bObsweep SLP231123 Pethair SLAM Robot Vacuum Owner’s Manual

June 16, 2024
bObsweep

bObsweep SLP231123 Pethair SLAM Robot Vacuum

bObsweep-SLP231123-Pethair-SLAM-Robot-Vacuum-fig-39

Product Information

Specifications

  • Model: SLP231123
  • Manual Version: 2023.e

Box Contents

  • Phoenix Cleaning Tool
  • Charging Adapter
  • Side Brushes (4)
  • Charging Station
  • Filters (2)
  • Charging Plates
  • Front Wheel
  • Left Side Brush
  • Left Wheel
  • Main Brush
  • Buttons
  • Display Screen
  • SLAM LiDAR
  • Edge Sensors
  • Right Side Brush
  • Battery
  • Right Wheel
  • Speaker
  • Dustbin

Anatomy

Top View

  • Phoenix Cleaning Tool
  • Charging Adapter
  • Side Brushes (4)
  • Charging Station
  • Filters (2)

Bottom View

  • Charging Plates
  • Front Wheel
  • Left Side Brush
  • Left Wheel
  • Main Brush
  • Buttons
  • Display Screen
  • SLAM LiDAR
  • Edge Sensors
  • Right Side Brush
  • Battery
  • Right Wheel
  • Speaker
  • Dustbin

Display Screen and Buttons

  • GO: Solid Shine – Cleaning, Blinking – Stopped
  • CHARGE: Rapid Blinking – Low battery, Blinking – Finding station, Pulsing – Charging, Solid Shine – Fully charged
  • SOUND: Solid Shine – Muted
  • Wi-Fi: Solid Shine – Connected to Wi-Fi, Blinking – Searching for Wi-Fi, Trouble Indicator – Blinking when trouble detected (check the bObsweep App)

Charging Station

  • Wi-Fi: Initiate Wi-Fi search
  • CHARGE: Short Press – Charge/Stop, Long Press – Low Power Standby mode
  • GO: Short Press – Start/Stop, Long Press – Power ON/OFF
  • Inlet Charging Nodes

Product Usage Instructions

Getting Started

Who is Phoenix?

Phoenix is an autonomous robotic vacuum cleaner that can be connected to Wi-Fi and controlled using the bObsweep app. Follow the steps below to get started:

  1. Download the bObsweep App from the App Store or Google Play.
  2. Connect Phoenix to Wi-Fi using the bObsweep app.
  3. Schedule a customized cleaning plan for Phoenix using the bObsweep app.

Navigating Difficult Obstacles

Phoenix is designed to navigate around various obstacles in your home. Here are some tips for dealing with specific obstacles:

  • Unique Furniture: Specialty furniture with circular bases may confuse Phoenix momentarily. If Phoenix gets stuck on a ledge, he will eventually find his way around and continue cleaning. Adjust the furniture if possible or draw NoSweep zones on the bObsweep app to avoid those areas.
  • Dark-Coloured Carpet: If Phoenix repeatedly backs up or displays a troubling message while cleaning a dark carpet, you can deactivate the edge sensors. Open the bObsweep app, go to Cleaning Preferences in Settings, and disable edge detection. Keep in mind that without edge sensors, Phoenix won’t detect edges or stairs, so draw a NoSweep line near the edge of the stairs to prevent accidents.

FAQs

  1. How do I download the bObsweep App?
    You can download the bObsweep App from the App Store (for iOS devices) or Google Play (for Android devices).

  2. How do I connect Phoenix to Wi-Fi?
    To connect Phoenix to Wi-Fi, follow the instructions provided in the bObsweep app.

  3. Can I schedule cleaning sessions for Phoenix?
    Yes, you can schedule customized cleaning plans for Phoenix using the bObsweep app.

  4. What should I do if Phoenix gets stuck?
    If Phoenix gets stuck, make sure there are no obstacles blocking its path. If necessary, adjust furniture or draw NoSweep zones on the bObsweep app to avoid problematic areas.

  5. How do I clean the dustbin and filters?
    To clean the dustbin and filters, follow the instructions provided in the user manual.

