Razor 1080 Riders Ground Force Elite Electric Powered Go Kart Owner’s Manual
- August 28, 2024
- Razor
Table of Contents
- Razor 1080 Riders Ground Force Elite Electric Powered Go Kart
- Product Information
- Product Usage Instructions
- Frequently Asked Questions
- SAFETY WARNINGS
- BHEEFOADRLEIN YEOU BEGIN
- ASSEMBLY AND SET-UP
- CHARGING THE BATTERY
- PHREE-ADRILIDENE CHECKLIST
- USAGE
- Repair and Maintenance
- TROUBLESHOOTING GUIDE
- HGEROADLUNDINE FORCE ELITE PARTS
- FCC COMPLIANCE
- Warranty and Contact Information
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Razor 1080 Riders Ground Force Elite Electric Powered Go Kart
Product Information
- Product: Electric-Powered Go Kart
- Weight Limit: 200 lb (91 kg)
- Intended Use: Private property and closed courses
Safety Warnings
This manual contains important safety information. It is your responsibility
to review this information and make sure that all riders understand all
warnings, cautions, instructions, and safety topics.
Razor recommends periodic review and reinforcement of this manual with younger riders to ensure their safety.
Acceptable Riding Practices and Conditions
- Always check and obey local laws or regulations affecting where the Go Kart may be used.
- Keep away from cars and motor vehicle traffic. Use only where allowed and with caution.
- Ride defensively, watch for obstacles, and pedestrians, and respect others’ rights and property.
- Use the Go Kart on private property or closed courses, not on public streets or sidewalks.
- Do not activate the throttle unless in a safe, outdoor environment suitable for riding.
Product Usage Instructions
- Ensure the rider is under the weight limit of 200 lb (91 kg).
- Ride only on private property or closed courses, away from vehicles and pedestrians.
- Always wear appropriate safety gear such as a helmet, knee pads, and elbow pads.
- Familiarize yourself with the controls before riding.
- Activate the throttle only when seated on the Go Kart in a safe outdoor environment.
- Inspect the Go Kart regularly for any signs of wear or damage.
- Charge the electric-powered Go Kart as per the manufacturer’s instructions.
- Do not attempt any stunts or maneuvers beyond your skill level.
Frequently Asked Questions
Q: Can the Go Kart be ridden on public streets?
A: No, the Go Kart is meant for use on private property or closed courses, not on public streets or sidewalks.
Q: What safety gear is recommended for riding the Go Kart?
A: It is recommended to wear a helmet, knee pads, and elbow pads while riding the Go Kart to ensure safety.
Q: How should I store the Go Kart when not in use?
A: Store the Go Kart in a dry, covered area away from direct sunlight and moisture to prevent damage.
Read and understand this entire manual before allowing your child to use this product! For assistance contact Razor. DO NOT RETURN TO STORE.
NOTE:
Manual illustrations are for demonstration purposes only. Illustrations may
not reflect the exact appearance of the actual product. Specifications are
subject to change without notice.
Please have your product along with the 19-character product I.D. code with
you before contacting Razor for warranty assistance and/or replacement parts.
Product I.D.
Code: _____ – ____ – ____.
SAFETY WARNINGS
WARNING: Riding an electric product does present potential risks and caution is required. Certain conditions may cause the equipment to fail without the fault of the manufacturer. Like any electric product, the Ground Force Elite has inherent hazards associated with its use (for example, falling off or riding it into a hazardous situation). Like any electric product, the Ground Force Elite can and is intended to move and it is therefore, of course, possible to lose control or otherwise get into dangerous situations. Both children and adults responsible for supervising them must recognize that if such things occur, a rider can be seriously injured or die, even when using safety equipment and other precautions. RIDE AT YOUR OWN RISK AND USE COMMON SENSE.
This manual contains important safety information. It is your responsibility to review this information and make sure that all riders understand all warnings, cautions, instructions, and safety topics and ensure that young riders can safely and responsibly use this product. Razor recommends that you periodically review and reinforce the information in this manual with younger riders and that you inspect and maintain your child’s product to ensure their safety.
