bobsweep SLP231122 PetHair Slam Robotic Vacuum with Smart Navigation Owner’s Manual
- June 3, 2024
- bObsweep
Table of Contents
- SLP231122 PetHair Slam Robotic Vacuum with Smart Navigation
- Important Safety Instructions
- Declaration of Conformity
- Warranty
- Box Contents
- Anatomy
- Getting Started
- Bob’s First Clean
- bObsweep App
- Maintenance
- Accessories
- Troubleshooting
- Home Checkup Test
- FAQs
- End User License Agreement
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
SLP231122 PetHair Slam Robotic Vacuum with Smart Navigation
Owner’s Manual
Bob PetHair SLAM ™
SLP231122 PetHair Slam Robotic Vacuum with Smart Navigation
Bob PetHair SLAM™
OWNER’S MANUAL
Congratulations!
Congratulations on your new intelligent floor cleaner! Bob is now at your
service. To see Bob at his best, please read the Quick Start Guide and this
manual thoroughly.
Welcome to the bObsweep family and Happy Sweeping!
If you have any questions or concerns, feel free to contact our helpful
support team at support@bobsweep.com or
1-888-549-8847.
Business Hours: Monday – Friday, 9 a.m. – 5 p.m. Pacific Time
Important Safety Instructions
- Power Bob OFF and remove him from a power source when you are not using him and before conducting maintenance.
- Bob is not intended for use by persons (including children) with reduced physical or mental capabilities, or lack of experience and knowledge, unless under the close supervision of a person responsible for their safety.
- Leaks from the battery cells can occur under extreme usage or temperature conditions. If the liquid gets on the skin, wash quickly with water. If the liquid gets into the eyes, flush them immediately with clean water for a minimum of 10 minutes, and seek medical attention.
- Bob is composed of electronic components that in rare and unintended cases can cause hazards of heating, fire, and other malfunctions. Furthermore, because Bob is capable of autonomous movement, his use poses the risk of collision with property, pets, and persons. Unintended removal of articles — such as small valuables, jewelry, or hair of persons or pets lying on the floor — may also occur.
- If Bob or his charging station has been damaged in any way, do not operate them. Contact our support team for further assistance.
- Do not handle Bob or his charging station with wet hands; use only on dry surfaces.
- Do not pull or carry the charging station by the cord, close a door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces. To unplug the cord, grasp the plug, not the cord.
- Do not expose Bob’s SLAM LiDAR to direct sun light or infrared light.
- Do not let Bob drop. The impact from a drop can damage the SLAM LiDAR.
- Do not look directly into the rotating transmitting part (laser) of the SLAM LiDAR.
- For your safety, do not insert tools, fingers, or other items into the rotating part of the SLAM LiDAR.
- Do not attempt to open the charging station. Repairs on the station should only be carried out by our qualified technicians.
- With the exception of the wet mop attachment, do not immerse any part of Bob into water or other liquids.
- Do not mutilate or incinerate the battery, as it will explode at high temperatures.
- Do not use Bob outdoors.
- Do not store Bob in a car.
- Do not expose Bob or his charging station to temperatures higher than 113° F (45° C), moisture, or humidity.
- Do not dispose of your battery in fire. Old batteries should be recycled safely through your local recycler.
- Do not let Bob pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Do not use a broken or damaged adapter.
Declaration of Conformity
This device complies with Part 15 of the FCC rules. Operation is subject to
the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation. The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications or changes to this
equipment. Such modifications or changes could void the user’s authority to
operate the equipment. This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can adiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warranty
Every Bob PetHair SLAM purchased from an authorized seller comes with our warranty coverage:
- 60-Day Money Back Guarantee
- 2-Year Standard Warranty
- 5-Year Subsidized Repair Plan
- Lifetime of Customer Service
To claim your warranty, register your bot at
www.bobsweep.com/warranties.
Contact Us
If you have any questions or concerns, please contact our helpful support team
at support@bobsweep.com or
1-888-549-8847.
Business Hours: Monday – Friday, 9 a.m. – 5 p.m.
Pacific Time Additional troubleshooting information and howto guides can be
found on the bobsweep appand at
www.bobsweep.com/support.
Box Contents
Anatomy
Display Screen and Buttons
Getting Started
Who is Bob?
Bob is an autonomous robotic vacuum cleaner, at your service! He can vacuum,
sweep, and mop all at the same time. Connect Bob to Wi-Fi and use the bObsweep
app to schedule a customized cleaning plan for Bob to clean your home, your
way.
