Simplecom SD560 Dual Bay NVMe SSD Docking Station User Manual
- June 1, 2024
- Simplecom
Table of Contents
User Manual
SD560 SD560 Dual Bay NVMe M.2 SSD
Docking Station with Duplicator
www.simplecom.com.au
About Product
SD560 is a dual bay NVMe M.2 SSD docking station that supports accessing of
two NVMe M.2 SSDs simultaneously from a computer. It can also be used as a
standalone duplicator dock when not connected to a computer, which makes it
easy to clone NVMe M.2 SSD without the need for a host PC, ideal for data
backup and migration.
With multi-LUN (logical unit number) support, it is easy to transfer or back
up files between two NVMe SSDs. It will show two separate drive letters when
connected to a PC, so you can copy files from one drive to another easily.
Fast USB 3.2 Gen2 interface support up to 10Gbps data transfer rate and can be
easily attached to PC USB port.
Features
- Dual Bay NVMe M.2 SSD docking, support NVMe M.2 SSDs only
- Access data from two NVMe M.2 slots simultaneously
- Support multi-LUN, each slot has a separate drive letter
- USB 3.2 Gen2 interface support up to 10Gbps data transfer rate
- Support offline clone, standalone duplicating/cloning without host PC
- Built-in cooling fan significantly reduces operating temperature
- Intelligent fan control, auto-off when SSD is idle
- Compact and portable design, save and tidy your desktop space
- LED light indicates power and activity status
Specifications
- Model: SD560
- Interface: USB-C (USB 3.2 Gen 2)
- Transfer Rate: up to 10Gbps
- SSD Support: NVMe M.2 Only
- SSD Size Support: 2230/ 2242 / 2260 / 2280
- DC Input: 12V2A
- Cooling Fan: 4410 5V Fan (auto-on when SSD is reading or writing, and auto-off when SSD is idle)
- Operating System: Windows 7 and above, Mac OS 10.8 and above
Package Contents
- 1x SD560 Docking Station
- 1x USB-C and USB-A Combo Cable
- 1x Power Adapter (12V2A)
- 1x User Manual
Installation
- Open the top cover and insert the SSD into the M.2 socket, then secure the SSD with rubber standoff.
- Plug the power adapter into the dock labelled “DC 12V”
- Connect USB-C cable to the dock labelled “Type-C” and the other end to computer.
- This dock doesn’t support hot-swap. Please turn off the docking prior to plug or unplug SSD, otherwise it may damage the SSD circuit.
BEWARE HOT SURFACE
Do not touch the SSD during operation, drives temperature can reach up to 70°c
during operation
DO NOT HOT-SWAP SSD
This dock doesn’t support hot-swap. Please turn off the docking prior to plug
or unplug SSD
Partition and Formatting
You need to initialize new disk in Disk Management if a new M.2 SSD installed.
To do so, in the search box on the taskbar, type Disk Management.
You can also search Computer Management instead, and then go to Storage > Disk
Management.
In Disk Management, right-
click the disk you want to initialize, and then click initialize Disk (shown
above). If the disk is listed as Offline, first right-click it and select
Online. Choose GPT partition style then click OK.
GPT is more robust and allows for volumes bigger than 2 TB. The older Master
Boot Record (MBR) disk type is used by older 32-bit PCs.
Format New Drive
- Select and right-click the unallocated space on the drive, then select New Simple Volume.
- Select Next, specify the size of the volume (you’ll likely want to stick with the default, which uses the whole | drive), and then select Next.
- Specify the drive letter you want to assign and then select Next.
- Specify the file system you want to use, select Next, and then Finish.
Offline Clone
a) Unplug USB cable from computer
b) Switch off the docking station
c) Insert two NVMe SSDs to “Target” and “Source” slots
d) Switch on and wait for both Target” and “Source” lights are BLUE color (RED
light indicates M.2 SSD is not recognized)
e) Press and hold CLONE button for about 3 seconds until you hear a beep
sound, then immediately press the CLONE button again to start clone
f) Clone in progress: 25%, 50%, or 75% indicators will blink according clone
progress
g) Clone finished when 100% indicator is constant on, and you will also hear
beep sound.
h) Switch off the dock after clone finished, please be careful the hot surface
when taking out SSDs
IMPORTANT NOTES
- Please backup any important data before cloning process
- Target capacity must be equal or larger than Source
- USB cable must be unplugged when clone in progress
- Do not move SSDs or disconnect power when clone in progress
- Do not touch the SSD during operation. Be careful of hot surface of M.2 SSD, M.2 drives temperature can reach up to 70°c during operation
- Cloning time depends on the SSD size (Not Data Size)
- Please note offline clone is hardware level copy, and no matter data size on the source SSD, it will copy from first to last sector of entire SSD.
(Clone a full or an empty SSD will take same amount of time)
Troubleshooting
SSD is not recognized
- Please check the SSD model and spec, this dock supports NVMe M.2 only, SATA M.2 is not supported
- Please switch off the dock and switch on again, please note this dock doesn’t support hot-swap. Please turn off the docking prior to plug or unplug SSD
- You can check SSD under Windows Disk Management, to check if any SSD is offline. If you cloned a SSD, they will have same signature and Windows only can assign one drive letter and another SSD will show offline because it has signature collision with another, you can force the SSD Online by right click then click Online.
Unable to start cloning
- Please check if USB cable is disconnected to computer.
- Please turn off the docking and turn on again until you can see both Target and Source lights are in blue color.
- Please check the target SSD capacity must be larger/equal than the source SSD.
Indicator light stops flashing up during offline duplicating
It might because of bad sectors on eighter source or target drive, so that
data couldn’t be cloned as usual. You can change to another SSD and try again.
Where is rest capacity of SSD after cloning?
After cloning, if the target SSD size is larger than source SSD, the rest
capacity of target SSD can be found under Windows “Disk management’, which
located at “Administrative Tools” in Control Panel, you can create a new
partition by right click the unused space of target SSD.
Safely Disconnect
Windows: Look for the Safely Remove Hardware icon on the taskbar (right side
system tray area). If you don’t see it, select Show hidden icons . Click the
icon and select the hardware you want to eject.
Mac: In Mac OS the drive appears as an icon on the desktop. Before unplugging
the drive, it needs to be dismounted by dragging the drive to the Trash Can,
once the activity light has gone out, you can safely remove the drive.
Warranty
1 Year limited Warranty. Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail
to be of acceptable quality and the failure does not amount to a major
failure.
For our assistance with regards to warranty please email to
support@simplecom.com.au or create a
support ticket at http://www.simplecom.com.au
© Simplecom Australia All Rights Reserved. Simplecom is a registered trademark
of Simplecom Australia Pty Ltd. All other trademarks are property of their
respective owner. Specifications and external appearance are subject to change
without notice. Warranty and technical support covering this product are only
valid in the country or region of purchase.
www.simplecom.com.au
support@simplecom.com.au ****