HuddleCamHD USB 2.0 PTZ Camera 10X-USB2 User Manual

June 6, 2024
HuddleCamHD

HuddleCamHD -LOGO

HuddleCamHD 10X-USB2
USB 2.0 PTZ CAMERA

INSTALLATION & OPERATION MANUAL

HuddleCamHD USB 2.0 PTZ Camera 10X-USB2-

Please checkHUDDLECAMHD.com for
the most up to date version of this document

Precautions

Safety Tips

  • Please read this manual carefully before using the camera.
  • Avoid damage from stress, violent vibration or liquid intrusion during transportation, storage or installation.
  • Take care of the camera during installation to prevent damage to the camera case, ports, lens or PTZ mechanism.
  • Do not apply excessive voltage. (Use only the specified voltage.) Otherwise, you may experience electrical shock.
  • Keep the camera away from strong electromagnetic sources.
  • Do not aim the camera at bright light sources (e.g. bright lights, the sun, etc.) for extended periods of time.
  • Do not clean the camera with any active chemicals or corrosive detergents.
  • Do not disassemble the camera or any of the camera’s components. If problems arise, please contact your authorized dealer.
  • After a long-term operation, moving components can wear down. Contact your authorized dealer for repair.

Supplied Accessories

  • 10X Zoom 1080p USB 2.0 HD Video Conference Camera
  • 12V/2.0A DC Power Adapter
  • USB 2.0 A-B cable(16ft/4.9m)
  • Serial Control Cable
  • Wall mount
  • RS-232C to RS-485 Adapter
  • IR Remote Controller
  • Quick Start Guide

Physical Description

Front View
HuddleCamHD USB 2.0 PTZ Camera 10X-USB2-1

  1. Lens

  2. IR Receiver
    To receive IR remote controller signal.

  3. Power LED
    Blue LED lights when unit is powered, LED is dark for Stand-By status

  4. IR Receiver
    To receive IR remote controller signal.

Rear View

HuddleCamHD USB 2.0 PTZ Camera 10X-USB2-Rear

  1. DC IN 12V Socket
    Only use the Power Adapter supplied with this camera.

  2. IR Receiver
    To receive IR remote controller signals.

  3. RS232 IN Port
    For hard-wired remote control from a 3 rd party PC, joystick, etc…

  4. RS485 IN Port
    For hard-wired remote control from a 3 rd party PC, joystick, etc…

  5. USB 2.0 Interface
    For connection to PC USB 2.0 port. Will also function in a USB 3.0 port as a USB 2.0 device.

Bottom View

HuddleCamHD USB 2.0 PTZ Camera 10X-USB2-Rea1r

  1. Tripod
    Will accept 1/4-20 bolt from 3 rd party tripod, wall or ceiling mount using included tripod adapter.

Cable Connection Info

VISCA RS-232C – IN Reference
HuddleCamHD USB 2.0 PTZ Camera 10X-USB2-Rear2

Pin SIN Function
1 DTR IN
2 DSR IN
3 TXD IN
4 GND
5 FtXD IN
6 GND
IR Commander Signal OUTPUT
8 NO Connection

VISCA RS-485 – In ReferenceHuddleCamHD USB 2.0 PTZ Camera 10X-
USB2-3

Pin Sal Function
RS-232 RS-485
1 DTR OUT
2 DSR OUT
3 TXD OUT
4 GND
5 RDX OUT
6 GND
7
8

OSD MENU

On-Screen Display Menu – Use the OSD menu to access and change the camera’s settings.
Note: You cannot manually move the camera (pan/tilt) when the OSD menu is visible on the screen.

The Lens OSD Menu is as follows:

  • Exposure

Exposure

Brightness

| Default: 50
1 – 255 (increments of 5)
Backlight| Default: Off
On, Off
AE (Auto Exposure)| Default: Auto
Auto, Shutter
Shutter| 1/25, 1/30, 1/50, 1/60, 1/75, 1/90, 1/100, 1/120, 1/125, 1/150, 1/180,

