Lenovo Think Vision T24d-30 LED Display User Guide
- August 10, 2024
- Lenovo
Table of Contents
- Lenovo Think Vision T24d-30 LED Display
- Product Usage Instructions
- Safety information
- Chapter 1.Getting started
- Product overview
- Registering your option
- Chapter 2.Adjusting and using your monitor
- Understanding power management
- Chapter 3.Reference information
- Monitor specifications
- Troubleshooting
- Service information
- Appendix A. Service and Support
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Lenovo Think Vision T24d-30 LED Display
Specifications
- Machine Types: 63FFMAR1WW
- Product numbers: A24240WT0 63FFMAR1WW
- Unit weight: 5.14Kg
Product Usage Instructions
Chapter 1: Getting Started
This User’s Guide provides detailed operation instructions for the user.
For quick instruction overview, please see the Setup Poster for brief
information. T24d-30 supports Lenovo Accessories and Display Manager-
ThinkColour.
Shipping Contents
- USB A-B
- HDMI
Notice for Use: To set up your monitor, please see the illustrations below. Note: Do not touch the monitor within the screen area. The screen area is glass and can be damaged by rough handling or excessive pressure.
Chapter 2: Adjusting and Using Your Monitor
Adjusting your monitor settings can enhance your viewing experience. Follow
these steps:
- Connect the monitor to your computer using the provided USB A-B and HDMI cables.
- Power on both the monitor and your computer.
- Use the buttons on the monitor to adjust settings such as brightness, contrast, and color temperature according to your preferences.
Ensure proper cable management to prevent tripping hazards and cable damage.
Chapter 3: Reference Information
-
Monitor Specifications:
The monitor specifications provide detailed technical information about the display resolution, refresh rate, and other key features. Refer to this section for in-depth details. -
Troubleshooting:
If you encounter any issues with the monitor’s performance, refer to the troubleshooting section for common problems and solutions. -
Manually Installing the Monitor Driver:
If the monitor driver needs manual installation, follow the step-by-step guide provided in this section to ensure proper functionality. -
Service Information:
For service-related queries or technical support, refer to the information provided in this section for assistance.
FAQ
-
Q: Where can I find online technical support?
A: Online technical support can be accessed by visiting Lenovo’s official website and navigating to the support section. -
Q: How do I register my product option?
A: To register your product option, follow the instructions provided in Appendix A of the user manual.
ThinkVision T24d-30
User Guide
Machine Types: 63FFMAR1WW
Product numbers
A24240WT0 63FFMAR1WW
- First Edition (April 2024) © Copyright Lenovo 2024
- LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
- LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.
Safety information
General Safety guidelines
- For tips to help you use your computer safely, go to: http://www.lenovo.com/safety
Before installing this product, read the Safety Information.
Before installing this product, read the Safety Information.
Chapter 1.Getting started
- This User’s Guide provides detailed operation instructions for the user. For quick instruction overview, please see the Setup Poster for brief information.
- T24d-30 supports Lenovo Accessories and Display Manager-ThinkColour.
Shipping contents
The product package should include the following items:
- Information Flyer
- Flat Panel Monitor
- Power Cord
- DP Cable(Optional)
- HDMI Cable(Optional)
- USB 3.0 Cable
- Base
- Stand
Depending on many factors such as the processing capability of peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and is typically slower than the data rates as defined by the respective USB specifications: – 5 Gbit/s for USB 3.1 Gen 1; 10 Gbit/s for USB 3.1 Gen 2 & 20 Gbit/s for USB 3.2.
Notice for use
To set up your monitor, please see the illustrations below.
Note: Do not touch the monitor within the screen area. The screen area is
glass and can be damaged by rough handling or excessive pressure.
- Take out the Top cushion and accessories.
- Mounting the stand to monitor’s recess.
- Insert the three tabs on the upper part of the stand to the groove on the back of the monitor.
- Press the stand down till it snaps into place.
- Insert the base towards the stand and tighten the thumbscrew.
- Stand up the monitor with both hands carefully.
Note : To install a VESA mount, please see “Wall Mounting (Optional)”on page 2-9.
Product overview
This section will provide information on adjusting monitor positions, setting
user controls, and using the cable lock slot.
Types of adjustments Tilt
Please see the illustration below for an example of the tilt range.
-
Swivel
With the built-in pedestal, you can tilt and swivel the monitor for the most comfortable viewing angle. -
Height Adjustment
For height adjustment, user needs to press down or lift up the monitor. -
Monitor
- Adjust the screen position before rotating the monitor screen. (Make sure that the monitor screen ascent to its highest point, and it inclines backward at 23.5°.)
- then rotate clockwise until the monitor stops at 90°.
-
Monitor controls
The keypad controls on the back cover are accesses to various functions.
