MAJESTIC ODGO324-MTCH Grand Oak Match Light Gas Log Sets Installation Guide

MAJESTIC ODGO324-MTCH Grand Oak Match Light Gas Log Sets

Specifications:

• Model: MAJESTIC ODGO324
• Gas Type: Natural Gas
• Manufacturer: Hearth & Home Technologies
• Location: Angier, NC 27501

Product Usage Instructions:

Models: ODGO324-MTCH, Grand Oak Match Light Gas Log Sets

Installation and service of this appliance should be performed by qualified personnel. Hearth & Home Technologies suggests NFI-certified or factory- trained professionals or technicians supervised by an NFI-certified professional.

Installation Instructions:
Installation and service of the MAJESTIC ODGO324 gas log set should be performed by qualified personnel. It is recommended to consult NFI-certified or factory-trained professionals for installation. Before starting the installation process, check with your local building code agency to ensure compliance with codes and regulations.

CAUTION
DO NOT DISCARD THIS MANUAL

• Important operating and maintenance instructions are included.
• Read, understand, and follow these instructions for safe installation and operation.
• Leave this manual with the party responsible for use and operation.

WARNING
If the information in these instructions is not followed exactly, a fire may result causing property damage, personal injury, or death.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• What to do if you smell gas:
  • Do not try to light any appliance.
  • Do not touch any electrical switch. Do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  • If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer, service agency, or gas supplier.

Note: An arrow found in the text signifies a change in content

Operation Guidelines:

1. Read the owner’s manual thoroughly before installing or operating the gas log set.
2. Keep all combustibles away from the appliance during operation.
3. Do not try to light the appliance manually or touch any electrical switches when the gas log set is in use.
4. In case of any issues or questions regarding installation or operation, contact Hearth & Home Technologies Inc.

Maintenance:

1. Follow the maintenance instructions provided in the owner’s manual to ensure safe use and operation.
2. Regularly clean and inspect the gas log set as per the maintenance guidelines.

WARNING
HOT! DO NOT TOUCH. SEVERE BURNS MAY RESULT. CLOTHING IGNITION MAY RESULTS Glass and other surfaces are hot during operation and cool down.

• Keep children away.
• CAREFULLY SUPERVISE children in the same room as the appliance.
• Alert children and adults to the hazards of high temperatures.
• Do NOT operate with protective barriers removed.
• Keep clothing, furniture, draperies, and other combustibles away.

In the Commonwealth of Massachusetts:

• This appliance must be installed by a licensed plumber or gas fitter.
• The chimney flue damper, when used with gas logs, will be welded open or completely removed.
• A CO detector shall be installed in the room where the appliance is installed.

Read this manual before installing or operating this appliance. Please retain this owner’s manual for future reference.

ConAgra solutions
Congratulations on selecting a Hearth & Home Technologies gas log set—an elegant and clean alternative to burning wood. The Hearth & Home Technologies gas log set you have selected is designed to provide the utmost safety and reliability. As the owner of this new outdoor gas log set, you’ll want to read and carefully follow all of the instructions contained in this owner’s manual. Pay special attention to all cautions and warnings. This owner’s manual should be retained for future reference. We suggest you keep it with your other important documents and product manuals. The information contained in this owner’s manual, unless noted otherwise, applies to all models and gas control systems.

Homeowner Reference Information
We recommend that you record the following pertinent information about your gas log set:

• Model Name:
• Date purchased/installed:
• Serial Number:
• Location on appliance:
• Dealership purchased from:
• Dealer Phone:
• Notes:

Listing Label Information/Location
The model information regarding your specific gas log set can be found on the rating plate.

WARNING
Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Refer to the owner’s information manual provided with this appliance. For assistance or additional information consult a qualified installer, service agency, or gas supplier.

CAUTION
Sharp Edges

• Wear protective gloves and safety glasses during installation.

Design and Installation Considerations
The Gas Log Hearth Kit consists of the following:

• Log Set
• Burner Pan/Grate Assembly
• Lava Rock
• Damper Stop

Tools and Supplies Needed

• Tools and supplies normally required for installation:
• Pliers
• Phillips screwdriver
• Tape measure
• Crescent wrenches
• Gas shutoff valve
• Non-corrosive leak check solution
• 3/4 in. wrench, 7/16 in. wrench

Important!

• Do not remove any of the attached metal plates, which contain important safety and operating information.

• Keep the appliance area clear and free of all combustible materials, gasoline, and other flammable vapors and liquids.

• Any safety screen or guard removed during servicing must be replaced before operation.

