Danfoss SNC Supplier User Guide
- July 23, 2024
- Danfoss
Table of Contents
SNC Supplier
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Product Information
Specifications
- Product Name: SNC Supplier Quick Guide
- Version: SAP SNC Version 7.5
- Approved by: Kumar Sivashanmugam
- Revision Date: 4th March 2021
- Language: EN
Product Usage Instructions
1. Logging In
To log in, follow these steps:
- Visit the link: https://suppliers.danfoss.com/
- Read the terms for using SNC.
- Enter your User ID and password.
- Click on ‘Log on’.
- You can change your password from the login screen.
2. General Navigation
To navigate in SNC:
-
Use the Quick View Menu to access different sections.
-
To set a standard entry screen, press the star button in the
upper left corner. -
Explore different tabs like Microblog, Confirmation, and
Shipping for various functionalities. -
Use the Refresh link to update screens as necessary.
-
Utilize the drop-down menu and arrow marks for easy navigation
between screens.
3. Forecast
Understanding forecast in SNC:
-
The forecast represents Danfoss’ best guess of future
requirements on a code number level. -
Contact planner or purchaser for clarification if you suspect
any errors in the forecast. -
Daily or weekly updates are made based on Danfoss’ order
situation and production orders.
3.1 Viewing Forecasts
To see forecasts:
- Create a forecast period (Time Buckets Profile).
- Define how you want to see the forecasts.
- Forecasts are updated daily or weekly based on Danfoss’
production planning process.
Frequently Asked Questions (FAQ)
Q: What is the recommended browser for accessing SNC?
A: The recommended browser is Microsoft Edge.
Q: How often are forecasts updated in SNC?
A: Forecasts are updated daily or weekly based on Danfoss’
production planning process.
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SNC Supplier Quick Guide
SNC Supplier quick guide
SAP SNC Version 7.5
Approved by Kumar Sivashanmugam
Revision – 4th March 2021 Language: EN
Scope and Field of Application
This document is meant for SNC suppliers and describes the steps and procedure
on how to work with SNC Forecast, PO, ASN etc. in SNC web portal.
Table of contents: 1 How do I log on? ……………………………………………………………………………………………………2
2 General navigation in SNC. …………………………………………………………………………………….3
2.1 Quick View ……………………………………………………………………………………………………..3 2.2 Navigation
between Screens ………………………………………………………………………………5 3 Forecast
………………………………………………………………………………………………………………..5 3.1 How do I see Forecast
……………………………………………………………………………………..6 4 How is the normal order flow in SNC?
……………………………………………………………………..8 5 How to see and confirm new Orders?
……………………………………………………………………….9 5.1 Confirm as
requested……………………………………………………………………………………….11 5.2 What if I cannot confirm as
requested………………………………………………………………..11 5.3 To View the Approval Status of PO’s
which are not confirmed as requested ………….14 5.3.1 How to reconfirm purchase
orders rejected by planners…………………………………….14 5.4 How to change order
confirmation for already confirmed PO……………………………….17 5.5 What to do when there
is Price Variance ……………………………………………………………18 5.6 How to check the drawing
number of a specific product in PO……………………………..18 5.7 How do I Print an order
……………………………………………………………………………………19 6 How do I make Advance Shipping
Notifications? …………………………………………………….20 7 How to Cancel wrong ASN and Create
new ASN? …………………………………………………..25 8 How do I logoff from SNC
?………………………………………………………………………………….26
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1 How do I log on?
Use the following link: https://suppliers.danfoss.com/ or
suppliers.danfoss.com/ The recommended browser is Microsoft Edge and version
as below
The SNC logon screen comes up. Read the text regarding terms for using SNC.
Enter User id and password and click `Log on’ You can change password from
this screen anytime.
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2 General navigation in SNC.
2.1 Quick View Menu Exceptions Quick View.
To set as standard entry screen, press the star button in the upper left corner
.
When you enter SNC `Quick view screen’, you can see 3 tabs as standard settings done by Danfoss.
Microblog:
The Microblog is used to communicate short “Twitter” type messages of 140
characters or less between Danfoss and our Suppliers. Microblog will be used
to send communication only from Danfoss side to suppliers. Danfoss person will
mostly contact you via Email or Phone
Confirmation:
Go to next tab `Confirmation’ where you will see Purchase orders categorized
into three tables as below. The green boxes explain the content of each part.
