MAJESTIC ASH50 Wood Burning Fireplace Owner’s Manual

: July 11, 2024
: Majestic

Table of Contents

MAJESTIC ASH50 Wood Burning Fireplace
Product Specific Information
Important Safety and Operating Information
Maintenance and Service
Troubleshooting
Reference Materials
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

MAJESTIC ASH50 Wood Burning Fireplace

Specifications

Model: ASH50
Fuel Type: Woodburning
Recommended Installation and Service by Qualified Personnel

Usage Instructions:

Welcome
Read the owner’s manual before operating the fireplace. Retain the manual for future reference.

A. Congratulations Congratulations on selecting the HHT wood burning fireplace.
Follow all instructions, cautions, and warnings for safe operation and reliability.

Important Safety and Operating Information
Fireplace Safety: Ensure safe operation and maintenance of the fireplace.

Installation
Installation and service should be performed by qualified personnel. – Use with solid wood fuel only to avoid fire risks.

FAQ:
Q: Can I use fuels other than solid wood in the MAJESTIC ASH50 fireplace?
A: No, using fuels other than solid wood may cause overfiring and generate poisonous gases. Stick to solid wood fuel only for safety.

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Owner’s Manual
Operation and Care

INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.

Contact your dealer with questions on installation, operation, or service

Installation and service of this appliance should be performed by qualified personnel. Hearth & Home Technologies recomends HHT Factory Trained or NFI certified professionals.

WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury, or death.

DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
DO NOT overfire. Overfiring will void your warranty.
Comply with all minimum clearances to combustibles as specified. Failure to comply may cause house fire.

HOT SURFACES!

Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
DO NOT touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room as fireplace.
Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other flammable materials.
Keep clothing, furniture, draperies and other flammable materials away.

WARNING
For use with solid wood fuel only.
Other fuels may overfire and generate poisonous gases (i.e. carbon monoxide).

Safety Alert Key

DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
NOTICE: Indicates practices which may cause damage to the fireplace or to property.

Welcome

Read this manual before operating this fireplace. Please retain this owner’s manual for future references.

Congratulations

Congratulations on selecting an HHT wood burning fire-place. The HHT fireplace you have selected is designed to provide the utmost in safety and reliability.
As the owner of a new fireplace, you’ll want to read and carefully follow all of the instructions contained in this Owner’s Manual. Pay special attention to all Cautions and Warnings.

This Owner’s Manual should be retained for future reference. We suggest that you keep it with your other important documents and product manuals.
Your new HHT wood burning fireplace will give you years of durable use and trouble-free enjoyment. Welcome to the HHT family of fireplace products!

Listing Label Information/Location
The model information regarding your specific fireplace can be found on the rating plate usually located in the control area of the fireplace.

LIMITED LIFETIME WARRANTY

Hearth & Home Technologies LLC

LIMITED LIFETIME WARRANTY
Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances (each a “Product” and collectively, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) that are purchased from a HHT authorized dealer or distributor.

WARRANTY COVERAGE:
HHT warrants that the Products and their Component Parts will be free from defects in materials and workmanship for the applicable period of Warranty coverage set forth in the table below (“Warranty Period”). If a Product or Component Parts are found to be defective in materials or workmanship during the applicable Warranty Period, HHT will, at its option, repair the applicable Component Part(s), replace the applicable Component Part(s), or refund the purchase price of the applicable Product(s). The maximum amount recoverable under this Warranty is limited to the purchase price of the Product. This Warranty is transferable from the original purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer. This Warranty is subject to conditions, exclusions, and limitations as described below.

WARRANTY PERIOD:
Warranty coverage begins at the date of installation. In the case of new home constructions, Warranty coverage begins on the date of first occupancy of the dwelling or six months after the sale of the Product(s) by an independent, authorized HHT dealer or distributor, whichever occurs earlier. However, the Warranty coverage shall commence no later than 24 months following the date of Product shipment from HHT, regardless of the installation or occupancy date.
The term “Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas appliances, and 10 years from the beginning date of warranty coverage for wood and pellet appliances. These time periods reflect the minimum expected useful lives of the designated Component Parts under normal operating conditions.

