RugGear RG880 Rugged LTE Smart phone User Guide

August 19, 2024
RugGear

RugGear RG880 Rugged LTE Smart phone

Specifications :

  • Model: PSM03G
  • Sensors: Proximity sensor, light sensor
  • Front Camera: Yes
  • Noise Cancelling: Yes
  • 13-Pin Interface: Compatible with MOTO RSM (PMMN4022A)
  • Back Camera: Yes
  • Battery: Included

Product Usage Instructions:

Device Overview/Functions:
The device includes various features such as proximity sensor, light sensor, front and back cameras, noise-cancelling microphone, SOS key for emergency calls, fingerprint sensor, and more.

Introduction:
Read the manual and safety instructions before using the device to ensure safe operation. Non-observance of instructions can have serious consequences.

Preparation:

  1. Find the latch-open position of the battery cover.
  2. Insert a thumbnail into the latch-open position and slide downward to open the nearby battery cover latches.
  3. Open the other latches step by step along the circumference of the battery cover and remove it.
  4. Take out the SIM & Micro SD card slot.
  5. Insert the Nano-SIM card and/or the Micro SD card.
  6. Press the battery into the compartment and fasten the latch by forcing it upward.
  7. Put the battery cover back on and press around it until the latch is fastened.

Frequently Asked Questions (FAQ):

  1. Q: Can I use any Nano-SIM card with this device?
    A: Yes, you can use a Nano-SIM card with the device. Follow the instructions in the manual for proper installation.

  2. Q: How do I activate the SOS key for emergency calls?
    A: A long press of the SOS key will send an emergency call to a pre-saved contact from the Custom Key app. Refer to section 9.1 in the manual for more details.

Q: Is it safe to replace the battery on my own?
A: It is not recommended to replace the battery on your own as there is a risk of explosion if an incorrect type of battery is used. Please refer to the manual for proper disposal instructions for used batteries.

Overview

  1. DEVICE OVERVIEW/FUNCTIONS (SEE ILLUSTRATION ON PAGE 3)
  2. SENSORS : Proximity sensor, light sensor.
  3. RECEIVER
  4. FRONT CAMERA
  5. HAND STRAP HOLE
  6. TALK GROUP ROCKER SWITCH: Move forward (+) or backward (-), to switch intercom groups.
  7. SOS KEY: A long press of the SOS key sends an emergency call to a pre-saved emergency number (only in connection with a Lone Worker Protection app). See 9.2 for more details.
  8. POWER KEY: A long press switches the device on/off. A short press switches stand-by mode on/off.
  9. PTT/ CUSTOMIZE KEY: Optional function – function can be assigned using “Custom Key” app (system integrated). See 9.1 for more details.
  10. LOUDNESS CONTROL: Volume up/Volume down.
  11. SPEAKER: Speaker for hands-free function.
  12. MICROPHONE
  13. USB INTERFACE: Connection for the USB-C cable or for connection to other devices. 13_FUNCTION KEYS (M1/M2): Optional function, e.g. camera – function can be assigned from “Custom Key” app (system integrated). See 9.1 for more details.
  14. FINGERPRINT SENSOR
  15. 13-PIN INTERFACE: Can connect 13-pin headset/RSM and is compatible with MOTO RSM (PMMN4022A).
  16. NOISE CANCELLING: Noise-cancelling microphone.
  17. LED FLASH
  18. BACK CAMERA
  19. BATTERY
  20. CHARGING CONTACTS: For connecting to the desktop charger (optional accessory).

INTRODUCTION

This document contains information and safety regulations that must be observed for the safe operation of device RG880 under the described onditions. Non-observance of information and instructions can have serious consequences and may violate regulations. Please read the manual and these safety instructions before using the device. In the case of any doubt, the English version takes precedent.

