bObsweep ORB-i PET247313 Robot Vacuum Cleaner Owner’s Manual
- June 21, 2024
- bObsweep
Table of Contents
ORB-i PET247313 Robot Vacuum Cleaner
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Specifications:
- Model: PET24-7-313
- Version: 2024.a
- Autonomous robotic vacuum cleaner
- Wi-Fi connectivity
- Compatible with bObsweep app
- Self-empty charging station
Product Usage Instructions:
Getting Started:
Orb-i is an autonomous robotic vacuum cleaner designed to clean
your home efficiently. To start using Orb-i:
- Install the side brush and power Orb-i on.
- Set up the charging station and charge Orb-i.
- Download the bObsweep App to control Orb-i remotely.
- Let Orb-i sweep your floors according to your cleaning
plan.
Anatomy of Orb-i:
Orb-i consists of various components including a display screen,
buttons, sensors, main brush, side brush, dustbin, front wheel, and
charging plates. Each component plays a crucial role in Orb-i’s
cleaning process.
Maintenance:
Regular maintenance is essential to keep Orb-i functioning
optimally. Ensure to clean the dust bag, charging station, dustbin,
filters, brushes, sensors, front wheel, and battery periodically to
prevent any issues during operation.
Troubleshooting:
If you encounter any trouble messages or issues with Orb-i,
refer to the troubleshooting section in the manual or perform a
home checkup test using the bObsweep App for detailed guidance on
resolving problems.
FAQs:
Q: How do I connect Orb-i to Wi-Fi?
A: To connect Orb-i to Wi-Fi, initiate a Wi-Fi search on the
self-empty charging station and follow the on-screen instructions
on the display screen.
Q: What should I do if Orb-i encounters obstacles during
cleaning?
A: If Orb-i navigates difficult obstacles, ensure the area is
clear of any hindrances and let Orb-i resume its cleaning
cycle.
Q: How often should I replace the dust bag?
A: Replace the dust bag when it is full or shows signs of wear
to maintain Orb-i’s cleaning efficiency.
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TM
OWNER’S MANUAL
Model PET24-7-313 Version 2024.a
Congratulations!
Congratulations on your new intelligent floor cleaner! Orb-i is now at your
service. To see Orb-i at his best, please read the Quick Start Guide and this
manual thoroughly. Welcome to the bObsweep family and Happy Sweeping!
If you have any questions or concerns, feel free to contact our helpful
support team at support@bobsweep.com or 1-888-5498847. Business Hours: Monday
Friday, 9 a.m. 5 p.m. Pacific Time.
Table of Contents
1 General Safety Instructions Declaration of Conformity Warranty Contact Us
3 Box Contents
4 Anatomy Orb-i Screen & Buttons Charging Station Dustbin
8 Getting Started Who is Orb-i? Navigating Difficult Obstacles
25 Troubleshooting Trouble messages Home Checkup Test
10 Orb-i’s First Clean Install Side Brush Power Orb-i ON Set up Charging
Station Charge Orb-i Download the bObsweep App Let Orb-i Sweep
27 FAQs
17 Maintenance Dust bag Charging Station Dustbin Filters Brushes Sensors Front Wheel Battery
29 Manuel D’utilisation Franciase
63 End User License Agreement
Important Safety Instructions
· Power Orb-i OFF and remove him from a power source when you are not using
him and before conducting maintenance.
· Orb-i is not intended for use by persons (including children) with reduced
physical or mental capabilities, or lack of experience and knowledge, unless
under the close supervision of a person responsible for their safety.
· Leaks from the battery cells can occur under extreme usage or temperature
conditions. If the liquid gets on the skin, wash quickly with water. If the
liquid gets into the eyes, flush them immediately with clean water for a
minimum of 10 minutes, and seek medical attention.
· Orb-i is composed of electronic components that in rare and unintended cases
can cause hazards of heating, fire, and other malfunctions. Furthermore,
because Orb-i is capable of autonomous movement, his use poses the risk of
collision with property, pets, and persons. Unintended removal of articles —
such as small valuables, jewelry, or hair of persons or pets lying on the
floor — may also occur.
· If Orb-i or his charging station has been damaged in any way, do not operate
them. Contact our support team for further assistance.
· Do not expose Orb-i’s SLAM LiDAR to direct sun light or infrared light.