Important Safety Instructions

  • Power Phoenix OFF and remove him from a power source when you are not using him and before conducting maintenance.
  • Phoenix is not intended for use by persons (including children) with reduced physical or mental capabilities, or lack of experience and knowledge, unless under the close supervision of a person responsible for their safety.
  • Leaks from the battery cells can occur under extreme usage or temperature conditions. If the liquid gets on the skin, wash quickly with water. If the liquid gets into the eyes, flush them immediately with clean water for a minimum of 10 minutes, and seek medical attention.
  • Phoenix is composed of electronic components that in rare and unintended cases can cause hazards of heating, fire, and other malfunctions. Furthermore, because Phoenix is capable of autonomous movement, his use poses the risk of collision with property, pets, and persons. Unintended removal of articles
    • such as small valuables, jewellery, or hair of persons or pets lying on the floor — may also occur.
  • If Phoenix or his charging station has been damaged in any way, do not operate them. Contact our support team for further assistance.
  • Do not handle Phoenix or his charging station with wet hands; use only on dry surfaces.
  • Do not pull or carry the charging station by the cord, close a door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces. To unplug the cord, grasp the plug, not the cord.
  • Do not expose Phoenix’s SLAM LiDAR to direct sunlight or infrared light.
  • Do not let Phoenix drop. The impact from a drop can damage the SLAM LiDAR.
  • Do not look directly into the rotating transmitting part (laser) of the SLAM LiDAR.
  • For your safety, do not insert tools, fingers, or other items into the rotating part of the SLAM LiDAR.
  • Do not attempt to open the charging station. Repairs on the station should only be carried out by our qualified technicians.
  • With the exception of the wet mop attachment, do not immerse any part of Phoenix in water or other liquids.
  • Do not mutilate or incinerate the battery, as it will explode at high temperatures.
  • Do not use Phoenix outdoors.
  • Do not store Phoenix in a car.
  • Do not expose Phoenix or his charging station to temperatures higher than 113° F (45° C), moisture, or humidity.
  • Do not dispose of your battery in a fire. Old batteries should be recycled safely through your local recycler.
  • Do not let Phoenix pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
  • Do not use a broken or damaged adapter.

Declaration of Conformity

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or changes to this equipment. Such modifications or changes could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Warranty
Every Phoenix purchased from an authorized seller comes with our warranty coverage:

  • 60-Day Money Back Guarantee
  • 2-Year Standard Warranty
  • 5-Year Subsidized Repair Plan
  • Lifetime of Customer Service

To claim your warranty, register your bot at www.bobsweep.com/warranties.

Additional troubleshooting information and how-to guides can be found on the bObsweep app and at www.bobsweep.com/support.

Box Contents

bObsweep-SLP231123-Pethair-SLAM-Robot-Vacuum-fig-1

Anatomy

Top View

Bottom View

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Display Screen and Buttons

bObsweep-SLP231123-Pethair-SLAM-Robot-Vacuum-fig-4

Charging Statio

Getting Started

Who is Phoenix?

Phoenix is an autonomous robotic vacuum cleaner, at your service! Connect Phoenix to Wi-Fi and use the bObsweep app to schedule a customized cleaning plan for Phoenix to clean your home, your way.

How does Phoenix find his way around?

Phoenix uses laser vision, a network of sensors, and a state-of-the-art mapping and localizing technology to detect walls, furniture, and obstacles. As Phoenix cleans, he simultaneously creates a map of the areas he is able to access and clean. Areas where furniture and small items are found are marked on the map. View the map by clicking the Map Icon on the bObsweep App, and customize it as desired. Using the map, and the app’s customization capabilities, Phoenix efficiently cleans your home over the course of a full cycle; just check his map and his dustbin for the evidence!

Edit the Map on the bObsweep app and:

  • Optimize your map by Dividing or Connecting the rooms Phoenix has identified.
  • Name the rooms on the map by Labeling them.
  • Define Phoenix’s boundaries by drawing NoSweep Zones in areas where Phoenix should not enter.

Navigating Difficult Obstacles

Unique Furniture
Specialty furniture, such as stools with circular bases, may confuse Phoenix momentarily — or he may get stuck on a ledge for a few minutes, and then decide to clean somewhere else. As long as Phoenix does not display a trouble message, let him continue cleaning and find his own way around. Take note of the areas Phoenix finds most challenging and, if possible, adjust furniture accordingly, or draw NoSweep zones on the bObsweep app in those areas.

Dark-Colored Carpet

If Phoenix repeatedly backs up or displays a troubling message while cleaning a dark carpet, deactivate the edge sensors. To deactivate them, open the bObsweep app and disable edge detection under Cleaning Preferences in Settings. Just remember that while Phoenix’s edge sensors are deactivated, he will not be able to detect edges or stairs and will fall off the edge if he gets close to one! Draw a NoSweep line near the edge of the stairs to keep him out of danger.