How does Bob find his way around?
Bob uses laser vision, a network of reactionary sensors, and a state-of-theart
mapping and localizing technology to detect walls, furniture, and obstacles.
As Bob cleans, he simultaneusly creates a map of the areas he is able to
access and clean. Areas where furniture and small items are found are marked
on the map. View the map by clicking the Map Icon on the bObsweep App on your
mobile phone.
Using the map, and app’s customization capabilities, Bob efficiently cleans
your home over the course of a full cycle — just check his map and his dustbin
for the evidence!.
Easy Fix
Edit, Personalize, and Customize Bob’s map, to define room types, cleaning
zones, NoSweep™ zones, Room-to-Room™ cleaning,and more. Keep Bob away from
areas he finds particularly challenging, and create a smart cleaning plan for
your floor plan.
Navigating Difficult Obstacles
Unique Furniture
Specialty furniture, such as desk chairs with wheels or stools with circular
bases, may confuse Bob momentarily — or he may get stuck on a ledge for a few
minutes, and then decide to clean somewhere else. As long as Bob does not
display a trouble message, let him continue cleaning and find his own way
around. Take note of the areas Bob finds most challenging and, if possible,
adjust furniture accordingly.
Dark-Colored Carpet
If Bob repeatedly backs up or displays a trouble message while cleaning dark
carpet, then you’ll need to deactivate the edgesensors. To do so, open the
bObsweep app and disable edge detection under Cleaning Preferences in Settings
**. Just remember that while Bob’s edge sensors are deactivated, he will not
be able to detect edges or stairs!
Shag Carpet**
Bob’s main brush is not designed to clean shag carpet or rugs with long fibers
and fringes. If you’d like Bob to clean shag carpet or long-fibered rugs, you
may remove his main brush and allow him to vacuum without it.
Bob’s First Clean
Step 1: Install Bob’s Side Brushes
Install Bob’s side brushes to help him reach the corners and edges of rooms.
Parts You’ll Need: Left and Right Side Brushes
Before Starting Remove the protective pieces from Bob’s bumper and
charging station.
Place the left (L) and right (R) side brush over the empty socket on Bob.
Press down to lock onto Bob.
Step 2: Power Bob ON
Press and hold the GO button until the screen lights up.
Storing Bob If you are not using Bob for an extended period of time (over
a month), power him OFF, remove his battery, and unplug his charging station.
Store everything in a dry room, away from direct sunlight or extreme
temperature
If you are not going to use Bob for a while, you can place him on Low Power
Standby mode (LPS mode). To do so, place Bob on his charging station. Press
and hold the CHARGE button on Bob for 5 seconds. You’ll hear “low power mode”,
confirming Bob is in LPS mode. To exit this mode, press GO on Bob while he’s
on the charging station, or remove him from the station. Important Note :
In this mode, Bob is offline and the bObsweep App is not able to connect to
Bob. Furthermore, any scheduled cleaning will be paused.
Step 3: Charge Bob
Place Bob on his station and allow him to charge completely.
Parts You’ll Need: Charging Indicator Bob returns to his charging
station after cleaning. To help Bob return to his home, place the charging
station on a hard, flat surface, away from edges and stairs, with plenty of
room around it. Step 4: Download the bObsweep App and connect Bob to Wi-Fi
to gain access to Bob’s full suite of features and important software updates.
Follow the instructions on the app to connect to Amazon Alexa or Google Home
devices.
Items You’ll Need:
NoSweep™ Zones Shiny surfaces, cluttered areas, and some uniquely shaped
furniture can be hard to navigate. Draw NoSweep zones on the bObsweep App.
Open the bObsweep App, create your account, and follow instructions to connect
your bot. Step 5: Let Bob Sweep!
Bob is now ready to sweep! Clear away any clutter or wires and press the GO
button.
Lifting & Moving
Do not pick up Bob while cleaning to avoid distorting his map.
It’s also best not to change the location of Bob’s charging station after he’s
done mapping the house.
Equipped with Room-to-Room™ cleaning technology, Bob automatically explores,
and cleans your home in straight lines, avoiding furniture and obstacles along
his path. For best result, remove any clutter before Bob starts his work.
bObsweep App
App Controls
Home
Add multiple Bots, and access digital versions of Quick Start Guide and
Owner’s Manual on the Home page of the bObsweep app.
Control
Set Bob’s cleaning schedule, send him to clean or charge, modify his settings,
and view or customize his map on the Control page of the bObsweep app.