This manual contains many warnings and cautions concerning the consequences of failing to maintain, inspect, or properly use your electric product. Because any incident can result in serious injury or even death, we do not repeat the warning of possible serious injury or death each time such a possibility is mentioned.
WARNING:
PARENTAL AND ADULT RESPONSIBILITY AND SUPERVISION IS NECESSARY:
Because products, like the Ground Force Elite, can and do present potential
hazards associated with their use, it is well recognized THE NEED to exercise
OF PARENTAL RESPONSIBILITY IN SELECTING ELECTRIC PRODUCTS APPROPRIATE TO THE
AGE OF A CHILD, OR PARENTAL SUPERVISION IN SITUATIONS IN WHICH CHILDREN OF
VARIOUS AGES MAY HAVE ACCESS TO THE SAME ELECTRIC PRODUCTS, IS IMPORTANT. Not
every product is appropriate for every age or size of child, and different age
recommendations are found within this category of product which are intended
to reflect the nature of the hazards and the expected mental or physical
ability, or both, of a child to cope with the hazards.
The recommended rider age of thirteen (13) years or older for the Ground Force Elite is only an estimate and can be affected by the rider’s size, weight, or skills. Any rider unable to fit comfortably on the product should not attempt to ride it. A parent’s decision to allow his or her child to ride this product should be based on the child’s maturity, skill, and ability to follow rules. Razor emphasizes that adults are strongly advised not to disregard Razor’s recommendations or permit younger children to ride the Ground Force Elite.
Keep this product away from small children and remember that it is intended for use only by persons who are, at a minimum, completely comfortable and competent while operating the product. Persons with any mental or physical conditions that may make them susceptible to injury, impair their physical dexterity or mental capabilities to recognize, understand, and follow safety instructions and to be able to understand the hazards inherent in product use, should not use or be permitted to use products inappropriate for their abilities. Persons with heart conditions, head, back or neck ailments (or prior surgeries to these areas of the body), or pregnant women, should be cautioned not to operate such products.
DO NOT EXCEED THE WEIGHT LIMIT OF 200 lb (91 kg). Rider weight does not necessarily mean a person’s size is appropriate to fit or maintain control of the Ground Force Elite.
CHECK AND MAINTAIN PRODUCT CONDITIONS
Before use, check to confirm that any guards or other covers and guards are in
place and in serviceable condition. Check that the brake
is functioning properly and that tires do not have excess wear. Always inspect
the product before riding and regularly maintain it. Replace worn or damaged
parts immediately. Check the brake for proper function. When you press on the
foot brake pedal, the brake should provide positive braking action. The
product should be maintained and repaired by the manufacturer’s
specifications, using only the manufacturer’s authorized replacement parts,
and should not be modified from the manufacturer’s original design and
configuration.
ACCEPTABLE RIDING PRACTICES AND CONDITIONS
Always check and obey any local laws or regulations that may affect the
locations where the Ground Force Elite may be used. Keep safely away from cars
and motor vehicle traffic at all times. Only use where allowed and with
caution.
- Ride defensively. Watch out for potential obstacles that could catch your wheel or force you to swerve suddenly or lose control. Be careful to avoid pedestrians, skaters, skateboards, scooters, bikes, children, or animals who may enter your path, and respect the rights and property of others.
- The Ground Force Elite is meant to be used on private property and on closed courses and not on public streets or sidewalks. Do not ride your electric product in any areas where pedestrian or vehicle traffic is present.
- Do not activate the throttle unless you are on the product and in a safe, outdoor environment suitable for riding.
- The normal powered top speed of this product will be approximately 14 mph (22.5 km/h), which can be affected by conditions, such as rider weight, inclines, and battery charge level.
- Do not attempt or do stunts or tricks on your electric Ground Force Elite. The Ground Force Elite is not made to withstand abuse from misuse, such as jumping, curb grinding, or any other type of stunts. Racing, stunt riding, or other maneuvers also enhance the risk of loss of control or may cause uncontrolled rider actions or reactions.
