GERMAN POOL GPS313 Instantaneous Gas Water Heater User Manual

July 20, 2024
GERMAN POOL

GERMAN POOL GPS313 Instantaneous Gas Water Heater

Product Specifications:

  • Model Numbers: GPS313-LG-B, GPS313-TG-B, GPS313-LG-U, GPS313-TG-U
  • Warranty: 1-year full warranty provided by German Pool

Product Usage Instructions

Warranty Registration:
Before using the product, ensure to register for warranty within 10 days of purchase through one of the following methods:

  1. Visit the VIP App or website at www.germanpool.com/warranty and fill out the form.
  2. Complete and mail back the Warranty Card along with the original purchase invoice.

Note: Failure to register may invalidate the warranty.

Operating Instructions:
Follow these guidelines to ensure warranty coverage:

  • Always follow the provided operating instructions.
  • Avoid incorrect voltage, improper usage, and unauthorized installations or repairs.

Warranty Terms & Conditions:
Important points regarding the warranty:

  • Warranty is not valid without customer registration within 10 days of purchase.
  • Ensure accurate information is provided; inaccurate information may void the warranty.
  • Warranty does not cover labor costs, damages from accidents, or unauthorized modifications.
  • Any transfer of ownership voids the warranty.

Frequently Asked Questions (FAQ):

  1. Q: What should I do if I need warranty service?
    A: Contact the Customer Service & Repair Centre in Hong Kong or Macau with your original purchase invoice.

  2. Q: What actions can void the warranty?
    A: Modifying the purchase invoice, using the product for commercial purposes, unauthorized repairs, or transferring ownership can void the warranty.

Please read these instructions and warranty information carefully before use and keep them handy for future reference.

German Pool (Hong Kong) Limited

Hong Kong, China
Room 113. Newport Centre Phase II. 116 Ma Tau Kok Road. Tokwawan. Kowloon. Hong Kong.
Tel: +852 2773 2888
Fax: +852 2765 8215

Mainland China
8th, Xinxiang Road, Wusha Industrial Park, Daliang, Shunde, Foshan, Guangdong
Tel: +86 757 2219 6888
Fax: +86 757 2219 6809

Macau, China
A, 1 Andar, Mei Kui Kuong Cheong Fase 2, No.515 Avenida Do Conselheiro Borja, Macau
Tel: +853 2875 2699
Fax: +853 2875 2661

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Heater-\(2\)

© All rights reserved, Copying, reproducing or using the contents of this manual is not allowed without prior authorization from German Pool, violators will be prosecuted
For Use in Hong Kong It is an offence under the Gas Safety (Registration of Gas Installers and Gas Contractors) Regulations, Cap.51, for any person who is not a registered gas installer to install/connect this gas appliance, or to carry out repairs. Contact a registered gas contractor, directly or through your gas supplier, to arrange for safe installation and servicing.

Warranty Terms & Conditions

Under normal operations, the product will gurantee a 1-year full warranty provided by German Pool (effective from the date of purchase).
This warranty is not valid until customer registration information is received by our Service Centre within 10 days of purchase via one of the following means:

  1. Visit our VIP App and register online: (Scan the QR Code on the left)
  2. Visit our website and register online: www.germanpool.com/warranty
  3. Complete the attached Warranty Card and mail it back to our Customer Service Centre.

Please fill out the form below. This information and the original purchase invoice will be required for any repairs. Warranty will be invalidated if information provided is found to be inaccurate.
Model No.: GPS313-LG-B
****GPS313-TG-B
GPS313-LG-U
GPS313-TG-U
Serial No. :
Invoice No. :
Purchased From :
Purchase Date :

  1. Customer who fails to present original purchase invoice will not be eligible for free warranty service.
  2. Customer should always follow the operating instructions. This warranty does not apply to: – labour costs for on-site installation, check-up, repair, replacement of parts and other transportation costs; – damages caused by accidents of any kind (including material transfer and others); – operating failures resulting from applying incorrect voltage, improper usage, and unauthorized installations or repairs.
  3. This warranty is invalid if: – the purchase invoice is modified by an unauthorized party; – the product is used for any commercial or industrial purposes; – the product is repaired or modified by unauthorized personnel, or unauthorized parts are installed; – the serial number is modified, damaged or removed from the product.
  4. German Pool will, at its discretion, repair or replace any defective part.
  5. This warranty will be void if there is any transfer of ownership from the original purchaser.