Shop
Shop for parts, accessories, and coverage plans on the Shop page of the
bObsweep app.
Audio alerts Unless muted, Bob chimes up/down when powered ON/OFF, and
plays his audio alerts. To un/ mute Bob, go to Settings and update Bob’s
speaker status under Cleaning Preferences. Important notes: When on mute,
shines white on Bob’s screen.
Cleaning modes On his default energy-efficient mode Bob cleans more
quietly and for a longer amount of time. Switch to TurboLift ™ mode by going
to Settings **& selecting TurboLift ™ mode under Cleaning Preferences.
Dark carpets If Bob repeatedly backs up or displays a trouble message
while cleaning dark carpet, you can deactivate the edge sensors.
To do so, go to Settings **and disable edge detection under Cleaning
Preferences.
Warning: While the edge sensros are inactive, keep Bob away from stairs
and edges.
Maintenance
Part | Maintenance Frequency | Replacement Frequency |
---|---|---|
Dustbin | Daily | |
Filter | Weekly | Every 6 months |
Brushes | Weekly | Every 12 months |
Sensors | Weekly | |
Front Wheel | Weekly | |
Battery | Every 24 months |
Quick Tips: Clear debris out of nooks and crannies around the brushes and
wheels.
Use tweezers to remove congestion from the brush ends and main and side brush
compartments on Bob.
Use scissors or cleaning tool to cut hair wrapped around the brushes.
Dustbin & Filters1. Remove the dustbin| 2. Open the dustbin and dump
its contents.
---|---
3. Open the filter container and remove debris.| 4. Remove and dust the
filters. Wipe the dustbin, and ensure it’s dry before putting it back
together.
Brushes 1. Pull up to remove the side brushes.| 2. Remove debris from
the brushes and brush sockets.
---|---
3. Pinch the tabs on the main brush gate and lift.| 4. Clean the main brush
and all its components, including the brush gate
and brush compartment.
Sensors
Use a soft cotton cloth to wipe the sensors.
1. Wipe the edge and wall sensors.| 2. Wipe the charging plates on Bob and
the charging nodes on his station.
---|---
3. Wipe the metal connectors on the
dustbin and wet mop attachment.| 4. Wipe the top and the area around the SLAM
LiDAR.
Important Note : Bob’s SLAM LiDAR is a sensitive sensor. Do not apply
force, insert objects, or adjust the SLAM LiDAR. Do not sit or place items on
top of Bob.
Front Wheel 1. Using a flat head screwdriver for leverage,
grip the wheel firmly and pull.| 2. Once the wheel is removed, use the
screwdriver to pry out the wheel assembly.
---|---
3. Clean the wheel and all its components,
including the assembly and wheel socket.| 4. Replace both parts when done.
Push down to lock them into place.
Battery
Important Note: Power OFF Bob before replacing the battery. Press and
hold the GO button.1. Use a Phillips head screwdriver to open the battery
compartment.| 2. Unplug the old battery and plug in your new one.
---|---
3. Slide the new battery into Bob.|
Accessories
1. Place the mopping cloth on the mop
attachment.|
---|---
2. Open the tab and fill the reservoir with water.|
3. Remove the dustbin and insert the mop attachment.|
Wet Mop Attachment Maintenace
Important Note: The reservoir should be drained after use to avoid possible
water damage.
1. Remove the mop attachment. | 2. Pull open the tab and empty the reservoir. |
---|
3. Tap any debris that may have collected inside the attachment.| 4. Wash
the mopping cloth. Air-dry all parts when done.
Troubleshooting
Whenever Bob runs into trouble, he will stop and his trouble indicator will
blink. Check the bObsweep app for trouble details. Trouble| Solution
---|---
Battery| Low or disconnected battery. Check connection. Reset, and charge Bob.
LefURight Wheel| Left/Right wheel is jammed. Check for obstruction and clean.
Main Brush| Main brush is jammed. Remove and clean.
Side Brushes| Side brushes are jammed. Remove and clean.
Dustbin| Dustbin (or Mop attachment) is disconnected or contact points are
dirty. Clean contact points and reinsert.
Vacuum Motor is jammed. Check for obstruction and clean.
Edge Sensors| Bob is stuck near a cliff, is off ground, or the edge sensors
are dirty. Move Bob to safety, and clean the edge sensors.
Bumper| Bumper is dirty or jammed. Wipe around the bumper; remove any
obstruction.
LiDAR Bumper| SLAM LiDAR’s bumper is jammed. Check for obstruction and clean.