For information on how to utilize these keypad controls, please see “Adjusting
your monitor image”on page 2-3.
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your
monitor
Setting up your monitor
This section provides information on how to set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety information on page iv before carrying out
this procedure.
-
Power off your computer and all attached devices, and unplug the computer power cord
-
Connect the cables according to below icon indication.
-
For computer in DisplayPort connecting.
- For other regions Lenovo recommends that customers who require to use the DP Cable on their monitor purchase the “Lenovo DisplayPort to DisplayPort Cable 0A36537”
- www.lenovo.com/support/monitor accessories.
-
For computer in HDMI connecting.
Lenovo recommends that customers who require to use the HDMI input on their monitor purchase the “Lenovo HDMI to HDMI cable OB47070”
www.lenovo.com/support/monitor accessories. -
For computer in Analog Signal Cable connecting.
-
Connect one end of the USB cable to the USB upstream terminal on the back of the monitor,and connect the other end of the USB cable to an appropriate USB port on your computer.
-
Connect one end of the USB cable to the USB downstream terminal of the monitor,and connect the other end of the USB cable to an appropriate USB port on your device.
- Note1: The USB downstream port does not provide power while the monitor switch is off.
- Note2: The USB downstream port provide power while connecting upstream cable in on mode or standby mode.
-
Connet the audio cable of the sound box and the audio jack of the monitor to transmit audio sources from DP and HDMI.
Note : The audio output in Display Port, HDMI modes.
Please be aware that excessive and/or extreme volume might damage your hearing ability. -
Insert the power cord into the monitor, then plug the monitor power cord and the computer cord into grounded electrical outlets.
Note : A certified power supply cord has to be used with this equipment. The relevant national installation and or equipment regulations shall be considered. A certified power supply cord not lighter than ordinary polyvinyl chloride flexible cord according to IEC 60227 (designation H05VV-F 3G 0.75mm2 or H05VVH2-F2 3G 0.75mm2 ) shall be used. Alternative a flexible cord be of synthetic rubber according to IEC 60245 (designation H05RR-F 3G 0.75mm2 ) shall be used. -
Connect the cables with cable clip.
-
Power on the monitor and the computer.
-
When you install the monitor driver, download the driver that corresponds to your monitor model from the Lenovo website https://pcsupport.lenovo.com/solutions/t24d_30. Refer to the “Manually installing the monitor driver”on page 3- 5 section to install the driver.
Registering your option
Thank you for purchasing this Lenovo™ product. Please take a few moments to
register your Product and provide us with information that will help Lenovo to
better serve you in the future. Your feedback is valuable to us in developing
product and services that are important to you, as well as in developing
better ways to communicate with you. Register your option on the following Web
site:
http://www.lenovo.com/register
Lenovo will send you information and updates on your registered product unless
you indicate on the Web site questionnaire that you do not want to receive
further information.
Chapter 2.Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
-
Comfort and accessibility
- Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort. Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform. In addition, use healthy work habits to maximize your performance and comfort while using your computer. For more detailed information on any of these topics, visit the Healthy Computing Web site at:
- http://www.lenovo.com/healthycomputing/.
-
Arranging your work area
- Use a work surface of appropriate height and available working area to allow you to work in comfort.
- Organize you work area to match the way you use materials and equipment. Keep your work area clean and clear for the materials that you typically use and place the items that you use most frequently, such as the computer mouse or telephone, within the easiest reach.
- Equipment layout and setup play a large role in your working posture. The following topics describe how to optimize equipment setup to achieve and maintain good working posture.
-
Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by considering the following items:- Viewing distance: Recommended viewing distance between the eye and the monitor screen is 1.5 x the diagonal of the screen. Solutions in meeting this required distance in cramped office situations include pulling desk away from wall or divider to make room for monitor, using flat panel or compact displays placing the monitor in the desk corner, or placing the keyboard in an adjustable drawer to create a deeper working surface.
- Monitor height: Position the monitor so your head and neck are in a comfortable and neutral (vertical, or upright) position. If your monitor does not have height adjustments, you might have to place books or other sturdy objects under the base of the monitor to achieve the desired height. A general guideline is to position the monitor such that the top of the screen is at or slightly below your eye-height when you are comfortably seated. However, be sure to optimize your monitor height so the line of site between your eyes and the center the monitor suits your preferences for visual distance and comfortable viewing when your eye muscles are in a relaxed state.
- Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen content and to accommodate your preferred head and neck posture.
- General location: Position your monitor to avoid glare or reflections on the screen from overhead lighting or nearby windows.
-
The following are some other tips for comfortable viewing of your monitor:
- Use adequate lighting for the type of work you are performing.
- Use the monitor brightness, contrast, and image adjustment controls, if equipped, to optimize the image on your screen to meet your visual preferences.