- This product was manufactured for performance and durability but is not impervious to damage. Jumping or other aggressive riding can overstress and damage any product, including the Ground Force Elite, and the rider assumes all risks associated with high-stress activity.
- Be careful and know your limitations. The risk of injury increases as the degree of riding difficulty increases. The rider assumes all risks associated with aggressive riding activities.
- Maintain a hold on the steering wheel at all times.
- Never carry passengers or allow more than one person at a time to ride the electric product.
- Never use nearby steps or swimming pools.
- Do not allow hands, feet, hair, body parts, clothing, or similar articles to come in contact with moving parts or wheels while the motor is running.
- Do not touch the brake or electric motor on your electric product when in use as they can become very hot.
- Never use headphones, a cell phone, or text when riding.
- Never hitch a ride with a vehicle.
- Do not ride the Ground Force Elite in wet or icy weather and never immerse the electric product in water, as the electrical and drive components could get damaged by water or possibly create other unsafe conditions.
- The electric Ground Force Elite is intended for use on flat, dry surfaces, such as pavement or level ground, without loose debris, such as sand, leaves, rocks, or gravel. Wet, slick, bumpy, uneven, or rough surfaces may impair traction, increase risks, and contribute to possible accidents. Do not ride the electric product in mud, ice, puddles, or water. Avoid sharp bumps, drainage grates, and sudden surface changes. Avoid excessive speeds that can be associated with downhill rides.
- Never risk damaging surfaces such as carpet or flooring by the use of an electric product indoors.
- Do not ride at night or when visibility is limited.
PROPER RIDING ATTIRE
Always wear proper protective equipment such as an approved safety helmet
(with a chin strap securely buckled). A helmet may be legally required by
local law or regulation in your area. Elbow pads and kneepads, a long-sleeved
shirt, long pants, and gloves are recommended. Always wear athletic shoes
(lace-up shoes with rubber soles) and keep shoelaces tied and out of the way
of the wheels, motor, and drive system. Never ride barefoot or in sandals.
USING THE CHARGER
The charger supplied with the electric product should be regularly examined
for damage to the cord, plug, enclosure, and other parts. In the event of such
damage, the product must not be charged until the charger has been repaired or
replaced.
- Use only with the recommended charger.
- Use caution when charging.
- The charger is not a toy. The charger should be operated by an adult.
- Do not operate chargers near flammable materials.
- Unplug the charger and disconnect from the product when not in use.
- Do not exceed charging time.
- Always disconnect from the charger before wiping down and cleaning your product with a damp cloth.
FAILURE TO USE COMMON SENSE AND HEED THE ABOVE WARNINGS INCREASES THE RISK OF SERIOUS INJURY. USE AT YOUR OWN RISK AND WITH APPROPRIATE AND SERIOUS ATTENTION TO SAFE OPERATION. USE CAUTION.
Need Help?
Visit our website for replacement parts, product support, a list of authorized
service centers in the US, and customer service contact information at
www.razor.com. Please have the product I.D. code
(located on the white label of your product) available for better assistance.
Additional Customer Service contact information is listed at the back of this
manual.
BHEEFOADRLEIN YEOU BEGIN
Remove contents from box. Remove the separators that protect the components from damage during shipping. Inspect the contents of the box for scratches in the paint, dents or kinked cables that may have occurred during shipping. Because the Ground Force Elite was 95 percent assembled and packed at the factory, there should not be any problems, even if the box has a few scars or dents.
WARNING:
DO NOT USE NON-RAZOR PARTS WITH YOUR PRODUCT. The Ground Force Elite has been
built to certain Razor design specifications. The original equipment supplied
at the time of sale was selected on the basis of its compatibility with the
frame and all other parts. Certain aftermarket components may not be
compatible and will void the warranty.
NOTE:
The lap belt arrangement supplied is not intended for use in larger, faster
vehicles and is for “play” use only. It is not an ASTM-approved safety belt
system and is not intended to function as an approved lap/seat restraining
device.
