CREATIVE EF1190 Lightweight True Wireless User Guide

CREATIVE EF1190 Lightweight True Wireless

Technical Specifications

• Battery: Lithium-ion
• Wireless Charging: Qi-enabled
• Playback Time: Varies based on usage
• Bluetooth Version: 5.0
• Controls: Touch controls

Product Usage Instructions

OVERVIEW

1. Touch Controls 4 5
2. Earbud’s LED Indicator
3. Charging Case LED Indicator
4. USB-C Charging Port
5. Charging Case’s Battery Status Button

BLUETOOTH PAIRING

Pairing A Device

Multipoint Connectivity

1. Disconnect Creative Zen Air 2 from the first device. The earbuds will automatically initiate Bluetooth pairing upon disconnection.
2. On the second device, select Creative Zen Air 2 from the list of discovered devices to pair.
3. Upon successful pairing to the second device, reconnect the first device to the earbuds to complete Multipoint Pairing. Multipoint connection is established when the above steps are performed successfully and Bluetooth is turned on across both mobile devices.

CONTROLS

1. Powering On / Off
   Power on/off the earbuds while out of its charging case.

2. Call Mode

3. INCOMING CALL

4. OUTGOING / ONGOING CALL

5. Playback Mode

BATTERY INDICATOR

Charging Case’s Battery Level

Earbuds Battery Level

Charging Case’s Battery Level Indicator

Charging the Earbuds and Case

1. Open the lid of the charging case.
2. Place the earbuds in their respective magnetic charging slots.
3. Connect the USB-C cable to the charging port on the case to charge via cable.
4. To charge wirelessly, place the case on a Qi-enabled wireless charging pad.

Pairing and Connectivity

1. To pair with a device, open the charging case lid, and remove the earbuds.
2. Initiate Bluetooth pairing on the device and select “Creative Zen Air 2” from the list of discovered devices.
3. To enable Multipoint Connectivity, disconnect from the first device and pair with a second device following the same steps.

Powering On/Off and Call Mode

1. To power on, press and hold each earbud for 2 seconds.
2. To power off, return the earbuds to the charging case.
3. To answer or decline calls, use the touch controls on the earbuds.

Master Reset

1. Remove both earbuds from the charging case.
2. Triple tap and hold each earbud until the LED indicator flashes red for a master reset.
3. The earbuds will return to default settings and initiate Bluetooth pairing automatically.

CHARGING CREATIVE ZEN AIR 2 WIRELESSLY

Creative Zen Air 2 supports Qi-enabled wireless charging. To charge both the charging case and earbuds wirelessly, slot the earbuds into the case’s magnetic charging slots, then place the charging case on the wireless charging pad. Do note that the earbuds cannot be charged wirelessly without its charging case. Wireless charging pad not included

MASTER RESET

1. Remove the earbuds from the charging case.
2. Holding a single earbud, triple tap the earbud, then press and hold for 2 seconds until the earbud’s LED indicator flash red.
3. Repeat the same steps on the other earbud. Upon completion, the earbuds will return to its default state and automatically initiate Bluetooth pairing.
4. Flashing Red

COMMON CONNECTIVITY ISSUES
This article highlights a phenomena and recommendation for music cutting out and earbuds that do not stay connected. When pairing a smart mobile device with the earbuds, the signal is strongest when there is a line-of-sight between the pairing devices. If the signal passes through the body, which is mostly made up of water fluid, it may get absorbed, which may result in pairing difficulty. If the mobile device is already connected to the earbuds, it may result in signal lost or the earbuds may get disconnected.

