PARKSIDE PRM 1500 B2 Electric Lawn Mower Instruction Manual

: July 17, 2024
: PARKSIDE

PARKSIDE PRM 1500 B2 Electric Lawn Mower

PARKSIDE-PRM-1500-B2-Electric-Lawn-Mower-product

FAQ

Q: Can I use the Electric Lawnmower in wet conditions?
- A: No, it is not safe to operate the Electric Lawnmower in wet or damp conditions to avoid the risk of electric shock.
Q: How often should I sharpen the lawnmower blade?
- A: It is recommended to sharpen the lawnmower blade at least once a year or more frequently if you notice a decrease in cutting efficiency.

Before reading, unfold the page containing the illustrations and familiarise yourself with all functions of the device.

Introduction

Congratulations on purchasing your new electric lawn mower (hereafter referred to as device or power tool).
You have chosen a high-quality device. This device was quality-tested and subjected to a final inspection during production, therefore ensuring proper functioning of your device.

The instruction manual forms part of this device. It contains important information on safety, use and disposal. Read the instruction manual carefully. Familiarise yourself with the controls and how to use the device correctly. Use the device only as described and for the stated fields of application. Store the instruction manual carefully and ensure that all documents are handed over in the event that the device is passed on to another user.

Proper use

This device is only intended for the following use:

Lowing lawns and grassed areas in residential applications.
Use of the device in the rain or a damp environment is prohibited.
The device is intended for use by adults. Children under the age of 16 may not use the device, except under supervision. Any other use that is not expressly permitted in this instruction manual may pose a serious hazard to the user and result in damage to the device. The operator or user of the machine is responsible for any accidents or personal injury and/or material damage to third parties or their prop-erty. The machine is intended to be used by do-it-yourselfers. It was not designed for heavy commercial use. The warranty is void in the case of commercial use. The manufacturer is not liable for damage caused by improper use or incorrect operation.

Scope of delivery/accessories

Unpack the device and check that everything is present.
Dispose of the packaging material properly.

Electric Lawnmower
Upper bar
Lower bar
Grass catcher
2x Wing nut (with washer and carriage bolt for fastening the upper bar)
2x Wing nut (with washer and attachment for fastening the lower bar)
2x Cable holder
Mulching kit
Translation of the original instructions.

Overview

The illustrations for the device can be found on the front and back fold-out page.

(Fig. A)

PARKSIDE-PRM-1500-B2-Electric-Lawn-Mower-fig-2

Upper bar
Extension cable strain relief
Lower bar
Connecting caps
Impact protection
Carrying handle
Device housing
Recessed grip
Wheels
Wing nut (for fastening the lower bar)
Machine cable
Grass catcher
Handle
Filling level indicator
Cable holder
Wing nut (for fastening the upper bar)
Extension cable outlet
Switch lock
Bail bar
Mulching kit
Extension cable (not included)
- (Fig. B)
Washer
- (Fig. C)
Carriage bolt
- (Fig. D)
Plastic tabs
Grass catcher linkage
Auxiliary handle
- (Fig. F)
Lever for cutting height adjustment
Ratchet mechanism
- (Fig. G)
Mulching kit bracket
- (Fig. I)
Blade
Blade bolt
Motor spindle

Description of functions

The machine has an electric motor and a plastic housing. There are different types of mowing and a 6-step cutting height adjustment.
The cutting tool rotates parallel to the cutting plane.
Please refer to the descriptions below for information on how the operating elements work.

Technical Data

Electric Lawnmower PRM 1500 B2

Input power of motor ………………. 1500 W
Mains power supply ……… 230 V∼; 50 Hz
No-load rotation speed n0 ….. 3400 min−1
Cutting width ……………………….. ≈ 360 mm
Cutting height …………………….. 25 – 75 mm
Protection class ..⧈ II ( double insulation )
Protection type ……………………………….IPX4
Weight ………………………………………≈14 kg
Grass catcher volume …………………..≈ 40 l
Sound pressure level (LpA) ……………………………….. 69.8 dB; KpA=3 dB
Sound power level (LWA)
- – Guaranteed ……………………………..92 dB
- – Measured ……… 90.1 dB; KWA=1.85 dB
Vibration at U-handle (ah)
- ………………………. 2.337 m/s²; K=1.5 m/s²

Levels of noise and vibration were determined according to the standards and regulations in the declaration of conformity.
The specified total vibration value and the stated noise emission value have been measured according to a standardised test method and can be used to compare one power tool with another. The specified total vibration value and the stated specified noise emission value can also be used for a provisional assessment of the load.