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Shipping:
Please be aware of the “Refresh” link (here it is at the top left of the screen). SNC will only update the screens you work on if you press this link. So, if you cannot find an order or similar, you will probably have to press the “Refresh” link. This goes for all screens in SNC.
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2.2 Navigation between Screens:
At any point of time, you can go to any of the previous screens by selecting
the drop down next to arrow mark at the top left of Quick view. You can also
navigate to immediate previous or next screen by selecting the arrow mark as
per below screen
3 Forecast
Please be aware, that forecast in SNC represents Danfoss best guess of future
requirements on code number level. It changes Daily or Weekly depending on
Danfoss order situation, production orders and purchase orders. It is the “raw
data” from our ERP system and can contain errors. If you suspect the forecast
is wrong, contact planner or purchaser for clarification.
Danfoss has a daily production planning process and normally the production
forecasts are updated to SNC daily or weekly.
The first time you log on to SNC and want to see the forecasts, you have to
define exactly how you want to see it. This is done by creating a forecast
period (Time Buckets Profile)
3.1 How do I see forecasts?
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Select the menu Demand Order Forecast Monitor Order Forecast Details
Select the Plant for which you need to view the forecast from the field
“Customer location” and press the “Go” button. Note: If you want to view
forecast for all the plants together enter * key in “Customer Location” and
press “Go”
You can now see the forecasts for all code numbers.
“Customer Planned Requirements” are the forecast in the relevant time bucket.
“Customer Firm Requirements” are actual open orders NOT FORECAST!
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“Personalize” button at the right side above months can be used to increase or
decrease the displayed rows/columns. If you want to export the forecast to
Microsoft Excel, press the button “Export” and select “Export to Microsoft
Excel.
The selected data will be extracted in .xls format and can be opened with
Microsoft Excel. Note: When you want to change the view of the forecast
period, please contact your respective Danfoss planner/Buyer.
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4 How is the normal order flow in SNC? The drawing below shows the normal
order flow.
Danfoss
Danfoss makes purchase order. It is transmitted to SNC
Confirmation is registered on order
Supplier
Supplier confirms purchase order in SNC
Goods are received at Danfoss based on ASN
Supplier ships goods and make Advance Shipping Notification (ASN) in SNC
Supplier can see in SNC that the goods are received at Danfoss Refer
document “ASN Status_GR Status”
SNC provides the most updated order status. Basically, the supplier and
Danfoss see the same.
Note: Please keep the initial confirmed delivery date. If not able to keep it,
check the section Order Changes.
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5 How to see and confirm new Orders? There are two ways on how to view
Purchase order in SNC. If you use either of the way, you will be redirected to
Purchase order Worklist session. They are given below:
1. Go to Quick view screen Go to Confirmation’ tab Click on the list of PO’s available in tablePO: Items To Be Confirmed by Change Date’
You will now get the Purchase Order Worklist screen where it is possible to
download Excel sheet of the orders by pressing ´Export´ as well as confirm the
PO´s. If you want to filter the orders by any variable or arrange the orders
to your preference, just press the column title, e.g. ´PO No.´ and choose the
PO No. or the action you want the system to perform.
You can sort the orders in ascending or descending order from this menu. The
same method applies in all screens in SNC that have table of variables that
can be filtered:
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Note: If you want to search a particular PO, select “User-defined Filter” from
the above screen and enter the PO number
2. Menu Purchase order Purchase Order Worklist
The purchase order worklist screen will open.
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Use every time the “Refresh” link which is on the right bottom of the page
before you confirm an order Now, Confirm the order by putting a checkmark in
“Cnf. Rqstd” and press “Save and publish”. See below. The order is now
confirmed as requested.
How to Confirm Purchase order in SNC
5.1 Confirm as Requested : Confirm multiple PO lines as requested by Danfoss
then click `Save and Publish’. Note: PO lines with changes like quantity and
delivery date – refer to chapter 5.1(b)
To refresh this page, go back to the quick view page and click refresh.
5.2 What if I cannot confirm as requested?
If you want to make any change of delivery date or/and quantity before
confirming the PO, use any of the below two option
Option 1 is used when you don’t want to split the PO line but only
Quantity/Delivery date changes need to be done.