Customer Service & Repair Centre
Hong Kong
Unit B, G/F, Sunshine Kowloon Bay Cargo Centre, 59 Tai Yip Street, Kowloon Kowloon, Hong Kong
Tel : +852 2333 6249
Fax : +852 2356 9798
Email : repairs@germanpool.com

Macau
A, 1 Andar, Mei Kui Kuong Cheong Fase 2, No.515 Avenida Do Conselheiro Borja Macau Tel : +853 2875 2699 Fax : +853 2875 2661
This warranty is valid only in Hong Kong and Macau

Cautions for safety operations

Please make sure to follow. The below listed items shall be strictly followed to prevent the user and other people from suffering an injury and to prevent your property from being damaged. The below markings show the level of injury and damage caused when the cautions are not followed.

DANGER
This marking is labeled on those items that any death or a serious injury is approaching.

WARNING
This marking is labeled on those items that any death or a serious injury is expected.

CAUTIONS
This marking is labeled on those items that any injury and material damage is expected.
The below listed markings are used in the operation manual.
This marking is given to those items to call your attention.
This marking is given to those items banned.
This marking is given to those items to be strictly followed.

DANGER **

**

  • Cautions when gas leaks When the gas leakage is detected, close main gas valve open the windows and doors and call your dealer or gas company.

  • Close main gas valve.

  • Open windows and doors fully.

  • Call your dealer or gas company.

Gas leakage may cause a fire or an explosion.

  • Do not turn on/off the electrical switches or ignite fire.

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Heater-\(11\)

A fire or an explosion may be caused.

Cautions for installations

  • Do not use the heater when the flue duct is removed or clogged.

  • When the flue duct is removed or clogged, the exhaust air leaks into the room and the abnormal combustion of the heater may be caused. A carbon monoxide or an
    oxygen depletion may be caused.

  • Do not install the heater outdoors.

A fire may be caused by an abnormal combustion or the heater may be damaged by the rain.

Specifications

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Heater-\(14\) GERMAN-POOL-GPS313
-Instantaneous-Gas-Water-Heater-\(15\)

  • REP 6 Macau only
    Specifications are subject to change without prior notice.
    If there is any inconsistency or ambiguity between the English version and the Chinese version, the Chinese version shall prevail.
    Refer to www.germanpool.com for the most up-to- date version of the Operating Instructions.
    Below listed symptoms are not defects.

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Safety devices will be activated when something is wrong with the heater.

  1. Flame on the burner turned off during operation  Flame failure device
  2. Heater become abnormally hot  Overheat prevention device
  3. Combustion without water supply  Empty combustion prevention device
  4. Excess electric flow  Electric fuse
  5. Abnormally high water pressure   Pressure relief valve

Error Code

Еo Outlet Water Detector Failure
E1 Ignition Failure
E2 False Fire Failure
E3 Temperature Controller Failure
E4 Inlet Water Detector Failure
E5 Fan Failure
E6 Overheat protection
E7 Breakage Fault of Solenoid Valve
E8 Smoke pipe Blockage Failure
En Continuous working Time Exceeds Set Time

If one of above 1-5 devices is activated, close main gas and water valves and call the dealer.

WARNING

When an abnormal combustion ,smell and sound is detected or when a fire or and earthquake takes place,make sure to follow the below procedures.

  • Close hot water tap.

  • Turn off the main switch of the heater.

  • Close main gas valve and main water valve.

  • Call your dealer or gas company.

If the abnormal condition is kept unchanged, a fire may be caused.

