MAJESTIC STSP24NG Fireside Burner and Hearth Kits Installation Guide

: July 8, 2024
: Majestic

Table of Contents

STSP24NG Fireside Burner and Hearth Kits
Installation Instructions
Listing and Code Approvals
Getting Started
Appliance Preparation
Installation Instructions
Operating Instructions
Maintaining and Servicing the Appliance
Service Parts
Documents / Resources

MAJESTIC STSP24NG
Owner’s Manual

STSP24NG Fireside Burner and Hearth Kits

This Owner’s Manual is provided and hosted by Appliance Factory Parts.
Shop genuine replacement parts for MAJESTIC STSP24NG Find Your MAJESTIC Fireplace Parts – Select From 585 Models
——– Manual continues below ——–

Installation Instructions

Models: SP18NG, SP18LP, SP24NG, SP24LP, SP30NG, SP30LP, STSP18NG, STSP18LP, STSP24NG, STSP24LP
Fireside Burner/Hearth Kits
Installation and service of this appliance should be performed by qualified personnel.
Hearth & Home Technologies suggests NFI certified or factory-trained professionals, or technicians supervised by an NFI certified professional.
Check with your local building code agency before you begin installation to ensure compliance with local codes, including the need for permits and follow- up inspections. If you encounter any problems regarding code approvals, or if you need clarification of any of the instructions contained here, contact the Technical Services Dept., Hearth & Home Technologies Inc., phone 1-888-427-3973 or 1-800-927-6841.
CAUTION
DO NOT DISCARD THIS MANUAL

Important operating and maintenance instructions included.
Read, understand and follow these instructions for safe installation and operation.
Leave this manual with party responsible for use and operation.

WARNING
If the information in these instructions is not followed exactly, a fire may result causing property damage, personal injury, or death.

Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
What to do if you smell gas:
– Do not try to light any appliance.
– Do not touch any electrical switch. Do not use any phone in your building.
– Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
– If you cannot reach your gas supplier, call the fire department.
Installation and service must be performed by a qualified installer, service agency, or the gas supplier.

Note: An arrow () found in the text signifies change in content.
WARNING
HOT! DO NOT TOUCH.
SEVERE BURNS MAY RESULT.
CLOTHING IGNITION MAY RESULT.
Glass and other surfaces are hot during operation and cool down.

Keep children away.
CAREFULLY SUPERVISE children in same room as appliance.
Alert children and adults to hazards of high temperatures.
Keep clothing, furniture, draperies and other combustibles away.

In the Commonwealth of Massachusetts:

This appliance must be installed by a licensed plumber or gas fitter.
The chimney flue damper, when used with gas logs, will be welded open or completely removed.
A CO detector shall be installed in the room where the appliance is installed.

Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
Congratulations
Congratulations on selecting a Fireside gas log set—an elegant and clean alternative to burning wood. The Hearth & Home Technologies gas log set you have selected is designed to provide the utmost in safety, reliability, and efficiency.
As the owner of this new gas log set, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings.
This owner’s manual should be retained for future reference.
We suggest you keep it with your other important documents and product manuals.
The information contained in this owner’s manual, unless noted otherwise, applies to all models and gas control systems.
Your new gas log set will give you years of durable use and trouble-free enjoyment. Welcome to the Hearth & Home Technologies family of appliance products!

Homeowner Reference Information
We recommend that you record the following pertinent information about your gas log set:

Model Name:………………………………………………….
Date purchased/installed:……………………………….
Serial Number:………………………………………………
Location on appliance:……………………………………
Dealership purchased from:……………………………..
Dealer phone:………………………………………………
Notes:………………………………………………
Listing Label Information/Location
The model information regarding your specific gas log set can be found on the rating plate.