WARRANTY CONDITIONS:

Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.
This Warranty is only valid while the applicable Product remains at the site of original installation.
This Warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the applicable Product is authorized to sell applicable Product.
Contact your installing distributor or dealer for Warranty service. If the installing dealer or distributor is unable to provide necessary parts, contact the nearest HHT authorized dealer or supplier. Additional service fees may apply if you are seeking Warranty service from a dealer other than the dealer from whom you originally purchased the applicable Product.
No HHT consumer should bear cost of warranty service or costs incurred while servicing warranty claims (i.e., travel, gas, or mileage) when the service is performed within the terms of this Warranty. Check with your dealer or distributor in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this Warranty.

WARRANTY EXCLUSIONS:
This Warranty does not cover the following:

Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and exterior surface finishes may occur. This is not a flaw and is not covered under the Warranty.
Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
Repair or replacement of parts that are subject to normal wear and tear during the Warranty Period are not covered. These parts include: paint, wood and pellet gaskets, firebricks, grates, flame guides, batteries and the discoloration of glass.
Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this Warranty.
Damages resulting from: (1) failure to install, operate, or maintain the applicable Product in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the applicable Product; (2) failure to install the applicable Product in accordance with local building codes; (3) shipping or improper handling; (4) improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in the operation instructions; (7) installation or use of components not supplied with the applicable Product or any other components not expressly authorized and approved by HHT; (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or fluctuations of electrical power supply to the applicable Product.
Non-HHT venting components, hearth connections or other accessories used in conjunction with the applicable Product.
Any part of a pre-existing fireplace system in which an insert or a decorative gas applicable Product is installed.
HHT’s obligation under this Warranty does not extend to the Product’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper Product for the application. Consideration must be given to the Product location and configuration, environmental conditions, insulation and air tightness of the structure.

This warranty is void if:

The applicable Product has been over-fired, operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, deformation/warping of interior cast iron structure or components, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.
The applicable Product is subjected to prolonged periods of dampness or condensation.
There is any damage to the applicable Product due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.

LIMITATIONS OF REMEDIES AND LIABILITY:

EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN. The owner’s exclusive remedy and HHT’s sole obligation under this Warranty or in contract, tort or otherwise, shall be limited to replacement of the Component Part(s), repair of the Component Part(s), or refund of the original purchase price of the applicable Product(s), as specified above; provided, however, that (i) if HHT is unable to provide replacement of the Component Part(s) and repair of the Component Part(s) is not commercially practicable or cannot be timely made, or (ii) the customer is willing to accept a refund of the purchase price of the applicable Product(s), HHT may discharge all such obligations by refunding the purchase price of the applicable Product. In no event will HHT be liable for any incidental or consequential damages caused by defects in the applicable Product. Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Warranty gives you specific legal rights and you may also have other rights which vary from State to State. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE EXPRESSED WARRANTY SPECIFIED ABOVE FOR THE APPLICABLE PRODUCT. Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Product Specific Information

Appliance Certification
This fireplace system has been tested and listed in accor-dance with UL 127 standards by Underwriters Laboratories for installation and operation in the United States.
This fireplace may be installed in sleeping rooms EXCEPT in manufactured homes. If installed with a gas log set, pro-visions for the National Fuel Gas Code must be met.
This fireplace has been tested and listed for use with the optional components specified in this manual. These op-tional components may be purchased separately and installed at a later date. An outside air kit, gas log set, gas insert or gas log-lighter should be installed at the time of fireplace installation.

Warning! Risk of Fire!
For use with solid wood fuel only.
Other fuels may overfire and generate poisonous gases (i.e. carbon monoxide).