MAKE SURE THE POWER SWITCH IS TURNED “OFF” BEFORE CONDUCTING ANY ASSEMBLY OR MAINTENANCE PROCEDURES.
Estimated Assembly and Set-Up Time
- Razor recommends assembly by an adult.
- Allow up to 20 minutes for assembly, not including initial charge time.
- Allow up to 12 hours for initial charge (see page 6 for charging information).
Charger
(Note: Charger design may vary from one shown)
Product ID Locations:
(See locations to the left)
- Underneath Frame
- Side of Battery Box
- Charger
- UPC Side of Box (Not Shown)
Required Tools, Hardware, and Parts
Plastic Bag Contents:
- Charger
- Allen Wrenches
- Bolts and Washers
- Seat Back Cushions
- Owner’s Manual
ASSEMBLY AND SET-UP
Turn the power switch off before conducting any assembly or maintenance procedures.
Attaching the Seat Back Cushions
Remove the release paper from the back of seat cushions to expose the adhesive. Adhere seat back cushions to the seat back as shown in the image above.
Attaching the Seat
Required Tool: 4 mm Allen Wrench (included)
- Position the seat over the frame and align it with the holes in the frame.
- Insert the four (4) bolts and washers and tighten securely using a 4 mm Allen wrench.
Note: Lap belt does not require assembly.
WARNING:
Failure to properly install and tighten the screws, nuts, and bolts that affix
the steering wheel and seat can cause you to lose control and crash.
NOTE:
The lap belt arrangement supplied is not intended for use in larger, faster
vehicles and is for “play” use only. It is not an ASTM-approved safety belt
system and is not intended to function as an approved lap/seat restraining
device.
Attaching the Steering Wheel
Required Tool: 6 mm Allen Wrench (included)
- Slowly slide the steering wheel tube onto the frame in the direction of the arrow. Make certain that the tube is in the “SAFE ZONE” as marked by the line on the steering wheel tube. Failure to secure the steering wheel within the safe zone can cause the steering wheel to come out while riding.
- Using a 6 mm Allen wrench, tighten the steering bolt to secure the steering wheel in place.
Attaching the Flag
- Align the flag with the hole in the battery case.
- Insert the flag to the bottom of the hole.
CHARGING THE BATTERY
Your Ground Force Elite may not have a fully charged battery; therefore you must charge the battery before use.
- Initial charge time: 12 hours.
- Recharge time: up to 12 hours, even if the light turns green. The recommended maximum charging time is 24 hours.
- Always charge the battery immediately after riding.
- Fully charge the battery before storing it for extended periods.
- Unplug the charger from the wall outlet when not in use.
- Failure to recharge the battery periodically may result in a battery that will not accept a charge.
- Make sure the Ground Force Elite’s power is turned OFF when the product is not in use. If the power switch is left on for an extended period, the battery may reach a stage at which it will no longer hold a charge.
- To ensure long battery life, never store the product in freezing or below-freezing temperatures! Freezing will permanently damage the battery.
- Run time: Up to 80 minutes of continuous ride time. Run time may vary depending on riding conditions, rider weight, climate, and/or proper maintenance.
- Constant starting and stopping may shorten ride time.
Charger
Note:
Charger design may vary from one shown.
-
Plug the charger plug into a wall outlet. The light on the charger should be green.
Note: If the green light (LED) does not turn on, try a different outlet. -
Rotate the charger cover open.
-
Make sure the power switch is in the OFF position. Plug the charger into the charger port on the Ground Force Elite. The light on the charger should turn red during charging. The light will turn green again when charging is complete.
-
Disconnect the charger from the Ground Force Elite. Rotate the charger cover closed.
Model| Voltage (Nominal) Vdc| Capacity (Nominal)
Ah| Charge Temperature Range| Operating Temperature Range
---|---|---|---|---
Ground Force Elite| 36| 5| 0° to 40°C
32° to 104°F
| -20° to 40°C
-4° to 122°F
WARNING:
- Use ONLY with the recommended charger. Batteries are only to be charged under adult supervision. The charger is not a toy. Always disconnect the charger before wiping down and/or cleaning the Ground Force Elite with a damp cloth.