· Do not let Orb-i drop. The impact from a drop can damage the SLAM LiDAR.
· Do not look directly into the rotating transmitting part (laser) of the SLAM
LiDAR.
· For your safety, do not insert tools, fingers, or other items into the
rotating part of the SLAM LiDAR.
· Do not attempt to open the charging station. Repairs on the station should
only be carried out by our qualified technicians. Do not immerse any part of
Orb-i into water or other liquids.
· Do not mutilate or incinerate the battery, as it will explode at high
temperatures.
· Do not use Orb-i outdoors. · Do not store Orb-i in a car. · Do not expose
Orb-i or his charging station
to temperatures higher than 113° F (45° C), moisture, or humidity. · Do not
dispose of your battery in fire. Old batteries should be recycled safely
through your local recycler.
· Do not handle Orb-i or his charging station with wet hands; use only on dry
surfaces.
· Do not pull or carry the charging station by the cord, close a door on the
cord, or pull the cord around sharp edges or corners. Keep the cord away from
heated surfaces. To unplug the cord, grasp the plug, not the cord.
· Do not let Orb-i pick up anything that is burning or smoking, such as
cigarettes, matches, or hot ashes.
· Do not use a broken or damaged power inlet/wire · Do not open or handle
Orb-i’s charging station when
plugged into the wall. Unplug first.
Declaration of Conformity
This device complies with Part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. The manufacturer is
not responsible for any radio or TV interference caused by unauthorized
modifications or changes to this equipment. Such modifications or changes
could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation
between the equipment and receiver. · Connect the equipment to an outlet on a
circuit different from that to which the receiver is connected. · Consult the
dealer or an experienced radio/TV technician for help. · This equipment
complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum
distance 20cm between the radiator & your body.
Warranty
Contact Us
Every Orb-i purchased from an authorized seller comes with our warranty coverage: · 2-Year Standard Warranty · 5-Year Subsidized Repair Plan · Lifetime of Customer Service
If you have any questions or concerns, please contact our helpful support team at support@bobsweep.com or 1-888-549-8847. Business Hours: · Monday Friday, 9 a.m. 5 p.m. Pacific Time
To claim your warranty, register your bot at www.bobsweep.com/warranties.
Additional troubleshooting information and howto guides can be found on the
bObsweep app and at www.bobsweep.com/Orbi-support.
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Box Contents
Anatomy Orb-i
Orb-iTM Cleaning Tool
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Self-empty Charging Station
Charging Bed
Side Brush (2) Dust Bag
Filter
Front Wheel Side Brush
Right Wheel Main Brush Main Brush Gate
Speaker
Buttons Display Screen SLAM LiDAR
Charging Plates Edge Sensors Battery Left Wheel
Dustbin Disposal Vent Aperture
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Anatomy
Display Screen & Buttons
GO Solid Shine – Cleaning
Blinking – Paused CHARGE
Rapid Blinking – Low battery Blinking – Finding station Slow Blinking –
Charging
Solid Shine – Fully charged SOUND
Solid Shine – Muted Wi-Fi
Solid Shine – Connected to Wi-Fi Blinking – Searching for Wi-Fi Trouble
Indicator Blinking – Trouble detected Check the bObsweep App
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Anatomy Self-empty Charging Station
Wi-Fi Initiate Wi-Fi search CHARGE Short Press –
Off Station – Charge/Stop On Station – Self-empty Long Press – Low Power
Standby
mode GO Short Press – Start/Pause Long Press – Power ON/OFF
Air Vent
Lid Dust Bag Charging Station Indicator /Transmitter Charging Plates Disposal
Vent Charging Bed
Indoor Plug Cord
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Anatomy Self-empty Charging Station
Lid Dust Bag Slide
Dustbin
Dustbin Opening Disposal Vent Aperture
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Charging Bed
Air Pathway Access Window Charging Bed Connection Sockets
Filter Opening Dustbin Contact Point Charging Plates
Getting Started
Who is Orb-i?
Orb-i is an autonomous robotic vacuum cleaner, at your service! Connect Orb-i
to Wi-Fi and use the bObsweep app to create a customized cleaning plan. Orb-i
will clean your home, your way.
How does Orb-i find his way around?