  • Make sure to turn off the main switch of the heater and to close the main gas valve when the heater is not used for a long time.
  • If the heater is not used for a long time,it is suggested to drain out the water inside the heater to prevent freezing.
  • A gas leakage may cause a fire.
  • Do not use gas and power supply other than specified in the specifications label attached on the heater.
  • If a different gas or power supply is used, a fire or a carbon monoxide toxication may be caused by an abnormal combustion or the heater.
  • Keep the inflammables away from the heater.

GERMAN-POOL-GPS313-Instantaneous-Gas-Water-
Heater-\(21\)

If the minimum distance from the inflammable is not kept, the fire may be cause.

WARNING
Cautions for using hot water
Make sure to check hot water temperature by hand before taking a shower.

Caution: Prevent from getting burnt.

  • You may be scalded by the hot water. If a mixing tap is used, close the hot water tap first.  If a water tap is closed first, hot water will remain in the water piping system.
  • You may get burnt by the hot water remained in the piping system in your next use.
  • When a mixing tap is used, make sure to return the change over lever to the original position.
  • You may get burnt by hot water if the lever is positioned in the half way.
  • Do not use inflammable like gasoline and benzen near the heater.

A fire may be caused.
When hot water is used, make sure that hot water temperature will not be changed by persons other than user.

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Heater-\(25\)

  • If the hot water temperature is changed in the middle of the use, you may get burnt.
  • If the heater is turned off in the middle of the use, you may have the risk to be injured. 3215 ° When the mixing tap is used, there may be a case that you will get burnt if the other hot water tap in the same hot water piping system is opened.

Caution: Prevent from getting burnt. Hot water may be supplied suddenly. Make sure to wait for a while and to check hot water temperature by hand before use.

  •  Do not install a covering around the heater.

GERMAN-POOL-GPS313-Instantaneous-Gas-Water-
Heater-\(26\)

A fire or trouble of the heater may be caused by an abnormal combustion.

Trouble shooting of the heater

If there is any trouble on the heater,check the heater following the below listed procedures.

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Maintenance

Water filter

  1. Remove the filter at waterinlet.
  2. Clean the filter with a toothbrush.
  3. Install the pressure reliefvalve onto the water inlet.

Inspection
Any abnormal operation sound?
Any changes on the appearance of the heater?
Any inflammables around the heater?

The water heaters have two types of gas exhaust methods, top flue and back flue, the structures and operations of the heater is the same for customers choice. As shown in the above drawings.

WARNING

  • Plug in firmly.

  • The heater may be malfunctioned. Remove dusts on the plug occasionally.

  • If any dust gathered on the plug, the electrical insulation becomes poor due to humidity and may cause a fire. Do not damage power cord and plug. ! If damaged cord or plug is used, electric shock, short-circuit and a fire may be caused.

  • Make sure that wiring equipment should not be overloaded. !

  • If overloaded, it may generate heat to cause a fire.

  • Do not touch an electric plug with wet hands. An electrical shock may be caused.

  • When power supply is plugged in or out, make sure to do so by holding the plug firmly.

  • If you plug out by pulling the power cord, power cord may be disconnected to cause a fire or an electric shock.

  • Installation or relocation of the heater must be done by a Registered Gas Installer.

If the heater is not installed properly, electric shock, short-circuit or a fire or a trouble may be caused.

Cautions for safety operations
Please make sure to follow.

CAUTIONS

  • Do not use the heater for purposes other than supplying hot water for bath and shower.
  • If the heater is used for other purpose, a fire or a trouble of the heater may be caused.
  • Do not touch a flue duct during operation or right after the heater is turned off.

Do not touch
Do not ride on the heater or place anything on the heater.

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Heater-\(37\)

You may get burnt or injured and the heater may be damaged. Do not install the heater on a vehicle or a vessel.

The heater may fall down to cause a fire or an injury.
Make sure to close main gas and water valves, to plug out the heater and to confirm the heater is cooled down before inspection and maintenance. A burnt and a trouble of the heater may be caused. Make sure to confirm that the heater is grounded. If not grouded, an electric shock may be caused by an electric leakage. Do not modify the heater.

Do not disassemble. The heater may have problems.
Do not drink water kept in the heater nor use it for cooking.
Your health may be damaged.

