CANYON CNS-TWS10 True Wireless Stereo Headset User Guide

CANYON CNS-TWS10 True Wireless Stereo Headset

Product Information

The True wireless stereo headset CNS-TWS10 is a high-quality wireless earbud system that provides a seamless audio experience. The package includes the touch button earbuds and a rubber-coated charging case with USB Type C for convenient charging.

Specifications:

• Product Name: True wireless stereo headset CNS-TWS10
• Version: Quick Guide v 1.5
• Charging Case: Rubber coated with USB Type C
• Playing Time: 6.5 hours ANC off / 5.5 hours ANC on (earphones), 30 hours ANC off / 26 hours ANC on (with charging case)

Product Usage Instructions

Charging the Earbuds:

1. Before first use, fully charge the earbuds.
2. Place the earbuds into the charging case; they will charge automatically due to the magnetic connection.
3. While charging, the LED light on the earbuds will turn solid red, and the LED light on the charging case will breathe in white.
4. Once charging is complete, both LED lights will turn off.
5. Charging time is approximately 1 hour.

Playing Time:
The earphones provide 6.5 hours of playtime with ANC off and 5.5 hours with ANC on. With the charging case, you can extend the playtime to 30 hours with ANC off and 26 hours with ANC on.

FAQ:

• Q: How do I pair the earbuds with my device?
  A: To pair the earbuds, ensure they are fully charged, then follow the pairing instructions in the user manual. Typically, you need to enable Bluetooth on your device, remove the earbuds from the case, and select them from the available Bluetooth devices list on your device.

• Q: What should I do if the LED lights do not turn off after charging?
  A: If the LED lights do not turn off after charging is complete, please try reinserting the earbuds into the charging case and ensure they are properly aligned for charging. If the issue persists, contact customer support for assistance.

Package content

Device overview

Features

• Wireless stereo headset OnGo 10 ANC
• DC: 5V, 400 mA; BT 5.3
• Low latency, up to 10 m of range
• Charging case: 500 mAh (Li-ion)
• Transmit power per channel: <0.5 W
• Headphones: 40 mAh (×2)
• Transmit power per channel: <3mW.

Charging for the earbuds

Please fully charge before first use. Place the earbuds into the case as they will charge automatically by the magnet. The LED light of earbuds will turn solid red while charging and LED light of charging case is breathing in white. Once charging is complete, both LED lights will turn off.

• Charging time: around 1hours.
• Playing time: 6.5H ANC off / 5.5H ANC on (earphones), 30H ANC off/ 26H ANC on (with charging case).

Pairing

Take out both earbuds from the charging case. They will begin auto-pairing with each other.You will hear prompt sound to indicate L&R earbuds successfully paired. The master earbuds LED will flash red and blue and going to device pairing mode.

Connect to your device

Activate the BT function on your device to search for “OnGo 10 ANC”.

FUNCTION

• Multi-function Touch control
  Double Tap the L/R earbud CTC: Answer or end an incoming call Long press the L/R earbud CTC 2 seconds: Reject a call.
  The volume buttons on TWS adjust the
  TWS volume and do not affect the volume of the paired device.
  Press L to decrease the volume and R to increase the volume.

• Listening to Music
  Double Tap the L/R earbud CTC: Play/
  Pause Three Tap the R earbud CTC:
  Next song Three Tap the L earbud CTC:
  Previous song

• Voice assistant
  Long press the L earbud CTC for 2 seconds

ANC FUNCTION
Long press the R earbud CTC for 2 seconds to activate transparency mode, and touch 2s again to activate ANC function, and touch 2s again to turn off ANC function.

ENC FUNCTION
Environment noise canceling function will be automatically activated while user in calling. It achieved by 4 microphones to collect voice and ambient sound, the inside algorithm program will be automatically to reduce noise.

Reset Earbud pairing

• Step 1: long press the reset button 5s-7s to clear all pairing information. Earbuds keeps in the charging case.
• Step 2: Take out the Earbuds from the Charging Case and perform a fresh connection.

Power on/off

1. Open the lid, the earbuds will auto pair on. Or touch earbuds for 4 seconds to manually power on.
2. Put the earbuds back in the charging case and close the lid,it will be power off and charged automatically. Or touching earbuds for 5 seconds to manually power off.
3. Without connecting any device for 5mins, it will be power off automatically.

Troubleshooting

If the above actions cannot solve your problem, contact the support service at Canyon canyon.eu/user-help-desk
If you have any questions before returning your device to the store, please email us at support@canyon.eu or you can chat with us at the website canyon.eu/user-help-desk.

SAFETY INSTRUCTIONS

Read and follow all instructions before the product use.

1. Protect the device against the high humidity as well as water and dust penetration. Do not use the device in very humid and dusty premises.
2. Protect the device against heating: Do not use it near heating devices and avoid direct sunlight.
3. The product shall be connected only to a corresponding power source. The type of the corresponding power source is specified in the operating manual.
4. Never spray liquid detergents.Use only dry clothes for device cleaning.

WARNINGS

1. The use of the earphones cannot be used with the high volume level within a long time period can result in the temporary or continuous hearing loss.
2. The device dismantling is prohibited. We do not recommend to carry out any repair of this device. Unauthorized repairs result in warranty loss. According to local regulations, your product and/or its battery must be disposed of separately from household waste. When this product has reached the end of its service life, take it to a recycling facility designated by local authorities.

WARRANTY

The warranty period begins from the date of the product purchase from the Seller, authorized by Canyon. The date specified in your sales receipt or delivery note is the purchase date. During the warranty period, any repair, replace or repayment of a purchase value is made at the discretion of CANYON. To provide the warranty service, the product shall be returned to the Seller purchase location together with its proof of purchase (sales receipt or delivery note). The warranty period is 2 years after the product purchase by a customer. Service life: 2 years. For use and warranty details, visit canyon.eu/warranty-terms
Date of manufacture: (see at the package). Made in China.
Manufacturer: ASBISC Enterprises PLC, Iapetou, 1, Agios Athanasios, 4101, Limassol, Cyprus, +357 25 857000, asbis.com
Importer/distributor: ASBISC Enterprises PLC, Iapetou, 1, Agios Athanasios, 4101 Limassol, Cyprus, asbis.com.

All other products names and trademarks are property of their respective owners Smernice 2014/53/EU o shode rádiovych zarízení. Více informací na www.canyon.eu/certificates www.canyon.eu

References

• ASBIS – IT Distributor
• Потребителско бюро за помощ - Canyon
• User help desk - Canyon
• Garantie produse
• User Portal | Canyon România
• Canyon
• Canyon
• Служба допомоги користувачу - Canyon
• Canyon
• Canyon
• Canyon
• ASBIS Greece IT Distributor
• Canyon | Мобільні та комп'ютерні аксесуари
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