bObsweep SLP231122 Bob PetHair Slam Dustbin Owner’s Manual
- June 5, 2024
- bObsweep
Table of Contents
Bob PetHair SLAM™
Owner’s Manual
Model SLP231122
Manual Version 2022.1
Congratulations!
Congratulations on your new intelligent floor cleaner! Bob is now at your
service. To see Bob at his best, please read the Quick Start Guide and this
manual thoroughly.
Welcome to the bObsweep family and Happy Sweeping!
If you have any questions or concerns, feel free to contact our helpful
support team at support@bobsweep.com or
1-888-549-8847.
Business Hours: Monday — Friday, 9 a.m. — 5 p.m. Pacific Time
General
Important Safety Instructions
Power Bob OFF and remove him from a power source when you are not using him
and before conducting maintenance.
Bob is not intended for use by persons (including children) with reduced
physical or mental capabilities, or lack of experience and knowledge, unless
under the close supervision of a person responsible for their safety.
Leaks from the battery cells can occur under extreme usage or temperature
conditions. If the liquid gets on the skin, wash quickly with water. If the
liquid gets into the eyes, flush them immediately with clean water for a
minimum of 10 minutes, and seek medical attention.
Bob is composed of electronic components that in rare and unintended cases can
cause hazards of heating, fire, and other malfunctions. Furthermore, because
Bob is capable of autonomous movement, his use poses the risk of collision
with property, pets, and persons. Unintended removal of articles — such as
small valuables, jewelry, or hair of persons or pets lying on the floor — may
also occur.
If Bob or his charging station has been damaged in any way, do not operate
them. Contact our support team for further assistance.
Do not handle Bob or his charging station with wet hands; use only on dry
surfaces.
Do not pull or carry the charging station by the cord, close a door on the
cord, or pull the cord around sharp edges or corners. Keep the cord away from
heated surfaces. To unplug the is a cord, grasp the plug, not the cord.
Do not expose Bob’s SLAM LiDAR to direct sunlight or infrared light.
Do not let Bob drop. The impact from a drop can damage the SLAM LiDAR.
Do not look directly into the rotating transmitting part (laser) of the SLAM
LiDAR.
For your safety, do not insert tools, fingers, or other items into the
rotating part of the SLAM LiDAR.
Do not attempt to open the charging station. Repairs on the station should
only be carried out by our qualified technicians.
With the exception of the wet mop attachment, do not immerse any part of Bob
into water or other liquids.
Do not mutilate or incinerate the battery, as it will explode at high
temperatures.
Do not use Bob outdoors.
Do not store Bob in a car.
Do not expose Bob or his charging station to temperatures higher than 113° F
(45° C), moisture, or humidity.
Do not dispose of your battery in fire. Old batteries should be recycled
safely through your local recycler.
Do not let Bob pick up anything that is burning or smoking, such as
cigarettes, matches, or hot ashes.
Declaration of Conformity
This device complies with Part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. The manufacturer is
not responsible for any radio or TV interference caused by unauthorized
modifications or changes to this equipment. Such modifications or changes
could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between
the equipment and receiver. Connect the equipment to an outlet on a circuit
different from that to which the receiver is connected. Consult the dealer or
an experienced radio/TV technician for help.
Warranty
Every Bob PetHair SLAM purchased from an authorized seller comes with our warranty coverage: 60-Day Money-Back Guarantee 2-Year Standard Warranty 5-Year Subsidized Repair Plan Lifetime of Customer Service To claim your warranty, register your bot at www.bobsweep.com/warranties.
Contact Us
If you have any questions or concerns, please contact our helpful support team at support@bobsweep.com or 1-888-549-8847. Business Hours: Monday — Friday, 9 a.m. — 5 p.m. Pacific Time Additional troubleshooting information and how-to guides can be found on the bobsweep app and at www.bobsweep.com/support.
Box Contents
Anatomy
Top View
Bottom View
Display Screen
Buttons
Charging Station
Wet Mop Attachment
Bob’s First Clean
-
Install Side Brushes
Press down to lock the left (L) and right (R) side brushes onto Bob. -
Charge
Place Bob on his station and allow him to fully charge.