 RESERVED

The content of this document is presented as it currently exists. Power Idea Technology (Shenzhen) Co., Ltd. does not provide any explicit or tacit guarantee for the accuracy or completeness of the content of this document, including, but not restricted to, the tacit guarantee of market suitability or fitness for a specific purpose unless applicable laws or court decisions make liability mandatory.
Power Idea Technology (Shenzhen) Co., Ltd. reserves the right to make changes to this document or to withdraw it any time without prior notice. Changes, errors and misprints may not be used as a basis for any claim for damages. All rights reserved.
Power Idea Technology (Shenzhen) Co., Ltd. cannot be held responsible for any data or other loss and direct or indirect damages caused by any improper use of this device.

EU DECLARATION OF CONFORMITY

The EU declaration of conformity can be found at the end of this manual.

SAFETY ADVISES

  • Do not touch the screen of the device with sharp objects. Dust particles and fingernails can scratch the screen. Keep the screen clean. Gently remove dust from the screen with a soft cloth and do not scratch the screen.
  • Do not leave the device in environments with excessive temperatures, as this could lead to the battery overheating, resulting in fire or explosion.
  • Do not charge the device near any flammable or explosive substances.
  • Only charge the device in dry indoor conditions.
  • Do not charge the device in dusty or humid environments.
  • Do not use the device in any areas where use is prohibited by regulations or legislation.
  • Do not expose the device or charger to strong magnetic fields, such as those emitted from induction ovens or microwaves.
  • Do not attempt to open or repair the device.
  • Incorrect repair or opening can lead to the destruction of the device, fire or explosion.
  • Only authorized personnel are permitted to repair the device.
  • Only use accessories approved by Power Idea Technology (Shenzhen) Co., Ltd.
  • Power off the device in hospitals or other places where the use of mobile phones is prohibited.
  • This device may adversely affect medical equipment, such as pacemakers.
  • Always keep a distance of at least 15 cm between the device and such equipment.
  • Make sure the volume level is not set at an excessive level when connecting earphones and headphones to protect your hearing.
  • Observe all corresponding laws that are in force in the respective countries regarding the use of devices while operating a vehicle.
  • Power off the device and disconnect the charging cable before cleaning the device.
  • Do not use any chemical cleaning agents to clean the device or the charger.
  • Use a damp and anti-static soft cloth for cleaning.
  • The adapter must be installed near the equipment and be easily accessible.
  • The product shall only be connected to a USB interface of version USB2.0 and USB3.0.
  • Do not discard old and abandoned lithium batteries into household waste, take them to a designated waste disposal point.
  • The user is solely liable for any and all damages and liabilities caused by malware downloaded when using the network or other data-exchange functions of the device. Power Idea Technology (Shenzhen) Co., Ltd. cannot be held responsible for any such claims. WARNING
    Power Idea Technology (Shenzhen) Co., Ltd. will not assume any liability for damage caused by disregarding any of this advice or by any inappropriate use of the device.

 MAINTENANCE / REPAIR

The device itself has no user-serviceable parts. It is recommended to perform inspections according to the safety regulations and advises. If there is a problem with the device, please contact your vendor or consult the service center. If your device is in need of repair, you can either contact the service center or your vendor.

BATTERY

There is a risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

 PREPARATION

Install and remove the battery/Install the Nano-SIM card and Micro SD card

  1. First, find the latch-open position of the battery cover, insert a thumbnail into the latch-open position, slide downward, and open the nearby battery cover latches.

  2.  Open the other latches step by step along the circumference of the battery cover and remove the battery cover.

  3. Take out the SIM & Micro SD card slot.

  4.  Insert the Nano-SIM card and/or the Micro SD card.

  5.  Press the battery into the battery compartment, force upward to fasten the battery latch.

  6.  Put the battery cover back on, press around the battery cover until the latch is fastened.

Note:
Make sure all gaskets are closed to ensure water and dust tightness.

Activate Esim (optional function, the standard version does not support Esim)

You can activate the eSIM in several ways:

  1. Via the Android Setup Wizard during initial device setup:
    Scan the eSIM QR code that you have received from your service provider or manually enter the eID that you have received from your service provider.