LiDAR| SLAM LiDAR is not clean/lost visibility. Clean the SLAM LiDAR and move
Bob away from mirrors/metallic surfaces/walls and to the center of the room.
Charging Station| Can’t locate the charging station. Replug the charging
station and charge Bob.
User Interface| Bob’s UI/USB port is not responding.Reset Bob & ensure the USB
port is empty.
Electronic| Electronic component error. Reset Bob (Power OFF and back ON).
Stuck| Bob is stuck. Clear away obstacles/clutter/wires & reset Bob.
Navigation| Bob is not able to navigate. Clear away any clutter/wires & reset
Bob.
Localization| Bob can’t self locate on map. Check map accuracy/erase map for
remapping.
Settings| Current room settings don’t match Bob’s. Change map
settings/schedules.
Home Checkup Test
If Bob is not performing as well as he should, you can diagnose the problem
with a simple home checkup test.
Putting Bob in/out of Checkup mode
To put Bob in Checkup mode:
Press and hold the “GO” “CHARGE” and “WI-FI” buttons simultaneously for a few
seconds until the bot says: “Home Checkup Mode Activated”. In this mode, Bob’s
LiDAR sensor rotates.
To exit the Checkup mode:
Press the “GO” “CHARGE” and “WI-FI” buttons together again. You’ll hear
“Exiting Home Checkup Mode” and Bob’s LiDAR sensor stops rotating.
Important Notes:
– During the test, if Bob’s left idle for over a minute, he’ll automatically
exit the Home Checkup Test.
– To move among Steps in the Checkup test, press the Wi-Fi button.
– To start / stop the tests in each Step, press the GO button until you hear
“Begin Test” and “Stop Test”. Always stop a test befor moving to the next
step. Step| Part(s) Tested| Description
---|---|---
1| Battery| After a full charge, test Bob’s battery.
2| Edge and Wall Sensors| Test edge and wall sensors individually.
3| Charging Station| Test charging sensors individually.
4| Bumpers and Wi-Fi| Test the Wi-Fi module & touch sensors.
5| Motors (wheels, brushes, vacuum)| Test each of Bob’s motors individually.
6| SLAM LiDAR and Charging| Test Bob’s SLAM LiDAR and charging contact points.
7| Hard Resetting Bob| Factory reset Bob and erase all data.
For a step-by-step video guide of Bob’s Home Checkup Test, visit: bobsweep.com/slam-support.
FAQs
Bob won’t turn on no matter what I do.****
– If Bob is not responding to his buttons, then his battery has likely drained too low for him to operate. Place Bob on his charging station and allow him to fully charge. When placing him on the station, leave a small gap between Bob and the front of the station to ensure perfect alignment.
I want to access Bob’s latest features & keep him up-to-date****
– Check the App Store/Google Play Store and update the bObsweep app to access
the latest features released on the bObsweep app.
– Check the Bot Settings page on the bObsweep app and update Bob’s software to
access the latest version of Bob’s operating system.
Bob’s not picking up as much as he used to.****
– Bob will have trouble cleaning if his dustbin is full, or his main brush is clogged or tangled with hair. Remove Bob’s main brush and clean it thoroughly from end to end. Empty Bob’s dustbin, and remove debris from Bob’s dustbin container and brush compartments to ensure smooth flow of air.
How do I know that Bob is fully charged and ready to clean?****
– When Bob is charging, the charging indicator pulses. When Bob is fully charged and ready to clean, the charging indicator shines white.
Bob’s having trouble finding his station.****
– You may need to relocate Bob’s station to a more accessible area. Make sure the station is placed in a centralized area against the wall on a hard, flat surface away from stairs or edges, with plenty of space around it.
Can I pick Bob up?****
– Picking up and moving Bob during a cleaning session is not recommended, as it can affect his current cleaning cycle/map. Furthermore, it’s best not to relocate Bob’s charging station once he has mapped his environment.
Does Bob work with Google and Alexa devices?****
– Yes! Bob PetHair SLAM can be connected to Google and Alexa devices.
– For more information, visit: bobsweep.com/slam-
support.
Can I make changes to the map Bob made?****
– Yes. Bob’s map is fully customizable, and it’s recommended that you review the map Bob has created and make adjustments/ modifications to the map to make it look the way you like Bob to see and clean your home. For more information, visit: bobsweep.com/slam-support.
Bob stopped cleaning and the trouble indicator is flashing.****
– When Bob is in trouble and needs your help, he will stop during a clean cycle and the trouble indicator blinks. Open the bObsweep app and find the trouble details at the top of the Control page.