-
Download the bObsweep App
Download the bObsweep app for your iOS or Android device. Create your account and connect your bot. -
Let Bob Sweep!
When done, Bob is ready to sweep! Clear away any clutter or wires and press the GO button.
Important Notes : Bob always returns to his charging station after cleaning. To increase Bob’s chance of finding his station, place it on a hard, flat surface with plenty of room around it.
Before Starting | Charging Indicator |
---|
Remove the protective pieces from Bob’s bumper.| Low Battery: blinks rapidly.
Finding Station: blinks. Charging: pulses. Fully Charged: shines white.
NoSweep Zones| Lifting & Moving
---|---
Shiny surfaces, cluttered areas, and some uniquely shaped furniture can be
hard to navigate. Define cleaning zones on the bObsweep App.| Do not pick up
Bob while moving to avoid distorting his map.
bObsweep App
App Controls
My Resources
Digital versions of your Quick Start Guide and Owner’s Manual are available to
view on the “Home” page of the bObsweep app.
Schedule & Control
Set Bob’s cleaning schedule and send him to clean or charge on the “Sweep”
page of the bObsweep app.
App Features
Set Bob’s features and modes using the button on the “Sweep” page of the
bObsweep app.
Shop
Shop for parts, accessories, and coverage plans on the “Shop” page of the
bObsweep app.
Troubleshooting
Whenever Bob runs into trouble, he will stop and his trouble button will blink. Check the bObsweep app for trouble details.
Trouble | Solution |
---|---|
Left/Right Wheel | The left/Right wheel is jammed. Check for obstruction and |
clean.
Off Ground| Wheels are off the ground. Place Bob back on the ground.
The main Brush| The main brush is jammed. Remove and clean.
Side Brushes| Side brushes are jammed. Remove and clean.
Bumper| The bumper’s touch sensor is jammed. Check the bumper for obstruction
and clean.
SLAM LiDAR| SLAM LiDAR is not clean/lost visibility. Check for obstruction and
clean.
Edge Sensor| Bob is near a cliff/Edge sensors are dirty. Move Bob to
safety/Clean sensors.
Low Battery| Low battery. Charge Bob.
Power Error| Power error. Check the battery and power connection. Let the
battery cool down.
Vacuum Motor| The vacuum motor is jammed. Open the filter container and remove
any congestion.
Dustbin| The dustbin is disconnected. Remove, wipe the connectors, and
reinsert.
Mop| The mop attachment is disconnected. Remove, wipe the connectors and
reinsert.
Electronic| Electronic component error. Reset Bob (switch Off and back On).
USB| USB port error. Remove the item attached to the USB port and reset Bob.
Navigation| Bob is stuck or has environmental trouble. Clear cleaning path and
reset Bob.
Other| Bob needs a Checkup Test. Contact customer support.
Quick Tips: Clear debris out of nooks and crannies around the brushes and wheels. Use tweezers to remove congestion from the brush ends. Use scissors or a cleaning tool to cut hair wrapped around the brushes.
Maintenance
Part | Maintenance Frequency | Replacement Frequency |
---|---|---|
Dustbin | Daily | |
Filter | Weekly | Every 6 months |
Brushes | Weekly | Every 12 months |
Sensors | Weekly | |
Front Wheel | Weekly | |
Battery | Every 12 – 24 months |
Dustbin & Filters
-
Remove the dustbin.
-
Open the dustbin and dump its contents.
-
Open the filter container and remove congestion.
-
Remove and dust the filters. Wipe the dustbin.
Brushes
-
Pull up to remove the side brushes.
-
Remove debris from the brushes and brush sockets.
-
Pinch the tabs on the main brush gate and lift.
-
Clean the main brush and all its components, including the brush gate and brush compartment.
Sensors
Important Note : Use a soft cotton cloth to wipe the sensors.
- Wipe the edge and wall sensors.
- Wipe the charging plates on Bob and the charging nodes on his station.
- Wipe the metal connectors on the
- Wipe the top and the area around the dustbin and wet mop attachment. SLAM LiDAR.
Important Notes: Bob’s SLAM LiDAR is a sensitive sensor. Do not apply force, insert objects, or adjust the SLAM LiDAR. Do not sit or place items on top of Bob.