Daily inspection and maintenance

  • Carry out the daily inspection and maintenance regularly following the procedure described below.

Before maintenance
Preparations
Cautions
Close main gas and water valves, plug out power supply and wait until the heater is cooled down.

  1. Turn off the main switch.
  2. Close main gas and water valves.
  3. Plug out power supply.
  4. Carry out the following after the heater is cooled down.

Maintenance
Heater
Wipe the heater with swab or towel using a kitchen cleanser.

Note: Do not use benzen and thinner.

Operating Instructions

Set the desired hot water temperature
Temperature adjustment:Under working conditions, press [Down] or [Up] to adjust the temperature. The maximum temperature can be adjusted to 65°C. When the temperature is adjusted to 50°C, press [Up] to unlock the water heater, and the temperature can be further increased.

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Power on: Press [Power button] to enter standby state; Open hot water valve and Water heater will ignite automatically.
Close hot water tap, Water heater will ten nettle flame immediately

Function keys operation

Mode key
Press [Mode key], you can switch One-Button-Energy-Saving mode, Four Seasons Sensing mode, Kitchen Washing mode.

One-Button-Energy-Saving mode
Press [Mode key] to select the One-Button-Energy-Saving mode. The setting temperature of the water heater is 38°C, and the setting temperature is not adjustable.

Four Seasons Sensing mode
Press [Mode] to select the Four Seasons Sensing mode, and automatically set the temperature according to the inlet water temperature: when the inlet water temperature is less than 15°C, the outlet water setting temperature is 45°C; When the inlet temperature is in the range of 16°C~21°C, the outlet temperature is set at 43°C. When the inlet water temperature is in the range of 22°C~27°C, the outlet water temperature is set at 40°C. When the inlet water temperature is above 25°C, the outlet water temperature is set at 38°C.

Kitchen Wash Mode
Press [Mode] to select the Kitchen Wash mode, and the temperature is automatically set to 40°C. Press [Upl key and [Down] key to adjust the temperature. The temperature range is between 35-45°C.
Close hot water tap at the time of power failure.

  • When the power failure takes place during operation, the combustion stops and hot water becomes cold. Turn off the main switch and close the hot water tap at the time of water suspension.
  • The heater may be damaged. If the lukewarm water cannot be supplied during summer, increase the water volume.
  • When the hot water is supplied, there may be a case that hot water temperature becomes very hot by decreasing water volume. Turn off the main switch after use.
  • If not turned off, the heater may operate when being played by children.
  • Do not use other optional components and accessories than specified. A trouble of the heater may be caused.
  • When a mixing tap is used, sometimes let water flow.
  • There may be a case that the cloudy water comes out if the supply water does not flow for a long time. Do not unplug during operation.
  • The heater may be damaged.
  • Install the heater away from TVs and radios.GERMAN-POOL-GPS313-Instantaneous-Gas-Water-Heater-\(47\)TV or radio program may be hampered by noises.

Parts identifications

Water heater maximum heat load measurement method
Thermostat type gas instantaneous hot water heaters in this series are auto- regulating gas flow, effect of water flow to achieve automatic thermostat. So, at the time of testing, the load may fall short of the maximum heat load. Methods for detection of maximum heat load: Press the POWER button, shutdown, automatic water valve automatically reset to the maximum water flow condition. Open the panel, removal of auto-valve connectors, make it stop working. Then close the Panel. Constant temperature detection method for detection of maximum heat load.

To operate the heater for the first time

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  1. Turn on the water heater
    Please confirm that the type of gas used is consistent with that specified on the nameplate of the water heater.

Open the water valve, start the water heater, the motor will turn, a few seconds later “snap…”- the sound of the ignition, the burner is lit and the hot water flows out. If the burner is not ignited, the ignition sound can last for a few seconds, and is still not ignited after a few seconds, the ignition is over, and the water valve is closed.
Repeat after 10-20 seconds. After installation, the water heater is used for the first time or has not been used for a long time, because there is air in the gas pipe, the above operation should be carried out for many times until all the air in the exhaust pipe is ignited (It can be seen on the display)

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