75%
torque
High 1000W, 100%
torque

| 2000W

Low 500W, 50%
torque
Mid 1000W, 75%
torque
High 1500W, 100%
torque

Race Speed Limit| 45kph| 32kph| 25kph| 100kph

DISCLAIMER

If you require any more information or have any questions about the app user guide disclaimer, please contact us via email at
technical support@cycmotor.com.

PRIVACY POLICY
The service is provided by CYCMOTOR LTD at no cost and is intended for use. The text is used to inform visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decideto use this service. If you choose to use this service, then you agree to the collection and use of information in relation to this policy.

The personal information that we collect is used for providing and improving the service. We will not share your information with anyone else except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at CYCMOTOR LTD unless otherwise defined in this Privacy Policy.

INFORMATION COLLECTION AND USE
For a better experience while using this service, we may require you to provide us with certain personally identifiable information, including but not limited to Name (Optional). The information that we request will be retained by us and used as described in this Privacy Policy.

Please visit www.cycmotor.com/privacy-policy for more detailed information.

References

• Privacy Policy | CYCMOTOR LTD

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