PHILIPS sonicare 2000, 3000 Series Cordless Power Flosser User Guide

June 3, 2024
Philips

sonicare 2000, 3000 Series Cordless Power Flosser
User Guide

sonicare 2000, 3000 Series Cordless Power Flosser

Introduction

Welcome to Philips! Congratulations on your new Sonicare Cordless Power Flosser. To fully benefit from the support that Philips offers, register your product at
philips.com/welcome.

Important safety information

Only use the product for its intended purpose. Read this important information carefully before you use the product and its batteries and accessories, and save it for future reference. Misuse can lead to hazards or serious injuries.
Note: The accessories and features of different models vary. For example, some models come with a USB wall adapter or are equipped with multiple modes.

Warnings

  • Keep the charger away from water.
  • Make sure the handle is completely dry before you connect the USB-C cable.
  • Charge only with Philips WAA1001, WAA2001, UL or equivalent safety approved adapters with input ratings (100 – 240V~; 50/60Hz; 3.5W) and output ratings (5Vdc; 2.5W). For the list of adapters, please see Philips.com/support
  • This appliance can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
  • Children shall not play with the appliance.
  • Only use original Philips accessories or consumables.
  • Do not fill the reservoir with hot water. Hot water may cause burns.
  • Do not exert excessive pressure on the nozzle tip of the nozzle.
  • To avoid physical injury, do not fill the reservoir with hot water. Do not put foreign objects in the reservoir.
  • Stop using a damaged nozzle. Replace the nozzle every 6 months or sooner if signs of wear appear.
  • This appliance contains no user-serviceable parts. If the appliance is damaged, stop using it and contact the Consumer Care Center in your country (see ‘Warranty and support’).
  • Do not charge the product outdoors or near heated surfaces.
  • The maximum altitude of use is 4420 meters.
  • Do not clean any part of the product in the dishwasher
  • This product has only been designed for cleaning teeth and gums. Do not use it for any other purpose. (for e.g. eyes, nose and ears).
  • Stop using the appliance and consult your dentist/doctor if excessive bleeding occurs after use, if bleeding continues to occur after 1 week of use or if you experience discomfort or pain.
  • If you have had oral or gum surgery in the previous 2 months, consult your dentist before you use this appliance.
  • If you have a pacemaker or other implanted device, contact your doctor or the manufacturer of the implanted device prior to use.
  • If you have medical concerns, consult your doctor before you use this appliance.
  • This appliance is a personal care device and is not intended for use on multiple patients in a dental practice or institution.
  • Charge, use and store the product at a temperature between 0 °C and 40 °C.
  • Keep product and batteries away from fire and do not expose them to direct sunlight or high temperatures.
  • If the product becomes abnormally hot or smelly, changes color or if charging takes longer than usual, stop using and charging the product and contact Philips.
  • Do not place products and their batteries in microwave ovens or on induction cookers.
  • Do not open, modify, pierce, damage or dismantle the product or battery to prevent batteries from heating up or releasing toxic or hazardous substances. Do not short-circuit, overcharge or reverse charge batteries.
  • If batteries are damaged or leaking, avoid contact with the skin or eyes. If this occurs, immediately rinse well with water and seek medical care.

Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and regulations regarding exposure to

Intended Use

The Philips Sonicare Cordless Power Flosser is an oral irrigator intended to remove plaque and food debris between teeth and on the tooth surface in order to reduce tooth decay and improve and maintain gum health. This product is intended for consumer home use, normally used at least once a day. Use by children (ages 6+) should be with adult supervision.

Your Philips Sonicare Power Flosser

1 Nozzle
2 Nozzle rotator
3 Nozzle release button
4 On/off button
5 Intensity indicator
6 Intensity button
7 Mode indicator (Specific models only)
8 Mode button (Specific models only)
9 Battery indicator light| 10 USB-C Charging port
11 In-Reservoir Nozzle storage
12 Reservoir
13 Reservoir fill door
14 Nozzle case (Specific models only)
15 Travel pouch (Specific models only)
16 USB-C Charging cable
17 5V USB wall adapter (Specific models only)
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Note: The contents of the box may not include all items shown depending on the product configuration purchased.

Nozzles

To see what type of nozzles you have, check the code at the base of the nozzle. Each nozzle type provides different benefits.

Nozzle label F1 F2 F3
Nozzle Name Standard nozzle Comfort nozzle   Quad Stream nozzle
Benefit Standard nozzle with a single stream of water for removing
debris and plaque. Soft rubber nozzle for comfort and ease of positioning for
those with sensitive gums. Soft rubber nozzle that directs water into a

crossshaped stream that gently removes
plaque for an effortlessly thorough clean.

Note: The contents of the box may not include all items shown depending on the product configuration purchased.

Modes and intensities

Modes (Specific models only)
Depending on your model, your Cordless Power Flosser is equipped with either one or two different modes. If you have a device with two modes, press the mode button to toggle between standard clean mode and deep clean mode to select your desired mode. If you have a device with one mode, it is already in the clean mode.