WARNING: For installation in a solid-fuel burning fireplace. The fireplace chimney must have a permanent vent opening to the atmosphere of not less than 48 square inches or as determined from the manufacturer’s installation instructions.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause property damage, personal injury or loss of life. Refer to the owner’s information manual provided with this appliance. Installation and service must be performed by a qualified installer, service agency or the gas supplier.
California Proposition 65 Warning
WARNING: This product can expose you to chemicals, including carbon black, which is known in the state of California to cause cancer and chromium, which is known in the state of California to cause birth defects or other repro- ductive harm.
For more information go to: www.P65Warnings.ca.gov

Listing and Code Approvals

A. Appliance Certification
The Fireside Burner/Hearth Kits have been tested and listed in the U.S. in accordance with ANSI Z21.60-2017 (Gas Log Set). In Canada the Gas Log Hearth Kits have been tested and approved in accordance with CSA 2.26-2017. They have been listed by PFS Test Labs for installation and operation in the United States and Canada as described in these Installation and Operating Instructions. All components are UL, OMNI, or CSA safety certified.
Check with your local building code agency prior to installing this appliance to ensure compliance with local codes, including the need for permits and follow-up inspections.
In the absence of local codes, comply with the National Fuel Gas Code, ANSI Z223.1-Latest Edition in the U.S.; in Canada, the CAN/CGA B149 Installation Codes. If any assistance is required during installation, please contact your local dealer or call the Technical Services Department at 1-888-427-3973 or 1-800-927-6841.

WARNING
Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage.
Refer to the owner’s information manual provided with this appliance. For assistance or additional information consult a qualified installer, service agency or the gas supplier.
WARNING
Fire Risk
Exhaust Fumes Risk

Do NOT use this appliance as a “vent-free heater.
The flue must be permanently open. Refer to Table 1.

CAUTION
Sharp Edges

Wear protective gloves and safety glasses during installation.

B. Table 1

Product| | SP18NG| SP18LP| SP24NG| SP24LP| SP30NG| SP30LP| STSP18NG| STSP18LP| STSP24NG| STSP24LP
---|---|---|---|---|---|---|---|---|---|---|---
Inlet BTU/KW/HR| Nat| 60,000/ 17.6| | 67,000/19.6| | 80,000/17.6| | 60,000/17.6| | 75,000/22|
| LP| | 40,000/11.7| | 40,000/11.7| | 60,000/17.6| | 65,000/19| | 69,000/20.2
Manifold Pres- sure IN. WC/KPa| Nat| 3.5 / .0| | 3.5 / .0| | 3.5 / .0| | 3.5 / .0| | 3.5 / .0|
| LP| | 11.0 / 0.057| | 11.0 / 0.057| | 11.0 / 0.057| | 11.0 / 0.057| | 11.0 / 0.057
Max. Inlet Pres- sure IN. WC/PKa| Nat| 10.0 / .052| | 10.0 / .052| | 10.0 / .052| | 10.0 / .052| | 10.0 / .052|
| LP| | 13.0 / 0.068| | 13.0 / 0.068| | 13.0 / 0.068| | 13.0 / 0.068| | 13.0 / 0.068
Min. Inlet Pres- sure IN. WC/PKa| Nat| 3.5 / .018| | 3.5 / .018| | 3.5 / .018| | 3.5 / .018| | 3.5 / .018|
| LP| | 11.0 / 0.057| | 11.0 / 0.057| | 11.0 / 0.057| | 11.0 / 0.057| | 11.0 / 0.057
Orifice Size In. /mm| Nat| (#26) .147| | (#20) .161| | (#16) .177| | (#24) .152| | (#20) .161|
| LP| | (#47) .078| | (#47) .078| | (#42) .0935| | (#45) .082| | (#42) .0935
Minimum Fire- place Opening Size In. / mm| Front| 28 / 71.1| 28 / 71.1| 34 / 86.4| 34 / 86.4| 42 / 106.7| 42 / 106.7| 28 / 71.1| 28 / 71.1| 34 / 86.4| 34 / 86.4
| Rear| 16 / 40.6| 16 / 40.6| 18 / 45.7| 18 / 45.7| 24 / 61.0| 24 / 61.0| N/A| N/A| N/A| N/A
| Depth| 14 / 35.6| 14 / 35.6| 14 / 35.6| 14 / 35.6| 16 / 40.6| 16 / 40.6| 18 / 45.7| 18 / 45.7| 18 / 45.7| 18 / 45.7
| Height| 16 / 40.6| 16 / 40.6| 18 / 45.7| 18 / 45.7| 20 / 50.8| 20 / 50.8| 18 / 45.7| 18 / 45.7| 18 / 45.7| 18 / 45.7
| | | | | | | | | | |
Min. Vent Open- ing Square In./cm| | 39 / 251.6| 39 / 251.6| 48 / 309.7| 48 / 309.7| 58 / 374.2| 58 / 374.2| 39 / 251.6| 39 / 251.6| 48 / 309.7| 48 / 309.7