Vented Gas Log Sets, Unvented Gas Log Sets, Gas or Wood Inserts and Gas Log Lighters
Optional
Gas log sets, gas or wood inserts, or gas log lighters can be installed in this fireplace. Follow the instructions provided with the accessory for operation.

Unvented Gas Logs
CAUTION! If an unvented gas appliance is installed in the fireplace, the gas appliance must only be operated with the fireplace glass door fully open (if included). Only unvented gas log sets which have been found to comply with the standard for unvented room heaters, ANSI Z211.11.2, are to be installed in this fireplace. If an unvented gas appliance is installed it must incorporate an automatic shutoff device, and must be installed in accordance with the National Fuel Gas Code Z223.1, Latest edition.

WARNING! Do Not operate an unvented gas log set in this fireplace with the chimney removed.

Important Safety and Operating Information

A. Fireplace Safety
Most problems are caused by improper installation and op-eration of the fireplace. To provide reasonable fire safety, the following should be given serious consideration:

The fire should be supervised whenever the fireplace is in use.
An annual inspection should be performed on the fireplace system.
Install at least one smoke detector on each floor of your home to ensure your safety.
Install a conveniently located Class A fire extinguisher near the fireplace.
Devise a practiced evacuation plan, consisting of at least two escape routes.
Devise a plan to deal with a chimney fire:
- Evacuate.
- Notify the fire department.

WARNING! Risk of Fire! Hearth & Home Technologies disclaims any responsibility for, and the warranty and agency listing will be voided by the following actions.

DO NOT:

operate damaged fireplace
modify fireplace
overfire
install any unvented gas log set
install any component not approved by Hearth & Home Technologies
install parts or components not Listed or approved
operate the fireplace without fully assembling all components

Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage.

WARNING: This product and the fuels used to operate this product (wood and wood pellets), and the products of combustion of such fuels, can expose you to chemicals including carbon black, which is known to the State of California to cause cancer and carbon monoxide, which is known to the State of California to cause birth defects or other reproductive harm. For more information go to:
www.P65Warnings.ca.gov

Clear Space
Combustible materials must not be stored on the hearth extension. Room furnishings such as drapes, curtains, chairs or other combustibles must be at least 4 ft (1219 mm) from the open front of the fireplace. Combustible materials are materials made of or surfaced with any of the following materials:

Compressed paper
Plastic
Plywood/OSB – Drywall
Any material that can ignite and burn, flameproofed or not, plastered or un-plastered.

Non-combustible materials are materials that will not ignite and burn, composed of any combination of the following:

Stee
– Iron
Brick
Tile
Concrete
Slate
Glass
Plasters

WARNING! Risk of Fire! Keep combustible materials, gasoline and other flammable vapors and liquids clear of the fireplace.

DO NOT:

store flammable materials close to the fireplace
use gasoline, lantern fuel, kerosene, charcoal lighter fluid or similar liquids to start or “freshen up” a fire in this fireplace.

Figure 3.1 Clear Space

Grate
This fireplace is designed to be used with the supplied grate or one approved by HHT.
WARNING! Risk of Fire! Use only the factory-sup-plied integral grate.

Keeps logs in place.
Allows proper air circulation around the fire.

Molded Brick Panel
The molded brick panel is shipped separately, but is required to contain heat and provide an attractive interior. It will deteriorate over time and will need occasional replacement. Small hairline cracks and discoloration are normal and do not affect its safety.
Cracks in the mortar may occur and do not affect the safety of the fireplace. If mortar falls out of the joints and metal is exposed, replace or patch the mortar. WARNING! Risk of Fire! DO NOT burn fireplace with-out molded brick panel. Use only molded brick panel supplied by Hearth & Home Technologies.

Firescreen
The firescreen is provided to control sparks. Keep it closed when the fireplace in use.
WARNING! Risk of Fire or Burns!

Screen will not prevent burning materials from falling out.
Screen pulls or handles may be hot.

Flue Damper
The flue damper must be in the fully opened position during operation of the fireplace.
WARNING! Risk of Fire and Asphyxiation! Open damper prior to operating fireplace. A closed damper overfires the fireplace and spills smoke and flames into the room.