Clean
This mode, with pacer, provides constant water pressure for a great clean.
The pacer indicates when you are supposed to move to the next section of your mouth via a short pause in the waterflow every 15 seconds.
This Cordless Power Flosser comes with the pacer activated.

To activate or deactivate the pacer
With the Cordless Power Flosser off, press and hold the intensity selection button for 3 seconds.

  • When deactivated, the battery indicator light will flash amber once
  • When activated, the battery indicator light will flash green twice

Deep clean:
This mode utilizes Pulse Wave technology, to guide you tooth by tooth, using strong and gentle pulses of water for a thorough clean.
With Pulse Wave technology the flow of the water increases and decreases in intensity, providing a brief pause during which you can move the nozzle to the next space between your teeth.
Intensities

Your Cordless Power Flosser comes with three different intensity settings. To change the intensity to the setting you prefer, press the intensity button. Note: It is recommended to start using this Power Flosser on the lowest intensity and increase the intensity over the course of a few weeks.

Getting Started

Charging your Cordless Power Flosser

  1. Gently pull and rotate the charging port cover on the back of the Cordless Power Flosser to expose the charging port .

  2. Plug the USB-C charging cable into the USB-C charging port on the back of the Cordless Power Flosser.
    Note: Make sure the handle is completely dry before you connect the USB-C cable.

  3. Connect the USB cable into a 5V USB wall adapter.
    Note: Wall adapter not included in all models. Only use a 5V IPX4 adapter.

  4. The battery indicator flashes while charging (see ‘Charging’).
    Note: It can take up to 8 hours to fully charge the battery, but you can use the Cordless Power Flosser before it is fully charged.
    Note: Replace the charging port cover on the Cordless Power Flosser when not actively charging.

Filling the Reservoir

Fill the reservoir with lukewarm water. There are two easy ways to fill the reservoir.
Note: When filling reservoir, do not exceed the max fill line.
Note: Remove the charger from the Cordless Power Flosser prior to filling the reservoir and using the device.
Option 1:
Lift the flip top to the side of the reservoir and fill the reservoir through the quick side fill port.
Option 2:

  1. Twist to detach the reservoir and fill the reservoir through the wide mouth opening.

  2. Fill the reservoir.

  3. Twist the reservoir to reattach.

Inserting and removing nozzles
Insert your preferred nozzle into the handle. Press the nozzle down until you hear a “click”.
Note: Ensure the nozzle is fully inserted and flush with the top of the device.

To remove the nozzle, press the nozzle release button and pull the nozzle from the handle.

Using your Cordless Power Flosser

  1. Before turning on the device, point the nozzle tip at the sink. Press the on/off button on the handle to turn on the Cordless Power Flosser. Allow water to spray into the sink. Turn off the device once water dispenses from the device.

  2. Place the nozzle tip in your mouth. Lean over the sink and partially close your lips over the nozzle tip to avoid splashing. Leave enough space to allow water to flow from your mouth into the sink.

  3. Press the on/off button on the handle to turn on the Cordless Power Flosser.

  4. With the Cordless Power Flosser turned on:
    a Position the nozzle tip just above the gum line at a 90° angle.
    Note: For the Quad Stream nozzle press gently so that the nozzle tip is in contact with the gum line and the teeth.
    b Starting from your back teeth in your upper or lower jaw, slide the nozzle tip along the gum line and pause briefly between each tooth.
    c Continue to clean both inside (15 seconds) and outside (15 seconds) of your teeth for a total of 30 seconds in one arch of your mouth.
    Note: Remember to clean the insides of your teeth.
    Note: You can use the Nozzle Rotator to turn and position the nozzle tip to clean the insides of your teeth.
    d Repeat in the other arch of your mouth for another 15 seconds on the inside and 15 seconds on the outside until all spaces around and between your teeth have been cleaned for a total of at least one minute.
    Note: You can stop the water flow during use by pressing the on/off button on the Cordless Power Flosser.
    Note: If you choose to refill the reservoir during use, turn the device off while refilling the reservoir and then pick up where you left off until all spaces around and between your teeth have been cleaned for a total of at least one minute.

Cleaning Orthodontic Brackets with the Quad Stream Nozzle

  1. To clean around orthodontic brackets, place the nozzle tip over each bracket.

  2. Gently rotate the nozzle tip around the bracket in a small circle before moving to the bracket on the next tooth.

After each use

  1. Turn off the Cordless Power Flosser.
  2. Detach and Empty the reservoir
  3. Remove the nozzle from the handle by pushing the nozzle release button on the top of the handle
  4. Rinse the nozzle under the tap
  5. Dry any excess water from the nozzle, the outside of the handle, and the reservoir
  6. Insert the nozzle back into the handle or utilize the in-reservoir nozzle storage feature (see ‘Storage’).
    Note: To facilitate drying, keep the reservoir side fill port door open or leave the Cordless Power Flosser disassembled between uses.

