ATandT ai170655817222 Internet Air for Business Wi-Fi Extender User Guide

August 6, 2024
ATandT

ATandT ai170655817222 Internet Air for Business Wi-Fi Extender

Specifications:

  • Product: AT&T Internet AirTM for Business Wi-Fi Extender
  • Trim Box Size: 18 x 4.75 in
  • Color: Cyan, Magenta, Yellow, Black

Product Usage Instructions

Initial Setup:

  1. Plug in the extender using the provided power adapter.
  2. Wait for the LED lights to turn solid (approximately 2-3 minutes).

Pairing with AT &T 5G Gateway:

  1. Place the extender next to the 5G gateway for setup.
  2. Press the WPS button on the 5G gateway until the Wi-Fi LED flashes blue.
  3. Press the WPS button on the extender.
  4. Wait for both Wi-Fi LEDs to turn solid blue and the Mesh LED to illuminate.
  5. Move the extender to your desired location.

Wi-Fi Extender Placement:
The extender should be within 30 feet of the 5G gateway for optimal performance. Position it closer if needed for a stronger mesh connection.

Connecting Devices:

Connect your devices to the extender’s Wi-Fi or Ethernet ports.
The extender shares the network name and password with the 5G gateway.

Alternative Pairing Method:

  1. Connect an Ethernet cable from the main gateway port to the extender’s Ethernet port.
  2. The Mesh LED on the extender will illuminate.

Firmware Updates:
Your Wi-Fi extender will automatically check for updates. If manual installation is required, access the Web UI of the main 5G gateway using a web browser.

FAQ:

Q: What should I do if the Mesh LED is blue or red?
A: Try relocating the extender closer to the gateway or paired device for a stronger mesh connection.

Q: How do I get help?
A: Call customer care at 1-800-331-0500 or visit att.com/5G- Gateway for assistance.

AT&T Internet AirTM for Business Wi-Fi Extender

PACKAGE CONTENT

Plug in the extender with the included power adapter.

Wait for the extender to power up and for the LED lights to turn solid.
(Approx. 2-3 minutes)

Pair the extender with your AT&T 5G Gateway*.

Wireless Method

Step 1
For the best experience, place the extender next to the 5G gateway during setup.

Step 2
Press WPS (Wi-Fi Protected Setup) button on the back of the 5G gateway. The Wi-Fi LED will flash blue.

Step 3 Press WPS button on the back of the extender.

Step 4 The Wi-Fi LED on both the extender and 5G gateway will change to solid blue and the Mesh LED will illuminate.

Step 5 Setup complete, move extender to desired location.

Connection with AT&T Internet Air™ for Business 5G Gateway required (gateway and internet service sold separately).

Wi-Fi extender placement and proximity.

The extender should be placed within wireless range of the 5G gateway, no more than 30 feet away.

The design and structure of your environment may impact performance. For best results, position the extender closer so the Mesh LED illuminates green.

Connect your devices to the extender’s Wi-Fi or Ethernet ports.

Network name & password
The extender will share the same network name and password as the 5G gateway it’s paired with.

Web UI Settings
You can manage additional settings from the Web UI of your 5G gateway.

Get to know your device

Get started

LED status table

Note: If the Mesh LED is blue or red, you might try relocating the extender closer to the gateway or extender it’s paired with to get a stronger mesh connection.

Alternative pairing method

Ethernet

STEP 1
Connect one end of an Ethernet cable in the main gateway port of your choice.

Step 2
Connect the other end to the Ethernet port of your choice on your extender.

Step 3
The Mesh LED on the extender will illuminate.

Complete firmware update

Auto-Update
Your Wi-Fi extender will periodically check for updates, including after each device power cycle. Most updates will be automatically installed overnight. If an update requires manual installation, the system light will illuminate solid blue until the update has been completed.

Manual Update

Step 1
Use a web browser to access the Web UI of the main 5G gateway.
Note: You can find the default web address on the gateway label.

Step 2
From the dashboard, click the Wi-Fi Extender tile.

Step 3
Click Check for update   next to the device name.

Step 4
The status will update to indicate if an update is available.

Step 5
Click Update available . A loading animation will appear, and the System LED Light will flash blue during the installation process.

Step 6 Your Wi-Fi extender will power cycle upon successful completion.

Note: Your internet access may be momentarily interrupted while the installation is taking place, and the device is rebooting.

Network performance and internet speeds may vary due to proximity, connection method, or number of extenders connected. No more than three extenders recommended. Internet service sold separately. 5G available only in 5G coverage areas.
©2024 AT&T INTELLECTUAL PROPERTY. ALL RIGHTS RESERVED. AT&T, the Globe and other marks are trademarks of AT&T Intellectual Property. All other product or service names are the property of their respective owners.

Need help?
Call our customer care team at 1-800-331-0500

To launch help for your 5G gateway and Extender, scan this code with your camera

or visit att.com/5G-Gateway

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