Front Wheel
-
Using a flat head screwdriver for leverage, grip the wheel firmly and pull.
-
Clean the wheel and all its components, including the assembly and wheel socket.
-
Push down the wheel to lock it into place.
Battery
Important Note: Power off Bob before replacing the battery. Press and
hold the GO button.
-
Use a Phillips head screwdriver to open the battery compartment.
-
Unplug the old battery and plug in your new one.
-
Slide the new battery into Bob.
Accessories
Wet Mop Attachment
Important Note: Use distilled water when operating in hard water areas.
-
Place the mopping cloth on the mop attachment.
-
Open the tab and fill the reservoir with water.
-
Remove the dustbin and insert the mop attachment.
Wet Mop Attachment Maintenace
Important Note: The reservoir should be drained after use to avoid
possible water damage.
-
Remove the mop attachment.
-
Pull open the tab and empty the reservoir.
-
Tap any debris that may have been collected inside the attachment.
-
Wash the mopping cloth. Air-dry all parts when done.
End-User License Agreement
IMPORTANT – READ BEFORE USING. Do not use the robot (“Bobsweep”) accompanying
this license agreement (“Agreement”) until you have carefully read and agreed
to the following terms and conditions.
By using the Bobsweep, you agree to the terms of this End User License
Agreement (“EULA”) and any amendment or addenda accompanying this Agreement.
If you do not agree to the terms of this EULA, you may not use the Bobsweep.
The Bobsweep contains an electronic and software interface that allows you to
control or modify its behavior, and remotely monitor its sensors.
THIS IS A LEGAL AGREEMENT. BY ACCESSING AND USING THE PRODUCT AND PRODUCT
SOFTWARE, YOU ARE ACCEPTING AND AGREEING TO THIS EULA ON BEHALF OF YOURSELF OR
THE ENTITY YOU REPRESENT IN CONNECTION WITH THE ACCESS. YOU REPRESENT AND
WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ACCEPT AND AGREE
TO THIS EULA ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT. YOU REPRESENT
THAT YOU ARE OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO USE
OR ACCESS THE PRODUCT SOFTWARE AND TO ENTER INTO THIS EULA. IF YOU DO NOT
AGREE WITH ANY OF THE PROVISIONS OF THESE TERMS, YOU SHOULD CEASE USING THE
PRODUCT AND PRODUCT SOFTWARE.
Terms and Conditions
LICENSE: Subject to all of the terms of this Agreement, Bobsweep Inc.
(“Bobsweep”) grants to you one (1) revocable, royalty-free, personal, non-
exclusive, non-transferable, non-assignable, non-commercial intellectual
property license to use the Bobsweep software contained on the Bobsweep
(“Bobsweep Software”), including the protocol for communicating with the
Bobsweep Software, and to use the Bobsweep.
NONCOMMERCIAL LICENSE: You may use the Bobsweep Software and the Bobsweep only
for personal, non-commercial, educational, and research purposes. The Bobsweep
Software and the Bobsweep may not be used for any other purpose, whether “for
prof or “not for prot.” Any work performed or produced using the Bobsweep,
including any software that you create for your Bobsweep (“Your Software”),
cannot be performed or produced for the benefit of other parties for a fee,
compensation, or any other reimbursement or remuneration. A separate license
is required for each additional use and/or individual user in all other cases
If you are an entity, Bobsweep grants you the right to designate one
individual within your organization to have the sole right to use the Bobsweep
Software and the Bobsweep in the manner provided above.
RESTRICTIONS: You agree not to: (i) use or copy the Bobsweep Software or the
Bobsweep except as provided in this Agreement; (ii) rent or lease the Bobsweep
Software or the Bobsweep to any third party; (iii) assign this Agreement or
transfer the Bobsweep Software or the Bobsweep except as provided in this
Agreement; (iv) modify, adapt, or translate the Bobsweep Software or the
Bobsweep in whole or in part except as expressly provided in this Agreement;
(v) reverse engineer, reverse compile, or disassemble the Bobsweep Software or
the Bobsweep; or (vi) distribute, sublicense or transfer the source code form
of Your Software and derivatives thereof to any third party except as provided
in this Agreement.