Charging

Battery Status
This Cordless Power Flosser is designed to provide at least 25 flossing sessions, each session lasting 1 minute.
The battery indicator shows the battery status when you complete the 1 minute flossing session, or when you pause the Power Flosser.
When the Power Flosser is charging

Battery status Battery indicator
Full Solid green
Charging Flashing green

Note: The battery indicator will flash until fully charged. When it becomes fully charged while plugged in, the light will turn solid green for 30 seconds and then it will turn off
When the Power Flosser is not charging Battery status| Battery indicator
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Full| Solid green
Medium| Flashing green
Low| Flashing amber
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Empty| Flashing amber for 5 seconds and the Power Flosser turns off automatically

Note: When the low battery indicator appears, the Power Flosser is designed to provide at least 3 flossing sessions, each session lasting 1 minute.
Cleaning
The Cordless Power Flosser needs to be cleaned once a week. Clean the device and the accessories as follows. Accessories may vary by model.
Warning: Do not clean the Cordless Power Flosser while the charging cord and adapter are attached. Unplug the device and close the charging port cover before cleaning.
Reservoir
Gently remove the reservoir from the Cordless Power Flosser by twisting. The reservoir can be hand washed with warm water and mild soap or cleaned in the top rack of the dishwasher.
Handle
When necessary, you can clean the handle by wiping with a soft cloth and mild soap.
Nozzles

  • Regular cleaning: Remove the nozzle from the handle. Rinse the tip under warm water.
  • Every few months, or if your nozzle becomes clogged: Soak the nozzle in a container of 2 parts water and 1 part vinegar for 5 minutes. Rinse the nozzle with warm water.

Internal components, hose and handle
Fill the reservoir with warm water and add 1-2 tablespoons of white vinegar. Point the nozzle at the sink and turn on the Cordless Power Flosser to run the solution through the Cordless Power Flosser until the reservoir is empty. Rinse by repeating with a full reservoir of clean warm water.
Nozzle Storage Case
The storage case can be hand washed in warm water with mild soap or cleaned in the top rack of the dishwasher.
Travel pouch
Clean the travel pouch by wiping with a soft cloth and a mixture of warm water with mild soap. Wipe the travel pouch with cloth to dry.

Storage

In-Reservoir Nozzle Storage

Your Cordless Power Flosser is designed such that you can store one nozzle suspended from the bottom of the Cordless Power Flosser handle into the reservoir. To use this functionality:

  1. Twist reservoir to detach.

  2. Remove the nozzle by pressing the nozzle eject button on the back of the handle.

  3. Insert bottom of nozzle into the bottom of the Power Flosser.

  4. Twist the reservoir to reattach.
    Note: Be sure to dry the inside of the reservoir and the nozzle prior to using this functionality.
    Note: To facilitate drying, keep the reservoir side fill port door open or leave the Cordless Power Flosser disassembled between uses.
    Note: If you are not going to use the product for an extended period of time, unplug it from the electrical outlet, clean it and store it in a cool and dry place away from direct sunlight.
    Warning: Do not place other items in the reservoir. In particular, do not store the charging cord or wall adapter in the reservoir

Replacement
Replace nozzles every 6 months or immediately when damaged. To buy accessories or spare parts, visit philips.com or go to your local Philips Sonicare dealer.

Frequently asked questions

Can I use mouthwash or essential oils in my reservoir?****

– It is not recommended to use essential oils in the reservoir. Mouthwash can be mixed with water and used in the reservoir. After using mouthwash, rinse the device to prevent clogging by partially filling reservoir with warm water and running product with tip pointed into sink until reservoir is empty.

Will other nozzles fit on my Philips Sonicare Power Flosser?****

– Only Philips Sonicare Power Flosser nozzles will work with this device. Nozzles from other brands and Philips AirFloss nozzles are not compatible with this product.

How often do I need to replace my nozzle?****

– We advise you to replace your nozzle after 6 months of use. You can find more information about buying replacement parts at philips.com

Warranty and support

For product information, support and online user instructions, please visit: www.philips.com/support or read the international warranty leaflet.
Warranty restrictions
The terms of the international warranty do not cover the following:

  • Nozzles
  • Damage caused by use of unauthorized replacement parts or unauthorized nozzles
  • Damage caused by misuse, abuse, neglect, alterations or unauthorized repair
  • Normal wear and tear, including chips, scratches, abrasions, discoloration or fading

Recycling

  • This symbol means that electrical products and batteries shall not be disposed of with normal household waste.
  • Follow your country’s rules for the separate collection of electrical products and batteries.

Removal of built-in rechargeable battery
The built-in rechargeable battery must be removed by a qualified professional when the product is discarded. Instructions for removal of built-in rechargeable batteries can be found on www.philips.com/support.

www.philips.com/Sonicare
©2021 Koninklijke Philips N.V. (KPNV). All rights reserved. Philips and the
Philips shield are trademarks of KPNV. Sonicare and the Sonicare logo are
trademarks of Philips Oral Healthcare, LLC and/or KPNV.
3000.077.0683.1 (5/10/2021)

Documents / Resources

| PHILIPS sonicare 2000, 3000 Series Cordless Power Flosser [pdf] User Guide
sonicare 2000 3000 Series Cordless Power Flosser, sonicare 2000 Series, sonicare 3000 Series, Cordless Power Flosser, Power Flosser, Cordless Flosser, Flosser
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References

Read User Manual Online (PDF format)

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