WARNING: The vibration and noise emissions may deviate from the specified values during actual use of the power tool, depending on how the power tool is being used. Try to keep the exposure to vibrations as low as possible. An example of a measure to reduce vibration exposure is limiting the working hours. All parts of the operating cycle have to be considered while doing so (for example, times when the power tool is switched off and times when it is switched on but running without any load).

Safety Information

This section deals with the basic safety instructions for using the device.

Meaning of the safety information

DANGER! If you do not observe this safety instruction, an accident will occur.
- The result of which is severe bodily injury or death.
WARNING! If you do not observe this safety instruction, an accident may occur. The result of which is likely severe bodily injury or death.
CAUTION! If you do not observe this safety instruction, an accident will occur.
- The result of which is likely minor or moderate bodily injury.
NOTICE! If you do not observe this safety instruction, an accident will occur. The result of which is possible damage to property.

Pictograms and symbols

Symbols on the device

PARKSIDE-PRM-1500-B2-Electric-Lawn-Mower-fig-8

Fill level indicator on the grass catcher

Fill level indicator open: Grass catcher empty
Fill level indicator closed: Grass catcher full

Symbols used in the instruction manual

Pull out the mains plug before maintenance work or if the power cord is damage
Use protective gloves

General Power Tool Safety Warnings

WARNING! Read all safety warnings, instructions, illustrations and specifications provided with this power tool. Failure to follow all instructions listed below may result in electric shock, fire and/or serious injury.

Save all warnings and instructions for future reference.
The term “power tool” in the warnings refers to your mains-operated (corded) power tool or battery-operated (cordless) power tool.

WORK AREA SAFETY

Keep work area clean and well lit. Cluttered or dark areas invite accidents.
Do not operate power tools in explosive atmospheres, such as in the presence of flammable liquids, gases or dust. Power tools create sparks which may ignite the dust or fumes.
Keep children and bystanders away while operating a power tool. Distractions can cause you to lose control.

ELECTRICAL SAFETY

Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with earthed (grounded) power tools. Unmodified plugs and matching outlets will reduce risk of electric shock.
Avoid body contact with earthed or grounded surfaces, such as pipes, radiators, ranges and refrigerators. There is an increased risk of electric shock if your body is earthed or grounded.
Do not expose power tools to rain or wet conditions. Water entering a power tool will increase the risk of electric shock.
Do not abuse the cord. Never use the cord for carrying, pulling or unplugging the power tool. Keep cord away from heat, oil, sharp edges or moving parts. Damaged or entangled cords increase the risk of electric shock.
When operating a power tool outdoors, use an extension cord suitable for outdoor use. Use of a cord suitable for outdoor use reduces the risk of electric shock.
If operating a power tool in a damp location is unavoidable, use a residual current device (RCD) protected supply. Use of an RCD reduces the risk of electric shock.

PERSONAL SAFETY

Stay alert, watch what you are doing and use common sense when operating a power tool. Do not use a power tool while you are tired or under the influence of drugs, alcohol or medication. A moment of inattention while operating power tools may result in serious personal injury.
Use personal protective equip-ment. Always wear eye protec-tion. Protective equipment such as a dust mask, non-skid safety shoes, hard hat or hearing protection used for appropriate conditions will reduce per-sonal injuries.
Prevent unintentional starting. Ensure the switch is in the off-position before connecting to power source and/or battery pack, picking up or carrying the tool. Carrying power tools with your finger on the switch or energizing power tools that have the switch on invites accidents.
Remove any adjusting key or wrench before turning the power tool on. A wrench or a key left attached to a rotating part of the power tool may result in personal injury.
Do not overreach. Keep proper footing and balance at all times. This enables better control of the power tool in unexpected situations.
Dress properly. Do not wear loose clothing or jewellery. Keep your hair and clothing away from moving parts. Loose clothes, jewelry or long hair can be caught in moving parts.
If devices are provided for the connection of dust extraction and collection facilities, ensure these are connected and prop-erly used. Use of dust collection can reduce dust-related hazards.
Do not let familiarity gained from frequent use of tools allow you to become complacent and ignore tool safety principles. A careless action can cause severe injury within a fraction of a second.