For Masonry Built Fireplaces Free Opening Area of Chimney Damper For Venting Combustion Products From Decorative Appliances For Installation In Solid Fuel Burning Fireplaces.
Appliance Input Rate (kBTU/hr)

Masonry Built	30	40	50	60	70	80	90	1 00	III)	C’1
Chimney Height * (f1)	Minimum Opening** (sq. in.)
6	25.7	33.8	41.7	49.2	56.6	64.0	71.4	78.8	86.2	93.5
8	23.7	31.2	38.7	45.5	52.4	59.7	66.9	74.1	81.3	88.6
10	21.7	28.7	35.2	41.7	48.2	54.3	60.2	66.1	72.0	77.9
15	19.9	26.1	32.0	37.7	43.2	48.8	54.1	59.4	64.6	69.9
20	18.5	23.7	28.8	34.3	39.8	44.4	49.1	53.8	58.4	63.0
30	16.9	21.6	26.5	31.2	35.9	40.3	44.5	48.6	52.7	56.6

Height is from hearth to top of chimney and the minimum height is 0 feet Chart shows minimum opening (sq. in.) for the given height and input rate.
For Factory Built Fireplaces Free Opening Area of Chimney Damper For Venting Combustion Products From Decorative Appliances For Installation In Solid Fuel Burning Fireplaces.
Appliance Input Rate (kBTU/hr)**

Factory Built| 30| 40| 0
tr,| 60| 70| 80| 90| 100| 110| 120|
---|---|---|---|---|---|---|---|---|---|---|---
Chimney
Height * (ft)| Minim um 0 pc ning (sq. in.)| Max. Input ***
10| 16.6| 22.1| 28.3| 35.3| 44.2| | | | | | 77.6
15| 12.6| 17.3| 21.2| 26.4| 32.2| 38.5| 45.4| | | | 98.2
20| 10.8| 14.5| 18.1| 22.1| 26.4| 31.2| 37.1| 43.0| | | 114.2
25| 9.6| 12.6| 15.9| 18.1| 22.9| 27.3| 31.2| 36.3| 43.0| 50.3| 121.0
30| 9.1| 11.3| 14.5| 17.3| 20.4| 24.6| 28.3| 33.2| 37.4| 44.2| 130.1
35| 8.0| 10.8| 13.2| 15.9| 18.9| 22.1| 25.5| 30.2| 34.2| 39.6| 141.2
40| 7.5| 10.2| 12.6| 151| 18.1| 20.4| 23.8| 27.3| 31.5| 35.3| 158.5

Height is from hearth to top of chimney and the minimum height is 10 feet.
** Chart shows minimum opening (sq. in.) for the given height and input rate.
*** Column marked “Max. input” corresponds to the maximum allowable input rate (IcBTU/hr) for the given height.

Getting Started

A. Size of Firebox
See Table 1 in Section 1.B.
B. Negative Pressure
Negative pressure results from the imbalance of air available for the fireplace to operate properly. Causes for this imbalance include:

Exhaust fans (kitchen, bath, etc.).
Range hoods.
Combustion air requirements for furnaces, water heaters and other combustion appliances.
Clothes dryers.
Location of return-air vents to furnace or air conditioning.
Imbalances of the HVAC air handling system.
Upper level air leaks: recessed lighting, attic hatch opening, duct leaks.