- The charger supplied with the Ground Force Elite should be regularly examined for damage to the cord, plug, enclosure, and other parts. In the event of such damage, the Ground Force Elite must not be charged until it has been repaired or replaced.
- Chargers have built-in overcharge protection to prevent the battery from being overcharged.
Note:
If the charger gets warm during regular use, this is a normal response and is
no cause for concern. If your charger does not get warm during use, it does
not mean that it is not working properly.
- Wall outlet – Green (stand by)
- Wall outlet and unit – Red (charging)
- Wall outlet and unit – Green (charged)
Note:
Continue charging the unit even if the light turns green before 12 hours.
WARNING:
Battery charge can deplete over time. Periodically recharge the battery when
not in use.
PHREE-ADRILIDENE CHECKLIST
-
Brake
Check the brake for proper function. When you press on the foot brake pedal, the brake should provide positive braking action. When you apply the brake with the foot throttle pedal on/engaged, the brake cut-off switch will stop the motor. -
Wheels
Periodically inspect the wheels for excess wear. Practice riding only in wide open areas clear from curbs, parking blocks, and other obstacles. Impacting the wheels against any hard surface can damage the wheels. Wheels are not covered under your limited warranty. -
Frame, Fork, and Steering Wheel
Check for cracks or broken connections. Although broken frames are rare, an aggressive rider can run into a curb or object, and wreck and bend or break a frame. Get in the habit of inspecting your Ground Force Elite regularly. -
Hardware/Loose Parts
Before every ride, check all parts, such as nuts, bolts, cables, fasteners, etc., to ensure they are secure and assembled correctly. There should not be any unusual rattles or sounds from loose parts or broken components. If the product is damaged, do not ride. Reference “Safety Warnings” on pages 1 and 2 of this manual. -
Safety Gear
Always wear proper protective equipment, such as an approved safety helmet (with chin strap securely buckled), elbow pads, and kneepads. A helmet may be legally required by local law or regulation in your area. A long-sleeved shirt and long pants are recommended. Always wear shoes and keep shoelaces tied and out of the way of the wheels and drive system. NEVER RIDE BAREFOOT OR IN SANDALS. -
Insurance
Do not assume that your existing insurance policies necessarily provide coverage for electric product use. Check with your insurance company for insurance information. -
Storage
Prolonged exposure to UV rays, rain, and the elements may damage the enclosure materials, stored indoors when not in use. -
Laws and Regulations
Always check and obey any local laws or regulations.
USAGE
How to Start
- Do not activate (press on) the foot throttle pedal unless you are in the product and a safe, outdoor environment suitable for riding.
- To start the product, position your body in the seat and place one foot on each side of the steering wheel. Turn the power switch to the ON position (A).
How to Stop
- To stop the product, release the throttle, by lifting your right foot off the throttle pedal (C), and apply the brake, by pressing on the brake pedal (D), until the product comes to a complete stop. Razor recommends that you practice applying the brake at various speeds and in an open area free from obstructions before riding your product around others. Make sure to press the power switch to the OFF position after you complete your ride.
- Note: The brake pedal contains a safety switch to cut off power to the motor when the brake is applied. In an emergency, applying the brake will always stop the product from moving.
How to Drive Forward
- Press the direction switch to the FWD (forward) position (B). Accelerate with your right foot by pressing on the throttle pedal (C) to move forward. Brake with your left foot by pressing on the brake pedal (D). Hold the steering wheel (E) with both hands, at all times, to control direction and turning.
- Note: Keep both hands on the steering wheel and both feet inside the product when the product is in motion.
How to Drive In Reverse
While fully stopped, press the direction switch to the REV (reverse)
position (B). Accelerate with your right foot by pressing on the throttle
pedal (C) to move in reverse. Brake with your left foot by pressing on the
brake pedal (D). Hold the steering wheel (E) with both hands, at all times, to
control direction and turning. Make sure you look behind you when riding in
reverse. Razor recommends that you practice driving in reverse in an open area
free from obstructions before riding your product around others.