POWER TOOL USE AND CARE

Do not force the power tool. Use the correct power tool for your application. The correct power tool will do the job better and safer at the rate for which it was designed.
Do not use the power tool if the switch does not turn it on and off. Any power tool that cannot be controlled with the switch is dangerous and must be repaired.
Disconnect the plug from the power source and/or remove the battery pack, if detachable, from the power tool before making any adjustments, changing accessories, or storing power tools. Such preventive safety measures reduce the risk of starting the power tool accidentally.
Store idle power tools out of the reach of children and do not allow persons unfamiliar with the power tool or these instructions to operate the power tool. Power tools are dangerous in the hands of untrained users.
Maintain power tools and accessories. Check for misalignment or binding of moving parts, breakage of parts and any other condition that may affect the power tool’s operation. If damaged, have the power tool repaired before use. Many accidents are caused by poorly maintained power tools.
Keep cutting tools sharp and clean. Properly maintained cutting tools with sharp cutting edges are less likely to bind and are easier to control.
Use the power tool, accessories and tool bits etc. in accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool for operations different from those intended could result in a hazardous situation.
Keep handles and grasping surfaces dry, clean and free from oil and grease. Slippery handles and grasping surfaces do not allow for safe handling and control of the tool in unexpected situations.

SERVICE

Have your power tool serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the power tool is maintained.

Lawnmower safety warnings

Do not use the lawnmower in bad weather conditions, especially when there is a risk of lightning. This decreases the risk of being struck by lightning.
Thoroughly inspect the area for wildlife where the lawnmower is to be used. Wildlife may be injured by the lawnmower during operation.
Thoroughly inspect the area where the lawnmower is to be used and remove all stones, sticks, wires, bones, and other foreign objects. Thrown objects can cause personal injury.
Before using the lawnmower, always visually inspect to see that the blade and the blade assembly are not worn or damaged. Worn or damaged parts increase the risk of injury.
Before use, check the supply cord and any extension cord for signs of damage or aging. Do not use the lawnmower if the cord is damaged or worn. If the cord is damaged or worn during use, switch off the lawnmower and do not touch the cord before disconnecting it from the supply. A damaged supply cord or extension cord may result in electric shock, fire and/ or serious injury.
Keep guards in place. Guards must be in working order and be properly mounted. A guard that is loose, damaged, or is not functioning correctly may result in personal injury.
Keep all cooling air inlets clear of debris. Blocked air inlets and debris may result in overheating or risk of fire.
While operating the lawnmower, always wear non-slip and protective footwear. Do not operate the lawnmower when barefoot or wearing open sandals. This reduces the chance of injury to the feet from contact with the moving blade.
While operating the lawnmower, always wear long trousers. Exposed skin increases the likelihood of injury from thrown objects.
Do not operate the lawnmower in wet grass. Walk, never run. This reduces the risk of slipping and falling which may result in personal injury.
Do not operate the lawnmower on excessively steep slopes. This reduces the risk of loss of control, slipping and falling which may result in personal injury.
When working on slopes, always be sure of your footing, always work across the face of slopes, never up or down and exercise extreme caution when changing direction. This reduces the risk of loss of control, slipping and falling which may result in personal injury.
Use extreme caution when reversing or pulling the lawnmower towards you. Always be aware of your surroundings. This reduces the risk of tripping during operation.
Keep the supply cord away from the cutting blades. A damaged supply cord may result in electric shock, fire and/or serious injury.
Switch off and remove plug from mains if the cord is entangled or damaged. Entangled or damaged cords can increase the risk of electric shock.
Do not touch blades and other hazardous moving parts while they are still in motion. This reduces the risk of injury from moving parts.
When clearing jammed material or cleaning the lawnmower, make sure all power switches are off and the plug is disconnected. Unexpected operation of the lawnmower may result in serious personal injury.