C. Tools and Supplies Needed
Tools and supplies normally required for installation:
Pliers
Phillips screwdriver
Tape measure
Crescent wrenches
Gas shutoff valve
Non-corrosive leak check solution
3/4 in. wrench, 7/16 in. wrench
D. Inspect the Appliance and Components

Remove the contents from the carton. Attached to the burner are tags identifying the manufacturer name, serial number, model number (including gas log size), BTU ratings, gas type, etc.
Review the attached tags before proceeding. Ensure that all minimum fireplace dimension requirements are achieved using Table 1 in Section 1.B. See Figure 2.1. Ensure the gas type provided in the fireplace coincide with the gas type marked on the tag.

WARNING
Hearth & Home Technologies disclaims any responsibility for, and the warranty will be voided by, the following actions:

Installation and use of any damaged appliance or vent system component.
Modification of the appliance or vent system.
Installation other than as instructed by Hearth & Home Technologies.
Improper positioning of the gas logs or the glass door.
Installation and/or use of any component part not approved by Hearth & Home Technologies.

Any such action may cause a fire hazard.
WARNING
Inspect appliance and components for damage. Damaged parts may impair safe operation.

Do NOT install damaged components.
Do NOT install incomplete components.
Do NOT install substitute components.

Report damaged parts to dealer.

E. Components of the Gas Hearth Kit
The Fireside Burner/Hearth Kit consists of the following:

Burner/Pan Assembly
Grate Assembly
Glowing Embers
Sand (NG only)
Vermiculite (LP only)
Lava Rock
Damper Stop
Log Set (sold separately)
REM Kit – To convert burner to a variable flame with remote control (sold separately).
LSK100 Kit- To convert burner to an on/off assembly with a log switch (sold separately).

WARNING
Keep appliance dry.

Mold or rust may cause odors.
Water may damage controls.

WARNING
Do NOT use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
WARNING
Shock Risk
Fire Risk
Use ONLY optional accessories approved for this appliance.

Using non-listed accessories voids warranty.
Using non-listed accessories may result in a safety hazard.
Only Hearth & Home Technologies approved accessories may be used safely.

Appliance Preparation

Note: Have the gas supply line installed in accordance with local building codes, if any. If not, follow
A. Gas Supply Connection
A 3/8 in. flared fitting has been installed on the gas valve inlet at the factory. Ensure fittings are of the appropriate size and type on the gas line connection. If the tubing has to be cut to length be sure to use the proper cutting and flaring tool. Also, be careful not to crimp the tubing while bending. If the tubing becomes crimped, do not use for installation.
WARNING
Gas Leak Risk

Support control when attaching pipe to prevent bending gas line.

Joint compound to Teflon tape must be used on all threaded male connections to ensure a tight seal.
WARNING
Fire Risk
Explosion Risk
Personal Injury Risk
An explosion could occur if a connection is made directly to an unregulated propane (LP) tank.
Note: An individual manual shutoff valve (not supplied) is required when installing this appliance. The manual shutoff valve must be located in an easily accessible area, no more than 6 feet from the appliance.
Note: A listed (and Commonwealth of Massachusetts approved) 1/2 in. (13 mm) T-handle manual shut-off valve and flexible gas connector are connected to the 1/2 in. (13 mm) control valve inlet.

If substituting for these components, please consult local codes for compliance.

WARNING
Fire Risk
Explosion Risk
Verify inlet pressures.

High pressure may cause over fire condition.
Low pressure may cause explosion.

Install regulator upstream of valve if line pressure is greater than 1/2 psig.
B. Convert to Left Side Piping
NOTE : You will need a kit to change to left side piping. See page 18.

Remove black cap from left side.
Remove two pilot head screws.
Remove two pilot bracket screws.
Detach thermocouple and pilot from control valve.
Remove the control valve from the right side of the burner pan and replace on left, upside down.

Note: Prior to installing the valve, use Teflon tape or joint compound on the male threads.
LP Only

Reinstall pilot bracket on left side of burner.
Reinstall pilot assembly to pilot bracket.
Reattach pilot tube and thermocouple to control valve.
Reinstall black cap removed from left side of burner to right side.
Install valve shield.

Natural Only

Install new pilot bracket on left side of burner.
Install new pilot assembly to pilot bracket.
Attach pilot tube and thermocouple to control valve.
Install black cap removed from left side of burner to right side.
Install valve shield.