Repair and Maintenance
Turn the power switch “OFF” before conducting any maintenance procedures.
- Read the instructions.
- Remove the charger plug.
- Turn the power switch OFF.
- Secure the product under repair.
- Exercise caution around exposed parts.
- Contact Razor customer service if unsure about any repair or maintenance.
- Repair and maintenance should be performed by an adult only.
Adjusting the Brake
Required Tools:
8 mm Wrench and 10 mm Wrench (included)
The brake pedal is fitted with a cable adjuster to compensate for cable stretch and/or to fine-tune the lever movement to brake engagement.
- Note the brake adjustment is made next to the rear left wheel.
- Using an 8 mm wrench, fine-tune the brake by loosening the short screw, moving the long screw forward, and tightening the short screw after adjustment.
- Using a 10 mm wrench, significantly adjust the brake by loosening the brake cable fixing screw. Pull the brake cable back, and tighten the brake cable fixing screw at the new position.
Replacing the Wheels
- Required Tool: 19 mm Wrench (not included)
- Front and rear wheel installation and removal are the same.
-
To remove a wheel, remove the self-locking nut with a 19 mm wrench. Tap the wheel to remove it.
-
Front Wheel Installation: To replace a front wheel, make sure the bearings are seated and the center spacer is installed. Position the wheel with the Razor logo facing outward.
Install the washer and tighten the self-locking nut securely. -
Rear Left Wheel Installation: To replace the left rear wheel, make sure the bearings are seated and the center spacer is installed. Position the wheel with the Razor logo facing outward.
Install the washer and tighten the self-locking nut securely.
- WARNING: Practice in an open area free from obstacles until you are familiar with the brake function. DO NOT RUN OVER ANY OBJECT AS IT COULD DAMAGE THE BRAKE OR DRIVETRAIN.
- Note: The brake pedal contains a safety switch to cut off power to the motor when the brake is applied. In an emergency, applying the brake will always stop the product from moving. Do not disable or replace this pedal with anything other than a genuine Razor replacement part.
- WARNING: Failure to properly adjust and tighten the screws, nuts, and bolts that affix the wheels can cause you to lose control and crash.
- Note: Practice riding only in wide open areas clear from curbs, parking blocks, and other obstacles. Impacting the wheels against any hard surface can damage the wheels. Wheels are not covered under your limited warranty.
Right Rear Wheel/Hub Motor Replacement
Required Tools: 5 mm Allen Wrench and Phillips Screwdriver (not included)
- Make sure the power switch is in the OFF position. Using a 5 mm Allen wrench, remove the four (4) bolts attaching the battery box. Note: The nut underneath will fall off during this step.
- Remove the battery box being careful of the attached wires.
- Unplug the three (3) wires (red, green, and yellow) connecting the motor with the controller and the hall/temperature control wire from the motor.
- Turn the product over, unscrew the three (3) screws on the motor clamping plate using a 5 mm Allen wrench, and loosen the latch on the motor cable using a Phillips screwdriver.
- Remove the rear wheel/hub motor outwards. Reverse the steps to install the new rear wheel/hub motor.
Cleaning Your Ground Force Elite
Wipe with a damp cloth to remove dirt and dust. Do not use industrial cleaners
or solvents as they may damage the surfaces. Do not use alcohol, alcohol-
based, or ammonia-based cleaners as they may damage or dissolve the plastic
components or soften the decals or decal adhesive.
Battery Care and Disposal
Do not store in freezing or below-freezing temperatures. To properly maintain
your battery and ensure maximum battery life, carefully read the “Charging the
Battery” section on page 6 of this owner’s manual.
CONTAINS SEALED LEAD-ACID BATTERIES. BATTERIES MUST BE RECYCLED.