- Keep your monitor screen clean so you can focus on the screen’s contents.
- Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to periodically look away from your monitor screen and focus on a far object to allow your eye muscles to relax. If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice.
-
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to help you remain comfortable and productive while you use your computer. -
Good posture starts with equipment setup: The layout of your work area and the setup of your computer equipment have a large effect on your posture while using your computer. Be sure to optimize the position and orientation of your equipment by following the tips outlined in “Arranging your work area”on page
2- 1so you can maintain a comfortable and productive posture. Also, be sure to use the adjustment capabilities of your computer components and office furniture to best suit your preferences now and as your preferences change over time. -
Minor changes in posture can help avoid discomfort: The longer you sit and work in front of your computer, the more important it is to observe your working posture. Avoid as summing any one posture for an extended period of time. Periodically make minor modifications in your posture to help deter any discomforts that might arise. Make use of any adjustments that your office furniture or equipment provide to accommodate changes in posture
-
Short, periodic breaks help ensure healthy computing : Because computing is primarily a static activity, it is particularly important to take short breaks from your work. Periodically, stand up in front of your work area, stretch, walk for a drink of water, or otherwise take a short break from using your computer. A short break from work gives your body a welcome change in posture and helps to ensure you remain comfortable and productive while you do work.
-
Accessibility information
- Lenovo is committed to providing greater access to information and technology to people with disabilities. With assistive technologies, users can access information in the way most appropriate to their disability. Some of these technologies are already provided in your operating system; others can be purchased through vendors or accessed at:
- https://lenovo.ssbbartgroup.com/lenovo/request_vpat.php
-
Adjusting your monitor image
This section describes the user control features used to adjust your monitor image.
Using the direct access controls
- The direct access controls can be used when the On Screen Display (OSD) is not displayed.
- Table 2-1. Direct access controls
Using the On-Screen Display(OSD) controls
To adjust the settings, the user controls can be viewed through the OSD.
To use the controls:
- Press to open the main OSD menu.
- Use to move among the icons. Select an icon and press to access the selected function. If there is a sub-menu, you can move between options using , then press to select that function. Use to make adjustments then press to save.
- Press to move backwards through the sub-menus and exit from the OSD.
- Press and hold for 10 seconds to lock the OSD. This will prevent accidental adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and allow adjustments to the OSD.
- Enables DDC/CI by default. Use OSD Exit Key, Press and hold for 10 seconds to disable/enable DDC/CI function. A message “DDC/CI disable” is shown on the screen.
- The ENERGY STAR option resets all user settings to default values so that the monitor can meet the requirements of Energy Star.
Energy Star is an energy saving program for consumer electronics led by the
U.S. government. It was launched in 1992 by EPA and DOE to reduce energy
consumption and greenhouse gas emissions. Energy Star logo is a symbol of
energy conservation and environmental protection. It improves the concept of
energy efficiency of consumers and manufacturers, and effectively guides the
market.
The regulation of Energy Star improves energy efficiency and reduces air
pollution by using more energy-efficient equipment in homes, offices and
factories. One way to achieve this goal is to use management to reduce energy
consumption when products are not in use. The default settings for monitors
conform to Energy Star certification. Any changes by users for more features
and functionalities may increase power consumption, which will exceed the
limitation of Energy Star’s standard. If the user changes the options related
to energy efficiency when using, such as brightness, color mode, etc., select
All Reset Factory or choose the Energy Star option, the power consumption will
be restored to the energy efficiency with Energy Star standard.
For more information, please refer to (www.energystar.gov/products). All products of Energy Star will be posted online and can be accessed directly by governments, public institutions and consumers.
Table 2-2. OSD functions
OSD Icon on Main Menu| Sub menu| Description| Controls and
Adjustments
---|---|---|---
Monitor Controls| Brightness| Adjusts overall screen brightness.| All input
ports
Contrast| Adjusts difference between light and dark areas.
Volume| Adjust the value.
Dynamic Contrast|
- Off
- On
Over Drive|
- Off
- Normal
- Extreme
Color Mode|
- sRGB
- Neutral
- Warm
- Cool
- Custom
- R: Increases or decreases the saturation of ’red’ in the image.
- G: Increases or decreases the saturation of ’green’ in the image.
- B: Increases or decreases the saturation of ’blue’ in the image.
Quick settings| Right key|
- Brightness
- Contrast
- Color mode
- Automatic
- language
Up key
Down key
__
__
__
__
__
__
Port Settings
| __
Input Signal
|
- Auto
- DisplayPort
- HDMI
- VGA
__
USB Charging
|
- On
- Off
- Note: When the OSD USB Charging selected On, USB downstream ports can support power charging for USB device on power-saving mode without connect USB 3.0 cable from computer to monitor.
