Simplecom NW831 WiFi 6 and Bluetooth 5.3 Combo USB Adapter User Manual

NW831 Wi-Fi 6 and Bluetooth 5.3
Combo USB Adapter
NW831
User Manual
Simplify Your Life
www.simplecom.com.au

Features

• 2IN-1 WiFi 6 and Bluetooth 5.3 combo wireless adapter
• Wi-Fi 6 compliant, support dual band AX900 at 24GHz and 5GHz
• Bluetooth 5.3 compliant, backwards compatible with previous versions
• AX900 speed rating, transmit up to 287Mbps@24GHz and 600Mbps@SGHz
• Supports OFDMA, MU-MIMO, ast & effcient in high density environments
• Supports WPA3 to provide enhanced network security against attacks
• 50Bi high gain antennas provide high performance over long distance.
• Beamforming improves Wi signal strength and range
• Idealfor HD streaming, online gaming and downloading
• Easy and automatic installation with buift-n driver

Specifications

• Wi rotocol: IEEE 802.11a/b/g, WiFi 4 (802.11r), Wi 5 (802.11ac), WiFi6 (802.11ax)
• WAFiSecurity: WEP 64/128.bit WPA, WPAZ, WPA3
• Wi Rate: 287Mbps@2.4GHz, 600Mbps@SGHz
• Blustooth Protocol: luetooth V5.3
• Blustooth Frequencys 2402-2.480 GHz
• Blustooth Transmision Ranges up o 200
• Bluctooth Profiles: SPP,BLE, ANCS, HFP. HCRP A2DP AVRCP
• Antenna Type: 5d8i acjustable high gain antennas
• System Requirements: Windows 10 or above.
• Operating Tempersture: 0- 40°C
• Operating Humiditys10% – 90% non-condensing
• Dimension: 1.9CM x 1.2CM x SCM (Adapter) 17CM (Antenna)

Wi-Fi Driver Installation

Note: This adapter supports Windows only, macOS and other systems are not supported

1. While plug this adapter to your computer irst time, the installation program will be launched automatically from Virtual CD Drive if AutoRun is enabled on your PC. Then click ‘Install”to finish driver installation.
2. If AutoRun i disabled on your PC, or blocked by security software,you can manually open the Virtual CD Drive to install driver. You’l see there is a Virtual CD Drive “Realtek” under “This PC” on Windows 10 or 11, which contains the driver software for the adapter. You can launch installation by double clicking “WiiAutolnstallSetup.exe”.
3. Virtual CD Drive will disappear after the driver is installed.
   Note: Only Windows 10 and above are supported, you can lso check latest driver from our website wiw.simplecom.com.au, search the model number NW831, then open product page, driver files are located under DOWNLOAD tab on product page.

Connect to Wi-Fi

1. Click the network con in syste tray.

2. Select your Wi-Fi SSID you want to connect

3. Check the “Connect automatically” option and click the “Connect”

4. Enter the network security key (password), then cicck “Next”.

Once you complete the steps, the PC will connect to the network using the wireless connection,

Bluetooth Driver Installation

1. The Bluetooth i plug and play for Windows 10/11 operating systems, and Bluetooth driver will be installed automatically through Windows Update (internet connection required)
2. To verify instalation, search & open *Device Manager”on Windows, you willsee “Realtek Bluetooth Adapter” under Bluetooth section. You need to check Windows Update status or manually download and install Bluetooth driver is it shows “Generic Bluetooth Adapter”.You can ownload Bluetooth driver from our website www.simplecomcom.au, search the model number “NW831″, then open product page, driver filesare located under “DOWNLOAD” tab on product page.
3. Right click “Realtek Bluetooth ‘Adapter”and select “Properties’, select the *Advanced” tab, then look for the LMP (Link Manager Protocol) listing in the Firmware or Firmware version area. Itis running in Bluetooth) 53 mode if LMP is greater than 12.

Paring Bluetooth Device

1. Right Click the Bluetooth icon in system tray atright side of the taskbar, then click “Add a Bluetooth Device”
2. Add bluetooth device on Windows 10/11
3. Select “Bluctooth” in the Add a device window, then wait while your PCorlaptop scans the Bluetooth devices nearby. Find the name of the device you want to connect to.

FAQ

Dol need to install WiFi driver?

The Wifiis plug and play for Windows 10/11 systems, Wi-i driver will be: installed by the builtin auto-instalation program.

Dol need to install Bluetooth driver?

‘The Bluetooth s plug and play for Windows 10/11 operating systems, and Bluetooth driver wil be installed automatically through Windows Update (internet connection is required).

Does it support Windows 7 or 8?

No, this adapter supports Windows 10 and above systems only, legacy versions of Windows systems e not supported.

Does it support macOS or Linux?

No, this adapter s for Windows systems only.

Why am I experiencing short range and audio cut:offs with Blustooth?

“This might happen fthe adapter s connected to the back of a desktop. computer, where there s a ot of random radio noise generated by the PC components.You can move the adapter to front U8 port,or use a USB extension cable to move the adapter away from back of PC.

Why can't|pair this dongle with my Bluetooth headphones/speakers?

1.To avold software conflction, lease uninstall any previous Bluetooth driver software installed on your computer priorto installing this new Bluetooth 5.3 adapter. 2. Make sure your Bluetooth headphones/speakers are n pairing mode. Note that powering them on doesn't automatically mean they're in pairing mode. 3.Ifthey're connected, but there is no sound, please verlfy that the Bluetooth device is set a the ‘Defaul playback device

Warranty

1 Year limited Warranty. Our goods come with guarantees that ‘cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for ‘compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced f the ‘goods fal to be of acceptable quality and the failure does not amount to a major failure.
For our assistance with regards to warranty please emal to support@simplecom.com.au or create a support ticket at http://wwwsimplecom.com.au.

© Simplecom Australia All Rights Reserved. Simplecom is a egistered trademark of Simplecom Australia Pty L. Al other trademarks are property of thei espective owner. Specifcations and external appearance are subject to change without notice. Wartanty and
technicalsupport covering this product are only vald n the county or egion of purchase.

  www.simplecom.com.au
support@simplecom.com.au

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