Orb-i uses laser vision, a network of sensors, and a state-of-the-art mapping
and localizing technology to detect walls, furniture, and obstacles. As Orb-i
cleans, he simultaneously creates a map of the areas he is able to access and
clean. Areas where furniture and small items are found are marked on the map.
View the map by clicking the Map Icon on the bObsweep App, and customize it as
desired. Using the map, and the app’s customization criteria, Orb-i
efficiently cleans your home over the course of a full cycle. After cleaning,
Orb-i returns to his station and empties his dustbin into his Charging
Station’s container. Forget about vacuuming and enjoy clean floors for weeks!
Learn about Orb-i’s mapping and other features using his how-to videos and instructions:
Getting Started Navigating Difficult Obstacles
Orb-i’s First Clean Install Orb-i’s Side Brush
Install Orb-i’s side brush to help him reach the corners and edges of rooms.
Unique Furniture
Specialty furniture, such as desk chairs with wheels or stools with circular
bases, may confuse Orb-i momentarily; he may get stuck on a ledge for a few
minutes, and then decide to clean somewhere else. As long as Orb-i is not
displaying a trouble message, let him continue cleaning and finding his own
way around. Take note of the areas that Orb-i finds most challenging, and, if
possible, adjust furniture, or add NoSweepTM zones.
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Dark-Colored Carpet
If Orb-i repeatedly backs up or displays a trouble message while cleaning dark
carpets, deactivate the edge sensors. To deactivate them, open the bObsweep
app and disable ” edge detection ” under Cleaning Preferences in Settings .
Just remember that while Orb-i’s edge sensors are deactivated, he will not be
able to detect edges or stairs and will fall off the edge if he gets close to
one! Add a NoSweep line where the edge or stairs are to keep Orb-i safe.
Shag Carpet
Orb-i’s main brush is not designed to clean shag carpets or rugs with long
fibers and fringes. If you’d like Orb-i to clean shag carpet or long-fibered
rugs, you may remove his main brush and allow him to vacuum without it.
Parts You’ll Need:
Side Brush
Before Starting Orb-i
Remove protective pieces from Orb-i, his bumper, and charging station.
Place the side brush over the empty socket on Orb-i. Press down to click and lock in place.
Important Note: The strength of side brush’s connection can be increased by rotating the screw in the center of the side brush socket counter-clockwise.
Orb-i’s First Clean Power Orb-i ON
Press and hold the GO button until the screen lights up.
Storing Orb-i
If you are not going to use Orb-i for a while, you can place him on Low Power Standby mode (LPS mode). To do so, place Orb-i on his charging station. Press and hold the CHARGE button on Orb-i for 5 seconds. You’ll hear “low power mode”, confirming Orb-i is in LPS mode. To exit this mode, press GO on Orb-i while he’s on the charging station, or remove him from the station.
If you are not using Orb-i for an extended period of time (over a month),
power him OFF, remove his battery, and unplug his charging station. Store
everything in a dry room, away from direct sunlight or extreme temperature.
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Important Note: In this mode, Orb-i is offline and the bObsweep App is not able to connect to Orb-i. Furthermore, any scheduled cleaning will be paused.
Orb-i’s First Clean
Set up Orb-i’s Self-empty Charging Station
Bright sunlight, shiny surfaces, and reflective objects can interfere with
Orb-i’s docking signals. Set up Orb-i’s station away from uncovered windows,
mirrors, and shiny furniture or objects.
Parts You’ll Need:
Self-empty Charging Station
Charging bed
Positioning
Orb-i returns to his charging station after cleaning. To help Orb-i, place the
charging
station on a hard, flat surface, away from edges and stairs, with plenty of
room around it.
Place the charging station over the sockets on the charging bed. Place down to hold into place.
2 feet (0.6 m)
10 feet (3 m)
10 feet (3 m)
Quick Tips: The sockets on the charging bed fit into the charging station on
its front.
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Orb-i’s First Clean
Self-empty Charging Station Indicator
When Orb-i finishes docking on his charging station, and there is no station
error, the indicator light on the station turns off.
Light Status Off Solid Blue
Station Status Powered OFF Ready
Solid Red
Dust Bag not detected / Dust Bag’s opening is closed.
Blinking Red
Congestion in air pathway.
What to do Plug into the outlet. Station is ready for Orb-i to charge / self-
empty. Insert Dust Bag into the slide and push the tab all the way down to
open and line up with the air pathway.