DP Select|
- DP 1.2
- DP 1.1
| Only for DP ports
__
Video range
|
- Auto
- Full range 0-255
- Limited range 16-235
- Note: Refers to RGB range of HDMI input.
| For HDMI port
OSD Icon on Main Menu| Sub menu| Description| Controls and
Adjustments
---|---|---|---
Advanced settings| Image Position|
- H. Position
- V. Position
| Only for VGA ports
Image Setup|
- Automatic
- Manual
Button repeat rate|
- Default
- Slow
- Off
| __
__
__
__
__
__
__
__
__
__
__
__
__
__
All input ports
Aspect ratio|
- Full Screen
- Orginal AR
LED indicator|
- On
- Off
- Note : When the LED indicator is on, the LED
- is on; when the LED indicator is off, the LED is always off.
Power button lock|
- On
- Off
__
__
__
__
__
__
__
__
Menu settings
| Information|
- Model name
- Refresh Rate
- Firmware
- Serial number
Language|
- Select OSD Languages.
- Note: The language chosen only affects the language of the OSD. It has no effect on any software running on the computer.
OSD timeout| Adjust bar 5~60
OSD position| Adjust bar 0~100 (H,V)
__
OSD rotation
|
- Normal
- 90
- 270
Transparency| 0 ~100
Factory reset|
-
Reset
-
No
-
*The use of Extreme Mode (response time) may result in reduced display quality when fast moving video graphics are displayed.
-
Users should check Extreme Mode (response time) to verify if it is compatible with any applications they would like to use it with.
-
Low Blue Light: The display uses the low blue light panel. It complies with TÜV Rheinland Low Blue Light Hardware Solution certification under factory reset/default setting (Low Blue Light=Standard,
-
Brightness:75%, Contrast: 75%, CCT: Warm)
Selecting a supported display mode
- The display mode of the monitor uses is controlled by the computer. Therefore, refer to your computer documentation on how to change display modes.
- The image size, position and shape might be changed when the display mode changes. This is normal and the image can be re-adjusted using automatic image setup and the image controls. Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or Flat Panel technology is inherently flicker-free. Note: If your system has previously been used with a CRT monitor and is currently configured to a display mode outside the range of this monitor, you may need to reattach the CRT monitor temporarily until you have re-configured the system; preferably to 1920 x 1200 at 60 Hz, which is a common display mode.
- The display modes shown below have been optimized at the factory.
- Note : According to the VESA standard, there may be a certain error (+/-1Hz) when calculating the refresh rate (field frequency) of different operating systems and graphics cards. In order to improve compatibility, the nominal refresh rate of this product has been rounded off. Please refer to the actual product.
Table 2-3 Factory set display modes
Address ability | Refresh rate |
---|---|
720 x 400 | 70 Hz |
640 x 480 | 60 Hz, 67 Hz,72 Hz, 75 Hz |
800 x 600 | 60 Hz, 72 Hz, 75 Hz |
1024 x 768 | 60 Hz, 70 Hz, 75 Hz |
832 x 624 | 75Hz |
1280 x 800 | 60 Hz |
1280 x 1024 | 60 Hz, 75Hz |
1366 x 768 | 60 Hz |
1440 x 900 | 60 Hz |
1600 x 900 | 60 Hz |
1680 x 1050 | 60 Hz |
1920 x 1080 | 60 Hz, 75 Hz, 100 Hz |
1920 x 1200 | 60 Hz, 75 Hz, 100 Hz |
480p | 60 Hz |
576p | 50 Hz |
720p | 50 Hz, 60 Hz |
1080p | 50 Hz, 60 Hz |
Understanding power management
-
Power management is invoked when the computer recognizes that you have not using your mouse or keyboard for a user-definable period. There are several states as described in the table below.
For optimal performance, switch off your monitor at the end of each working day, or whenever you expect to leave it unused for long periods during the day. -
Table 2-4. Power indicator
State| Power Indicator| Screen| Restoring Operation|
Compliance
---|---|---|---|---
On| White| Normal| |
Standby/ Suspend| Amber| ____ Blank|
- Press a key or move the mouse.
- There may be a slight delay reappears.
- Note: Standby also occurs if there is no image output to the monitor.
| ENERGY STAR
Off| Off| Blank| Press power key to switch on There may be a slight delay
before the image reappears.| ENERGY STAR
Power Management Modes
**VESA Modes| Horizontal Sync| Vertical Sync|
****Video| Power Indicator| Power Consumption*
---|---|---|---|---|---
Normal operation| Active| Active| Active| White| 59.4 W (maximum) 15 W
(typical)
Active-off mode| Inactive| Inactive| Off| Amber| Less than 0.5 W
Switch off| –| –| –| Off| Less than 0.3 W
Energy Star| Power Consumption
---|---
PON| 12.2 W
ETEC| 38.49 kWh
** Maximum power consumption with max luminance.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components and
peripherals you ordered and shall have no obligation to update such
information. Accordingly, the customer should not rely upon this information
in making decisions about electrical tolerances or otherwise. No warranty as
to accuracy or completeness is expressed or implied.