Shag Carpet
Phoenix’s main brush is not designed to clean shag carpets or rugs with long fibres and fringes. If you’d like Phoenix to clean shag carpet or long-fibered rugs, you may remove his main brush and allow him to vacuum without it. Otherwise, draw NoSweep zones around the rug (or its fringes), to keep Phoenix out of tourable areas.

Phoenix’s First Clean

Step 1: Install Phoenix’s Side Brushes

Install Phoenix’s side brushes to help him reach the corners and edges of rooms.

Parts You’ll Need

Left and Right Side Brushes

Before Starting

Place the left (L) and right (R) side brush over the empty socket on Phoenix. Press down to lock onto Phoenix.

Step 2: Power Phoenix ON

Press and hold the GO button until the screen lights up.

If you are not going to use Phoenix for a while, you can place him on Low Power Standby mode (LPS mode). To do so, place Phoenix on his charging station. Press and hold the CHARGE button on Phoenix for 5 seconds. You’ll hear “low power mode”, confirming Phoenix is in LPS mode. To exit this mode, press GO on Phoenix while he’s at the charging station, or remove him from

Important Note: In this mode, Phoenix is offline and the bObsweep App is not able to connect to Phoenix. Furthermore, any scheduled cleaning will be paused

Step 3: Charge Phoenix

Place Phoenix on his station and allow him to charge completely.

P arts You’ll Need:

bObsweep-SLP231123-Pethair-SLAM-Robot-Vacuum-fig-12

Phoenix returns to his charging station after cleaning. To help Phoenix return to his home, place the charging station on a hard, flat surface, away from edges and stairs, with plenty of room around it.

Step 4: Download the bObsweep App

Connect Phoenix to Wi-Fi to gain access to Phoenix’s full suite of features and important software updates. Follow the instructions on the app to connect to Amazon Alexa or Google Home devices

Items You’ll Need:

Open the bObsweep App, create your account, and follow the instructions to connect your bot.

Step 5: Let Phoenix Sweep!

Phoenix is now ready to sweep! Clear away any clutter or wires and press the GO button

Equipped with Room-to-Room™ and CAIT™ technology, Phoenix automatically explores, and cleans your home in straight lines, avoiding furniture and obstacles along his path. For best results, remove any clutter before Phoenix starts his work.


bObsweep App

App Controls
For step-by-step video guides of Phoenix’s app tutorials, visit bObsweep.com /phoenix-support.

  • Home
    Add multiple Bots, and access digital versions of the Quick Start Guide and Owner’s Manual on the Home page of the bObsweep app.

  • Control
    Set up cleaning schedules, send Phoenix to clean or charge, modify his settings, view or customize his map, review his cleaning history, or send him for a quick clean on the Control page of the bObsweep app.

  • Shop
    Shop for parts, accessories, and extended warranty coverage plans on the Shop page of the bObsweep app.

bObsweep-SLP231123-Pethair-SLAM-Robot-Vacuum-fig-20

Maintenance

Part Maintenance Frequency Replacement Frequency
Dustbin Daily
Filter Weekly Every 6 months
Brushes Weekly Every 12 months
Sensors Weekly
Front Wheel Weekly
Battery Every 24 months

Quick Tips: Clear debris out of nooks and crannies around the brushes and wheels. Use tweezers to remove congestion from the brush ends and main and side brush compartments on Phoenix. Use scissors or a cleaning tool to cut hair wrapped around the  brushes

Dustbin and Filters

  1. Remove the dustbin
  2. Open the dustbin and dump its contents.
  3. Open the filter container and remove debris.
  4. Remove and dust the filters. Wipe the dustbin, and ensure it’s dry before putting it back together.

Brushes

  1. Pull up to remove the side brushes.
  2. Remove debris from the brushes and brush sockets
  3. Pinch the tabs on the main brush gate and lift
  4. Clean the main brush and all its components, including the brush gate and brush compartment

Sensors
Use a soft cotton cloth to wipe the sensors.

  1. Wipe the edge and wall sensors.
  2. Wipe the charging plates on Phoenix and the charging nodes on his station.
  3. Wipe the metal connectors on the dustbin and wet mop attachment.
  4. Wipe the top and the area around the SLAM LiDAR.

bObsweep-SLP231123-Pethair-SLAM-Robot-Vacuum-fig-32

Important Note: Phoenix’s SLAM LiDAR is a sensitive sensor. Do not apply force, insert objects, or adjust the SLAM LiDAR. Do not sit or place items on top of Phoenix.

