IOM Watts Home User Guide

: June 25, 2024
: WATTS

IOM-WattsHome
Installation, Operation
and Maintenance
Watts® Home Mobile App

IOM Watts Home

WARNING!
Please read carefully before proceeding with installation. Your failure to follow any attached instructions or operating parameters may lead to the product’s failure.
Keep this Manual for future reference.
NOTICE
Watts is not responsible for failures due to connectivity issues, power outages, or improper installation.

Before You Begin

Legal
Before using the Watts® Home mobile application, you must agree to the Watts Terms of Use and Privacy Policy. These are available on the Watts.com website.

Download the Mobile App
The Watts Home mobile application supports both iOS and Android versions.
iOS: https://apps.apple.com/us/app/watts-home/id1500497974
Android: https://play.google.com/store/apps/details?id=com.watts.home

Get Started

Create Account

Scroll down to the bottom of the Terms of Use and Privacy Policy and select the “Accept & Continue” button.
Enter your email address. This is used to create your Watts account.
To protect your identity, a verification code will be sent your email inbox. Please enter the verification code provided in the email into the app.
Lastly, please create a password.

Click the “Sign In” button to login to the app using your Watts account email address and password.
To protect your identity, please keep your password secret and do not share with other users. Watts technical support will not ask you to share your password.
Watts uses Microsoft Azure for hosting the mobile app services. It is normal for a dialog box to appear asking if you wish to use watts.io to login.
If you forget your password, press “Forgot password.” A notification email will be sent to your account with a link to create a new password.

Locations – Create a Location

The app uses Locations to organize where the thermostats and snow melt controls are installed and which users are able to view, change and receive information.
The locations shows the number of devices and users.
Selecting the location directs you to the dashboard for that location.
Press the ellipsis icon to edit, delete or leave (if it is a shared location) a location.

When creating a new location you can assign it to be the primary location, where you must have at least one location associated with your Watts Home account, and one of your locations must be designated as your primary location.
To create a location, enter the following information:

Location Name
Address
Country
State or Province
City
Zip or Postal Code

When you create a location, you become the location’s “Owner.” You can then share this location to other users.

Locations – Standard and Custom Ordering

Every user will have at least one location and in some cases may have several.
If you have two or more Locations, you can arrange them in either the “Standard Order (A-Z)” or create a customized list using “Custom Order.”

Locations – Edit Locations List

To rearrange your locations in the “Edit Locations List” mode, press and hold a location tile until its color changes, then drag it to your preferred position, or use arrow icons to move tile up or down Pressing the “Save” button after updating your Locations order will display the updated order on the Locations page.

Away and Home Modes Toggle

The Away toggle saves energy by reducing the heating setpoints and increasing the cooling setpoints on all thermostats when the location is not occupied. For a snow melting control, selecting the Away toggle turns off the device, and as melting won’t occur, this saves energy.
Press the away toggle to switch between home and away state.

Adding a tekmar® Device to Watts Home

Step 1
Select the Location that you want to add a device to. Step 2
On the thermostat or snow melting control, go to WiFi menu and press Register Device. Step 3
Go the application’s Dashboard screen and click on the icon Circle-plus at the top right corner of the screen. Step 4
Select “Add Device” from the bottom sheet. Step 5
Enter the Device Code that appears on the device, enter a device nickname, then press “Add Device” button.

Adding a SunStat® Device to Watts Home

Step 1
Please choose the location within the Watts Home app where you’d like to add a new device.
Step 2
On the thermostat, go to Menu and select Settings then Services (or Services & Voice) and choose the “Connect” button.

Step 3
Go the application’s Dashboard screen and click on the icon Circle-plus at the top right corner of the screen. Step 4
Select “Add Device” from the bottom sheet. Step 5
Enter the Device Code that appears on the device, enter a device nickname, then press “Add Device” button.

Select the menu by pressing the BARS icon.
The app version is listed at the bottom of the menu.

Account & App Settings

You can update your personal information by selecting Account Select your notification and language preferences.
Supported languages include English, Español, Français

Dashboard

The dashboard shows a list of all your devices such as your thermostats and/or snow melt controls.
Each device displays its nickname together with a summary of the device’s status such as the device’s temperature and operating mode.

Dashboard – Standard and Custom Ordering

If you have two or more devices, you can arrange them in either the “Standard Order (A-Z)” or create a customized list using “Custom Order.”

Dashboard – Edit Devices List

To rearrange your devices in the “Edit Devices List” mode, press and hold a device tile until its color changes, then drag it to your preferred position, or use arrow icons to move tile up or down. Pressing the “Save” button after updating your device order will display the updated order on the Dashboard.

Users

When you create a location, you become the location’s “Owner.” You can then share this location to other users.
The location’s owner can invite other users to join the location as either a “Contractor” or a “Guest.” This could be a spouse, child or property caretaker.
Invited users will receive an email in their inbox with instructions to create a Watts account.
Once the invited user has accepted their invitation, their name will be listed on the location users screen.

Note: Both “Contractor” and “Guest” are considered a Shared User to the “Owner’s” location, and both types have the same permissions in monitoring/ controlling a device, as the “Owner’s” location. Also, both types are restricted in not being able to add or delete a device from the “Owner’s” location. As such, when inviting a Shared User, the classification of a Shared User as either “Contractor” or “Guest” is at the location’s “Owner” discretion.

Thermostat

Models tekmar® 561 and SunTouch® SunStat®

Models tekmar® 562, 563 and 564

Enter the time and temperatures for your schedule. When creating a new schedule, the days of the week can be grouped together. Select Usage to view the weekly or monthly equipment run time. The Device Settings set the temperature units, fan, relative humidity and floor setpoints.

Snow Melting Control

Models tekmar® 670 and 671 Enter the settings for your temperature setpoints, shutdown setpoints, runtimes, and temperature preference. Scroll down to see all the settings.
You must hit save for the settings to take effect.