• A qualified service technician must perform installation and repair. The appliance should be inspected and cleaned annually by a qualified service technician. More frequent cleaning may be required due to excessive lint, dust, pet hair, etc. The control compartments, burners, and air passageways must be unobstructed during the operation

  • WARNING
    HOT! DO NOT TOUCH. SEVERE BURNS MAY RESULT. CLOTHING IGNITION MAY RESULT.

  • Glass and other surfaces are hot during operation and cool down.

  • Keep children away.

  • CAREFULLY SUPERVISE children in the same room as the appliance.

  • Alert children and adults to the hazards of high temperatures.

  • Keep clothing, furniture, draperies, and other combustibles away.

• Review proper placement of logs, rock wool, lava rock, and vermiculite.

• Check the wiring.

• Ensure there are no gas leaks.

• Ensure the flow of combustion and ventilation air is not obstructed (front grilles and vent caps).

• Before installing into a solid fuel-burning fireplace, the chimney and firebox should be inspected and cleaned to remove soot, creosote, ashes, paint, bird nests, etc.

• An annual examination of the chimney must be performed by a qualified agency to ensure proper ventilation of flue gases created by this appliance.

  • WARNING
    Fire Risk Exhaust Fumes Risk

  • Do NOT use this appliance as a “vent-free heater.

  • The flue must be permanently open according to Tables 1 and 2.

• Have the chimney and adjacent structure inspected and cleaned by qualified professionals? Hearth & Home Technologies recommends that NFI or CSIA-certified professionals, or technicians under the direction of certified professionals, conduct a minimum of an NFPA 211 Level 2 inspection of the chimney.

• Replace parts of the chimney and fireplace as specified by the professionals.

• Ensure all joints are properly engaged and the chimney is properly secured.

• Do not allow fans to blow directly into the fireplace. Avoid any drafts that alter the burner flame pattern.

• Do not use a blower insert, heat exchanger insert or other accessories not approved for use with this appliance.

• This appliance must have a screen in place while the appliance is in operation and, unless other provisions for combustion air are provided, the screen shall have an opening for introduction of combustion air.

• Solid fuels shall not be burned in a fireplace where a decorative appliance is installed.

• If glass doors are present, the glass doors must be fully opened while the appliance is in operation.

WARNING
Do NOT use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control that has been under water.

Appliance Certification
This appliance has been evaluated by PFS by the requirements of ANSI Z21.84-2012 Standard for Decorative Log Sets for Installation in Wood Burning Fireplaces. Installation and the provisions for combustion and ventilation air must conform to the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the CSA B149.1, Natural Gas and Propane Installation Code.

Gas Supply Connection
A 3/8 in. flared fitting has been installed on the gas valve inlet at the factory. Ensure fittings are of the appropriate size and type on the gas line connection. If the tubing has to be cut to length be sure to use the proper cutting and flaring tool. Also, be careful not to crimp the tubing while bending. If the tubing becomes crimped, do not use it for installation. Gas- resistant pipe compound must be used on all threaded male connections to ensure a tight seal.

Gas Pressure
Proper input pressures are required for optimum appliance performance. Gas line sizing requirements need to be made following NFPA51.

WARNING
Fire Risk Explosion Risk

• High pressure will damage the valve.
• Disconnect the gas supply piping BEFORE pressure testing the gas line at test pressures above 1/2 psig.
• Close the manual shutoff valve BEFORE pressure testing the gas line at test pressures equal to or less than 1/2 psig.

WARNING
Fire Risk Explosion Risk Verify inlet pressures.

• High pressure may cause overfire conditions.
• Low pressure may cause an explosion. Install regulator upstream of the valve if line pressure is greater than 1/2 psig.
• Gas Supply Pressure: Minimum inlet gas supply pressure must be 7.0 in. W.C. for natural gas. The gas line supplying the appliance must be sufficient size to furnish the appropriate supply pressure to the appliance while operating in the “High” setting.
• Pressure tap screws must be closed before turning the gas on to the appliance.
• Gas Line Pressure Test: Perform pressure test according to state and local code (if pressure exceeds 1/2 in. psi (3.5 kPa)) before the appliance is connected. Be sure to release air pressure from the gas line before connection is made to the appliance. Excessive pressure will damage the gas control and may cause a gas leak.
• Gas Leak Test: Make sure the gas connections are tight. Turn on the gas and coat each joint with a non-corrosive gas leak check solution. Air bubbles will form indicating any leaks. DO NOT USE A FLAME OR ANY TYPE OF IGNITION SOURCE TO CHECK FOR LEAKS. All leaks must be corrected before proceeding with installation.
• The appliance must only be installed in a solid-fuel-burning fireplace with the flue damper clamped open according to Tables 1 and 2. The fireplace must be constructed of non-combustible material.
• The minimum permanent free opening (in square inches) that must be provided by the fireplace chimney or damper to vent the flue gases is provided in Tables 1 and 2. If the free opening is smaller than the specified area, do not use this appliance.
• The damper must be removed or fixed in a manner that will secure it open. Some jurisdictions require the damper to be removed or permanently welded fully open. Check with state and local codes.
• Be sure that the chimney is completely unobstructed to ensure proper ventilation of flue gases including carbon monoxide (CO). CO (a poisonous gas) is tasteless, odorless, colorless, and undetectable without proper equipment.
• Refer to Table 3 to determine the minimum fireplace opening requirements before proceeding.