– Remove and open the dustbin to clean and remove heavy congestion.
– Clean the Disposal Vent Aperture on the back of the dustbin. Check the flap
for free movement.
– Unplug the station, then open the Air Pathway Access Window to remove
congestion from the air pathway.
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Orb-i’s First Clean Charge Orb-i
Press the CHARGE button on Orb-i to send him to his charging station.
Parts You’ll Need:
Charging Indicator
Self-empty Charging Station To charge Orb-i manually, place him on his charging bed with the metal nodes on his back resting against the plates on the station.
Low Battery: blinks rapidly. Finding Station: blinks. Charging: blinks slowly. Fully Charged: shines white.
Quick Tip: Orb-i empties his bin each time he docks at the end of a cleaning
session. You can define how often Orb-i self-empties under “Cleaning
Preferences” on the bObsweep App.
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Orb-i’s First Clean
Download the bObsweep App
Connect Orb-i to Wi-Fi to gain access to Orb-i’s full suite of features and
important software updates. Download and open the bObsweep App, create your
account, and follow the instructions on the app to connect your bot to Wi-Fi,
Amazon Alexa or Google Home devices.
Items You’ll Need:
Smart Phone
2.4GHz Wi-Fi Connection
Orb-i maps the area at first glance. Use Swift MapTM to send Orb-i on a map only journey, or hit GO to send Orb-i to map while cleaning. Toggle ON
AutoresumeTM to activate Orb-i `s back-to-back cleaning feature. Last but not
least, edit, personalize, customize, and save Orb-i’s cleaning map, then set
cleaning schedules and enjoy fresh floors without having to lift a finger for
several weeks at a time.
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Quick Tips: To keep Orb-i up-to-date: Check the App Store/Google Play Store and update the bObsweep app to access the latest features released on the app. Check the Bot Settings page on the bObsweep app and update Orb-i’s software to access the latest version of Orb-i’s operating system.
Orb-i’s First Clean Let Orb-i Sweep!
Orb-i is now ready to sweep! Clear away any clutter or wires and press the GO
button.
Lifting & Moving
Equipped with Room-to-RoomTM cleaning technology, Orb-i automatically explores and cleans your home, avoiding furniture and obstacles along his path. For best results, remove clutter and small objects.
Do not pick Orb-i up while cleaning to avoid distorting his map. It’s best not
to change the location of Orbi’s charging station after he’s done mapping the
house.
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Maintenance
For Best Performance
To maximize Orb-i’s efficiency, it is best to keep his brushes, filters, and
sensors clean.
Part
Charging Station Dustbin Filter Brushes Sensors Front Wheel Battery
Maintenance Frequency
Monthly Monthly Monthly Weekly Weekly Weekly
Replacement Frequency
Every 6 months Every 12 months
Every 24 to 36 months
Quick Tips:
Clear debris out of nooks and crannies around the brushes and wheels. Use tweezers to remove congestion from the brush ends and main and side brush compartments on Orb-i. Use scissors or the included cleaning tool to cut hair wrapped around the brushes.
Maintenance Dust Bag
1. Open the lid.
2. Pull up the tab to close the dust bag’s opening. Lift to remove the full dust bag and discard.
3. Place the new dust bag, sliding the card into place completely. Slide the opening tab all the way down.
4. Close the lid.
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Maintenance Self-empty Charging Station
Before cleaning the charging station, unplug it.
1. Wipe the charging nodes (contact points).
2. Wipe the transmitter window clean, making sure it is not blocked or covered.
Maintenance Dustbin
1. Press down the tab to remove the dustbin.
2. Open the dustbin and dump its contents.
3. Remove the dustbag and clean the dustbag container from debris buildups or any blockage for free flow of air.
4. Unplug the station. Inspect the disposal vent and air pathway. Clean and remove any congestion.
3. Open the filter container and remove debris. Remove and dust the filter.
4. Wipe clean or wash the dust container. Make sure it’s dry before putting it back together.
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Maintenance Brushes
1. Pull up to remove the side brush.
2. Remove debris from the side brush and its socket.
Maintenance Sensors
Use a soft cotton cloth to wipe the sensors.