Glass Doors
Glass doors are optional.
WARNING! Risk of Fire! Install ONLY doors approved by Hearth & Home Technologies.
WARNING! Risk of Fire and Smoke! Fireplace equipped with doors should be operated only with doors fully open or doors fully closed. If doors are left partly open, gas and flame may be drawn out of the fireplace opening.

Over-Firing Your Fireplace

WARNING! Risk of Fire! Do not over-fire.
Over-firing may ignite creosote or will damage the fireplace and chimney.

To prevent over-firing your fireplace. DO NOT:

use flammable liquids
overload with wood
burn trash or large amounts of scrap lumber
permit too much air to the fire

Symptoms of over-firing may include one or more of the following:

chimney connector or fireplace glowing
roaring, rumbling noises
loud cracking or banging sounds
metal warping
chimney fire

Chimney Fire

In the event of a chimney fire

Have the chimney and adjacent structure inspected by qualified professionals. Hearth & Home Technologies recommends that NFI or CSIA-certified professionals, or technicians under the direction of certified professionals, conduct a minimum of an NFPA 211 Level 2 inspection of the chimney.
Replace components of the chimney and fireplace as specified by the professionals.
Ensure all joints are properly engaged and the chimney is properly secured.

WARNING! Risk of Fire! A chimney fire can permanently damage your chimney system. Failure to replace damaged components and make proper repairs can cause a structure fire.

WARNING

WARNINGHOT SURFACES!
Glass and other surfaces are hot during operation AND cool down.
Hot glass will cause burns.

DO NOT touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room as fireplace.
Alert children and adults to hazards of high temperatures. High temperatures may ignite clothing or other flammable materials.
Keep clothing, furniture, draperies and other flammable materials away.

CAUTION! If you expect that children may come into contact with this fireplace, we recommend a barrier such as a decorative screen. See your dealer for suggestions.

General Operating Parts
WARNING! DO NOT operate fireplace before reading and understanding operating instructions. Failure to operate fireplace according to operating instructions could cause fire or injury.

Flue Damper
The flue damper must be in the fully opened position (handle up toward the top of the fireplace) during operation of the fireplace.
Before lighting the fireplace, verify fully open position by looking up from the inside of the fireplace.
Outside Air
Refer to Figure 3.2 for location and operation of control. The outside air kit supplies some combustion air for your fireplace. It may help reduce the effects of negative air pressure. Other methods may be required if more air is needed.
The outside air inlet should be in the fully opened posi-tion during operation of the fireplace.
Close the inlet to prevent cold drafts when the fireplace is not being used.
CAUTION! Outside air control handle may be warm. Adjust before lighting fire.
Glass Doors
- Glass doors are optional.
- Refer to Figure 3.3 proper use.

C. Fuel
WARNING! For use with solid wood fuel only.
Other fuels may overfire and generate poisonous gases (i.e. carbon monoxide).