Option 2 is used when you want to Split the PO line with multiple Delivery
dates and Quantity.
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OPTION 1(Not as Requested): Menu Purchase Order PO Worklist.
Please make sure not to put check mark in the field Conf.Reqtd’ as you are not confirming as requested by Danfoss. Select the PO line where you want to change delivery date / quantity and update new quantity or date or both and click onSave and Publish’
OPTION 2 (Split Confirmation): Menu Purchase Order PO Worklist If you want to
deliver an order on two different delivery dates, then you need to split the
quantity by clicking on the link 1:0 on the PO line.
A new window will appear (Schedule Lines), where you have the option to create
a new confirmation line by pressing the button “Confirm”. Edit Qty and
delivery date for both the lines(confirmation) shown below to make split
confirmation.
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In the picture above the supplier can deliver 440 pieces on 2021.03.26 and the
last 440 pieces on 2021.04.26. Press the “Confirm” button 2 times to make 2
confirmation lines. Please be aware, that total confirmed quantity should be
equal to requested quantity when you make a split.
To finish the confirmation, press the “OK” button and then in the purchase
order worklist press the “Save and publish” button.
Note: Whenever a Danfoss purchase order is not confirmed as requested, it
needs to be reviewed and approved by the Danfoss Planner/Buyer.
Only after the Danfoss planner/buyer approval, the delivery date field changes
to your Confirmed Delivery date (CDD) and the PO will disappear from Quick
view screen upon clicking `Refresh’.
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5.3 To View the Approval Status of PO’s which are not confirmed as requested
You can track the approval status of the PO’s which are confirmed not as
requested in the table “PO Items in approval process by Change date” present
in the confirmation tab of the quick view screen.
Manual Approval required:
This gives the list of purchase orders which are yet to be reviewed by your
Danfoss planners. If a PO is not approved for a long time, you may contact
your corresponding Danfoss planner to approve the PO in SNC.
Confirmation Rejected:
This gives the list of purchase order which are reviewed and rejected by the
Danfoss planner. Suppliers need to contact their Danfoss planners regarding
these orders & must work at their end to improve the ETA (Dock date) further.
5.3.1 How to reconfirm purchase orders rejected by planners.
To reconfirm the rejected purchase order, click on the confirmation reject
chart
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Click on the PO which you need to re-confirm, this will open purchase order
details screen.
In the purchase order details screen, click “Change” button
Now go to the Item details area (bottom of the screen), You can see your
current delivery date & Qty in the “confirmed” schedule line. Update this
delivery date or Qty with the new date (Improvised date) and click on Publish
(top
of the screen).
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A Pop up window will appear as below, click on Yes.
Split Confirmation (If required) If you want to split the quantity to two
dates, click on the request line (1), then click confirm (2). A new schedule
line will be created, enter your new commit date and Qty (3) Then click on
publish (4), to finish your split confirmation.
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5.4 How to Change Order Confirmation in PO which is already confirmed Menu
Purchase Order Purchase Order Worklist In the Worklists Queries select Change
Confirmation as shown below.
Click the `Refresh’ button at the right bottom of the screen.
Now change the order confirmation as needed, select the line and click ‘Save
and Publish’ to send the changed confirmation to Danfoss which must be
approved to see back the changes in SNC.
Note: If this approved then you can see in the PO detail page, the request
line delivery date or quantity will be changed as you confirmed.
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Call the Danfoss respective person to approve immediately or will be approved
when the planner /Buyer see the message.
5.5 What to do when there is Price Variance?
Confirm after changing the PO price
If the Purchase order price need to be changed, please contact your respective
Danfoss purchaser / Inbound planner and request to change the PO price in
their ERP system before confirming the order. Once the correct price is
updated, it will be immediately reflecting in SNC. After verifying the new
price proceed further with the confirmation steps. This is the recommended
practice.
Confirm without changing the price (With Price variance)
Supplier should contact the responsible Danfoss Purchaser and if the price
discussion takes longer time, Supplier can confirm the order, create ASN and
send the Goods. If Invoice comes with more than the PO price, then this will
be taken care from Danfoss.
5.6 How to check the drawing number of the specific product in PO? It is your
responsibility as a supplier to deliver according to the correct drawing
number. The drawing number can be found by clicking the PO number.