1. Wipe the edge and wall sensors.
2. Wipe the charging nodes on Orb-i and his station.
3. Pinch the tabs on the main brush gate and lift.
4. Clean the main brush and all its components, including the brush gate and brush compartment.
3. Wipe the metal connectors on the dustbin.
4. Wipe the top and the area around the SLAM LiDAR.
Important Note: Orb-i’s SLAM LiDAR is a sensitive sensor. Do not apply force, insert objects, or
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adjust the SLAM LiDAR. Do not sit on Orb-i or place items on top of him.
Maintenance Front Wheel
1. Using a flat head screwdriver for leverage, grip the wheel firmly and pull.
2. Once the wheel is removed, use the screwdriver to pry out the wheel assembly.
Maintenance Battery
Power OFF Orb-i before replacing the battery. Press and hold the GO button.
1. Use a Phillips head screwdriver to open the battery compartment.
2. Unplug the old battery and plug in your new one.
3. Clean the wheel and all its components, including the assembly and wheel socket.
4. Replace both parts when done. Push down to lock them into place.
3. Slide the new battery into Orb-i.
Important Note: High power mode exponentially increases Orb-i’s battery use. Use low power mode to reduce power usage on Orb-i.
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Troubleshooting
Whenever Orb-i runs into trouble, he will stop and his trouble indicator will
blink. Check the bObsweep app for trouble details.
Trouble
Solution
Battery
Low or disconnected battery. Check connection. Reset, and charge Orb-i.
Left/Right Wheel Left/Right wheel is jammed. Check for obstruction and clean.
Main Brush
Main brush is jammed. Remove and clean.
Side Brush Dustbin Edge Sensors Bumper
Side brush is jammed. Remove and clean. Dustbin is disconnected or contact points are dirty. Clean contact points and reinsert. Or, the vacuum Motor is jammed. Check for obstruction and clean. Orb-i is stuck near a cliff, is off ground, or the edge sensors are dirty. Move Orb-i to safety, and clean the edge sensors. Bumper is dirty or jammed. Wipe around the bumper; remove any obstruction.
LiDAR Bumper LiDAR Charging Station User Interface Electronic
SLAM LiDAR’s bumper is jammed. Check for obstruction and clean.
SLAM LiDAR is not clean/lost visibility. Clean the SLAM LiDAR and move Orb-i
away from mirrors/metallic surfaces/walls and to the center of the room. Can’t
locate the charging station. Replug the charging station and charge Orb-i.
Orb-i’s UI/USB port is not responding. Reset Orb-i & ensure the USB port is
empty. Electronic component error. Reset Orb-i (Power OFF and back ON).
Stuck Navigation Localization Settings
Orb-i is stuck. Clear away obstacles/clutter/wires & reset Orb-i. Orb-i is not able to navigate. Clear away any clutter/wires & reset Orb-i. Orb-i can’t self locate on map. Check map accuracy/erase map for remapping. Current room settings don’t match Orb-i’s. Change map settings/schedules.
Home Checkup Test
If Orb-i is not performing as well as he should, you can diagnose the problem
with a simple home checkup test.
Putting Orb-i in/out of Checkup mode
To put Orb-i in Checkup mode: Press and hold the “GO” “CHARGE” and “WI-FI”
buttons simultaneously for a few seconds until the bot says: “Home Checkup
Mode Activated”. In this mode, Orb-i’s LiDAR sensor rotates.
To exit the Checkup mode: Press the “GO” “CHARGE” and “WI-FI” buttons together
again. You’ll hear “Exiting Home Checkup Mode” and Orb-i’s LiDAR sensor stops
rotating.
Important Notes: – During the test, if Orb-i’s left idle for over a minute,
he’ll automatically exit the Home Checkup Test. – To move among Steps in the
Checkup test, press the Wi-Fi button. – To start / stop the tests in each
Step, press the GO button until you hear “Begin Test” and “Stop
Test”. Always stop a test before moving to the next step.
Step
Part(s) Tested
Description
1
Battery
After a full charge, test Orb-i’s battery.
2
Edge Sensors
Test edge sensors individually.
3
Charging Station
Test charging sensors individually.
4
Bumpers and Wi-Fi
Test the Wi-Fi module & touch sensors.
5
Motors (wheels, brushes, vacuum) Test Orb-i’s motors individually.
6
SLAM LiDAR, Charging and Self-empty
Test Orb-i’s SLAM LiDAR, charging contact points, and self-empty function.
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Hard Resetting Orb-i
Factory reset Orb-i and erase all data.