Hardwood vs. Softwood
Your fireplace’s performance depends on the quality of the firewood you use. One species of wood varies very little to the other in terms of energy content. All seasoned wood contains about 8,000 BTU’s per pound. Hardwoods have a greater density than softwoods; a piece of hardwood will contain about 60% more BTU’s than an equal-sized piece of softwood. A cord of seasoned oak (hardwood) would contain about 60% more potential energy than a cord of seasoned pine (softwood).
Most softwoods are coniferous. These are trees with needle-like leaves that stay green all year and carry their seeds exposed in a cone. Examples of coniferous trees are Douglas fir, pine, spruce and cedar. Soft-woods, being more porous, require less time to dry, burn faster and are easier to ignite than hardwoods. Hardwoods are deciduous trees, broadleaf trees that lose their leaves in the fall. Their seeds are usually found within a protective pod or enclosure. Some examples of deciduous trees are oak, maple, apple, and birch. However, it should be noted that there are some deciduous trees that are definitely not considered hardwoods such as poplar, aspen and alder. Hardwoods require more time to season, burn slower and are usually harder to ignite than softwoods. Obviously, you will use the type of wood that is most readily available in your area. However, if at all possible the best arrangement is to have a mix of softwood and hardwood. This way you can use the softwood for starting the fire, giving off quick heat to bring the fireplace up to operating temperature. Add the hardwood for slow, even heat and longer burn time.
Soft woods Hard woods
- Douglas Fir
- Oak
- Pine
- Maple
- Spruce
- Apple
- Cedar
- Birch
- Poplar
- Aspen
- Alder
  WARNING! Risk of Fire!
- DO NOT burn wet or green wood.
- Wet, unseasoned wood can cause accumulation of creosote.
Moisture content
The majority of the problems fireplace owners expe-rience are caused by trying to burn wet, unseasoned wood. Freshly cut wood can be as much water as it is wood, having a moisture content of around 50%. Imagine a wooden bucket that weighs about 8 pounds. Fill it with a gallon of water, put it in the firebox and try to burn it. This sounds ridiculous but that is exactly what you are doing if you burn unseasoned wood. Dead wood lying on the forest floor should be considered wet, and requires full seasoning time. Standing dead wood can be considered to be about two-thirds seasoned, if cut at the dry time of the year.
Burning wet, unseasoned wood will produce less heat output because it requires energy in the form of heat to evaporate the water trapped inside. This is wasted energy that should be used for heating your home. This moisture evaporates in the form of steam which has a cooling effect in your firebox and chimney system. When combined with tar and other organic vapors from burning wood it will form creosote which condenses in the relatively cool firebox and chimney.
Even dry wood contains at least 15% moisture by weight, and should be burned hot enough to keep the chimney hot for as long as it takes to dry the wood out
– about one hour. To tell if wood is dry enough to burn, check the ends of the logs. If there are cracks radiating in all directions from the center, it is dry. If your wood sizzles in the fire, even though the surface is dry, it may not be fully cured.
Seasoning
Seasoned firewood is nothing more than wood that is cut to size, split and air dried to a moisture content of around 20%. The time it takes to season wood varies from around nine months for soft woods to as long as eighteen months for hardwoods. The key to seasoning wood is to be sure it has been split, exposing the wet interior and increasing the surface area of each piece. A tree that was cut down a year ago and not split is likely to have almost as high a moisture content now as it did when it was cut.
To season wood:
- Cut logs to size
- Split to 6 in. (152 mm) or less
- Air dry to a moisture content of around 20%
- Soft wood – about nine months
- Hard wood – about eighteen months
- NOTICE: Seasoning time may vary depending on drying conditions.
Storing Wood
Splitting wood before it is stored reduces drying time. The following guideline will ensure properly seasoned wood:
- Stack the wood to allow air to circulate freely around and through the woodpile.
- Elevate the woodpile off the ground to allow air circulation underneath.
- The smaller the pieces, the faster the drying process. Any piece over 6 in. (152 mm) in diameter should be split.
- Wood should be stacked so that both ends of each piece are exposed to air, since more drying occurs through the cut ends than the sides. This is true even with wood that has been split.
- Store wood under cover, such as in a shed, or covered with a tarp, plastic, tar paper, sheets of scrap plywood, etc., as uncovered wood can absorb water from rain or snow, delaying the seasoning process. Avoid covering the sides and ends completely. Doing so may trap moisture from the ground and impede air circulation.
Burning Process
Fire requires fuel, air and heat. If heat is robbed from the fireplace during the drying stage, the new load of wood has reduced the chances for a good clean burn. Always burn dry, seasoned firewood.
Creosote Formation
When wood is burned slowly, it produces tar and other organic vapors which combine with expelled moisture to form creosote. The creosote vapors condense in the relatively cool chimney flue of a newly started or a slow-burning fire. As a result, creosote residue ac-cumulates on the flue lining.
When ignited, creosote creates an extremely hot fire which may damage the chimney or even destroy the house.
The chimney shall be inspected at least annually before lighting, or once every two months during heating season.
When creosote has accumulated it shall be removed to reduce the risk of a chimney fire.
Processed Solid Fuel Firelogs
Manufactured firelogs may be used with this fireplace. Hearth & Home Technologies recommends the use of UL Classified processed fuel firelogs. Follow the manufacturer’s lighting and safety instructions.
Using firelogs may require more frequent chimney inspections and cleaning.
Do not poke or stir the logs while they are burning. Use only firelogs that have been evaluated for the application in manufactured fireplaces and refer to firelog warnings and caution markings on packaging prior to use.