Table 1 for Factory-Built Fireplaces
Free Opening Area (in square inches) of Chimney Damper for Venting combustion

Table 2 for Masonry Built Fireplaces
Free Opening Area (in square inches) of Chimney Damper for Venting combustion

Table 3 for Minimum Fireplace Dimensions

Inspect the Appliance and Components

• Remove the contents from the carton labeled “Burner”. Attached to the burner are tags identifying the manufacturer name, serial number, model number (including gas log size), BTU ratings, gas type, etc.
• Review the attached tags before proceeding. Ensure that all minimum fireplace dimension requirements are achieved using Table 3. See Figure 1. Ensure the gas type provided in the fireplace coincides with the gas type marked on the tag.
• The burner is assembled with the controls installed at the factory and is designed to connect one end of the 3/8 in. supply line before placing it inside the fireplace. Ensure the connection is tightened using a 3/4 in. wrench.
• Place the burner towards the rear and center of the fireplace and connect to the gas line. Follow the instructions in “F. Gas Pressure” to check for gas leaks.

Lava Rock Installation

• Pour Lava Rock into the burner pans to the point where the burner pipe is covered. See Figure 5. The gas burns at the point of least resistance. In case of an uneven flame pattern, it may be necessary to adjust the materials in the pans (using an object such as a screwdriver) to achieve the desired effect.

Fire Risk Explosion Risk Personal Injury Risk
Failure to position the parts by the diagrams provided with the log packages or failure to use only parts approved with this appliance may result in

Damper Stop Installation Instructions
Included in the burner assembly box is a damper stop clamp which attaches to the damper as shown (Figure 6). Install the clamp to the damper ensuring that the minimum requirements (Tables 1 and 2) are achieved. Use a 7/16 in. wrench to secure the clamp to the damper. If the damper clamp provided does not fit your application, other means of securing the proper opening must be provided by the installer.

Note: The state of Massachusetts requires that the chimney flue damper, when used with gas logs, be welded open or completely removed. In the Commonwealth of Massachusetts, this appliance must be installed by a licensed plumber or gasfitter.

Inspect the Venting System
The fireplace venting system is designed and constructed to develop a positive flow adequate to remove flue gases to the outside atmosphere. See fireplace installation instructions.

Cleaning

• Periodic examination and cleaning of the venting system of the fireplace should be done before initial use and at least annually by a qualified agency.

Cleaning and Maintenance Instructions

• Always remember:
  • Do not place any combustible material near the appliance.
  • Do not place any paper, trash, or other material on the log set or in the heater.
  • Do not touch any part of the appliance when it is in operation.
  • Do not operate this appliance without the fireplace screen closed.

CAUTION
Before cleaning the appliance, be sure it is turned completely off. The appliance must be completely cooled.

CAUTION

• Logs can get very hot. Handle only when they are cool.

CAUTION

• After burning, the logs become fragile. Take care in handling.

Your appliance is designed to be virtually maintenance-free, although periodic visual inspection and cleaning are required. Follow the instructions below for the correct procedures. An annual examination and cleaning of the venting system by a qualified person is also recommended. If at any time the flames on your log set look abnormal or an odor is noticed coming from the appliance, contact a qualified service technician or the gas company. Inspect the main burner.

Do not allow soot to build up on the logs
Your logs require little care. Keep the burner assembly, logs, and burner area surrounding the logs clean by brushing with a dry paintbrush at least twice a year.

Lighting Instructions- Match Light

• WARNING
  Asphyxiation Risk Gas-burning appliances produce smoke and carbon monoxide gas during operation.

  • The damper must be open
  • The chimney must draw properly These fumes can be harmful if not vented properly.

FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING! IF THESE INSTRUCTIONS ARE NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE.

• This appliance has a manually lighted burner and must be lit by hand. When lighting the burner, follow these instructions exactly.

• BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
  WHAT TO DO IF YOU SMELL GAS

  • Do not try to light any appliance.
  • Do not touch any electrical switch; do not use any phone in your building.
  • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  • If you cannot reach your gas supplier, call the fire department.

• Do not use this appliance if any part has been underwater. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control that has been under water.

• Use only your hand to push in or turn the gas control handle. Never use tools. If the handle will not push in or turn by hand, do not try to repair it. Call a qualified service technician. Force or attempted repair may result in fire or explosion.

LIGHTING INSTRUCTIONS

1. STOP! Read the safety information previously listed above.
2. Turn the gas control manual valve to the full “OFF” position.
3. Wait 5 minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow ” in the safety information above on this label. If you don’t smell gas, go to the next step.
4. Place a lit match on the surface of the burning embers. Do not hold the match in hand.
5. Turn the gas control manual valve to the full “ON” position.
6. If the appliance will not operate, follow the instructions “TO TURN OFF GAS TO APPLIANCE” and call your service technician or gas supplier.

TO TURN OFF THE GAS TO THE APPLIANCE
Turn the manual gas control handle to the “OFF” position. Do not force.

GO324 Grand Oak Series Logs

• Open the log box and remove the paper packaging and logs.
• Inspect each log for breakage that may have occurred during shipping and handling.

GO324 Grand Oak Series Log Placement Instructions

• Place logs EXACTLY as the following photos depict.

Service Parts

Exploded Parts Diagram MTCH GO Gas Logs
ODGO 324

Outdoor Lifestyles by Hearth & Home Technologies, Inc. T™ Limited Warranty
Hearth & Home Technologies, Inc. (“HHT”) extends the following warranty for all Outdoor Lifestyles by HHT ™ brand products (“Products”) that are purchased from an HHT authorized dealer.

WARRANTY COVERAGE:
HHT warrants to the original owner of the Product at the site of installation, and to any transferee taking ownership of the Product at the site of installation within one year following the date of original purchase, that the Product will be free from defects in materials and workmanship at the time of manufacture. After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during the applicable warranty period, HHT will, at its option, repair or replace the covered components. This warranty is subject to conditions, exclusions, and limitations as described below.

WARRANTY PERIOD:
The warranty period runs for one year, beginning on the earlier of:

• the date of invoice for the Product;
• in the case of new home construction, the date of first occupancy of the residence or six months after the date of sale of the Product by an HHT authorized dealer, whichever occurs first; or
• the date 24 months following the date of Product shipment from HHT, regardless of the invoice or occupancy date.

WARRANTY CONDITIONS:

• This warranty only covers Products that are purchased through an HHT-authorized dealer or distributor. A list of HHT-authorized dealers is available on the HHT-branded websites.
• This warranty is only valid while the Product remains at the site of original installation.
• Contact your installing dealer for warranty service. If the installing dealer is unable to provide the necessary parts, contact the nearest HHT-authorized dealer or supplier. Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom you originally purchased the Product.
• Check with your dealer in advance for any costs to you when arranging a warranty call. Travel and shipping charges for parts are not covered by this warranty.

WARRANTY EXCLUSIONS:
This warranty does not cover the following:

• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in the color of interior and exterior surface finishes may occur; this is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enameled surfaces caused by fingerprints, accidents, misuse, scratches, melted items, or other external sources and residues left on surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts include paint, firebricks, grates, flame guides, and the discoloration of glass.
• Minor expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints related to this noise are not covered by this warranty.
• Damages resulting from:
  1. failure to install, operate, or maintain the Product in accordance with the installation instructions, operating instructions, and listing agent identification label furnished with the Product;
  2. failure to install the Product by local building codes;
  3. shipping or improper handling;
  4. improper operation, abuse, misuse, continued operation with damaged, corroded or failed components, accident, or incorrectly performed repairs;
  5. and- equate ventilation, negative pressure,, or environmental conditions, including, without limitation: hail, snow, ice, fallen branches, flooding, water damage, and fading of color;
  6. use of fuels other than those specified in the operating instructions
  7. installation or use of components not supplied with the Product or any other components not expressly authorized and approved by HHT;
  8. modification of the Product not expressly authorized and approved by HHT in writing; and/or
  9. interruptions or fluctuations of electrical power supply to the Product Non-HHT venting components, hearth components, or other accessories used in conjunction with the Product.
• Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
• The Product’s capability to heat the desired space. Information is provided to assist the consul and the dealer in selecting the proper appliance for the application. Consideration must be given to the Product’s location and configuration and environmental conditions.

