LG 43UH5N-E Digital Signage Display Monitor Owner’s Manual

: August 12, 2024
: LG

Table of Contents

43UH5N-E Digital Signage Display Monitor
Product Specifications
Product Usage Instructions
BASIC
GETTING READY
CHECKING BEFORE INSTALLATION
- FAQ
Q: Can I use this product for household purposes?
Q: How do I access the main menu on the monitor?

43UH5N-E Digital Signage Display Monitor

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Product Specifications

Model Numbers: 43UH5N-E, 43UH7N-E, 49UH5N-E, 49UH7N-E,
55UH5N-E, 55UH7N-E, 65UH5N-E, 65UH7N-E
Usage: Digital Signage (Monitor Signage)
Country-specific accessories

Product Usage Instructions

BASIC

Checking the Accessories: Make sure you have
the necessary accessories for your model. Visit the provided link
to download software and manuals.

Learning the Buttons: Familiarize yourself with
the button functions for power on/off, quick menu access, volume
control, and menu selection based on the model.

GETTING READY

Connecting the IR Sensors: Connect the IR
sensor cable to receive signals from the remote control. Adjust the
sensor orientation for horizontal or vertical use.

Kensington Lock Device: Some models come with a
Kensington lock device connector for added security. Refer to the
user manual for installation instructions.

CHECKING BEFORE INSTALLATION

Installation Orientation: Properly orient the
monitor when installing vertically or on the ceiling/floor. Follow
the guide to avoid product damage.

Installation Location: Ensure proper indoor
installation, especially when mounting on a wall. Follow guidelines
to prevent product damage.

FAQ

Q: Can I use this product for household purposes?

A: No, this product is not intended for household use as per the
warning provided in the manual.

A: Use the quick menu button to access the main menu and
navigate through different settings.

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OWNER’S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)

Please read the user manual before using this product to ensure safe and convenient use.

43UH5N-E 43UH7N-E

49UH5N-E 49UH7N-E

55UH5N-E 55UH7N-E

65UH5N-E 65UH7N-E

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TABLE OF CONTENTS
BASIC ………………………………………3
– Checking the Accessories ……………………………………..3 – Learning the Buttons………………………………………………4
GETTING READY ………………………5
– Connecting the IR Sensors ……………………………………5 – Kensington Lock Device …………………………………………6
CHECKING BEFORE INSTALLATION …………………………7
– Installation Orientation ………………………………………….7 – Installation Location………………………………………………..8 – Wall Mount Holder ………………………………………………….9
PRECAUTIONS FOR USE………… 10
– Dust……………………………………………………………………………10 – Afterimage ………………………………………………………………10
PRODUCT SPECIFICATIONS…… 12
LICENCE……………………………….. 19

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3
WARNING – This product is not intended for household use.
BASIC
NOTE
· The accessories provided with your product may vary depending on the model or region. · Product specifications or contents in this manual may be changed without prior notice due to upgrade of product
functions. · SuperSign Software & Manual
– Visit https://partner.lge.com to download the latest SuperSign software and manual.
Checking the Accessories

CABLE MANAGEMENT

X 2

43/49/55/65UH7N-E

Depending on country

4
Learning the Buttons
The illustrations may differ depending on the model.

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Power On (Press) Quick Menu (Press 1) Menu Selection (Press 2) Power Off 3 (Press and Hold)

Volume Control Menu Control 2

Menu Control 2

1 When the monitor is turned on, press the button one time. 2 You can use the function when you control menu. 3 All running apps will close.

Quick Menu
Turns the power off. Changes the input source.

Accesses the main menu. Close the quick menu.

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5
GETTING READY
Connecting the IR Sensors
Connecting the cable to the product allows it to receive signals from the remote control. Rotate the IR sensor according to horizontal or vertical use. – The illustrations may differ depending on the model. – Remove the protective cable film before use.

Front

Back

Horizontal Use (Default Mount)

You can hide the IR sensor.

Front
Back Vertical Use

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6
Kensington Lock Device
(This feature applies only to some models.) The Kensington lock device connector is located on the back of the monitor. For more information on installation and use, refer to the user manual provided with the locking device. Connect the Kensington security system cable between the monitor and a table.
NOTE
· The Kensington lock device is an optional specification. · This is a general illustration of installation and may look different from the product held by the customer.

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CHECKING BEFORE INSTALLATION
We are not responsible for product damage caused by failure to follow the guide.
Installation Orientation
Using Vertically
When installing vertically, rotate the monitor 90 degrees anti-clockwise while facing the front of the screen.
Tilt Angle
30°
Ceiling, Floor Orientation

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8

Installation Location
We are not responsible for product damage caused by failure to follow the guide.