For a step-by-step video guide of Home Checkup Test, visit: bobsweep.com/Orbi- support.
FAQs
Orb-i won’t turn on no matter what I do.
If Orb-i is not responding to his buttons, then his battery has likely drained
too low for him to operate. Place Orb-i on his charging station and allow him
to fully charge. When placing him on the station, ensure the dustbin is fully
latched, and there’s perfect alignment between the charging nodes on the back
of Orb-i and his charging station’s.
Orb-i has to charge before completing the mapping of my house
Use the Swift Map feature on the bObsweep app to ask Orb-i to map the floor
without cleaning it. In this mode, Orb-i explores and maps the house, then
returns to his charging station without cleaning it.
Orb-i’s not picking up as much as he used to.
Orb-i will have trouble cleaning if his dustbin is clogged, or his main brush
is clogged or tangled with hair. Remove Orb-i’s main brush and clean it
thoroughly from end to end. Remove and open the dustbin, and remove any large
debris from Orb-i’s dustbin container to ensure smooth flow of air.
Orb-i is not self-emptying and the indicator on the station is flashing red.
By default, every time Orb-i docks, a loud vacuuming process empties his
dustbin into his station’s disposable dust bag. You can change the frequency
using the bObsweep App. If Orb-i’s dustbin gets too packed, or if the
station’s air passage is clogged, contents cannot be vacuumed out. Remove and
open the dustbin and dump its contents. Unplug the station and open the air
passage to remove anything clogging it.
Orb-i’s having trouble finding his station.
Make sure Orb-i’s charging bed is installed. You may need to relocate Orb-i’s
station to a more accessible area. Make sure the station is placed in a
centralized area, on a hard, flat surface away from stairs or edges, direct
sunlight, mirrors or reflective surfaces, and with plenty of open space around
it. Then, erase the old map and let Orb-i remap the house from his new
station.
Can I pick Orb-i up?
Picking up and moving Orb-i during a cleaning session is not recommended, as
it can affect his current cleaning cycle/map. Furthermore, it’s best not to
relocate Orb-i’s charging station once he has mapped his environment. If you
have to relocate the station, erase the old map and let Orb-i map the house
again.
FAQs
Can’t connect Orb-i to Wi-Fi.
You can connect Orb-i to a 2.4GHz Wi-Fi after he’s fully charged. To do so,
turn ON Location Services’ andBluetooth’ on your phone settings. Also allow
Local Network’ access and turn offWi-Fi Calling’ on your phone. Write down
your 2.4GHz Wi-Fi network and its password (note that they are case
sensitive). Bring Orb-i and your phone close to your modem or router and be
sure to select the correct model name `Orb-i’ from the list of bots.. For more
information, visit: bobsweep. com/Orbi-support.
Can I make changes to or delete the map Orb-i made?
Yes. Orb-i’s map is fully customizable and editable. Review the map Orb-i
creates, and make any modification you wish. For step-by-step instructions,
visit: bobsweep.com/Orbi-support.
Can Orb-i clean my multi-floor house?
Yes. Orb-i can save up to 3 floor maps. For step-by-step instructions on how
to save maps, visit: bobsweep.com/Orbi-support.
How can I diagnose Orb-i’s exact problem?
You can check Orb-i’s health through a Home Checkup Test. For more information
on the test, visit: bobsweep.com/Orbi-support.
Orb-i stopped cleaning and the trouble indicator is flashing.
When Orb-i is in trouble and needs your help, he will stop and the trouble
indicator blinks. Open the bObsweep app and find the trouble details at the
top of the Control page.
Orb-i is Offline.
Orb-i may be hibernating or is powered OFF and disconnected himself from Wi-
Fi. To bring him back online, place him on the charging station and let him
charge and power ON. For more information, visit: bobsweep.com/Orbi-support.
Orb-i’s getting stuck.
If there are areas of repeat problem in the house that Orb-i gets stuck under
or stops on, draw NoSweep zones over them on the map to keep Orb-i out of
trouble. For step-by-step instructions on how to draw/edit/save/delete NoSweep
areas, visit: bobsweep.com/Orbisupport.
Does Orb-i work with Google and Alexa devices?
Yes! Orb-i can be connected to Google Home and
Alexa apps / devices. For more information, visit:
bobsweep.com/Orbi-support.
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