Additional safety instructions

Connect the device only to a power outlet with a residual current circuit breaker (FI switch) of rated residual current no more than 30 mA.
Only use accessories recommended by PARKSIDE. Unsuitable accessories may cause electric shock or fire.

Residual risks

There will always be residual risks even if you operate this power tool according to the instructions. The following hazards may occur in connection with the type and design of this power tool:

Eye damage if no suitable eye protection is worn.
Hearing damage if suitable ear protection is not worn.
Health injuries resulting from the effect of hand/arm vibration in the event that the tool is used over a longer period of time or is not used and maintained properly.
Cutting injuries
Injuries caused by moving parts or hot surfaces.

WARNING! Danger due to electromagnetic field generated while the tool is in operation. Under certain circumstances, this field may negatively affect active or passive medical implants. In order to reduce the danger of serious or fatal injuries, we recommend that individuals who wear medical implants should consult their doctor and the manufacturer of the implant before operating the machine.

Preparation

WARNING

Risk of injury due to unintentional start-up. Do not insert the plug into the outlet until the device is fully prepared for use.

Control elements

Familiarise yourself with the operating elements before using the device for the first time.

Filling level indicator

Notes (Fig. A)

A fill level indicator (12) is fitted above the grass catcher (14).
The filling level indicator (14) only works while the machine is in operation.

Fill level indicator open: Grass catcher empty
Fill level indicator closed: Grass catcher full

Assembly

Only carry out work that you know you are capable of. If in doubt, consult an expert or our service centre directly.

Fitting the bar

Note

For simple bar assembly, select the following cutting height position: 25 mm (see Setting the cutting height)

Fitting the lower bar (Fig. B)

Pull the connecting caps (4) over the tube ends on the lower bar (3).
Bend the lower bar (3) up slightly.
Attach the lower bar (3) with the connecting caps (4) to the right and left of the machine housing (7).
Select one of the 3 possible height settings marked on the lawn mower housing (7) and on the connecting cap (4):
Tighten the wing nuts (10) with the washers (22) in a clockwise direction.

Fitting the upper bar (Fig. C)

Thread the extension cable strain relief (2) onto the upper bar (1).
Attach the upper bar (1) to the right and left of the lower bar (3) using the wing nuts (16), the enclosed carriage bolts (23) and washers (22).
Tighten the wing nuts (16) clockwise.
Snap in cable holder: Clip the cable holders (15) onto the upper (1) and lower bar (3) and use them to secure the machine cable (11).

Setting the inclination (Fig. B)

Slightly loosen the wing nuts (10) and the washers (22).
Set the desired inclination of the bar.
Tighten the wing nuts (10) with the washers (22) in a clockwise direction.

Attaching the grass catcher (Fig. D)

Clamp the handle (13) to the top of the grass catcher (12).
Place the plastic tabs (24) over the grass catcher linkage (25).

Attaching/removing the grass catcher

WARNING: Risk of injury. Do not operate the machine without an impact guard or grass catcher.

Hooking in the grass catcher (Fig. E)

Lift the impact protection (5).
Hold the grass catcher (12) by the handle (13).
Hook the grass catcher (12) into both holders.
Fold the impact guard (5) onto the grass catcher (12). It holds the grass catcher (12) in the correct position.

Removing the grass catcher (Fig. E)

Lift the impact protection (5).
Hold the grass catcher (12) by the handle (13).
Unhook the grass catcher (12).
Fold the impact protection (5) back onto the machine housing (7).

Emptying the grass catcher (Fig. E)

Lift the impact protection (5).
Hold the grass catcher (12) by the handle (13).
Unhook the grass catcher (12).
Grip the grass catcher (12) not only by the handle (13) but also by the auxiliary handle [ [see (26) → Fig. D]] for a better hold.
Empty the cut grass into a suitable container.
Fold the impact protection (5) back onto the machine housing (7).