YOUR SOFTWARE : Your Software is also subject to the following limitations:
You (i) shall be solely responsible for any update or support obligation or
other liability which may arise from your use or distribution, (ii) shall not
make any statement that Your Software is “certified,” or that its performance
is guaranteed, by Bobsweep, (iii) shall not use Bobsweep’s name
or trademarks, (iv) shall prohibit disassembly and reverse engineering of the
Bobsweep Software and the Bobsweep, (v) shall not publish reviews of Bobsweep
products designated as beta without written permission from Bobsweep, and (vi)
shall indemnify, hold harmless, and defend Bobsweep and its suppliers from and
against any claims or lawsuits, including attomey’s fees, that arise or result
from Your Software, including your use and your distribution.
TITLE: Title to the Bobsweep Software remains with Bobsweep or its suppliers.
The Bobsweep Software is licensed, not sold. Except as expressly provided
herein, Bobsweep does not grant any express or implied right to you under
Bobsweep patents, copyrights, trademarks, or trade secret information. You
will not remove any copyright or patent notice from the Bobsweep Software or
the Bobsweep.
ONE-TIME TRANSFER: The initial user of the Bobsweep Software and the Bobsweep
may make a one-time permanent transfer of this Agreement, the Bobsweep
Software, and the Bobsweep to another end user, provided that the initial user
retains no copies of the Bobsweep Software and the Bobsweep. This transfer
must include the Bobsweep Software, the Bobsweep, and all of the materials
accompanying the Bobsweep (including all component parts and printed
materials, any upgrades, and this End User License Agreement document). The
transfer may not be an indirect transfer, such as a consignment. Prior to the
transfer, the end-user receiving the Bobsweep Software and the Bobsweep must
agree to all the terms of this Agreement.
NO WARRANTY AND LIMITED REPLACEMENT: EXCEPT AS STATED IN THE LIMITED WARRANTY
TO THE ORIGINAL PURCHASER, THE BOBSWEEP SOFTWARE AND THE BOBSWEEP ARE PROVIDED
“AS IS” WITH NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO
ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR ANY WARRANTY OTHERWISE
ARISING OUT OF ANY PROPOSAL, SPECIFICATION, OR SAMPLE. NO ORAL OR WRITTEN
INFORMATION OR ADVICE GIVEN BY BOBSWEEP OR ITS AGENTS SHALL CREATE A WARRANTY.
If the Bobsweep Software or the Bobsweep is found to be defective in material
or workmanship under normal use for a period of one (1) year from the date of
receipt, Bobsweep’s entire liability and your exclusive remedy shall be the
replacement of the Bobsweep Software or the Bobsweep. This offer is void if
the defect results from an accident, abuse, misapplication, or software that
you developed for your Bobsweep. Any updates or supplements to the Bobsweep
Software or the Bobsweep provided to you after the expiration of the one (1)
year period are not covered by any warranty or condition, express, implied, or
statutory.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE
ABOVE EXCLUSION MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY: THE ABOVE
REPLACEMENT PROVISION IS THE ONLY WARRANTY OF ANY KIND. BOBSWEEP OFFERS NO
OTHER WARRANTY EITHER EXPRESS OR IMPLIED INCLUDING THOSE OF MERCHANTABILITY,
NON INFRINGEMENT OF THIRD-PARTY INTELLECTUAL PROPERTY, OR FITNESS FOR A
PARTICULAR PURPOSE. NEITHER BOBSWEEP NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY
DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, VICARIOUS LIABILITY,
CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS)
ARISING OUT OF THE USE OF OR INABILITY TO USE THE BOBSWEEP SOFTWARE, THE
BOBSWEEP, OR SOFTWARE THAT YOU DEVELOPED FOR YOUR BOBSWEEP, EVEN IF BOBSWEEP
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME
JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO
YOUR UNAUTHORIZED USE: THE BOBSWEEP SOFTWARE AND THE BOBSWEEP ARE NOT
DESIGNED, INTENDED, OR AUTHORIZED FOR USE IN ANY AERONAUTICAL, NUCLEAR,
MEDICAL, LIFE-SAVING OR LIFE-SUSTAINING SYSTEMS, OR FOR ANY OTHER APPLICATION
IN WHICH THE USE OF THE BOBSWEEP SOFTWARE OR THE BOBSWEEP COULD CREATE A
SITUATION WHERE PERSONAL INJURY OR DEATH MAY OCCUR.
