ASHLY Aqua Touch 7Control Tablet Instruction Manual

ASHLY Aqua Touch 7Control Tablet

Important Safety Instructions

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance instructions in the literature accompanying the device.

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.

6. Do not use this apparatus near water.

7. Clean only with dry cloth.

8. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

9. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus.

10. Do not defeat the safety purpose of the polarized or grounding type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

11. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.

12. Only use attachments/ accessories specified by the manufacturer.

13. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus.
    When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.

14. Unplug this apparatus during lightning storms or when unused for long periods of time.

15. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

Introduction

Thank you for your purchase of the Aqua Touch7™ remote control tablet. The Aqua Touch7 is used for Ashly products equipped with Aqua Control™ software. No other application is needed since Aqua Control software is served directly from the connected device under control.

The Aqua Touch7 tablet is designed primarily for use as a secure, limited access remote control device for AquaC ontrol products, configured and deployed by the Aqua Control system admin for remote operator use. While it is possible to use the tablet for complete admin level access to an Aqua Control device, due to its smaller screen size it is best suited for accessing the remote control screens served up from the target device.

Installation

Wiring

The Aqua Touch7 requires Power-Over Ethernet (PoE) and is compliant with IEEE 802.3af.
Connect the tablet to a network router that provides PoE, or use a PoE injector in series with the Aqua Touch7 Ethernet connection. WiFi network communication is not available.

Network Connection

• Aqua Touch7 must be connected to a router or other DHCP server device.
• Aqua Touch7 must be installed on the same LAN as the target Aqua Control device.
• Aqua Touch7 is factory configured for Automatic (DHCP) IP assignment, so it will automatically be configured when connected to a network router.
• Aqua Touch7 can also be set to a static IP address, if desired.
• To assign static IP to the Aqua Touch7, you must power it up while connected to a router to receive initial network parameters. Then go to the Remote Connection page, select the settings tab, then select the gear icon to the right of the IP address. Select “Static” for the type of IP address and enter the IP address you desire to use. Be sure it has the same LAN subnet value as the router and target Aqua Control device. Press “Save & Exit” to establish static IP for the AquaTouch7.
  Note: a static IP assignment for the AquaTouch7 is not necessary, and we recommend leaving it set to DHCP IP to ensure network compatibility.

Important: When using a router, Ashly recommends keeping the Aqua Touch7 set to DHCP IP setting. An IP reservation can be set for the Aqua Touch7 in your router’s IP administration settings if you want it to maintain a certain IP assignment, but this is not necessary

Mechanical

The AquaTouch7 includes a mounting bracket for fastening the tablet to a US or EU electrical wall box. Typical wall box mounting height is 59″ (150cm). Make sure the wall box is mounted level and flush to the wall surface.

1. Install the mounting bracket to the wall box using the included screws, making sure the two small tabs sticking out from the mounting plate are facing away from the wall.
   

2. There are two set screws at either end of the tablet. Using the screwdriver provided, screw these all the way in, then unscrew 1 full turn to allow a gap for the mounting bracket tabs to fit into. These screws secure the tablet to the mounting plate tabs using the slots next to each set screw.

3. Connect the Ethernet cable that has been run through the wall box to the tablet LAN/PoE Jack. Make sure that the tablet powers up before attaching it to the wall.

4. Using the two small slots on the back of the tablet, fit the tablet onto the mounting plate, then tighten both set screws until the tablet is secured to the mounting plate.

Aqua Control Connection

After wiring to the network and booting the AquaTouch7, the above Remote Connection screen appears.

Connect the tablet to the target Aqua Control device by entering the target device’s physical IP address (see sec. 4), then press the “CONNECT” button.

To return to this screen from any Aqua Control screen, press and hold your finger in the very upper left corner of the screen for at least five seconds or until the Remote Connection screen appears.

Using tablet as Operator : If you are connecting to the target Aqua Control device for the first time and have been given an Operator role username, the tablet will prompt for the target Aqua Control device login credentials that were assigned to you by the Aqua Control admin. The admin will have created your account username, role, and password, and if that role is set as an Operator, granted specific permissions for that role.

If the target Aqua Control device and Aqua Touch 7 have previously been connected using an Operator login, the tablet remains connected using that role.

In the event of a power outage, the AquaTouch7 will automatically log back into Aqua Control if the “Remember me” box was checked at the last login. Note: it takes up to a minute for the AquaTouch7 to commit the Login session security token to flash memory, so if the power is removed less than a minute after Login then you may need to Login again the next time power is applied.

Using tablet as Admin: While it is possible to log in to the target Aqua Control device and use it as an Admin, the tablet’s limited screen size makes it challenging due to its small feature size.

Note: Usernames and passwords are case sensitive.

Aqua Control Device IP Address

• To find the IP address of the target Aqua Control device, log in to its [Settings -> Network Settings] screen as shown below.
  Enter this IP address in the AquaTouch 7 Remote Connection screen.
  