Left side piping when finished

WARNING
Fire Risk
Explosion Risk

Gas build-up during line purge may ignite.
Purge should be performed by qualified technician.
Ensure adequate ventilation.
Ensure there are no ignition sources such as sparks or open flames.

C. Gas Pressure
Proper input pressures are required for optimum appliance performance. Gas line sizing requirements need to be made following NFPA51.
WARNING
Fire Risk
Explosion Risk
High pressure will damage valve.

Disconnect gas supply piping BEFORE pressure testing gas line at test pressures above 1/2 psig.
Close the manual shutoff valve BEFORE pressure testing gas line at test pressures equal to or less than 1/2 psig.

WARNING
CHECK FOR GAS LEAKS
Fire Risk
Explosion Risk
Asphyxiation Risk

Check all fittings and connections.
Do not use open flame.
After the gas line installation is complete, all connections must be tightened and checked for leaks with a commercially available, non-corrosive leak check solution. Be sure to rinse off all leak check solution following testing.

Fittings and connections may have loosened during shipping and handling.
WARNING
Fire Risk
Explosion Risk
Do NOT change the valve settings.

This valve has been preset at the factory.
Changing valve settings may result in fire hazard or bodily injury.
Gas Supply Pressure: Minimum inlet gas supply pressure must be 4.5 in. W.C. for natural gas or 11 in. W.C. for LP gas for the purpose of input adjustment. Maximum inlet gas pressure must not exceed 7.0 in. W.C. for natural gas or 13 in. W.C. for LP gas. The gas line supplying the appliance must be sufficient size to furnish the appropriate supply pressure to the appliance while operating in the “High” setting. (Minimum line ID of 1/2 in. required if the line is longer than 20 ft.).
Gas Line Pressure Test: Perform pressure test according to state and local code (if pressure exceeds 1/2 in. psi [3.5 kPa]) before appliance is connected. Be sure to release air pressure from the gas line before connection is made to the appliance. Excessive pressure will damage the gas control and may cause a gas leak.
Gas Leak Test: Make sure the gas connections are tight. Turn on the gas and coat each joint with a non-corrosive gas leak check solution. Air bubbles will form indicating any leaks. DO NOT USE A FLAME OR ANY TYPE OF IGNITION SOURCE TO CHECK FOR LEAKS. All leaks must be corrected before proceeding with installation.
The appliance must only be installed in a solid-fuel burning fireplace with the flue damper clamped open.
The minimum permanent free opening (in square inches) that must be provided by the fireplace chimney or damper to vent the flue gases is provided in Table 1. If the free opening is smaller than the specified area, do not use this appliance.
The damper must be removed or fixed in a manner in which will secure it open. Some jurisdictions require the damper to be removed or permanently welded fully open. Check with state and local codes.
Be sure that the chimney is completely unobstructed to ensure proper ventilation of flue gases including carbon monoxide (CO).CO (a poisonous gas) is tasteless, odorless, colorless and undetectable without proper equipment.

High Altitude Derate
In the USA, input BTU shall be derated 4% (one orifice size) per 1000 feet for altitudes above 2000 feet. In Canada, input BTU shall be derated 10% (two orifice sizes) at altitudes from 2000-4500 feet.
CAUTION

Prevent accidental appliance operation when not attended.
Unplug or remove batteries from remote control if absent or if appliance will not be used for an extended period of time.
Property damage possible from elevated temperatures.

Installation Instructions

A. Install the Damper Stop

Open the damper to the fully open position and secure it open with the stop as shown in Figure 4.1.
If the damper stop doesn’t fit your application, use a permanent means that will keep the damper open at least to the minimum vent opening as outlined in Table 1, Section 1.B.

B. Install the Burner/Pan Assembly
The burner/pan assembly is shipped ready for right-hand gas connection. See Section 3.B. for left-hand connection.

