My Momentum®/Powertrak Cyclonic Bagless Vacuum has no suction | Support

• Plug machine in and remove hose

  • Check for suction where hose attaches to back of the vacuum

  • Unplug machine and empty dirt cup

  • Remove pre-motor filters from tray under dirt container and wash with warm water

    • Let them completely air dry (24-48 hrs.) before replacing in machine
    • Clear tray of any debris

  • Remove post-motor filter behind door on side of vacuum

    • Clear any debris from filter
    • The pleated post-motor filter is NOT washable and will need to be replaced when dirty

  • Check the upper tank for clogs

  • Twist the inner cyclone to the left and pull down

  • Wipe the inside of the upper tank and separator plate with a damp cloth

  • Once the inner cyclone is dry, replace into the machine by pushing up and turning to the right

    • If there is still no suction, please visit a BISSELL Authorized Service Center or Contact Us

  • If clean filter indicator is always black, it may be a clogged hose

    • Detach upper hose from the machine and insert broomstick into the hose to clear any clogs
    • Remove screw from left side of the lower hose on back of the machine
    • Straighten this section of the hose by laying the machine out flat (the handle release pedal will need to be pushed twice)
    • Remove hard plastic hose wand base to expose lower hose – push a broomstick through to unclog
    • If clog is now cleared but indicator is still black, turn machine off and back on – this should reset the indicator and resolve the issue
    • If still black, please visit a BISSELL Authorized Service Center or Contact Us

  • If clean filter indicator is always red, clean filters and upper tank area (see above for instructions)

    • Dirty filters can restrict airflow, turning the indicator red​​​​​

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