  2. Via the settings menu of the smartphone:
    Settings > Network & Internet > Mobile network (add Network) > Download SIM > scan (or manually enter) eSIM QR code that you have received from your service provider.

Insatll and disassemble the Waist clip
As is shown

13-pin interface
Loosen the screw on the 13-pin interface cover using the screwdriver. Remove the cover as shown.

Connect the plug of the 13-pin accessory to the interface as shown. Hand- tighten the screws using the Screwdriver ;
Check that the plug is seated correctly and securely.

CHARGING
RG880 supports 9V/2A or 5V 3A charging, Only use RugGear wide licensed chargers and cables because unlicensed products may cause battery explosion or damage your device. The device must only be charged in an ambient temperature range of +0°C to +45°C. The normal operating temperature of this mobile phone is -10°C to 50°C.
The RG880 provides charging contacts on the rear side to charge the device via the Desktop Charger (optional accessory). The Desktop Charger also provides a second charging slot for spare batteries (optional accessory).

Instructions for LED Indicators

Phone status Meaning of indicator light

In intercom mode

| When receiving intercom voice communication, the green light will be on.
When PTT key is pressed to initiate intercom, the red light will go on.
In charging mode| When battery level is 0~99%, the red light is always on.
When the battery level is 100%, the green light is always on.
Non-intercom & charg- ing mode| When there is a new message, the blue light flashes.
When the battery level is below 15%, the red light flashes.

FUNCTION INTRODUCTION

PTT/ customize keys
Your phone supports custom buttons, so you can use them to use quick applications. PTT in the list means: Long press the custom key to enable software talkback.

Multifunctional Alarm (LWP)
The multifunctional alarm is the feature that detects the status of the mobile phone status during motion and rest and automatically notifies the emergency contact via phone call/SMS.

  1.  Default password: 1122.
  2.  After opening the application for the first time, a default phone number is requireed to be set for the alarm.
  3. If the mobile phone uses two SIM cards, a default phone number is required to be set for calling/SMS.
  4. Any aborted operation will cause the application process to be interrupted and it needs to [close/open] the application again in order to reset the alarm process.
  5. The alarm will not be triggered when the mobile phone is connected to a USB charger.

Auto dual SIM data switch
From the settings menu of the smartphone, > Settings > Network & Internet > SIMs, activate/deactivate the “Auto dual SIM data switch” function.

RECYCLING

The crossed-out wheelie-bin symbol on the product, battery, literature, or packaging is a reminder that all electrical and electronic products, batteries, and accumulators must be taken to separate collection points at the end of their working life. This requirement applies in the European Union. Do not dispose of these products as unsorted municipal waste. Always return used electronic products, batteries, and packaging materials to dedicated collection points. This helps prevent uncontrolled waste disposal and promotes the recycling of materials. More detailed information is available from the product retailer, local waste authorities, national producer responsibility organizations, or your local Power Idea Technology (Shenzhen) Co., Ltd. representative.

INFORMATION CONCERNING CE SAR CERTIFICATION **(SPECIFIC ABSORPTION

RATE)**

The SAR limit of Europe is 2.0W/kg for the head and Body. The device has been tested against this SAR limit. The highest SAR value reported under this standard during product certification for use at the ear is 0.419 W/kg and when correctly worn on the body is 0.877/kg. This device was tested for typical body worn operations with the back of the handset kept 5mm from the body. The device complies with RF specifications when used at 5mm from the body. Belt clips, holsters and similar accessories used should not contain metallic components in the assembly. The use of accessories that do not satisfy these requirements may not comply with RF exposure requirements, and should be avoided.

TRADEMARKS

All other trademarks and copyrights are the properties of their respective owners.