Remove the existing cap or gas jet assembly from the gas stub in your fireplace. Clean the threads using a wire brush or steel wool. Apply Teflon tape or joint compound to the steel fitting and attach the provided brass adapter to the stub.
Place the burner/pan assembly in the fireplace. The pan should be centered both front to back and side to side.
Bend the provided gas connector to facilitate its installation between the burner and the gas stub.
Attach one end of the gas connector to the brass elbow or safety pilot fitting. Attach the other end to the brass adapter at the gas tube.

C. Install the Grate

The grate should be centered over the burner pan, side to side. If the grate sits toward the front of the burner pan, the flames will be larger coming through the logs. If the grate sits toward the back of the burner pan, the ember bed will be more prominent. Refer to Figure 4.2.

D. Place Sand/Vermiculite, Rockwool

Pour the sand (NG models) or vermiculite (LP models) into the burner pan. Sand or vermiculite should follow the slope of pan, covering it and the burner tube completely.

Important: Cover the pilot assembly to protect it before installing the sand or vermiculite.
Note: Use caution so vermiculite does not get into the air mixer on LP models.

Allow the sand or vermiculite to spill out the front of the pan and over the sides onto the fireplace floor.

WARNING
Explosion Risk

Follow rockwool placement instructions in this manual.
Replace rockwool material annually.

Improperly placed rockwool interferes with proper burner operation.

Lightly place dime-sized pieces of rockwool evenly on top of the sand or vermiculite.
Inspect the pilot burner to ensure it is clear of any rock wool.

Note: For best results, do not pack down the rock wool. The placement of rock wool can have an effect on flame pattern and may need to be adjusted to achieve a desired appearance.

The gas burns at the point of the least resistance. In case of an uneven flame pattern it may be necessary to adjust the materials in the pans (using an object such as a screwdriver) to achieve the desired effect.

E. Install the Logs

Install the logs using the installation instructions included with them.
Light the burner as outlined in the operating section. Allow the flame pattern to stabilize. If you are satisfied with the flame pattern go to the next step. If you want more or less flame around the front log, turn off the gas and move the grate backward or forward.
Once you are satisfied, turn on the gas and go on to the next step.
Arrange the top logs as shown in your log set up instructions. Light the burner as outlined in the operating instructions and allow the flame to stabilize.
Spread the lava rock around the outside of the burner pan on the floor of the fireplace. If possible, cover the gas connector with the cinders. DO NOT cover any part of the pilot assembly.

WARNING
Fire Risk
Explosion Risk
Personal Injury Risk
Failure to position the parts in accordance with the diagrams provided with the log packages or failure to use only parts approved with this appliance may result in property damage or personal injury.
Note: If your log set is the burnt-out type, place the rock wool in the center of the logs to give a glowing ember effect.
F. Adjust the Pilot Flame
The pilot flame should be a soft blue color and should surround the last 1/2 in. of the thermocouple tip. Refer to Figure 4.3. to locate pilot adjustment screw. If pilot flame must be adjusted, use a standard slotted screwdriver to turn screw clockwise to reduce flame or counterclockwise to increase flame. G. Inspect the Venting System
The fireplace venting system is designed and constructed to develop a positive flow adequate to remove flue gases to the outside atmosphere. See fireplace installation instructions.
A spillage test must be made before the installed appliance is left with the consumer

Close all doors and windows in the home.
Light the log set.
After three minutes, test with a smoke match, smoke candle, stick incense or cigarette one inch below the top of the opening (lintel) moving across the full width. If spillage (smoke drawn into the room) occurs, it will most likely be near the top, outside corners.

Possible Cures if Spilling Occurs

The damper should be fully open.
The fireplace opening needs to be reduced by adding a drop panel across the top under the lintel.
The air supply from outdoors needs to be increased. Open the outside air kit if the appliance is so equipped, or crack open a door or window.
If necessary, seek expert advice. Do not operate this appliance.

Cleaning
Periodic examination and cleaning of the venting system of the fireplace should be done before initial use and at least annually by a qualified agency.
WARNING
Fire Risk
Explosion Risk
Inspect external vent cap regularly.

Ensure no debris blocks cap.
Combustible materials blocking cap may ignite.
Restricted air flow affects burner operation.