Disposal:
Your Razor product uses sealed lead-acid batteries which must be recycled or
disposed of in an environmentally safe manner. Do not dispose of a lead-acid
battery in a fire. The battery may explode or leak. Do not dispose of a lead-
acid battery in your regular household trash. The incineration, landfilling,
or mixing of sealed lead-acid batteries with household trash is prohibited by
law in most areas. Return exhausted batteries to a federal or state-approved
lead-acid battery recycler or a local seller of automotive batteries. If you
live in Florida or Minnesota, it is prohibited by law to throw away lead-acid
batteries in the municipal waste stream.
-
Charger
- The charger supplied with the Ground Force Elite should be regularly examined for damage to the cord, plug, enclosure, and other parts, and in the event of such damage, the product must not be charged until it has been repaired or replaced.
- Use ONLY with the recommended charger.
-
Wheels
Wheels and drive systems are subject to normal wear and tear. It is the responsibility of the user to periodically inspect wheels for excess wear and adjust and replace drive-train components as required. -
Replacement Parts
The most frequently requested replacement parts are available for purchase at some Razor retail partners. For the complete selection of replacement parts visit www.razor.com. -
Repair Centers
For a list of authorized Razor repair centers:- Check online at www.razor.com.
- Additional Customer Service contact information is listed on the back of this manual.
In the US and Canada only:
For more information regarding recycling rechargeable batteries, call toll-
free 1-800-822-8837, or visit
http://www.call2recycle.org.
WARNING:
- If a battery leak develops, avoid contact with leaking acid and place the damaged battery in a plastic bag. Refer to the disposal instructions at the left.
- If acid comes into contact with skin or eyes, flush with cool water for at least 15 minutes and contact a physician.
WARNING:
Battery posts, terminals, and related accessories contain lead and lead
compounds. Wash your hands after handling.
TROUBLESHOOTING GUIDE
Unit(s) should be turned OFF and fully charged before doing any Troubleshooting
NOTE:
All troubleshooting steps should be performed by an adult only.
Problem| Possible Cause|
Solution
---|---|---
The product does not run.| The product is rolling backward.
Undercharged battery.
The charger is not working.
Prolonged riding under overloaded conditions or in high-temperature weather environmental conditions.
| The throttle will not engage if the product is rolling backward. Come to a complete stop, check to ensure that your direction switch is in the FWD position, and then activate the throttle.
Charge the battery. A new battery should have been charged for at least 12 hours before using the product for the first time and up to 12 hours after each subsequent use.
Check all connectors. Make sure the charger connector is tightly plugged into the charging port and that the charger is plugged into a functioning wall outlet.
Contact Razor Customer Service to get a replacement charger.
The motor may activate high-temperature protection; the motor must cool down er/before riding or charging can resume.
The product was running but suddenly stopped.| Loose wires or connectors.|
Check all wires and connectors to make sure they are tight.
Short run time.| Undercharged battery.
The battery is old and will not accept full charge.
| Charge the battery. A new battery should have been charged for at least 12 hours before using the product for the first time and up to 12 hours after each subsequent use.
Even with proper care, a rechargeable battery does not last forever. The average battery life is 1 to 2 years depending on product use and conditions. Replace only with a Razor replacement battery.
The product runs sluggishly.| Riding conditions are too stressful.
The product is overloaded.
| Use only on solid, flat, clean, and dry surfaces such as pavement or level ground.
Make sure you do not overload the product by allowing more than one rider at one time, exceeding the maximum weight limit, going up too steep a hill or towing objects behind the product.
Sometimes the product doesn’t run, but other times it does.| Loose wires or connectors.
Motor or electrical switch damage.
| Check all wires and connectors to make sure they are tight.
Contact your local Razor-authorized service center for diagnosis and repair. Contact Razor customer service or visit www.razor.com.
The charger gets warm during use.| Normal response to charger use.| No action is required. This is normal for some chargers and is no cause for concern. If your charger does not get warm during use, it does not mean that it is not working properly.
For more troubleshooting tips, a list of available replacement parts or to locate an authorized Service Center in your area, visit our website at www.razor.com or call toll-free +1 866 467 2967 to speak to a live Customer Service Representative.
