ASHLY AquaControl Software User Guide
- June 10, 2024
- ASHLY
Table of Contents
Aqua Control Software
User Guide
How to update firmware on your Ashly Aqua Control™ product…
Aqua Control Software
Aqua Control™ includes embedded programs that run within the device, also known as firmware. On occasion, Ashly will release new firmware updates to improve operation, fix issues, or add features. It is important to review the firmware revision history to determine if an update will add value to your installation.
Associated risk when updating.
If power to the product is interrupted during the firmware update process, there is a risk of disabling the device. Power loss during firmware update can cause files or portions of the firmware program to become corrupt, resulting in loss of function or the ability to access Aqua Control™. If this happens, the product may need to be returned to Ashly to restore the factory program. To prevent this do not remove power during firmware update. In places where power is unstable it is highly recommended that you plug the product into an uninterruptable power supply when updating the firmware.
AquaControl™ firmware update process.
Step 1:
Log into Aqua Control™ software using an Admin role level account.
Step 2: (optional but highly recommended)
Click or press Export Settings on the Settings -> General Settings page to
backup all settings, presets, events and accounts to a file on the computer or
mobile device you are using to access Aqua Control™.
Step 3:
Make sure the Date setting at the bottom of the page is set to today’s date.
The firmware update process may be cancelled if the product’s date setting is
older than the new firmware file’s encryption date.
Step 4:
Click or press the Update button on the Settings -> General Settings page, to
install a new firmware update file on the product.
Step 5:
Click or press +Firmware File to locate the new firmware file to be installed.
The file must be downloaded from the Ashly Audio website to your computer or
mobile device that you are using to access Aqua Control™. After you select the
file, click or press Install Update to begin the process. The firmware file
will be transferred to the product. Then it will be checked to make sure the
file was fully received and is valid. If the file is corrupt or invalid you
will receive an error message stating so, and the firmware update process
will be cancelled. If the file is valid then the update process will
automatically proceed. It is important that power is not interrupted to the
product at this point, (see the Associated risk when updating section above).