deli S351, S352 After Sales Service Thermal Transfer Printer User Guide

deli S351, S352 After Sales Service Thermal Transfer Printer

Product Information

Specifications

• Model: DUQLQJ6WDWHPHQW
• Compliance: Part 15 of FCC Rules
• RF Exposure: General requirements met

Product Usage Instructions

Caution

Any changes or modifications to this device not explicitly approved by the manufacturer could void your authority to operate this equipment.

Compliance

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

RF Exposure

The device has been evaluated to meet general RF exposure requirements.

Frequently Asked Questions

Q: Can I modify the device?

A: No, any changes or modifications not approved by the manufacturer could void your authority to operate the equipment.

Q: What are the operation conditions for the device?

A: The device must not cause harmful interference and must accept any interference received.

Q: Is the device compliant with RF exposure requirements?

A: Yes, the device has been evaluated to meet general RF exposure requirements.

Physical Appearance and Components

LED indicator light Description:

• ON LINE-Power indicator
• ERROR-Error indicator
• RIBBOR-carbon strip status indicator
• Product standard number: G8/T 28165 ‘General Specification for Thermal Printers
• Attention: The transmission interface and appearance of the printer in the picture may vary depending on the type of model you purchased. Please refer to the actual product for the actual transmission interface and appearance.

Installing Carbon Strips

• Thermal printing, no need to install carbon tape, this step is omitted:
• Thermal transfer printing, factory default support for external carbon printing. Please confirm that the carbon tape you are using is external carbon.
• When the width of the carbon belt is less than TIOmm, please place the carbon belt in the middle position of the carbon belt shaft.

1. 0pen the upper cover of the print head and If, often the carbon stip into the supply end of the carbon stip as shown in the picture. 
2. Pull up the carbon bet shift to the recycling end, wrap the carbon belt shaft around the printhead, and clip & bock into the carbon, and bring it back to the recycling end.
3. Rotate the carbon back to the receiving end to tighten the carbon belt and press down on the.print head,

Loading the Paper Roll

1. Open the printer covet
2. L00d the paper roll into the label
3. Place the paper roll directly on the ‘paper roll holder.
4. Press the print head-on button on the print head upwards.
5. Pull out the front end of the paper(with the printing side facing up), pass under the paper guide and the proper sensor and then pull the paper through the rubber roller

If it is a small core paper roll, there is no need to use a paper roll sleeve.

General Key Functions

• Paper   feed
  When the printer is ready (the blue LED light is constantly on), press the feed button and the label paper will move to the front of the next label paper.

• Suspend
  When the printer is printing continuously, pressing PAUSE will pause printing. At this time, the power indicator light is flashing blue. Press the button again and the printing process will resume normal.

• Power  on function
  This printer has six startup functions that can be used to set or test the hardware of the printer. Press and hold the button at the same time when turning on, and then release the button with the light signal to activate these functions.

DIP Toggle Switch Function

After the bottom cover of the printer is removed, there will be a row of8-position small switches representing different functions, as follows:

Baud  rate

Example

Some models do not support the toggle switch function, please ignore theinstructions

Please follow the following steps to activate the power on function

Power  on self-test

• A. Turn off printer power
• B. Confirm that the printer has been loaded with paper and cover it with the printer cover
• C. Press and hold the FEED button, and turn on the printer power. At this time, the printer will print a self-detection test page. Release the feed button

Print  toggle switch function

• A. Turn off printer power
• B. Confirm that the printer has been loaded with paper and cover it with the printer cover
• C. Press and hold the PAUSE key, and turn on the printer power. At this time,the printer will print out the dial switch function page. Release the PAUSEkey

Printer  initialization (applicable to 3-inch and 4-inch models)

• A. Turn off printer power
• B. Press and hold the PAUSE and FEED keys simultaneously, and turn on the printer power until the power (blue) light is on and the error (red) light is off. Release the PAUSE and FEED keys, and the printer will clear the user data and its internal memory and restore the printer parameters to their default factory settings

Carbon  strip detection
The machine will automatically detect the status of the carbon tape during each thermal transfer printing mode

LED Indicator Light Description

Direct  Thermal

Thermal  Transfer PrintingAttention: 

Attention:
The carbon strip indicator light works independently of the power and error lights, and the following states can coexist with any of the above indicator light states.