HGEROADLUNDINE FORCE ELITE PARTS
Keep your Ground Force Elite running for years with genuine Razor parts. Visit our website or e-mail us for more information on spare part availability. (Specifications subject to change without notice.)
- Front Wheel (x2)
- Spindle Arms (Right/Left)
- Steering Wheel
- Foot Pedal Throttle
- Lap Belt
- Rear Wheel w/Hub Motor (Right)
- Rear Wheel (Left)
- Flag
- Rear Axle Assembly
- 9-1. Drum Brake Assembly
- Battery Cover
- Charger Port
- ON/OFF Switch
- Battery (12V 5aH)(x3)
- Battery Bracket
- Control Module
- Seat
- Direction Switch (FWD/REV)
- Brake Pedal
- Steering Assembly
NOTICE: INSURANCE
YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE
USE OF THIS SCOOTER/ELECTRIC RIDE-ON PRODUCT. TO DETERMINE IF COVERAGE IS
PROVIDED, YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT.
FCC COMPLIANCE
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a Class
B digital device, under part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used under the instructions, may cause
harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
WARNING:
Changes or modifications to this product not expressly approved by Razor USA
LLC could void the user’s authority to operate the equipment.
Warranty and Contact Information
Razor Limited Warranty
The manufacturer warrants this product to be free of manufacturing defects for
90 days from the date of purchase. This Limited Warranty does not cover normal
wear and tear, wheel, or any damage, failure or loss caused by improper
assembly, maintenance, storage, or use of the Razor Ground Force Elite.
This Limited Warranty will be void if the product is ever:
- used in a manner other than for recreation or transportation;
- modified in any way;
- rented.
- The manufacturer is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product.
- Razor does not offer an extended warranty. If you have purchased an extended warranty, it must be honored by the store at which it was purchased.
- For your records, save your original sales receipt with this manual and write the serial number below.
CUSTOMER SERVICE CONTACT INFORMATION
Need Help?
Visit our website for replacement parts, product support, a list of authorized
service centers in the US, and customer service contact information at
www.razor.com. Please have the product I.D. code
(located on the white label of your product) available for better assistance.
Additional Customer Service contact information is listed below:
AMERICAS
- Razor USA LLC P.O. Box 3610 Cerritos, CA 90703 USA
- +1 866 467 2967
- Monday – Friday 8:00 AM – 5:00 PM Pacific Time
- customersupport@razorusa.com.
EUROPE, MIDDLE EAST, AFRICA
- Razor USA LLC (Europe) Handelsweg 2 2742 RD Waddinxveen Netherlands
- +44 (0) 120 267 2702
- info@razoreu.com.
ASIA
- Razor USA LLC (Asia) P.O. Box 3610 Cerritos, CA 90703 USA
- +81 50 7579 6622
- info@razor-asia.com.
UNITED KINGDOM AND IRELAND
- Razor USA LLC (UK) Unit 20 Hartnoll Business Centre Post Hill, Tiverton Devon EX16 4NG UK
- +44 (0) 120 267 2702
- info@razoreu.com.
AUSTRALIA AND NEW ZEALAND
- Razor USA LLC P.O. Box 4280 Auburn South VIC 3122 Australia
- +1 800 954 354 (AU)
- +0 800 003 221 (NZ)
- info@razoranz.com.
IMMPORTED IN JAPAN BY B-PLUS ASIA CORP.
-
Razor USA LLC
Kurokawa 3-1, Asaoku, Kawasaki, Kanagawa 215-0035 JAPAN -
Tel +81 (0) 44 328 9057
-
Fax +81 (0) 44 328 9067
Printed in China for Razor USA LLC.
Copyright © 2003-2024 Razor USA LLC. All rights reserved. Ground Force®, Razor®, and the Razor logo design are among the registered trademarks of Razor USA LLC in the United States and/or select foreign countries. Ground Force Elite is a trademark of Razor USA LLC.
References
- Call2Recycle | Leading the Charge For Battery Recycling
- Razor | Scooters and Ride-ons for the whole family
Read User Manual Online (PDF format)
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