Should you use the Bobsweep Software or Bobsweep for any such unintended or
unauthorized use, you shall indemnify and hold harmless Bobsweep and its
officers, subsidiaries, and affiliates against all claims, costs, damages,
expenses, and reasonable attorney fees arising out of, directly or indirectly,
any claim of product liability, personal injury or death associated with such
unintended or unauthorized use, even if such claim alleges that Bobsweep was
negligent regarding the design or manufacture of the Bobsweep Software, the
Bobsweep, or any part or portion thereof.
USER SUBMISSIONS: You agree that any material, information, or other
communication, including all data, images, sounds, text, and other things
embodied therein, that you transmit or post to a Bobsweep website or provide
to Bobsweep (“Communications’) will be considered non-confidential. Bobsweep
will have no confidentiality obligations with respect to the Communications.
You agree that Bobsweep and its designees will be free to copy, modify, create
derivative works, publicly display, disclose, distribute, license and
sublicense through multiple tiers of distribution and licensees, incorporate
and otherwise use the Communications, including derivative works thereof, for
any and all commercial or non-commercial purposes without the payment of any
royalty to you, and that such license will survive the termination of this
Agreement.
TERMINATION: This Agreement becomes effective on the date you accept this
Agreement and will continue until terminated as provided for in this
Agreement. You may terminate this Agreement voluntarily at any time. Bobsweep
may terminate this Agreement at any time if you are in breach of any of its
terms and conditions, and may refuse to license the Bobsweep Software or the
Bobsweep to you after termination. Upon termination by either party, you will
immediately return to Bobsweep or destroy the Bobsweep Software and the
Bobsweep and all your copies thereof. Articles 5 and 7 through 17 of this
Agreement shall survive such termination. U.S. GOVERNMENT RESTRICTED RIGHTS:
The Bobsweep Software and the Bobsweep are provided with “RESTRICTED RIGHTS.”
Use, duplication, or disclosure by the Government is subject to restrictions
set forth in FAR52.227-14 and DFAR252.227-7013 et seq. or its successor. Use
of the Bobsweep Software or the Bobsweep by the Government constitutes
acknowledgment of Bobsweep’s rights in them.
NO EXPORT: You may not export the Bobsweep Software or the Bobsweep in
violation of applicable export laws.
INTERPRETATION PROVISION: The provisions of this Agreement are severable. If
any provision of this Agreement is held to be unenforceable, such provision
shall be reformed only to the extent necessary to make it enforceable. Any law
or regulation which provides that the language of a contract shall be
construed against the drafter shall not apply to this Agreement.
INTEGRATION: This Agreement represents the complete agreement concerning the
subject matter hereof, and any and all understandings, conversations and
communications, proposals, and counterproposals, oral and written (including
any draft of this Agreement) are merged into and superseded by this Agreement
and shall be of no force or effect, except as expressly provided herein. No
such understandings, conversations, communications, proposals,
counterproposals, or drafts shall be
referred to in any proceeding concerning this Agreement. Further, no
understanding contained in this Agreement shall be modified, altered, or
amended, except by a writing signed by the party against whom enforcement is
sought.
ARBITRATION: All disputes relating to this Agreement (excepting any dispute
relating to intellectual property rights) shall be subject to final and
binding arbitration, with the losing party paying all costs of arbitration.
Any arbitration relating to this Agreement shall be held in California, under
the auspices of an arbiter selected by Bobsweep. Any litigation relating to
this Agreement shall be subject to exclusive venue and jurisdiction in the
federal and state courts of California, with the losing party responsible for
costs, including without limitation, court costs, and reasonable attorneys
fees and expenses
APPLICABLE LAWS: Any claim arising under or relating to this Agreement shall
be governed by the internal substantive laws of the Commonwealth of
California, without regard to its principles of conflict of laws. The
application of the United Nations Convention on Contracts for the
International Sale of Goods is expressly excluded.