First Fire
Before lighting your first fire in the fireplace, make certain that:

refractory is in place
all labels have been removed

Lighting Instructions

NOTICE: You must establish a good draft to prevent smoke spillage into the room.

The first three or four fires should be of moderate size to allow the oils and binders to be burned from the fireplace and the refractory and paint to cure. You may notice an industrial odor the first few fires. This is considered normal.
Use well-seasoned wood.
Open the flue damper to a fully open position.
Loosely arrange kindling or small pieces of wood to form a ‘tent’ on the fireplace grate.
Pre-warm the flue to establish a draft to help reduce smoke spillage during start-up. Hold a rolled up piece of burning newspaper under the flue damper for a few moments.
Light the crumpled paper to ignite the kindling.
Add small pieces of wood until a hot bed of embers has been established.
Add a minimum of three average size pieces of split firewood, placed to allow combustion air and flames between them.

WARNING! Risk of Fire! Keep combustible materials, gasoline and other flammable vapors and liquids clear of the fireplace.

DO NOT:

store flammable materials close to the fireplace
use gasoline, lantern fuel, kerosene, charcoal lighter fluid or similar liquids to start or “freshen up” a fire in this fireplace..

Maintenance and Service

WARNING! Hot Surfaces!
Glass and other surfaces are hot during operation AND cool down. DO NOT clean fireplace until it is cooled.
Installation and repair should be done by a qualified service technician only. The fireplace should be inspected before use and at least annually by a professional service person.
The following tasks may be performed annually by the homeowner. If you are uncomfortable performing any of the listed tasks, please contact your dealer for a ser-vice appointment.

WARNING! Risk of Asphyxiation and Fire! Annual inspection by qualified technician recommended.

Check

condition of doors, surrounds and fronts
condition of glass and glass assembly
obstructions of combustion and ventilation air
obstructions of termination cap

Clean:

glass
air passageways, grilles

Chimney Inspection
Frequency: As necessary; at least annually before lighting fireplace, or once every two months during heating season.
By: Homeowner/Chimney Sweep

Confirm that termination cap remains clear and unobstructed.
Inspect for blockages such as bird nests, leaves, etc.
Inspect for corrosion or separation.
Inspect for creosote and remove as needed, at least every two months during the heating season.
Inspect the system at the fireplace connection and at the chimney top.

In the event of a chimney fire, Hearth & Home Technologies recommends replacement of the chimney and inspection of the adjacent structure to the provisions of NFPA Level III inspection criteria.

Creosote (Chimney) Cleaning
Frequency: As needed; at least annually before lighting, or once every two months during heating season. When creosote has accumulated it shall be removed to reduce the risk of a chimney fire.

By: Chimney Sweep
Tools Needed: Brush, Phillips screwdriver

When wood is burned slowly, it produces tar and other organic vapors, which combine with expelled moisture to form creosote. The creosote vapors condense in the relatively cool chimney flue of a slow-burning fire. As a result, creosote residue accumulates on the flue lining. When ignited, this creosote makes an extremely hot fire.
Remove all ash from the firebox and extinguish all hot embers before disposal. Allow the fireplace to cool completely.
Remove the top of the termination cap as shown in Figure 4.1 to clean the cap and chimney.
The creosote or soot should be removed from the chimney with a brush specifically designed for the size of chimney in use.
Reinstall termination cap.
Clean out fallen debris from the firebox.