 MAINTENANCE

lf there is a problem or your smartphone is in need of repair, you can contact the service center or your vendor. You can find the warranty conditions at https://www.ruggear.com/support.html

Industry Canada statement

  1. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
  2.  This device may not cause interference, and
  3. This device must accept any interference, including interference that may cause undesired operation of the device.
  4. This Class B digital apparatus complies with Canadian ICES-003.
  5. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter, except tested built-in radios.
  6. The County Code Selection feature is disabled for products marketed in the US/ Canada.
    FOR PORTABLE DEVICE (<20cm from body / SAR needed)

Radiation Exposure Statement

The product comply with the Canada portable RF exposure limit set forth for an uncontrolled environment and are safe for intended operation as described in this manual. The further RF exposure reduction can be achieved if the product can be kept as far as possible from the user body or set the device to lower output power if such function is available.
Additional statement for phones:
This device has been tested for compliance with IC SAR values at a typical operating near the body. To ensure that RF exposure levels below the levels tested, use accessories with this equipment to maintain a minimum separation distance of 10mm between the body of the user and the device. These accessories should not contain metallic components. It is possible that the accessories used close to the body that do not meet these requirements
FOR WLAN 5GHZ DEVICE:
Caution :

  1. the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
  2.  the maximum antenna gain permitted for devices in the bands 5250-5350 MHz shall comply with the e.i.r.p. limit; and
  3. the maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate.
  4.  the worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in Section 6.2.2(3) shall be clearly indicated. <for 5G B2 with DFS devices only>
  5.  Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.

Federal Communication Commission Interference Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:

  • Any Changes or modifications not expressly approved by the party responsible for compliance could void the user‘s authority to operate the equipment.
  • The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
  • The country code selection is for non-US model only and is not available to all US model. Per FCC regulation, all WiFi product marketed in US must fixed to US operation channels only .
  • Operations in the 5.15-5.25GHz band are restricted to indoor usage only.

RF Exposure Information (SAR)
This device meets the government’s requirements for exposure to radio waves.
This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
The exposure standard for wireless device employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. *Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value. This is because the device is designed to operate at multiple power levels so as to use only the poser required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
The highest SAR value for the model device as reported to the FCC when tested for use at the ear is 0.72 W/kg and when worn on the body, as described in this user guide, is 1.12 W/kg (Body-worn measurements differ among device models, depending upon available accessories and FCC requirements.)
While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement.
The FCC has granted an Equipment Authorization for this model device with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model device is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: ZLE-RG880
For body worn operation, this device has been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and be positioned a minimum of 10mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. If you do not use a body- worn accessory and are not holding the device at the ear, position the handset a minimum of 10mm from your body when the device is switched on.

MAXIMUM OUTPUT POWER

GSM900 32.36 dbm
GSM1800 WCDMA I WCDMA VIII 30.99 dbm

24.24 dbm

24.47 dBm

LTE B1| 23.73 dBm
LTE B3| 23.88 dBm
LTE B7| 24.18 dBm
CA_7C| 23.89 dBm
LTE B8| 23.72 dBm
LTE B20| 23.43 dBm
LTE B28| 23.86 dBm
LTE B34| 24.43 dBm
LTE B38| 23.72 dBm
LTE B40| 23.21 dBm
BT| 6.24 dbm
BLE| 6.72 dbm
2.4G| 15.40 dbm
5G| 11.75 dbm
5.8G| 10.52 dbm