1/215, 1/250, 1/300, 1/350, 1/425, 1/500, 1/600, 1/725, 1/1000, 1/1250,

1/1500, 1/1750, 1/2000, 1/2500, 1/3000, 1/3500, 1/4000, 1/6000,

1/10000

Flicker| Default: 60
50 / 60
Color
Hue| Default: 50
Saturation 1 – 100| Default: 50
WB (White Balance) Auto, Manual| Default: Auto
Color Temp   4000 – 5400 (increments of 100)| Default: 4900
Image
Image Flip  Mirror, Off, All, Flip| Default: Off
Frame (frames per second) 25 / 30| Default: 30
Image Mode    Clear, Bright, Beauty, Normal| Default: Normal

IR Remote Controller

(Note: Some buttons do not operate for all camera models)

  1.  Reset: Restarts the camera and restores It to Factory Default settings. (Note: Will delete all memory).
  2. Camera Selection Select Camera ID: 1, 2 or 3
  3. Preset Positions 1-9: Preset Positions Set: Setting Preset Position Clear: Clear Preset Position Call: Call Preset Position Note: To Set / Call preset position 1, you should press number key “1”, then press Set Call to Set or Call the position.
  4. Fast Zoom in/out Control Zone +: Zoom in quickly -: Zoom out quickly
  5. Pinault Controller Move Up Move Down Move Left Move Right Auto Pan
  6. Additional Function Zone Freeze: Image Freeze BL: Back-light Compensation WB: White Balance AE: Auto Exposure D Zoom: Digital Zoom HDMI: Swap to HDMI video output DVI: Swap to DVI video output Format: Swap between different formats
  7. Power Supply Switch Power On / Off button
  8. OSD Menu Zone Dome OSD: Enter Pan Tilt Zoom OW menu Lens MD: Enter lens OSD menu
  9. Slow Zoom In/Out Zone +: Zoom in slowly I -: Zoom out slowly
  10. Focus Control Zone Auto: Turn on autofocus Manual: Turn on manual focus Far: Set focus at farther distance Near Set focus at a nearer distance
  11. Pan/Tilt Function Zone L-Limit: Set left boundary limit scanning position Scan: Enable Boundary Scanning (Auto Panning) R-Limit: Set right boundary limit scanning position Home: Go to camera’s Home position Tour: Enable automatic patrol tour of presets Rev: Enable image flip for ceiling mounting
    HuddleCamHD USB 2.0 PTZ Camera 10X-USB2-4

Connection Instructions

  1.  Connect included Power Supply to the camera.
  2. Wait for the camera to come to Home Position.
  3. Connect included USB 2.0 cable to the camera and the USB port of PC.
  4. Select and configure the camera in your software of choice.

NOTE: Failure to follow this sequence may result in no connection to the PC.

Care Of The Unit

Remove dust or dirt on the surface of the lens with a blower (commercially available)

Installation Instructions

Desktop Installation

When using the HuddleCamHD camera on a desk, make sure that it will stand level. If you want to use the camera on an incline, make sure the angle is less than 15 degrees to ensure that the camera’s pan and tilt mechanism operates normally.

HuddleCamHD USB 2.0 PTZ Camera 10X-USB2-Installation

Tripod Installation

When using the HuddleCamHD camera with a tripod, screw the tripod to the bottom of the camera. The tripod screw must fit the below specifications:

Note: Tripod must stand on a level surface.

HuddleCamHD USB 2.0 PTZ Camera 10X-USB2-surface

USB Connection

Important Notes Regarding USB Connectivity:
USB 3.0 ports are backward compatible with USB 2.0 devices. USB 2.0 ports are not completely forward compatible with USB 3.0 devices (some USB 3.0 devices will connect to USB 2.0 with limited functionality). External USB hubs should be avoided (i.e. give the camera its own USB port on the device) as they are not well suited to transmitting HD video reliably. USB extension systems must be fully compatible with the version of USB that you are using and must utilize an external power supply when required. Caution: Some “compatible” USB 3.0 extenders do not actually have the full 5Gbps bandwidth required for uncompressed HD video – so check bandwidth specs. Always connect the HuddleCamHD camera directly to the device in order to associate the UVC drivers before attempting to use any extension system. USB 3.0 power saving settings in the device’s operating system should be turned off completely for reliable USB 3.0 camera connectivity.