This warranty is void if:

• The Product has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colo cast iron, bubbling, cracking, and discoloration of steel or enamel finishes, and cracking or spalling of refractory or cementitious materials
• The Product is subjected to prolonged periods of dampness, condensation, ice, or snow.
• There is any damage to the Product or other components due to water or weather damage which is the result of, but not limited to, improper chimney or venting installation.

LIMITATIONS OF LIABILITY:
Repair or replacement by the provisions of this warranty will be the owner’s exclusive remedy for will constitute HHT’s sole obligation under this warranty, under any other warranty (express or implied), or in contr tort or otherwise; provided, however, that if HHT is unable to provide repair or replacement in an expedient and cc effective manner, HHT may discharge all such obligations by refunding the purchase price of the Product. No employee, agent, dealer, or other person is authorized to give any warranty on behalf of HHT. TO THE EXTENT ALLOWED BY LAW, HHT MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. HHT WILL NOT BE LIABLE TO FC FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING OUT OF DEFECTS IN OR USE OF THE PRODUCTS. Some states do not allow exclusions or limitations of incidental or consequential damages, so these limitations may not apply to you. This warranty gives you specific rights; you also may have other rights, which vary from state to state. The duration of any implied warranty is limited to the duration of the warranty period specified herein.

Please contact your Hearth & Home Technologies dealer with any questions or concerns.
For the number of your nearest Hearth & Home Technologies dealer, please call 1-800-927-6841 or 1-888-427-3973.

– NOTES –

CAUTION
DO NOT DISCARD THIS MANUAL

• Important operating and maintenance instructions are included.
• Read, understand, and follow these instructions for safe installation and operation.
• Leave this manual with the party responsible for use and operation.

Hearth & Home Technologies 
Grand Oak Match Light Gas Log Sets
4004-319 Rev A
5/2013

FAQ:

Q: What should I do if I encounter problems with code approvals during installation?
A: Contact the Technical Services Dept. at Hearth & Home Technologies Inc. for clarification and assistance.

Q: How can I find replacement parts for my MAJESTIC ODGO324 gas log set?
A: Shop genuine replacement parts for MAJESTIC ODGO324 through Appliance Factory Parts.

Can I close the glass doors on my fireplace when using my gas logs?

No. The gas log sets are designed for use in fireplaces with all fireplace doors fully opened. Operating your log set with the doors closed will cause overheating, premature failure of valve systems, and will void the warranty of your log set.

What sort of maintenance do gas logs require?

Vented gas logs do not require regular maintenance. However, it is a good idea to have valves, pilots, and gas connections on your set periodically inspected by a hearth professional. Although it is not required maintenance, annually refurbishing the ember material and periodic cleaning of the logs will help maintain your set’s beauty and realism.

Can I burn real wood along with my gas logs?

No. The intense heat of a wood fire will damage your logs, burners, grates, and valves, and will void your warranty.

Will gas logs help my chimney that drafts poorly?

No. Improper or poor drafts will not be helped by gas logs. Please have your chimney inspected by a hearth professional or chimney sweep to determine how to correct the problem.

Can I close my fireplace damper to get more heat from my vented gas log set?

No. Vented gas logs are designed to be operated with the damper in the fully opened position. This gas log set produces carbon monoxide gas. The damper must be removed or clamped fully open using the “C” clamp provided with the set.

My gas logs make a whistling noise when I burn them. What causes this?

This behavior is normally caused by using a corrugated flex connector to hook up the gas log set. We recommend the installer use the supplied aluminum connector rather than the corrugated flexible type.

Can I move or change the position of the logs on my gas log set?

Certified log sets should not be altered - log placement must be exactly as indicated in the set’s installation instructions.

Can I install my gas log set myself?

No. We recommend installation be performed by an NFI-certified hearth professional, HVAC professional, gas fitter, or plumber experienced in gas log installation. Most localities require the installation of any gas appliance to be performed by a professional. Please check with your local inspection agency/department.

What are the gas logs made of?

The gas logs are made of a mixture of pre-fired, expanded clay and a special high-temperature cement, with a wire mesh reinforcement. This combination creates a strong, ceramic material capable of withstanding extreme temperatures, yet also allows molding of the intricate detail found in these gas log sets.

I have a vented log set, and the logs have black soot on them. Is this normal?

Soot build-up on vented gas logs is a normal part of the combustion process. Natural gas log sets generally produce less soot than liquid propane log sets. We recommend any soot build-up be removed periodically using a product designed for gas log soot removal.

Can I add a remote control to my log set after it has been installed?

No. Is the gas log set approved by a testing agency?

References

• Hearth & Home Technologies
• Repair Your Grill: Shop Replacement Parts for 24,880 Models
• Majestic Fireplace Parts - Select From 585 Models

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