The purchase order detail screen will open.
If you click the “Notes” button, the purchase order notes window will open.
Here you can see the drawing number.
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DPS Supplier can see Revision Level/Drawing No from both Purchase order
details Notes as well as on “Due list for Purchasing Document” session. Path:
Menu Delivery Receipts and Requirements Due list for Purchasing Document
Here you can see the Revision level on the field “Drawing / Change No”‘
5.7 How do I Print an order? Use either option 1 or option 2 at your
convenience to print out an order.
OPTION 1:
Menu Purchase order Purchase order details Enter PO no. and Click `GO’ then
Print or save the order
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OPTION 2: Go to Menu Purchase order Purchase order overview Enter PO no and
click GO’, Select PO line Click onPRINT PO’ button to print order.
6 How do I make Advance Shipping Notifications (ASN)?
Points to be noted before ASN creation:
If there is any change in ASN Quantity (more or less than confirmed), please
change order confirmation before creating ASN. This change of confirmation
must be approved by Danfoss person before you create ASN for this order.
ASN needs to be created when shipping the goods from your location, so that
Danfoss will do `Goods receipt’ with respect to this ASN.
Option 1:
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ASN Creation from Quick View:
ASN can be created from Quick view by clicking on corresponding category: Go
to Shipping tab where you can see category: Due today, Due within 7 days & Due
within 30 days (Marked in green color)
Option 2:
ASN Creation from Menu
Select the menu Delivery Receipts and requirements Due list for purchasing
document
If you are not able to see the PO for which ASN to be created after selecting
the above screen, then use “Refresh” button at the right bottom of the screen.
If it is not visible, then follow the below steps:
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Enter Customer location as required (eg.A201 for France) and select Apply. By
doing this you will be able to see the list of POs for ASN to be created and
refresh the page. If you don’t see the required PO’s, please contact
respective Danfoss person (Planner) immediately when you have this kind of
issue. Select the purchase order you are going to ship by clicking the check
box on the left side.
Please make one ASN per delivery note you send to Danfoss. If you send more
purchase orders on the same delivery note, you must select more purchase order
lines. This is done by clicking the check box on the left side of each line
When all lines are selected, press the “Create ASN” button. The ASN window
will open.
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Fill in the Delivery Note number or Invoice number whichever is sent along
with the shipment in the ASN number field. Please check, that the shipping
date and the delivery date at Danfoss are correct.
By default, shipping date and document date should be current date which is
not supposed to be changed and Delivery date will be calculated with respect
to transportation time from Current Shipping date.
If you want to change the Shipping date then remove the Delivery date, change
Shipping date and click Check’ which will update the delivery date according to Transportation time from Shipping date. If Danfoss wants the supplier to send the material faster than normal mode of transport, then selectShipping Detail’ tab and change the `Means of
Transport’ as needed.
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Whenever you do any changes in the means of Transport, remove the delivery
date in General tab and Click on “Check button” once. SNC will pick the
Delivery date automatically according to the transport duration time
maintained in the background. Finally, click on the button “Publish ASN” to
send ASN to update Danfoss PO
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Now, you will see a new window pop up for your confirmation on the price &
quantity. Please click on `YES’ to agree for price & quantity. ASN will now
get published and sent to Danfoss.
7 How to Cancel the wrong ASN and Create New ASN?
To view the created ASNs, click here in Quick view
Select the line with corresponding ASN number and click on the button “Cancel ASN” This will cancel the ASN in SNC and will remove the ASN (LA line) from Danfoss system also.
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If Danfoss has already used the SNC ASN for Goods receipt, then this ASN
cancellation will not update in our system even if SNC allows it to cancel.
Note: SNC will not accept same ASN no. even after the ASN has been cancelled.
You must add extra character in the old ASN no., example: -1′, etc. Or else you can add the letter “A” to the end of your previously used ASN number when creating the new ASN. This way it’s clear that the ASN is a revision of a previously published ASN. Example: Original ASN: 123 this is the ASN that will be cancelled. Revised ASN: 123A this is the revised ASN. 8\. How do I logoff from SNC Portal? You can logoff from SNC portal by pressingLogoff’ on top right of screen and
click `Yes’.
**END OF DOCUMENT***
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