Operating Instructions

FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: IF THESE INSTRUCTIONS ARE NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
A. This appliance has a pilot that must be lighted by hand. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance
Do not touch any electrical switch; do not use any phone in your building.
Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, do not try to repair it. Call a qualified service technician. Force or attempted repair may result in fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control that has been underwater.

LIGHTING INSTRUCTIONS

STOP! Read the safety information previously listed above.
Turn gas control knob clockwise to the off position.
Wait 5 minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP!
Follow “B” in the safety information above. If you do not smell gas, go on to next step.
Locate pilot (mounted on the right side of the top burner pan).
Turn control knob counterclockwise to the “PILOT” position.
Place a lit match at the pilot burner and simultaneously push in on the control knob. This should ignite the pilot.
Once the pilot lights, continue to depress the control knob for 1 minute.
After 1 minute slowly release control knob and it will pop back out. Pilot should remain lit. If it goes out, repeat steps 1 through 7.
If the knob does not pop out when released, stop immediately and call your service technician or gas supplier. If the pilot will not stay lit after several tries, turn the gas control knob to the “OFF” position and call your service technician or gas supplier.
Turn gas control knob counterclockwise to “ON”.
Activate the burner with the supplied log switch or remote control.
To connect the log switch; connect the wires red to red and black to black.
Instructions are provide in the remote control box for connection and operation.

TO TURN GAS OFF TO APPLIANCE
Turn gas control handle clockwise to “OFF” position. Do not force. B. Glass Doors
If your fireplace is equipped with glass doors:

Glass doors should be in fully open position when appliance is operating.
Operating in the closed position will block the radiant heat output and may cause incomplete combustion of the gas and will cause the gas valve to overheat and be damaged.

WARNING
Fire Risk
Explosion Risk
Do not close the glass doors during applianceoperation.

Could cause incomplete combustion of the gas.
Glass doors may be closed when the hearth kit is not being used.

C. Important Safeguards

Other Fuels
– Although your gas log set is very realistic in appearance, it is not a real woodburning fire and must not be used for burning any fuel other than natural or propane gas.
– To avoid irreparable damage to the appliance and/or personal injury, wood, matches, paper, garbage or any other material must not be placed or thrown on top of the logs.
Appliance Safety
– To avoid personal injury, do not touch hot surfaces when the appliance is operating.
– Always ensure that the fireplace screen is closed when the appliance is operating.
– Close supervision is necessary when the appliance is being used near children.
Do not remove any of the attached metal plates, which contain important safety and operating information.
Keep the appliance area clear and free of all combustible materials, gasoline and other flammable vapors and liquids.’

WARNING
Do NOT use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

A qualified service technician must perform installation and repair. The appliance should be inspected and cleaned annually by a qualified service technician. More frequent cleaning may be required due to excessive lint, dust, pet hair, etc. It is imperative that the control compartments, burners and air passageways are unobstructed during operation.
– Review proper placement of logs, rockwool, lava rock, sand or vermiculite.
– Check the wiring.
– Ensure there are no gas leaks.
– Ensure the flow of combustion and ventilation air is not obstructed (front grilles and vent caps).
Before installing into a solid fuel burning fireplace, the chimney and firebox should be inspected and cleaned to remove soot, creosote, ashes, paint, bird nests etc.
Annual examination of the chimney must be performed by a qualified agency to ensure proper ventilation of flue gases created by this appliance.
Have the chimney and adjacent structure inspected and cleaned by qualified professionals. Hearth & Home Technologies recommends that NFI certified professionals, or technicians under the direction of certified professionals, conduct a minimum of an NFPA 211 Level 2 inspection of the chimney.
Replace component parts of the chimney and fireplace as specified by the professionals.
Ensure all joints are properly engaged and the chimney is properly secured.
Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter burner flame pattern.
Do not use a blower insert, heat exchanger insert or other accessories not approved for use with this appliance. Solid fuels shall not be burned in a fireplace where a decorative appliance is installed.
If glass doors are present, the glass doors must be fully opened while appliance is in operation.

WARNING
Fire Risk
High Temperatures
Keep combustible household items away from appliance.
Do NOT obstruct combustion and ventilation air.