Indoor
Installing on a Wall
13 mm (Slim Wall Mount, optional) 26 mm (Normal Wall Mount, optional)

A : 13 mm or more · The warranty will not cover any damage
caused by using the product in direct sunlight on the front panel. · Leave sufficient space around the product so that the ventilation vents of the product are not blocked.

A

Installing on a Recessed Wall

A : 13 mm or more B : 50 mm or more C : 70 mm or more · The warranty will not cover any damage
caused by using the product in direct sunlight on the front panel.
A

Outdoor
Outdoor Enclosed

9
Wall Mount Holder
To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor. Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall. The VESA dimensions of the wall mount by model are as follows.

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C E
A
D B

A
43UH5N-E 43UH7N-E 49UH5N-E 49UH7N-E 55UH5N-E 55UH7N-E 65UH5N-E 65UH7N-E

B

C D

(mm)

LSW240* 200 x 200

OLW480* 300 x 300

E E Length (Maximum)
(mm)

M6

14

M6

14

C
A
D B

A

B

43UH5N-E 43UH7N-E
49UH5N-E 49UH7N-E 55UH5N-E 55UH7N-E 65UH5N-E 65UH7N-E

WB21LM WB21LM

C
(mm) 200
300

D D Length (Maximum)
(mm)

M6

14

M6

14

CAUTION
· Disconnect the power cord first, and then move or install the monitor. Otherwise, it may result in electric shock. · If the monitor is installed on a ceiling or inclined wall, it may fall and result in injury. · Damage to the monitor by tightening the screws too tightly may void your warranty. · Use screws and wall mount plates conforming to VESA standards. Breakage or personal injury due to use or misuse
of inappropriate components is not covered by the warranty of this product.
NOTE
· Using screws longer than the indicated depth may damage the inside of the product. Be sure to use the proper length. · For more information on installation, please refer to the user manual for the wall mount.

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PRECAUTIONS FOR USE
Dust
The warranty will not cover any damage caused by using the product in an excessively dusty environment.
Afterimage
· After-image appears when the product is turned off. – Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screensaver function. – Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause an afterimage. This is normal due to the display characteristics of this product.
· When the LCD screen is in a still pattern for extended periods of use, a slight voltage difference may occur between the electrodes that operate the liquid crystal (LC). The voltage difference between the electrodes increases over time and tends to keep the liquid crystal aligned in one direction. At this time, the previous image remains, which is called an afterimage.
· Afterimages do not occur when continuously changing images are used but take place when a certain screen is fixed for a long time. The following are operational recommendations for reducing the occurrence of afterimages when using a fixed screen. The maximum recommended time for switching the screen is 12 hours. Shorter cycles are better for preventing afterimages.

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11

· Recommended Usage Condition 1 Change the background colour and text colour at equal intervals. – Afterimages occur less when the colours to be changed are complementary to one another.

A

ITO or MoTi Pixel Layer
2 Switch the screen at equal time intervals. – Take caution, and ensure that text or images from before the screen change are not left in the same location after
the screen change.

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PRODUCT SPECIFICATIONS
Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product. 43/49/55/65UH5N-E Input/Output Ports

Resolution
Embedded battery Environmental Conditions

Recommended Resolution Max Resolution
Applied Operating Temperature Operating Humidity Storage Temperature Storage Humidity

3840 x 2160 @ 60 Hz (HDMI1,2,3 / DisplayPort) – This may not be supported on some OS or graphics card types.
0 °C to 40 °C 10 % to 80 % (Condition for preventing condensation) -20 °C to 60 °C 5 % to 85 % (Condition for preventing condensation) * Product box packaging storage conditions

NOTE

· Video Daisy Chain can be configured through

, and input resolution can support up to

3840 x 2160 at 30 Hz, and it cannot be above 30 Hz. (UH5N-E model only)

13 43/49/55/65UH7N-E Input/Output Ports

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Resolution
Embedded battery Environmental Conditions

Recommended Resolution Max Resolution
Applied Operating Temperature Operating Humidity Storage Temperature Storage Humidity

3840 x 2160 @ 60 Hz (HDMI1,2 / USB Type-C / DisplayPort) – This may not be supported on some OS or graphics card types.
0 °C to 40 °C 10 % to 80 % (Condition for preventing condensation) -20 °C to 60°C 5 % to 85 % (Condition for preventing condensation) * Product box packaging storage conditions

NOTE
· USB-C does not support fast charging. Gender converters for fast charging is also not supported. · Use a certified USB-C cable (1.5 M or less). If you do not do so, the screen may not be displayed or a connection error
may occur. · USB-C port is not supported to DPM (Sleep mode).