The buzzer needs to be turned on to sound. Please refer to the function Iof the toggle switch for details.

WARRANTY CARD

Thank you for your purchase of our products. The interests of customers who |purchase our products will be protected. For any malfunction due to product |quality problems. please contact authorized local dealers or |service centers with this receipt and the
warranty card.

Warranty  terms:

1. For product failures that occur under normal operating circumstances, free-of-charge repair and spare parts |replacement service shall be provided by our company within one year |commencing from date of purchase.
2. Customers are required to present this warranty card and the original |purchase invoice to our company upon |request for warranty service. This warranty card shall be valid only after the |following form is filled out in |details and affixed with the official seal of the dealer.
3. No free-of-charge repair service shall be provided in the event of any of the following circumstances: 
4. Expiration of the warranty period;
5. Damages caused by improper use, maintenance or storage not in |accordance with the requirements of the user manual;
6. Failure or damage resulting from unauthorized disassembly, repair or |modification;
7. Failure or damage caused by force majeure;
8. Wear parts or accessories.

This warranty card is being delivered with the product, one card for one product. Please keep this warranty card in proper condition for free warranty service. There is no replacement if lost.
Date of Purchase: Y M D

WARRANTY  CARD

This copy shall be cut along the dotted line and kept by the dealer.

Warranty Terms

Warranty scope and period

• The warranty is limited to product malfunctions caused by poor materials or manufacturing processes.

• The warranty period is calculated from the date of purchase by the customer (based on the purchase invoice). If the customer is unable to an invoice
  From the date of production of the product.

• Warranty period:

  • a. Printer: One year.
  • b. The warranty period for the print head is three months (or 30000 cm in length, whichever comes first).

Warranty  service principles

1. Free warranty for products that meet the warranty period and scope.
2. When conducting warranty, a warranty card must be presented.
3. Maintenance services outside the warranty period or outside the warranty scope will be charged according to the standard by Deli.
4. If the product is disassembled or repaired without technical certification,the warranty will become invalid.
5. The repair machine must be packaged in its original packaging or in packaging with considerable protection, as the transportation package damaged equipment is not covered by the warranty.

Non  Warranty Terms

1. There is no warranty card or the content of the warranty card has been altered.
2. Failure to maintain the printer according to the user manual resulted in damage to the printer.
3. The printer is damaged due to water ingress or foreign objects.
4. The print head is damaged due to the use of printing media with excessive thickness.
5. The use of inferior consumables resulted in damage to the print head.6. Damage caused by improper usage environment or force.
6. Use the printer for other purposes beyond its intended use.
7. Damage caused by repairs by noncompetent technical engineers.

The final interpretation right of the above terms belongs to Deli Group Co.Ltd.

Troubleshooting

The content in the table below is common problems and problem methods for general operators; If you have followed our suggestions to troubleshoot the issue and the printer is still not functioning properly, please contact the customer service department of your purchasing manufacturer for further assistance.

Technical Parameter

The parameters such os printer interface, printing speed, and print head resolution shall be based on the actual machine.

• Warning: Operating this device in o residential environment maycause radio interference.
• Warning: Shar edges, do not touch.‘Warning: Hot parts! Touching this component may burn your fingers.
• ‘Wait for half an hour after turning off the power before touching thecomponent.

FCC

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Caution : Any changes or modifications to this device not explicitly approved by the manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The device has been evaluated to meet general RF exposure requirements.

CERTIFICATE

• Inspector: _____
• Date of Manufacture:

DELI GROUP CO, LTD.Deli Industrial Zone, Ninghai County, Ningbo city, Zhejiang Province, China Made in Chinainfo@nbdeli.com www.deliworld.com

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