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
- Do not :
- Apply water or liquid directly to your monitor.
- Use solvents or abrasives.
- Use flammable cleaning materials to clean your monitor or any other electrical equipment.
- Touch the screen area of your monitor with sharp or abrasive items. This type of contact may cause permanent damage to your screen.
- Use any cleaner which contains an anti-static solution or similar additives. This may harm the coating of the screen area.
- Do:
- Lightly dampen a soft cloth with water and use this to gently wipe the covers and the screen.
- Remove grease or finger marks with a damp cloth and a little mild detergent.
Detaching the monitor base and stand
- Step 1: Place the monitor on a soft and flat surface.
- Step 2: Press and hold the stand release button.
- Step 3: Lift the stand up and away from the monitor.
Wall Mounting (Optional)
-
Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:
-
Step 1: Verify that the Power button is turned Off, then disconnect the power cord.
-
Step 2: Lay the LCD display face down on a towel or blanket.
-
Step 3: Remove the base from the monitor, refer to “Detaching the monitor base and stand”.
-
Step 4: Attach the mounting bracket from the VESA compatible wall mounting kit (100mm x100mm distance), VESA Mounting Screw M4 x 12 mm.
-
Step 5: Attach the LCD display to the wall, and follow the instructions in the wall-mounting kit.
For use only with UL Listed Wall Mount Bracket with minimum weight/load: 8kg
Chapter 3.Reference information
This section contains monitor specifications, instructions to manually install the monitor driver, troubleshooting information.
Monitor specifications
Dimensions | Depth | 199.68 mm (7.86 in.) |
---|---|---|
Height | 535.70 mm (21.09 in.) | |
Width | 533.00 mm (20.98 in.) | |
Stand | Tilt | Range: -5o~23.5o |
VESA mount | Supported | 100 mm x 100 mm (3.94 in. x 3.94 in.) |
Image | Viewable image size | 60.96 cm (24 in.) |
Maximum height | 518.4 mm (20.4 in.) | |
Maximum width | 324 mm (12.76 in.) | |
Pixel pitch | 0.27 mm (0.01 in.) | |
Power input | Supply voltage | 100-240V AC |
Max supply current | 1.5A | |
Power consumption | Normal operation | <59.4 W (Max) |
Note: Power consumption figures are for the monitor and the power supply
combined.| | <15 W (Typical)
Standby/Suspend| <0.5 W
Off| <0.3 W at 100VAC and 240VAC
Note: Typical power consumption is tested under OSD default setting.| |
DP| Interface| DP
Input signal| VESA TMDS (Panel Link™)
Horizontal addressability| 1920 pixels (Max)
Vertical addressability| 1200 lines (Max)
Clock frequency| 300 MHz (Max)
HDMI| Interface| HDMI
---|---|---
Input signal| VESA TMDS (Panel Link™)
Horizontal addressability| 1920 pixels (Max)
Vertical addressability| 1200 lines (Max)
Clock frequency| 300 MHz (Max)
VGA| Interface| VGA
Input signal| VESA TMDS (Panel Link™)
Horizontal addressability| 1920 pixels (Max)
Vertical addressability| 1200 lines (Max)
Clock frequency| 210 MHz (Max)
Communications| VESA DDC/CI|
Supported Display Modes| Horizontal frequency| 28 kHz – 150 kHz
Vertical frequency| 47 Hz – 100 Hz
Native Resolution| 1920 x 1200@ 60 Hz
Temperature| Operating| 0° to 40°C (32°F to 104° F)
Storage| -20° to 60°C (-4°F to 140° F)
Shipping| -20° to 60°C (-4° F to 140° F)
Humidity| Operating| 10% to 80% non-condensing
Storage| 5% to 95% non-condensing
Shipping| 5% to 95% non-condensing
Troubleshooting
If you have a problem setting up or using your monitor, you might be able to
solve it yourself. Before calling your dealer or Lenovo, try the suggested
actions that are appropriate to your problem.
Table 3-2. Troubleshooting
Problem | Possible cause | Suggested action | Reference |
---|
The words” Out of Range” are shown on the screen, and the power indicator is flashing white.| The system is set to a display mode which is not supported by the monitor|
- If you are replacing an old monitor, reconnect it and adjust the display mode to within the specified range for your new monitor.
- If using a Windows system, restart the system in safe mode, then select a supported display mode for your computer.