Setting the cutting height

Select the correct cutting height

A high cutting height should be selected for the first mowing of the season. The correct cutting height is between 25 and 40 mm for an ornamental lawn and about 40 to 60 mm for a utility lawn.

The machine has 6 cutting heights:

25/35 mm – low cutting height
45/55 mm – medium cutting height
65/75 mm – large cutting height

Procedure (Fig. F)

Grip the carrying handle (6) to prevent the machine from rolling away.
Grasp the cutting height adjustment lever (27) and push it to the side.
Move the cutting height adjustment lever (27) past the ratchet mechanism (28) to the desired cutting height.
Press the cutting height adjustment lever (27) to the side to engage it.

Lawn care

Regular mowing stimulates the grass to an increased leaf formation, while at the same time killing weeds. As a result, the lawn becomes denser after each mowing and the outcome is a healthier lawn in general. The first cut takes place roughly in April when the grass is about 70 – 80 mm high. During the main growing season, the lawn is mowed at least once a week.

Mulching kit

Difference between mowing lawns and mulching lawns

When using the mulching kit (20), the grass clippings are not collected in a catcher but are instead shredded and spread across the lawn. The nutrients contained in the clippings are thus left to be broken down by soil organisms and form a nutrient cycle. Mulched lawns therefore need to be fertilised much less frequently.

As a basic rule, the lawn has to be mowed relatively often so that only small amounts of mulch remain on the lawn. It is therefore best to mulch the lawn at least once a week and to adjust the mower so that only about 40 % of the total height of the lawn is left as mulch. If the mulch remains visible on the lawn (for example when cutting the lawn for the first time of the year or during strong growth), the grass catcher (12) should be used.

Inserting the mulching kit (Fig. G)

Remove the grass catcher [see (12) → Fig. A], if fitted.
Lift the impact protection (5).
Slide in the mulching kit (20). The mulching kit bracket (29) engages.
Fold the impact protection (5) back onto the mulching kit (20).

Removing the mulching kit (Fig. G)

Lift the impact protection (5).
Press in the mulching kit bracket (29) and remove the mulching kit (20).
Fold the impact protection (5) back onto the mulching kit (20).

Operation

Working instructions

WARNING! Risk of injury. The apparatus must only be adjusted when the motor is switched off and the blade is stationary. Pull out the safety plug (10).
WARNING! Risk of injury. The blade will keep rotating for a few seconds after the machine has been switched off. Do not touch the running blade.
WARNING! Risk of injury. Do not operate the machine without an impact guard or grass catcher.

Notes

Before using the machine, always check whether all screws, nuts, bolts and other fasteners are tightly secured and that the safety devices and protective covers are in place. Worn or damaged labels must be replaced.
Observe noise protection rules and other local regulations.

Procedure

Begin mowing near the power outlet and work away from the outlet.
Always keep the extension cord behind you and put it on the area already mowed after you turn.
Adjust the cutting height so that the device is not overloaded. If this not done, the motor may become damaged.
Move the device at walking speed and in lines which should be as straight as possible. For a flawless mowing result, the lines should always overlap by a few centimetres.
Always move across slopes crosswise.
Do not move the machine backwards.
If the blades come into contact with a foreign object, turn the engine off immediately. Wait until the blade comes to a stop and check the device for damage. Only continue working if the device is undamaged.
Switch off the machine during longer breaks or when transporting it and wait until the blade has stopped moving.
Clean the device after each use, as described in Cleaning, maintenance and storage.

Switching on and off

WARNING: Risk of injury. The blade will keep rotating for a few seconds after the machine has been switched off. Do not touch the running blade.

Switching on (Fig. H)

Place the machine on a level surface.
Plug the mains plug of the extension cable (17) into the power outlet for the extension cable (21) on the upper bar (1).
For strain relief, form a loop from the end of the extension cable (21) and hook it into the extension cable strain relief (2).
Connect the machine to the power supply.
Before switching the machine on, make sure that it is not touching any objects.
To switch on, hold down the switch lock (18) and pull the bail bar (19).
Now release the switch lock (18).

Switching off (Fig. H)

To switch off, let go of the bail bar (19).