Is Bob recording with his camera?****
– No. Bob does not use a camera to map your home. Instead he uses his SLAM LiDAR sensor to map the layout of your home, he then uses his proprietory software to determine the best cleaning path.
Can I reset Bob’s map/data?****
– Yes. To reset Bob’s map and get Bob to create a fresh map of his
environment, delete the current map.
– This can be acheived by erasing map(s) using the bObsweep App, or performing
a hard reset on Bob. For more information, visit: bobsweep.com/slam-
support.
How can I diagnose Bob’s exact problem?****
– If Bob is not performing as well as he should, you can diagnose the problem with a Home Checkup Test. For more information on how to perform the test, visit: bobsweep.com/slam-support.
End User License Agreement
IMPORTANT – READ BEFORE USING. Do not use the robot (“Bobsweep”)
accompanying this license agreement (“Agreement”) until you have carefully
read and agreed to the following terms and conditions.
By using the Bobsweep , you agree to the terms of this End User License
Agreement (“EULA”) and any amendment or addenda accompanying this Agreement.
If you do not agree to the terms of this EULA, you may not use the Bobsweep.
The Bobsweep contains an electronic and software interface that allows you to
control or modify its behavior, and remotely monitor its sensors.
THIS IS A LEGAL AGREEMENT. BY ACCESSING AND USING THE PRODUCT AND PRODUCT
SOFTWARE, YOU ARE ACCEPTING AND AGREEING TO THIS EULA ON BEHALF OF YOURSELF OR
THE ENTITY YOU REPRESENT IN CONNECTION WITH THE ACCESS. YOU REPRESENT AND
WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ACCEPT AND AGREE
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THAT YOU ARE OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO USE
OR ACCESS THE PRODUCT SOFTWARE AND TO ENTER INTO THIS EULA. IF YOU DO NOT
AGREE WITH ANY OF THE PROVISIONS OF THESE TERMS, YOU SHOULD CEASE USING THE
PRODUCT AND PRODUCT SOFTWARE.
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LICENSE: Subject to all of the terms of this Agreement, Bobsweep Inc.
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TO THE ORIGINAL PURCHASER, THE BOBSWEEP SOFTWARE AND THE BOBSWEEP ARE PROVIDED
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the Bobsweep and all your copies thereof. Articles 5 and 7 through 17 of this
Agreement shall survive such termination.
U.S. GOVERNMENT RESTRICTED RIGHTS : The Bobsweep Software and the
Bobsweep are provided with “RESTRICTED RIGHTS.” Use, duplication or disclosure
by the Government is subject to restrictions set forth in FAR52.227-14 and
DFAR252.227-7013 et seq. or its successor. Use of the Bobsweep Software or the
Bobsweep by the Government constitutes acknowledgment of Bobsweep’s rights in
them.
NO EXPORT: You may not export the Bobsweep Software or the Bobsweep in
violation of applicable export laws.
INTERPRETATION PROVISION: The provisions of this Agreement are severable.
If any provision of this Agreement is held to be unenforceable, such provision
shall be reformed only to the extent necessary to make it enforceable. Any law
or regulation which provides that the language of a contract shall be
construed against the drafter shall not apply to this Agreement.
INTEGRATION: This Agreement represents the complete agreement concerning
the subject matter hereof, and any and all understandings, conversations and
communications, proposals, and counterproposals, oral and written (including
any draft of this Agreement) are merged into and superseded by this Agreement
and shall be of no force or effect, except as expressly provided herein. No
such understandings, conversations, communications, proposals,
counterproposals or drafts shall be referred to in any proceeding concerning
this Agreement. Further, no understanding contained in this Agreement shall be
modified, altered or amended, except by a writing signed by the party against
whom enforcement is sought.
ARBITRATION: All disputes relating to this Agreement (excepting any
dispute relating to intellectual property rights) shall be subject to final
and binding arbitration, with the losing party paying all costs of
arbitration. Any arbitration relating to this Agreement shall be held in
California, under the auspices of an arbiter selected by Bobsweep. Any
litigation relating to this Agreement shall be subject to exclusive venue and
jurisdiction in the federal and state courts of California, with the losing
party responsible for costs, including without limitation, court costs and
reasonable attorneys fees and expenses.
APPLICABLE LAWS: Any claim arising under or relating to this Agreement
shall be governed by the internal substantive laws of the Commonwealth of
California, without regard to its principles of conflict of laws. The
application of the United Nations Convention on Contracts for the
International Sale of Goods is expressly excluded.
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