- If these options do not work, contact the Customer Support Centre.
| “Selecting a supported display mode”on page 2-7
The image quality is unacceptable| The video signal cable is not connected
with the monitor or system completely.| Be sure the signal cable is firmly
plugged into the system and monitor.| “Connecting and turning on your
monitor”on page 1-5
The color settings may be incorrect.| Select another color setting from the
OSD menu.| “Adjusting your monitor image”on page 2-3
The automatic image setup function was not performed.| Perform automatic image
setup.
| “Adjusting your monitor image”on page 2-3
The power indicator is not lit and there is no image.|
- The monitor’s power switch is not switched on.
- The power cord is loose or disconnected.
- There is no power
- at the outlet.
|
- Be sure the power cord is connected properly.
- Be sure the outlet has power.
- Power on the monitor.
- Try using another power cord.
- Try using another electrical outlet.
| “Connecting and turning on your monitor”on page 1-5
Screen is blank and power indicator is amber.| The monitor is in Standby /
Suspend mode|
- Press any key on the keyboard or move the mouse to restore operation.
- Check the Power options settings on your computer.
| “Understanding power management”on page 2-8
The power indicator is amber, but there is no image| The video signal cable is
loose or disconnected from the system or monitor| Be sure the video cable is
connected with the system properly| “Connecting and turning on your monitor”on
page 1-5
The monitor brightness and contrast are at the lowest setting.| Adjust the
brightness and contrast setting on the OSD menu.| “Adjusting your monitor
image”on page 2-3
Problem| Possible cause| Suggested action| Reference
---|---|---|---
One or more of the pixels appear discolored| This is a characteristic of the
LCD technology and is not an LCD defect| If there are more than five pixels
missing, contact the Support Center| “Appendix A. Service and Support”on page
A-1
- Fuzzy lines in text or a blurry image
- Horizontal or vertical lines through the image.
|
- Image setup has not been optimized
- Your system DisplayProperties setting have not been optimized.
| Adjust the resolution settings on your system to match the native resolution
for this monitor: 1920 x 1200 at 60 Hz.| “Adjusting your monitor image”on page
2-3
Perform automatic image setup. If automatic image setup does not help, perform
manual image setup.| “Selecting a supported display mode”on page 2-7
When working in the native resolution, you may find additional improvements by
adjusting the Dots Per Inch (DPI) setting on your system.| See the Advanced
section of your system’s display properties.
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft
Windows 10, Microsoft Windows 11.
- Turn off the computer, all attached devices.
- Ensure that the monitor is connected correctly.
- Turn on the monitor and then the system unit. Allow your computer to start the Windows operating system.
- From the Lenovo website https://pcsupport.lenovo.com/solutions/t24d_30, find the corresponding monitor driver and download it to a PC to which this monitor is connected (such as a desktop).
- Right-click the Windows Start button on the desktop, then click Device Manager, and double click Monitor.
- Double-click Generic Monitor.
- Click the Driver tab.
- Click Update Driver, and then click Browse Computer to find the driver.
- Click Let me pick from a list of available divers on my computer.
- Click the Have Disk… button. By clicking the Browse button, browse and point to the following path: X:\Monitor Drivers\Windows (where X indicates “the folder in which the downloaded driver is located” (such as a desktop)).
- Select t24d-30.inf file, Click Open button. Click OK button.
- In the new window, select T24d-30 and click Next.
- After the installation is complete, delete all downloaded files and close all Windows.
- Restart the system. The system will automatically select the refresh rate and the corresponding color matching profile.
Service information
Customer responsibilities
The warranty does not apply to a product which has been damaged due to
accident, misuse, abuse, improper installation, usage not in accordance with
product specifications and instructions, natural or personal disaster, or
unauthorized alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
- Images burned on to the screen of a CRT monitor. Burned image is preventable by utilizing a moving screen saver or power management.
- Physical damage to covers, bezel, base and cables.
- Scratches or punctures on monitor screens.
Service parts
- The following parts are for use by Lenovo service, or Lenovo aurthorized dealers, to support the customer warranty. Parts are for service use only. The table below shows information for model 63FFMAR1WW.
- Table 3-3. Repair parts list (A24240WT0)
FRU (FIELD REPLACEABLE UNIT) PART NUMBER|
Description
| Machine Type/Model (MTM)|
Color
---|---|---|---
5D11P36194| T24d-30 – 24 inch FRU Monitor
(HDMI)
| 63FF| Raven
Black
5C11P37206| T24d-30 USB Type-A to B cable 1.8m| 63FF| Raven
Black
5C10X78209| T24d-30 DP cable 1.8m| 63FF| Raven
Black
5C10W69741| T24d-30 HDMI cable 1.8m| 63FF| Raven
Black
5SE1P38204| T24d-30 – FRU Stand and Base| 63FF| Raven
Black
Appendix A. Service and Support
The following information describes the technical support that is available for your product, during the warranty period or throughout the life of the product. Refer to your Lenovo Statement of Limited Warranty for a fully explanation of Lenovo warranty terms.