• The DHCP server (router), may arbitrarily re-assign a new IP address to the target Aqua Control device if the IP lease expires or the device gets re-booted.
  To avoid losing the network connection between the AquaTouch 7 and the targeted Aqua Control device, the network admin should set an IP reservation for the Aqua Control target device in the network router administration settings.

• Another option is to set the target Aqua Control device to a static IP address on the same subnet that is outside your router’s IP lease range. The subnet is the first three sets of numbers in an IP address. For example, the IP address “192.168.111.237” subnet is “192.168.111”.
  

AquaTouch7 Settings

In the Remote Connection home screen, press the “Settings” button to access the tablet features as shown above:

IP Address: This line displays the tablet’s IP address, and allows setting it to DHCP or Static.

Screen Timeout: This sets the time it takes for the screen to go dark when there is no user activity. Touch the screen to turn it back on.

Screen Login : This offers an optional four digit passcode requirement to unlock the screen after a screen timeout occurs.

Settings Login : This offers an optional four digit passcode requirement to return to the Remote Connection and Settings page from the established Aqua Control connection.

Screen Adjust : This adjusts the overall screen brightness. It also enables/disables the ability of the tablet screen to auto-rotate based on its position, however the tablet is best used in the horizontal orientation.

Specifications

FCC Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference
• This device must accept any interference received, including interference that may cause undesired operation

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in both a commercial and residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Unpacking

As a part of our system of quality control, every Ashly product is carefully inspected before leaving the factory to ensure flawless appearance.

After unpacking, please inspect for any physical damage. Save the shipping carton and all packing materials, as they were carefully designed to reduce to a minimum the possibility of transportation damage should the unit again require packing and shipping. In the event that damage has occurred, immediately notify your dealer so that a written claim to cover the damages can be initiated.

The right to any claim against a public carrier can be forfeited if the carrier is not notified promptly and if the shipping carton and packing materials are not available for inspection by the carrier. Save all packing materials until the claim has been settled.

About Ashly

Ashly Audio was founded in 1974 by a group of recording engineers, concert sound professionals, and electronics designers. The first products were elaborate custom consoles for friends and associates, but business quickly spread to new clients and the business grew.

The philosophy we established from the very beginning holds true today: to offer only the highest quality audio tools at an affordable cost to the professional user − ensuring reliability and long life. Years later, Ashly remains committed to these principles.

Ashly’s exclusive Five-ear, Worry-Free Warranty remains one of the most generous policies available on any commercial- grade product. The warranty covers every product with the Ashly brand name, and is offered at no extra cost to you.

Please read this entire manual to fully understand the features and capabilities of this product.

LIMITED WARRANTY (USA ONLY)

(Other countries please contact your respective distributor or dealer.)

For units purchased in the USA, warranty service for this unit shall be provided by ASHLY AUDIO in accordance with the following warranty statement.

ASHLY AUDIO, an exertis| JAM business, warrants to the owner of this product that it will be free from defects in workmanship and materials for a period of FIVE years from the original-date-of-purchase.

ASHLY AUDIO will without charge, repair or replace at its discretion, any defective product or component parts upon prepaid delivery of the product to the ASHLY AUDIO factory service department, accompanied with a proof of original date-of-purchase in the form of a valid sales receipt.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

EXCLUSIONS: This warranty does not apply in the event of misuse, neglect, or as a result of unauthorized alterations or repairs made to the product. This warranty is void if the serial number is altered, defaced, or removed. ASHLY AUDIO reserves the right to make changes in design, or make additions to, or improvements upon, this product without any obligation to install the same on products previously manufactured.

Any implied warranties, which may arise under the operation of state law, shall be effective only for FIVE years from the original-date-of-purchase of the product. ASHLY AUDIO shall be obligated to only correct defects in the product itself. ASHLY AUDIO is not liable for any damage or injury, which may result from, or be incidental to, or a consequence of, such defects. Some states do not allow limitations on how long an implied warranty lasts, or the exclusion, or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

OBTAINING WARRANTY SERVICE:
For warranty service in the United States, please follow this procedure:

1. Contact the Ashly Service Department at 800- 705-2102 or https://ashly.com/technical-support/ to receive an RMA number. You must receive a RMA from the Service Department before sending your unit to Ashly.

2. Return the product to ASHLY AUDIO freight prepaid, with a written statement describing the defect and application that the product is used in.
   ASHLY AUDIO will examine the product and perform any necessary service, including replacement of defective parts, at no further cost to you.

3. Ship your product to:
   ASHLY AUDIO

CUSTOMER SUPPORT

ASHLY AUDIO 847 Holt Road Webster, NY 14580-9103, USA
Phone: 585-872-0010 Fax: 585-872-0739
Toll Free 800-828-6308 www.ashly.com
©2024 Ashly Audio. All rights reserved worldwide.
All features, specifications, and graphical representations are subject to change or improvement without notice.

References

• ASHLY AUDIO
• Technical Support - ashly

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