TECHNICAL SPECIFICATIONS

Microphones

• Omni-directional MEMS x 1 (Per earbud)

Bluetooth Version

• Bluetooth 5.3

Bluetooth Operating Frequency

• 2402–2480 MHz

Wireless Operating Range

• Up to 10m / 33 ft measured in open space. Walls and structures may affect range of device

Maximum RF Output Power

• 4 dBm Playtime^
• Up to 6 hours per charge
• Up to 23 hours of total playtime

Battery

• Earbuds (Left and Right):

Lithium-ion button battery

• 3.7V 40 mAh 0.148 Wh
• Battery Charging Case:
  • Lithium-ion polymer battery
    3.7V 430 mAh 1.591 Wh

^Based on moderate volume level with ANC off. Actual battery life will vary with use, settings, songs, and environmental conditions. Note: Compliance markings are located at the back of the product.

PRODUCT REGISTRATION AND WARRANTY
Registering your product ensures you receive the most appropriate service and product support available. You can register your product at creative.com/register. Please note that your warranty rights are not dependent on registration. Creative warrants the included Creative-branded hardware product (the “Product”) against defects in materials and workmanship (“Defect(s)”) for twelve (12) months (for the European Union, twenty-four (24) months (excluding all wear and tear), subject to certain exceptions as stated in the EU Directive 1999/44/EC) from the date of purchase. The Creative Limited Hardware Warranty (the “Warranty”) does not cover (but not limited to) consumable parts, such as batteries or protective coatings that, due to their nature, tend to diminish over time; normal wear and tear, accidents or misuse. You must provide Creative proof of original purchase of the Product by a dated itemized receipt to be eligible for the Warranty. If a Defect arises and a valid claim is received during the applicable Warranty Period, Creative will at its sole option, service the Product at no charge using new or refurbished replacement parts at our sole discretion. Warranty benefits are in addition to rights provided under local consumer laws.

For Australia only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired.

Refurbished parts may be used to repair the goods. [Address:
Creative Technology Ltd, 31 International Business Park, #03-01, Singapore 609921.

Telephone: +65 6895 4101 (standard international call charges apply.)]

For the full terms and detailed information on
the Warranty, please visit creative.com/compliance/ZenAir2, or scan the QR code. A printed copy is available upon request to Creative Labs, Inc., 1900 McCarthy Boulevard, Suite 103, Milpitas, CA 95035.

Important Safety Instructions. Do not listen to audio on your earphones or headphones at high volume for prolonged periods of time as hearing loss may result.

Hereby, Creative Labs Pte. Ltd. declares the Bluetooth headset, model no. EF1190 is in compliance with Directive 2014/53/EU and Radio Equipment Regulations 2017. The full text of the EU and UK declaration of conformity is available at http://www.creative.com/EUDoC.

OTHER INFORMATION
Please visit creative.com/compliance/ZenAir2 for the user guide, safety and regulatory information and battery removal instruction, which is meant strictly for independently qualified professional. Please visit creative.com/support/ZenAir2 for all other support related to your product.

© 2024 Creative Technology Ltd. All rights reserved. Creative, the Creative logo and Zen are trademarks or registered trademarks of Creative Technology Ltd in the United States and/or other countries. The Bluetooth® word mark and logo are owned by Bluetooth SIG, Inc. and any use of such marks by Creative Technology Ltd is under license. All other trademarks are the property of their respective owners and are hereby recognized as such. All specifications are subject to change without notice. Actual product may differ slightly from images shown. Use of this product is subject to a limited warranty.

Frequently Asked Questions

• Q: How can I troubleshoot common connectivity issues?
  A: Ensure there is a clear line of sight between the earbuds and the paired device to prevent signal interference caused by obstacles or water in the body.

• Q: Can I charge the earbuds without the charging case?
  A: No, the earbuds can only be charged wirelessly or via cable when placed inside the charging case.

• Q: How do I know when the earbuds are fully charged?
  A: The earbud LED indicator will show a solid white light when fully charged.

References

• ccreative.com - This website is for sale! - c creative Resources and Information.
• Creative Worldwide Support
• Creative Technology - Online Product Registration
• Creative Worldwide Support
• Creative Worldwide Support
• Creative Labs (United Kingdom) | Sound Blaster, Gaming Headsets, Speakers, Headphones
• Creative Technology - Declaration of Conformity

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