-
Registering your option
- Register to receive product service and support updates, as well as free and discounted computer Accessories and content. Go to: http://www.lenovo.com/support
-
Online technical support
- Online technical support is available during the life of your product through the Lenovo Support Web site at http://www.lenovo.com/support
- Product replacement assistance or exchange of defective components also is available during the warranty period, assistance for replacement or exchange of defective components is available. In addition, if your option is installed in a Lenovo computer, you might be entitled to service at your location. Your technical support representative can help you determine the best alternative.
-
Telephone technical support
-
Installation and configuration support through the Customer Support Center will be available until 90 days after the option has been withdrawn from marketing. After that time, the support is cancelled, or made available for a fee, at Lenovo’s discretion. Additional support is also available for a nominal fee.
-
Before contacting a Lenovo technical support representative, please have the following
information available: option name and number, proof of purchase, computer manufacturer, model, serial number and manual, the exact wording of any error message, description of the problem, and the hardware and software configuration information for your system. -
Your technical support representative might want to walk you through the problem while you are at your computer during the call.
-
Telephone numbers are subject to change without notice. The most up-to-date telephone list for Lenovo Support is always available at: http://consumersupport.lenovo.com
-
Country or Region | Telephone Number |
---|---|
Argentina | 0800-666-0011 (Spanish, English) |
Australia | 1-800-041-267 (English ) |
Austria | 0810-100-654 (local phone) (German) |
Belgium | Warrant service and support: 02-339-36-11 (Dutch, French) |
Country or Region | Telephone Number |
--- | --- |
Bolivia | 0800-10-0189 ( Spanish) |
Brazil
| Calls made from within the Sao Paulo region: 11-3889-8986 Calls made from outside the Sao Paulo region: 0800-701-4815
(Portuguese)
Brunei Darussalam| 800-1111 (English)
Canada| 1-800-565-3344 (English,
French)
Chile| 800-361-213(Spanish )
China| Technical Support Line: 400-100-6000 (Mandarin)
China
(Hong Kong S.A.R.)
| (852) 3516-8977
(Cantonese, English, Mandarin)
China
(Macau S.A.R.)
| 0800-807 / (852) 3071-3559
(Cantonese, English, Mandarin)
Colombia| 1-800-912-3021 (Spanish)
Costa Rica| 0-800-011-1029( Spanish )
Croatia| 385-1-3033-120(Croatian)
Cyprus| 800-92537(Greek)
Czech Republic| 800-353-637(Czech)
Denmark| Warranty service and support: 7010-5150 (Danish)
Dominican Republic|
1-866-434-2080(Spanish )
Ecuador| 1-800-426911 (OPCION 4) (Spanish )
Egypt
| Primary: 0800-0000-850
Secondary:0800-0000-744
(Arabic, English)
El Salvador| 800-6264 (Spanish)
Estonia| 372-66-0-800
(Estonian, Russian, English)
Finland| Warranty service and support: +358-800-1-4260(Finnish)
France| Warranty service and support (hardware): 0810-631-213(French)
Germany| Warranty service and support: 0800-500-4618 (toll-free)(German)
Greece| Lenovo Business Partner (Greek)
Guatemala| Dial 999-9190, wait for operator,
and request to reach 877-404-9661 (Spanish)
Honduras| Dial 800-0123(Spanish)
Hungary| +36-13-825-716 (English, Hungarian)
India
| Primary: 1800-419-4666 (Tata)
Secondary: 1800-3000-8465 (Reliance)
Email: commercialts@lenovo.com (English and Hindi)
Country or Region | Telephone Number |
---|
Indonesia
| 1-803-442-425
62 213-002-1090 (Standard Charges Apply)
(English, Bahasa Indonesia)
Ireland| Warranty service and support: 01-881-1444 (English)
Israel| Givat Shmuel Service and Center: +972-3-531-3900
(Hebrew, English)
Italy| Warranty service and support: +39-800-820094 (Italian)
Japan| 0120-000-817
(Japanese, English)
Kazakhstan| 77-273-231-427(Standard charges Apply) (Russian , English)
Korea| 080-513-0880 (Collect Call)
02-3483-2829 (Toll Call) (Korean)
Latvia| 371-6707-360(Latvian, Russian, English)
Lithuania| 370 5278 6602(Italian, Russian, English )
Luxembourg| ThinkServer and ThinkStation: 352-360-385-343 ThinkCentre and
ThinkPad: 352-360-385-222 (French)
Malaysia| 1-800-88-0013
03-7724-8023 (Standard Charges Apply) (English)
Malta| 356-21-445-566(English, Italian, Maltese Arabic)
Mexico| 001-866-434-2080(Spanish)
Netherlands| 020-513-3939 (Dutch)
New Zealand| 0508-770-506 (English )
Nicaragua| 001-800-220-2282 (Spanish)
Norway| 8152-1550(Norwegian)
Panama| Lenovo Customer Support Center: 001-866-434(Toll-Free)
(Spanish)
Peru| 0-800-50-866 (OPCION 2) (Spanish)
Philippines| 1-800-8908-6454 (GLOBE subscribers)
1-800-1441-0719 (PLDT subscribers) (Tagalog, English)