WARNING! Risk of Fire! Ignited creosote is extremely HOT. Prevent creosote buildup.

Grate
Frequency: After each ash removal
By: Homeowner
Inspect grate for:

warping or sagging 1-1/2 in. (38 mm) or more,
broken welds,
burn-though of grate bars.
For safe operation, replace only with the approved grate from Hearth & Home Technologies.

Glass Cleaning
Frequency: As necessary
By: Homeowner
Tools Needed: Vinegar or glass cleaner, soft towel

Clean glass with a non-abrasive glass cleaner. Use a damp cloth dipped in wood ashes or a commercially available oven cleaner. Remove any oven cleaner residue with a glass cleaner or soap and water.

Ash Removal
Frequency: As necessary
By: Homeowner
Tools Needed: Covered metal container, metal shovel, fireplace broom
WARNING! Risk of Fire! DO NOT remove ashes until the fire is out and the fireplace is cold.

Ashes should be placed in metal container with tight fitting lid.
The closed container of ashes should be placed on a noncombustible floor or on the ground, well away from all combustible materials, pending final disposal.
If the ashes are disposed of by burial in soil or otherwise locally dispersed, they should be retained in the closed container until all cinders have thoroughly cooled.

Molded Brick Panels
Frequency: After each ash removal
By: Homeowner
The panels should be replaced if:

cracks exceed 1/4 inch (6 mm) in width
metal is exposed behind the panels
large pieces of panel fall out

Troubleshooting

Start Fire Problems	Possible Cause	Solution

Can’t get fire started Excessive smoke or spillage Burns too slowly

Smolders, sizzles

| Not enough kindling/paper or no kindling/paper| Use dry kindling, more paper. Arrange kindling & wood for air movement.
Damper closed/not fully open| Open damper.
Not enough air for fire to ignite| Check for restricted cap/shroud.
Open air kit (if installed).
Check for flue blockage.
Pre-warm flue before starting fire (refer to starting fire section).
Check for adequate vent height (refer to chimney assembly section).
Open window below the fireplace towards the wind.
Wood condition is too wet, too large| Use dry, seasoned wood (refer to wood fuel section).
Bed of coals not established before adding wood| Start with paper & kindling to establish bed of coals (refer to starting fire section).
Flue blockage such as birds’ nests or leaves in termination cap| Have chimney inspected for creosote and cleaned by a certified chimney sweep.
Down draft or negative pressure Competition with exhaust devices| Do not use exhaust fans during start-up (refer to negative pressure section).
Open window below the fireplace towards the wind.
Fire burns too fast| Extremely dry or softwood| Mix in hardwood.
Mix in less seasoned wood after fire is established (refer to wood fuel section).
No glass doors| Add glass doors to slow down airflow.
Overdrafting| Check for correct vent height; too much vertical height creates overdrafting.
Check location of vent termination (refer to chimney assembly section).

A. FAQs
Hearth & Home Technologies assumes no responsibility for the improper performance of the fireplace sys-tem caused by inadequate draft due to environmental conditions, down drafts, tight sealing construction of the structure, or mechanical exhausting devices which will create a negative air pressure within the structure that the fireplace is located.
If smoke spillage occurs from a fireplace opening when the door is open, there is either a leakage in the flue, a blockage in the flue, or some condition is affecting draft Understanding and differentiating the conditions which can cause each of these kinds of spillage problems is essential to their solution.

Flue Leakage
Check for improperly connected flue joints or a damaged flue joint in the chimney system. Such leakage would reduce draft (air would be drawn in through the leaks rather than through the fireplace). The result might be difficult start-up and smoky fires that might spill if other adverse draft conditions accompany this problem.
Flue Blockage
The damper should be open.
Check for objects that may have fallen down the chimney.
Flue draft is measured as negative pressure in the chimney. The amount of negative pressure determines how strong the draft is. The draft is important because it draws the combustion air into the fireplace and pulls the smoke out of the chimney.
There are three basic criteria essential in establishing and maintaining flue draft:
availability of combustion air
heat generated from the fire
diameter and height of the flue system

These three factors work together as a system to create the flue draft. Increasing or decreasing any one of them will affect the other two and thus change the amount of draft in the entire system.