Transport

Notes (Fig. A)

Switch off the machine, pull out the mains plug and wait for the blade to come to a stop.
Be aware of the weight of the device and do not overstrain yourself.
Wear gloves when transporting the device and avoid coming into contact with dangerous parts when transporting it (e.g. hot engine, blades).
Always carry the machine by the carrying handle (6) and the recessed grip (8) at the same time to ensure a secure hold.

Cleaning, Maintenance And Storage

WARNING: Electric shock! Risk of injury due to unintentional start-up. Protect yourself when performing maintenance or cleaning work. Switch off the device and disconnect the mains plug from the socket.

You should have any repair and maintenance work that is not described in these instructions carried out by our Service Centre. Only use original replacement parts.

Cleaning

WARNING: Electric shock! Never spray down the device with water.

Risk of injury! Pull out the mains plug and wait for the blade to come to a stop.
Use protective gloves

Note

Risk of damage. Chemical substances may attack the plastic parts of the machine.
Do not use any cleaning agents or solvents.

Cleaning after operation

Keep the ventilation slits, motor housing and handles of the machine clean. Use a damp cloth or brush to do this.
Do not use any hard or sharp objects for cleaning. This could damage the machine.
Remove any plant remains that have become stuck to the wheels, ventilation opening, ejector opening and blade area using a piece of wood or plastic.

Maintenance

Risk of injury! Pull out the mains plug and wait for the blade to come to a stop.

Use protective gloves

Check the device before each use for obvious defects such as loose, worn or damaged parts. Ensure that all nuts, bolts and screws are firmly in place.
Check the covers and protective devices for damage and correct fit. Replace these if necessary.
Oil the axles of the wheels from time to time.

We are not liable for damage cause by our devices if this is caused by improper repair, the use of non-original parts or incorrect use.

Replacing blades

If the blade is blunt, it can be resharpened by a specialist company. If the blade is damaged or unbalanced, it must be replaced.

Tools required

Spanner (SW13)

Correct order

Motor spindle – blade – washer – clamping disk – blade bolt

Procedure (Fig. I)

Pull out the mains plug and wait for the blade to come to a stop.
Turn the machine on its side.
Use sturdy gloves and keep hold of the blade (30). Use a spanner to turn the blade bolt (31) counter-clockwise from the motor spindle (32).
Reassemble the new blade (30) in reverse order. Make sure that the blade (30) is positioned correctly and that the blade bolt (31) is tightened.

Storage

WARNING: Risk of fire. Do not store the machine with the grass catcher full. If the weather is too hot, the grass will begin to ferment under heat.

Notes

Always keep the appliance clean, dry and out of the reach of children.
Give the motor time to cool off before you store the device in an enclosed space.
Do not wrap the machine in nylon bags, as moisture and mould could form.

Please observe the following for space-saving storage of the machine:

Procedure (Fig. J)

Loosen the wing nuts (16).
Fold the upper bar (1) forwards so that the machine takes up less space.
The machine cable [see (11) → Fig. A] must not be jammed when you do this.

Troubleshooting

The following table will assist you in fixing faults:

Problem	Possible cause	Error correction

Machine does not start

|

No mains power supply

| Check the socket, mains con- nection cable, plug and fuse and have them repaired by a qualified electrician if necessary.
Bail bar (19) defective|

contact the service centre.

Worn out carbon brushes
Defective motor
Grass too long| Set higher cutting height. Press upper bar (1) to raise front wheels slightly.
Motor switches off| Blockage by foreign body| Remove foreign body

Output not satisfactory or motor is difficult to operate

Fill level indicator (14) does not work

|

Dirt accumulation

| Cleaning with a soft brush. The fill level indicator must close by itself after being opened.

Disposal

Disposal/ environmental protection

The device, accessories and packaging should be properly recycled.
Waste electrical and electronic equipment (WEEE) must not be disposed of with domestic waste.
The symbol of the crossed-out wheeled bin means that this product must not be disposed of as unsorted municipal waste at the end of its useful life.

