Lochinvar EKW Water Heater Range Instructions
- July 8, 2024
- Lochinvar
Table of Contents
Lochinvar EKW Water Heater Range
Specifications
- Product: EKW Water Heater Range
- Model: All EcoKnight EKW Range
- Warranty Period: Heat Exchanger – 5 Years, All other components – 2 Years
Product Usage Instructions
Before using the EKW Water Heater, please ensure to adhere to the following conditions:
- Install the water heater as per Lochinvar Ltd. installation instructions and comply with Gas Safety Regulations, Building Regulations, I.E.E. Regulations, and local bylaws.
- Use the water heater only with drinking water that can freely circulate.
- If heating saline or corrosive water, a separately installed heat exchanger is mandatory.
- Regularly maintain the heat exchanger to prevent scaling and lime build-up.
- Ensure water temperatures do not exceed the thermostat settings.
- Do not exceed the maximum water pressure and heat load as specified on the rating plate.
- Install the water heater in a non-corrosive environment.
- Connect the water heater to an approved cold water supply arrangement.
| Model | Warranty Period |
|---|
All EcoKnight EKW Range
| Heat Exchanger| 5 Years
All other components#| 2 Years
Conditions
| Working temperature must be no greater than 85°C.
Flow switch must be fitted and connected to the water heater control.
Water quality must comply with the guidance within the ICM instructions
INSTRUCTION
General Warranty
If within 2(Two) years of the invoice date or commissioning date of a water
heater supplied by Lochinvar Ltd., following verification, and at the sole
discretion of Lochinvar Ltd., an assembly or part (with the exclusion of the
heat exchanger) proves to be defective or fails to function correctly due to
manufacturing and/or material defects, then Lochinvar Ltd. shall repair or
replace this assembly or part.
Ancillary Options
Any ancillary options purchased with the water heater are covered via a
standard 12-month parts-only warranty. This includes items such as circulating
pumps, frames, and flue kits.
The warranty starts from the date of delivery unless commissioned by Lochinvar
in which case the warranty starts from the date of commissioning which can be
up to a maximum of 6 months after the date of delivery.
Heat Exchanger Warranty
The low water content stainless steel heat exchanger has a manufacturing
defect warranty of up to 5(five) years. This provides coverage to the end user
via Lochinvar that if the heat exchanger becomes unserviceable due to a
material or workmanship defect it will be replaced.
Conditions for installation and use
The warranty set out in articles 1 and 2 will apply solely under the following
conditions:
- a. The water heater is installed under strict adherence to Lochinvar Ltd. installation instructions for the specific model and must be by the relevant requirements of the Gas Safety Regulations, Building Regulations, I.E.E. Regulations, and the byelaws of the local water undertaking. The installation should also be by any relevant requirements of the local gas distributor and local authority.
- b. The water heater remains installed at the original site of installation.
- c. The water heater is used exclusively with drinking water, which at all times can freely circulate (a separately installed heat exchanger is mandatory for heating saline water or corrosive water).
- d. The heat exchanger is safeguarded against harmful scaling and lime build-up using periodic maintenance.
- e. The water temperatures in the heater do not exceed the maximum setting of the thermostats, which form a part of the water heater.
- f. The water pressure and/or heat load do not exceed the maximum values stated on the water heater rating plate.
- g. The water heater is installed in a non-corrosive atmosphere or environment.
- h. The water heater is connected to a protected cold supply arrangement, which is: approved by the relevant authority; with sufficient capacity for this purpose; supplying a pressure no greater than the working pressure stated on the water heater; and where applicable by a likewise approved temperature and pressure relief valve, fitted under installation instructions of Lochinvar Ltd. applying to the specific model of water heater, and further in compliance with Building Regulations, local authority installation byelaws and the Water Supply (Water Fittings) Regulations 1999.
Exclusions
Service parts and consumables are not included within the above warranty
period, this includes (but is not limited to) any part identified within the
Installation manual which should be changed as part of the service regime for
the appliance. These parts have a 12-month warranty from the date of
commissioning or the date of delivery to the site.
The warranty set out in articles 1 and 2 will not apply in the event of:
- a. damage to the water heater caused by an external factor.
- b. misuse, neglect (including frost damage), modification, and incorrect and/or unauthorized use of the water heater.
- c. contaminants or other substances having been allowed to enter the heat exchanger for example scale.
- d. any attempts at repair to a defective water heater other than by an approved service engineer.
Scope of the warranty
The obligations of Lochinvar Ltd. under the specified warranty are limited to
free delivery from the warehouse of the replacement assemblies, parts, or
water heater, respectively. Labor, installation, and any other costs
associated with the replacement will not be accepted by Lochinvar Ltd.
Claims
A claim on grounds of the specified warranty must be submitted to the dealer
from whom the water heater was purchased, or to another authorized dealer of
Lochinvar Ltd. Inspection of the water heater as referred to in articles 1 and
2 shall take place in one of the laboratories of Lochinvar Ltd.
Obligations of Lochinvar Ltd.
Lochinvar Ltd. grants no other warranty or guarantee over its water heaters
nor the (assemblies or parts of) water heaters supplied for replacement, other
than the warranty expressly set out in these conditions. Under the terms of
the supplied warranty, Lochinvar Ltd. is not liable for damage to persons or
property caused by (assemblies or parts) of a (replacement) water heater that
it has supplied.
EKW warr anty doc_April 2024
- WEEE Producer Registration Number – WEE/MM6751AA
- Comply Direct Membership Number – CD01/01363
- Registered office: One New Change, London EC4M 9AF
- Registered number: 3453820
MORE INFORMATION
Lochinvar Ltd
- 8 Lombard Way
- The MXL Centre, Banbury Oxon, OX16 41J
- +44 (0) 1295 269981
- info@lochinvar.ltd.uk
- www.lochinvar.ltd.uk
Frequently Asked Questions
- Q: What should I do if the water heater exceeds the maximum temperature setting?
- A: If the water heater exceeds the maximum temperature setting, immediately turn off the power and contact a qualified technician for assistance.
- Q: Can I install the water heater in a corrosive atmosphere?
- A: No, it is recommended to install the water heater in a non-corrosive atmosphere to ensure optimal performance and longevity.
- Q: How often should I perform maintenance on the heat exchanger?
- A: It is recommended to perform maintenance on the heat exchanger periodically to prevent harmful scaling and lime build-up. The frequency of maintenance may vary based on usage and water quality.