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43UH5N-E, 43UH7N-E Power Voltage Size (Width x Height x Depth) / Weight
49UH5N-E, 49UH7N-E Power Voltage Size (Width x Height x Depth) / Weight
55UH5N-E, 55UH7N-E Power Voltage Size (Width x Height x Depth) / Weight
65UH5N-E, 65UH7N-E Power Voltage Size (Width x Height x Depth) / Weight

100-240 V~ 50/60 Hz 1.2 A 963 mm x 556.2 mm x 29.7 mm / 11.1 kg
100-240 V~ 50/60 Hz 1.3 A 1095.6 mm x 630.8 mm x 29.7 mm / 13.6 kg
100-240 V~ 50/60 Hz 1.6 A 1231.4 mm x 707.2 mm x 29.7 mm / 16.1 kg
100-240 V~ 50/60 Hz 2.0 A 1450.3 mm x 830.3 mm x 29.7 mm / 24.2 kg

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HDMI / DisplayPort / USB-C (PC Mode)

Resolution

Horizontal frequency (kHz)

800 x 600

37.879

1024 x 768

48.363

1280 x 720

44.772

1280 x 1024

63.981

1680 x 1050

65.29

1920 x 1080

67.5

3840 x 2160

67.5

3840 x 2160

135

HDMI3 : UH5N-E model only. * USB-C : UH7N-E model only.

HDMI / DisplayPort (DTV Mode)

Vertical frequency (Hz) 60.317 60 59.855 60.02 59.954 60 30 60

Resolution 480/60p

Horizontal frequency (kHz) 31.5

576/50p

31.25

720/50p

37.5

720/60p 1080/50i 1080/60i 1080/50p 1080/60p 1080/60p 2160/30p 2160/50p 2160/60p

45 28.1 33.75 56.25 67.432 67.5 67.5 112.5 135

HDMI3 : UH5N-E model only.

Vertical frequency (Hz) 60 50
50 60 50 60 50 59.94 60 30 50 60

Remark HDMI1/2/3, DisplayPort,
USB-C
Remark
HDMI1/2/3, DisplayPort

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NOTE
· Horizontal frequency: The horizontal interval is the time taken to display one horizontal line. When 1 is divided by the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal frequency. The unit is kHz.
· Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.

17

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Wireless module (LGSBWAC95) Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac)

Frequency range (MHz)
2400 to 2483.5 5150 to 5725 5725 to 5850

Output power (Max.) (dBm)
19 18 13.5

Bluetooth

Frequency range (MHz)

Output power (Max.) (dBm)

2400 to 2483.5

9

· As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
· For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

(Only Nigeria)

Connection and use of this communication equipment is permitted by the Nigerian Communications Commission.

(Only Hong Kong)

Wireless module (LGSBWAC95) Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac)

Frequency range (MHz)
2400 to 2483.5 5150 to 5725 5725 to 5850

Output power (Max.) (dBm)
19 18 13.5

Bluetooth

Frequency range (MHz)

Output power (Max.) (dBm)

2400 to 2483.5

9

· As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
· For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

18

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(Only Vietnam)

Wireless module (LGSBWAC95) Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac)

Frequency range (MHz)
2400 to 2483.5 5150 to 5725 5725 to 5850

Output power (Max.) (dBm)
17.5 17.5 13.5

Bluetooth

Frequency range (MHz)

Output power (Max.) (dBm)

2400 to 2483.5

9

· As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
· For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.

(Only Philippines)

Wireless module (LGSBWAC95) Specifications

Wireless LAN (IEEE 802.11a/b/g/n/ac)

Frequency range (MHz)
2400 to 2483.5 5150 to 5725 5725 to 5850

Output power (Max.) (dBm)
18.5 18 18

Bluetooth

Frequency range (MHz)

Output power (Max.) (dBm)

2400 to 2483.5

9

· As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is configured for the regional frequency table.
· For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm between the device and the body.
· FCC ID: BEJLGSBWAC95 / IC: 2703H-LGSBWAC95

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LICENCE
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.

The model and serial number of the product are located on the back and on one side of the product. Record them below in case you ever need service.
MODEL SERIAL NO.

This product qualifies for ENERGY STAR®. Changing the factory default configuration and settings or enabling certain optional features and functionalities may increase energy consumption beyond the limits required for ENERGY STAR® certification. Refer to ENERGYSTAR.gov for more information on the ENERGY STAR® program.
Temporary noise is normal when powering ON or OFF this device.