Do NOT place combustible items on top of or in front of appliance.
Keep furniture, draperies away from appliance.

Maintaining and Servicing the Appliance

A. Servicing Your Appliance
WARNING
Risk of injury or property damage
Before servicing:

Turn off gas.
Turn off electricity to appliance.
Disable remote control, if one is present.
Ensure appliance is completely cooled.

After Servicing:

Replace any screen or barrier that was removed.
Reseal and reinstall any venting removed for servicing.
Repair and replacement work should be done by a qualified service technician.
Always shut off the gas supply and make sure the appliance is cool before beginning any service operation.
Always check for gas leaks after servicing.
Always check for proper venting.

B. Cleaning Your Appliance
Your gas logs require little care. Keep the burner assembly, logs and burner area surrounding the logs clean by vacuuming or brushing with a dry paint brush at least twice a year.

The logs become fragile after burning. Take care in handling.
Always turn off the gas to the pilot before cleaning. For relighting, refer to lighting instructions located Section 5 of these instructions.
Always keep the appliance clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
Never obstruct the flow of combustion and ventilation air. Keep the front of the appliance clear of all obstacles and materials.
Leave clearance of at least 36 in. from the front of the fireplace.
The air shutter should not be blocked.

CAUTION

Logs can get very hot. Handle only when they are cool.

C. Annual Inspection

WARNING
Annual inspection by qualified technician recommended.
Check:

Condition of doors, surrounds and fronts.
Obstructions of combustion and ventilation air.
Condition of logs.
Condition of firebox.
Gas connections and fittings.
Obstructions of termination cap.

Clean:

Glass.
Logs.
Burner, burner ports.

Risk of:

Fire
Delayed ignition or explosion
Exposure to combustion fumes
Odors

D. Troubleshooting
With proper installation and maintenance, your new decorative gas appliance should provide years of trouble-free service.
If you do experience a problem, refer to the troubleshooting guide below. This guide will assist you or a qualified service technician in the diagnosis of problems and the corrective action to be taken.

Symptons

| Possible Cause|

Corrective Action

---|---|---
1. A match will not light the pilot.| A. Main shutoff valve is closed.| 1. Make sure that the shutoff valve located on the incoming gas line is open.
B. There is air in the gas line.| 1. Light a match. Turn the valve knob to the “Pilot” position and depress. Keep the match near the pilot burner until it lights.
C. The valve knob is in the “OFF” position.| 1. Turn the valve knob to the “Pilot” position and depress. Keep the match near the pilot burner until it lights.
D. The pilot orifice is plugged, not allowing gas to flow.| 1. This repair requires tools and some degree of experience.
Call a qualified service technician.
E. There is no gas supply to the fireplace.| 1. Check the plumbing to ensure the fireplace has been hooked up to the gas supply line.
| 2. The propane tank is empty.
2. The pilot lights, but will not stay lit after carefully following lighting instructions.| A. The thermocouple is too tight or too loose.| 1. The thermocouple must be attached to the valve finger- tight plus a 1/8″ turn with a wrench.
B. There is a weak pilot.| 1. The pilot flame must engulf the thermocouple. Clean and/or adjust the pilot for maximum flame inpingement on the thermocouple.
C. Defective thermocouple.| 1. Check the thermocouple with a millivolt meter as follows: Disconnect the thermocouple form the valve and connect the red lead of the meter to the silver end of the themocouple. Connect the black lead of the meter to the copper tubing of the thermocouple. Light the pilot and keep the knob depressed while taking a reading. The meter readings should be greater than 14 mV. If not, replace the thermocoupule.
3. The pilot is on, but there is no gas to the main burner; the valve knob is on.| A. A blockage is preventing the gas flow.| 1. Inspect the burner orifice for obstruction. Call a qualified service technician.
B. Defective valve.| 1. Replace the gas valve. Call a qualified service technician.

Service Parts

18”Safety Pilot Hearth Kits
SP18NG, SP18LP
Beginning Manufacturing Date: July 2010
Ending Manufacturing Date: Active