Poland
| Laptops and tablets branded with logo Think: 48-22-273-9777 ThinkStation and ThinkServer: 48-22-878-6999
(Polish, English )
Portugal| 808-225-115 (Standard Charges Apply) (Portuguese)
Romania| 4-021-224-4015(Romanian)
Russia
| +7-499-705-6204
+7-495-240-8558
(Standard Charges Apply)(Russian)
Singapore
| 1-800-415-5529
6818-5315 (Standard Charges Apply)
(English, Mandarin, Bahasa Malaysia)
Slovakia| ThinkStation and ThinkServer: 421-2-4954-5555
Country or Region| Telephone Number
---|---
Slovenia| 386-1-2005-60 (Slovenian)
Spain| 34-917-147-833(Spanish)
Sri Lanka| +9477-7357-123 (Sumathi Information systems) (English)
Sweden| Warranty service and support: 077-117-1040 (Swedish)
Switzerland| Warranty service and support: 0800-55-54-54 (German, French,
Italian)
Taiwan| 0800-000-702 (Mandarin)
Thailand| 001-800-4415-734
(+662) 787-3067 (Standard Charges Apply)(Thai, English)
Turkiye| 444-04-26 (Turkish)
United Kingdom| Standard warranty support: 03705-500-900 ( local rate)
Standard
warranty support: 08705-500-900(English)
United States| 1-800-426-7378 (English)
Uruguay| 000-411-005-6649 (Spanish)
Venezuela| 0-800-100-2011 (Spanish)
Vietnam| 120-11072 (Toll Free)
84-8-4458-1042 (Standard Charges Apply) (Vietnamese, English)
Appendix B.Notices
Lenovo may not offer the products, services, or features discussed in this
document in all countries. Consult your local Lenovo representative for
information on the products and services currently available in your area. Any
reference to a Lenovo product, program, or service is not intended to state or
imply that only that Lenovo product, program, or service may be used. Any
functionally equivalent product, program, or service that does not infringe
any Lenovo intellectual property right may be used instead. However, it is the
user’s responsibility to evaluate and verify the operation of any other
product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you
any license to these patents. You can send license inquiries, in writing to:
-
Lenovo (United States), Inc. 1009 Think Place – Building One Morrisville, NC 27560 U.S.A.
-
Attention: Lenovo Director of Licensing
-
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. -
This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.
-
The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not
affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties. All information contained in this document was obtained from specific environments and presented as an illustration. The result obtained in other operating environments may vary. -
Lenovo may use or distribute any of the information you supply in any way it believe appropriate without incurring any obligation to you.
-
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
-
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment.
Recycling information
- Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products. For information on recycling Lenovo products, go to:
- http://www.lenovo.com/recycling
Collecting and recycling a disused Lenovo computer or monitor
- If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective
- Utilization of Resources. Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government. In accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details, visit the Lenovo Web site at
- https://www.lenovo.com/jp/ja/services_warranty/recycle/pcrecycle/. Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided free of charge for home-used computers sold after October 1, 2003. For details, visit the Lenovo Web site at
- https://www.lenovo.com/jp/ja/services_warranty/recycle/personal/.
- Disposing of Lenovo computer components
- Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Trademarks
- The following terms are trademarks of Lenovo in the United States, other countries, or both:
- Lenovo
- The Lenovo logo
- ThinkCentre
- ThinkPad
- ThinkVision
- Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of companies.
Other company, product, or service names may be trademarks or service marks of others.
Power cords and power adapters
Use only the power cords and power adapters supplied by the product
manufacturer. Do not use the AC power cord for other devices.
B-3 T24d-30 Flat Panel Monitor User’s Guide
References
- Lenovo Official US Site | Laptops, PCs, Tablets & Servers | Lenovo US
- Energy Efficient Products | ENERGY STAR
- Lenovo Official US Site | Laptops, PCs, Tablets & Servers | Lenovo US
- lenovo.com/healthycomputing/
- Registration - Lenovo Support US
- Regulatory Compliance | Personal Computer Safety | Lenovo US
- lenovo.com/support/monitor
- Official Lenovo Laptop, Accessories & PC Support - Lenovo Support US
- ThinkVision T24d-30 - Overview - Lenovo Support US
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