Simplecom DA330 USB-C to Dual HDMI MST Adapter User Manual

: June 4, 2024
: Simplecom

Table of Contents

Features
Specifications
System Requirements
Display Mode
Important Note
Connection
Windows 10 Setup
FAQ
Warranty
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DA330 USB-C to Dual HDMI! Adapter
with PD and Audio Out

User Manual

www.simplecom.com.au

Features

Support MST (Multi Stream Transport) for mirror or extended mode
Connect 2 HDMI displays to computer through a single USB-C port
Support 2 mirrored screens or 2 extended screens
Significantly increase productivity by adding multiple screens
Support resolutions up to 4K@60Hz when single display is connected
Support resolutions up to 4K@30Hz when two displays are connected
Power Delivery supports up to 100W charging via the USB-C port
3.5mm headphone jack for audio output
Plug and Play, no driver or software required
Aluminum casing, durable and better heat dissipation
MST supports Windows only, MacOS supports one extended screen only

Specifications

Material: Aluminum
Connection Ports: 2xHDMI, 3.5mm Audio, USB-C, USB-C PD
HDMI Resolution (1 Display): up to 3840×2160 at 60Hz (4K@60Hz)
HDMI Resolution (2 Displays): up to 3840×2160 at 30Hz (4K@30Hz)
PD Charging: 1x USB-C Female (for charging only), up to 1OOW
Operation Temperature: 0 – 50°C
Cable Length: 10cm approx.
Dimension: 6.2cm x 5.2cm x 1.5cm

System Requirements

Available USB-C port with DP Alt Mode (DisplayPort Alternate Mode) support
Windows 8 or above is required for MST and 2 Extended Screen support
MacOS does not support MST technology and will only support one extended output

Display Mode

Windows supports two Extended Outputs (B and C)

MacOS supports one Extended Output (B)

Important Note

Before purchasing, please confirm the USB-C port on your device supports DisplayPort Alternate Mode (DP Alt Mode). Some USB-C ports only work for charging or data transfer, no video output function
4K@60Hz resolution only can be supported when single display is connected
The USB-C Female port is for PD Charging only, not for data transfer
Please connect power delivery adapter when power is not enough

Connection

Windows 10 Setup

Click the icon & in the lower left corner of the desktop
Click “Settings Ka” in the pop-up menu.
Click “System EAA system” in the pop-up menu and the following menu will pop up:
You can use the mouse to drag the three monitor icons in the red frame to adjust their position.
You can select the options in “Multiple Displays” to set mirror or extended modes. And you can also select any one of them as the main display.

FAQ

What do I need to know before using this adapter?

Please confirm the USB-C port on your device supports DisplayPort Alternate Mode (DP Alt Mode). Some USB-C ports only work for charging or data transfer, no video output function.

What is DP Alt Mode?

At its most basic level, DP Alt Mode means that device manufacturers would no longer need to put dedicated display ports (whether DisplayPort, VGA, or HDMI) on their devices, and could instead fill out their devices entirely with USB port for all digital I/O.

What is Multi-Stream Transport (MST)?

MST is a DisplayPort 1.2 standard. MST allows multiple displays to be connected to a single DP port or USB-C with DP Alt Mode. It does this by combining multiple video signals into a single stream (a process known as multiplexing) and sending it to a device (MST Hub) that unbundles the signal.

Does the USB-C PD port on this hub support data transfer?

No, the USB-C PD port is only for Power Delivery.

Does it support MacOS?

It works on MacOS, but MacOS doesn’t support MST, so only one extended output can be supported by MacOS.

My laptop support DP Alt Mode, but still no display from HDMI port?

First, make sure that the USB-C multiport adapter is connected to your laptop’s USB-C port with DP Alt Mode support (normally only one USB-C port on laptop support display output). It is possible that the extended display is disabled on your computer. Try to click WIN + P keys (in Windows 10) and check what options of display you have. If you do not see the second screen, go to “Settings -> System -> Display” and try to detect the second screen there.

Where to setup Extend or Mirror Mode on Windows?

You can right-click Desktop and click option from menu

Warranty

1 Year limited Warranty. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
For our assistance with regards to warranty please email to support@simplecom.com.au or create a support ticket at http://www.simplecom.com.au

© Simplecom Australia All Rights Reserved. Simplecom is a registered trademark of Simplecom Australia Pty Ltd. All other trademarks are property of their respective owner. Specifications and external appearance are subject to change without notice. Warranty and technical support covering this product are only valid in the country or region of purchase.

www.simplecom.com.au support@simplecom.com.au