Battery and charger safety
Once charging of your device is complete, unplug the charger from the device and electrical outlet. Please note that continuous charging should not exceed 12 hours. If left unused, a fully charged battery will lose its charge over time.
Always keep the battery between 15°C and 25°C (59°F and 77°F) for optimal performance. Extreme temperatures reduce the capacity 6 and lifetime of the battery. A device with a hot or cold battery may not work temporarily.
Obey local regulations. Recycle when possible. Do not dispose as household waste. Do not expose the battery to extremely low air pressure or leave it to extremely high temperature, for example dispose it in a fire, as that may cause the battery to explode or leak flammable liquid or gas.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way. If a battery leaks, do not let liquid touch skin or eyes. If this happens, immediately flush the affected areas with water, or seek medical help. Do not modify, attempt to insert foreign objects into the battery, or immerse or expose it to water or other liquids. Batteries may explode if damaged.
Use the battery and charger for their intended purposes only.
Improper use, or use of unapproved or incompatible batteries or chargers may present a risk of fire, explosion, or other hazard, and may invalidate any approval or warranty. If you believe the battery or charger is damaged, take it to a service center or your phone dealer before continuing to use it. Never use a damaged battery or charger. Only use the charger indoors. Do not charge your device during a lightning storm. To unplug a charger or an accessory, hold and pull the plug, not the cord. Additionally, the following applies if your device has a removable battery:

  • Always switch the device off and unplug the charger before removing the battery.

Accidental short-circuit
EU –Declaration of Conformity
according to directives 2014/53/EU and 2011/65/EU(2015/863/EU)
The company Power Idea Technology (Shenzhen) Co., Ltd. declares under its sole responsibility that the product to which this declara?on relates is in accordance with the provisions of the following data, direc?ves and standards:

Name & address of the manufacturer| Power Idea Technology (Shenzhen) Co., Ltd.

4th Floor, A Secaon, Languang Science & technology Building, No.7 Xinxi RD, Hi-Tech Industrial Park North, Nanshan District, ShenZhen, P.R.C China

---|---
Description of the device:| Product Name: Smart Phone Marking Name: RG880 Model Name: PSM03G
Trademark:| Rug near
Conformity statement 2014/53/EU issued by| PHOENIX TESTLAB GmbH
D-32825 Blomberg Germany
Conformity statement 2015/863/EU amending 2011/65/EU issued by| Huarui 7Layers High Technology (Suzhou) Co., Ltd Tower N, Innovaon Center, 88 Zhuyi Road,

High-tech District, Suzhou City, Anhui Province

Applied harmonized standards

  • EN 301 489-1 V2.2.3; EN 301 489-3 V2.3.2; Draft EN 301 489-17 V3.2.6; EN 301 489-19 V2.2.1;
  • EN 301 489-52 V1.2.1; EN 55032:2015+A1:2020; EN 55035:2017+A11:2020; EN 301 511 V12.5.1;
  • EN 301 908-2 V13.1.1 ; EN 301 908-13 V13.2.1; EN 301 908-1 V15.2.1; EN 303 413 V1.2.1;
  • EN 300 330 V2.1.1; EN 300 328 V2.2.2; EN 301 893 V2.1.1; EN 300 440 V2.2.1;
  • EN IEC 62368-1:2020+A11:2020; EN 50332-1:2013; EN 50332-2:2013; ETSI TS 103 625 V1.2.1;
  • ETSI TS 103 246-5 V1.3.1; ETSI TS 103 246-3 V1.3.1; EN 303 413 V1.2.1; EN 50360:2017;
  • EN 62209-1:2016; EN 50566:2017; EN 62209-2:2010+A1:2019; EN 62479:2010;
  • EN 50663:2017; ISO/IEC 18305.

Signed for and on behalf of:
Shenzhen, 25/03/2024
Place and date of issue

Alex Ma, R&D Director
Note: The device is restricted to indoor use only when operating in the 5150 to 5350 MHz frequency range in the following countries.

AT BE BG HR CY CZ DK
EE Fl FR DE EL HU IE
IT LV LT LU MT NL PL
PT RO SK SI ES SE UK(NI)
BE BG CZ DK DE EE IE
--- --- --- --- --- --- ---
EL ES FR HR IT CY LV
LT LU HU MT NL AT PL
PT RO SI SK Fl SE UK

Power Idea Technology (Shenzhen) Co., Ltd.
4th Floor, A Section, Language Science & technology Building, No.7 Xinxiang RD, Hi-Tech Industrial Park North, Nanshan District, ShenZhen, P.R.C
www.RugGear.com

References

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