HuddleCamHD Cameras
All HuddleCamHD cameras utilize the UVC (USB Video Class) drivers that are built into Windows, Mac OS, and Linux to stream HD video to your device via your device’s USB port (USB 2.0 or USB 3.0 depending upon HuddleCamhD camera). When your device successfully recognizes the camera, your device will register the HuddleCamHD camera as an “imaging device”. You can see this in your Windows Device Manager program (type “device manager” into the Windows search tool) as shown in the screenshot, below:HuddleCamHD USB 2.0 PTZ Camera 10X-
USB2-6

In this example, you can see the HuddleCamHD camera in use connected as a fully functional USB 3.0 device (HuddleCamHD) as well as a USB 2.0 device with limited functionality (USB2.0 Camera).

If your device has not connected to or has not recognized the HuddleCamHD camera as an imaging device (in which case, you may see a new “unknown device”, “Westbridge” or “CYTFX3” labeled device show up in Device Manager’s “Universal Serial Bus Controllers” section rather than in the “Imaging Devices” section), the HuddleCamHD camera will not be available to programs that utilize a camera. In this case, try restarting the device and reconnecting the camera via USB (USB 2.0 or USB 3.0 depending upon the HuddleCamHd camera). Similarly, you can see a connected device in System Information on a MAC. See screenshot below:

HuddleCamHD USB 2.0 PTZ Camera 10X-USB2-surface6

In this example, you can see the HuddleCamHD camera in use connected as a fully functional USB 3.0 device “HuddleCamHD” as well as a “USB2.0 camera” with limited functionality (USB2.0 camera).

Troubleshooting

Problem Cause Resolution
There is no power to the camera. Power adapter is disconnected from the mains
or from the camera. Check the connections between the camera, power adapter,

and mains. If anything is

disconnected, reconnect it.

Camera will not connect to the PC via USB.| USB cable is bad.| Try new USB Cable
Camera connects sometimes.| Connect USB only after the camera has completely booted.
Camera unable to pan, tilt, and/or zoom.| Menu is currently displayed on the screen.| Retry after exiting the menu.
Pan, tilt or zoom range limit was reached.| Try to pan/tilt/zoom in the other direction.
Remote control not working.| The “camera select” button on the remote control is not set to match the “IR address” set on the camera dip switch.| Choose the correct “IR select” number to match camera settings.
Camera cannot be controlled via VISCA.| The connection between the PC and the camera is incorrect.| Refer to the Cable Connection Info section of this

manual.

Commands being sent are incorrect.| Refer to VISCA manual.
The Camera is not working at all.| No response or image from the camera.| Disconnect power, and wait a few minutes, then connect the power again. Retry.

Specs

Model Number: HC10X-USB2-(xx) Color (xx): BK=Black; WH=White

Camera & Lens

Video CMOS Sensor| 1/2.9” HD Sony CMOS, 2.1 Mega Pixel
Frame Rate| 30fps  1920 x 1080
Lens Zoom| 10X Optical Zoom f=4.7 47mm
Min Lux| 0.1 Lux at F1.6
Field of View| 8° (tele) to 60° (wide)
Warranty| 2 Years
Pan/Tilt Movement
Pan Movement| ±175°
Tilt Rotation| Up: 90°, Down 30°
Presets| 64 Presets
Rear Board Connectors
Video Interface| USB 2.0, UVC 1.5
Control Signal Interface| UVC 1.5 – Mini DIN-8 (RS232 IN, RS485 IN, Pelco-D/P IN/OUT)
Control Signal Config.| Dome – On-Screen Display Menu
Baud Rate| 9600 bps
power Supply Interface| DC 12V 2A
Electrical Index
Power Supply Adapter| 12V DC 2A
Input Voltage| 12V DC (10.5-14V DC)
Input Power| 24W (Max)
Working Environment| Indoor
Physical
Material| Aluminum, Plastic
Dimensions| 4.88”W x 5.5”H x 4.75”D (6” H w/ Tilt up)

124mm x 139mm x 120mm (152mm H w/ Tilt up)

Weight| 1.66 lbs (.75 kg)
Box Dimensions| 8.75” x 8.88” x 7” (222mm x 225mm x 178mm)
Boxed Weight| 3.66 lbs   |   1.66 kg
Color| Black & White
Operating Temperature| 32°F to + 113°F (0°C to +45°C)
Storage Temperature| -14°F to 140°F (-10°C +60°C
Working Environment| Indoor only

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Ver 1.2 9/20

References

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