If the fire is hard to start and smoke spills out of the fireplace, or you find it difficult to establish and maintain a moderately high burn rate, then the flue draft is too low and corrective measures must be taken.
Be sure you have air available for combustion and that your firewood is dry and well seasoned. Build your fires properly and according to the instructions given in operating instructions, “Starting a Fire”. Be sure your flue system is installed correctly and that it is the proper diameter and height. Check for the following:

All chimney sections are properly installed.
The chimney is clean and free of creosote or soot buildup.
Make sure overhanging trees and branches are cut back within ten feet of the top of the chimney and the chimney is free of debris from animals.
Ensure the chimney cap is clean and free of any buildup of soot or creosote if cap is equipped with a spark arrestor screen.
The wood being used in dry and well seasoned.

If you still suspect you have a low draft problem it may be necessary to increase the volume of air in your flue system. Since the diameter of your flue system is matched with the size of the flue collar and should not be changed, then the height of the system must be increased. Add chimney sections one at a time until the draft improves.
In some cases, regardless of what you do, it can still be difficult to establish the proper flue draft. This is especially evident when using an exterior factory-built chimney or exterior masonry chimney. Try holding a burning rolled-up newspaper as close to the flue outlet as possible for a few minutes, then light the paper under the kindling. The heat generated from the burning rolled-up newspaper should help get the draft established.
Still other factors can affect how well your flue system performs. Neighboring structures, high winds, tall trees, even hillsides can affect air currents around the chimney. Well designed chimney caps are available that can help. Your fireplace dealer is the local expert in your area. He can usually make suggestions or discover problems that can be easily corrected allowing your fireplace to operate correctly as it has been designed, providing safe and economical heat for your home.

Contact your dealer for additional information regarding operation and troubleshooting. Visit www.majesticproducts.com to find a dealer.

Reference Materials

Service Parts
Ashland 50” Woodburning Fireplace

Beginning Manufacturing Date: May 2018 Ending Manufacturing Date: Active

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IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.| ****

Stocked at Depot

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Herringbone Refractory Assembly

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IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.| ****

Stocked at Depot

ITEM| DESCRIPTION| COMMENTS| PART NUMBER
Traditional Refractory| | AMMTB50|
9| Left Panel| | SRV4059-852|
10| Back Panel| | SRV4059-863|
11| Right Panel| | SRV4059-853|
Herringbone Refractory| | AMMHB50|
12| Left Panel| | SRV4059-856|
13| Back Panel| | SRV4059-865|
14| Right Panel| | SRV4059-857|
| Refractory Fastener Pack

Contains: 8 #6 X 1 1/2” Panhead screw, 3/32” Drill Bit, 8 Clips,

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4059-668

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Accessories

Doors
DFG4050 Series Glass Bi-fold Doors (optional)
DFS4050 Series Mesh Cabinet-Style Doors (optional)
Gas Inserts
Gas Log Sets
Gas Log Lighters
Wood-burning Inserts

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Majestic, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
www.majesticproducts.com
Please contact your Majestic dealer with any questions or concerns.
For the location of your nearest Majestic dealer, please visit www.majesticproducts.com.

CAUTION

Leave this manual with party responsible for use and operation.
Important operating and maintenance instructions included.
Read, understand and follow these instructions for safe installation and operation.

This product may be covered by one or more of the following patents: (United States) 5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5413089, 5429495, 5452708, 5542407, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099, 6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579, 6672860, 6688302, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064, 6866205, 6869278, 6875012, 6880275, 6908039, 6919884,7047962, 7216645, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408, 2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.