Directive 2012/19/EU on waste electrical and electronic equipment:

Consumers are legally obliged to recycle electrical and electronic equipment in an environmentally sound manner at the end of its life. In this way, environmentally friendly and resource-saving recycling is ensured.
Depending on the implementation in national law, you may have the following options:

Return to a shop,
Hand over to an official collection point,
Return to the manufacturer/distributor.

This does not affect accessories enclosed with the old devices or tools without any electrical components.

Disposal information for lawnmowers

Do not throw cut grass into the rubbish bin; instead, take it for composting or spread it as a mulch below shrubs and trees.

Service

Guarantee

Dear Customer,

This product is provided with a 3 year guarantee from the date of purchase.
In case of defects, you have statutory rights against the seller of the product.
These statutory rights are not restricted by our guarantee presented below.

Terms of Guarantee

The guarantee period begins on the date of purchase. Please retain the original receipt.
This document is required as proof of purchase.
If a material or manufacturing defect occurs within three years of the date of purchase of this product, we will repair or replace – at our choice – the product for you free of charge. This guarantee requires the defective product and proof of purchase to be presented within the three-year period with a brief written description of what constitutes the defect and when it occurred.
If the defect is covered by our guarantee, you will receive either the repaired product or a new product. No new guarantee period begins on repair or replacement of the product.

Guarantee Period and Statutory

Claims for Defects

The guarantee period is not extended by the guarantee service.
This also applies for replaced or repaired parts. Any damages and defects already present at the time of purchase must be reported immediately after unpacking. Repairs arising after expiry of the guarantee period are chargeable.

Guarantee Cover

The product has been carefully produced in accordance with strict quality guidelines and conscientiously checked prior to delivery.
The guarantee applies for all material and manufacturing defects. This guarantee does not extend to cover product parts that are subject to normal wear and may therefore be considered as wearing parts (e.g. Blade) or to cover damage to breakable parts .
This guarantee shall be invalid if the product has been damaged, used incorrectly or not maintained. Neither does it extend to damage resulting from water, frost, lightning and fire or improper transport. Precise adherence to all of the instructions specified in the operating manual is required for proper use of the product. Intended uses and actions against which the operating manual advises or warns must be categorically avoided.
The product is designed only for private and not commercial use. The guarantee will be invalidated in case of misuse or improper handling, use of force, or interventions not undertaken by our authorised service branch.

Processing in Case of Guarantee

To ensure efficient handling of your query, please follow the directions below:

Please have the receipt and identification number (IAN 446251_2307) ready as proof of purchase for all enquiries.
Please find the item number on the rating plate.
Should functional errors or other defects occur, please initially contact the service department specified below by telephone or by e-mail. You will then receive further information on the processing of your complaint.
After consultation with our customer service, a product recorded as defective can be sent postage paid to the service address communicated to you, with the proof of purchase (receipt) and specification of what constitutes the defect and when it occurred. In order to avoid acceptance problems and additional costs, please be sure to use only the address communicated to you. Ensure that the consignment is not sent carriage forward or by bulky goods, express or other special freight. Please send the appliance inc. all accessories supplied at the time of purchase and ensure adequate, safe transport packaging.

Repair service

For repairs that are not covered by warranty , contact the service centre.
They will gladly create a cost estimate for you.

We can only work on devices which are sent in properly packed and with postage paid.
Note: Please send your device cleaned and with an indication of the defect to the address named for the service centre.
The following are not accepted: devices sent in without prepaid postage, sent as bulky goods, sent as an Express shipment, or devices sent as any other form of special freight.
We will dispose of defective devices you ship to us free of charge.

Service Centre

GB: Service Great Britain

Tel.: 0800 404 7657
E-mail: grizzly@lidl.co.uk
IAN 446251_2307

MT: Service Malta

Tel.: 80062230
E-mail: grizzly@lidl.com.mt
IAN 446251_2307

Importer

Please note that the address below is not a service address. Contact the service centre named above first.

Grizzly Tools GmbH & Co. KG
Stockstädter Str. 20 63762 Großostheim GERMANY
www.grizzlytools.de

Spare Parts And Accessories

You can get spare parts and accessories from www.grizzlytools.shop.
If you have any problems with your order, contact us via our online shop. If you have any other questions, contact the Service Centre.

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