Front Wheel

  1. Using a flathead screwdriver for leverage, grip the wheel firmly and pull.
  2. Once the wheel is removed, use the screwdriver to pry out the wheel assembly.
  3. Clean the wheel and all its components, including the assembly and wheel socket.
  4. Replace both parts when done. Push down to lock them into place.

Battery
Important Note: Power OFF Phoenix before replacing the battery. Press and hold the GO button.

  1. Use a Phillips head screwdriver to open the battery compartment
  2. Unplug the old battery and plug in your new one.
  3. Slide the new battery into the Phoenix

FAQs

Phoenix won’t turn on no matter what I do.

If Phoenix is not responding to his buttons, then his battery has likely drained too low for him to operate. Place Phoenix on his charging station and allow him to fully charge. When placing him on the station, leave a small gap between Phoenix and the front of the station to ensure perfect alignment.

I want to access Phoenix’s latest features & keep him up-to-date

Check the App Store/Google Play Store and update the bObsweep app to access the latest features released on the bObsweep app. Check the Settings (bot settings) page on the bObsweep app and update Phoenix’s software to access the latest version of Phoenix’s operating system.

Phoenix’s not picking up as much as he used to.

Phoenix will have trouble cleaning if his dustbin is full, or his main brush is clogged or tangled with hair. Remove Phoenix’s main brush and clean it thoroughly from end to end. Empty Phoenix’s dustbin, and remove debris from Phoenix’s dustbin container and brush compartments to ensure smooth flow of air.
How do I know that Phoenix is fully charged and ready to clean?

When Phoenix is charging, the charging indicator pulses. When Phoenix is fully charged and ready to clean, the charging indicator shines white.

Phoenix’s having trouble finding his station.

You may need to relocate Phoenix’s station to a more accessible area. Make sure the station is placed in a centralized area against the wall on a hard, flat surface away from stairs or edges, with plenty of space around it.

Can I pick Phoenix up?

Picking up and moving Phoenix during a cleaning session is not recommended, as it can affect his current cleaning cycle/map. Furthermore, it’s best not to relocate Phoenix’s charging station once he has mapped his environment.

Does Phoenix work with Google and Alexa devices?

Yes! Phoenix can be connected to Google and Alexa devices. For more information, visit: bobsweep.com/phoenix-support.

Can I make changes to the map Phoenix made?

Yes. Phoenix’s map is fully customizable, and it’s recommended that you review the map Phoenix has created and make adjustments/modifications to the map to make it look the way you like Phoenix to see and clean your home. For more information, visit:

bObsweep.com/phoenix-support.
Phoenix stopped cleaning and the trouble indicator is flashing.

When Phoenix is in trouble and needs your help, he will stop during a clean cycle and the trouble indicator blinks. Open the bObsweep app and find the trouble details at the top of the Control page.

Is Phoenix recording with his camera?

No. Phoenix does not use a camera to map your home. Instead, he uses his SLAM LiDAR sensor to map the layout of your home, he then uses his proprietary software to determine the best cleaning path.

Can I reset Phoenix’s map/ data?

Yes. To reset Phoenix’s map and get Phoenix to create a fresh map of his environment, delete the current map. This can be acheived by erasing map(s) using the bObsweep App, or performing a hard reset on Phoenix. For more information, visit: bObsweep.com/phoenix-support.

How can I diagnose Phoe- nix’s exact problem?

If Phoenix is not performing as well as he should, you can diagnose the problem with a Home Checkup Test. For more information on how to perform the test, visit: bObsweep.com/phoenix-support.

End User License Agreement

IMPORTANT – READ BEFORE USING. Do not use the robot (“bObsweep”) accompanying this license agreement (“Agreement”) until you have carefully read and agreed to the following terms and conditions.
By using the bObsweep, you agree to the terms of this End User License Agreement (“EULA”) and any amendment or addenda accompanying this Agreement. If you do not agree to the terms of this EULA, you may not use the bObsweep. The bObsweep contains an electronic and software interface that allows you to control or modify its behavior, and remotely monitor its sensors.
THIS IS A LEGAL AGREEMENT. BY ACCESSING AND USING THE PRODUCT AND PRODUCT SOFTWARE, YOU ARE ACCEPTING AND AGREEING TO THIS EULA ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT IN CONNECTION WITH THE ACCESS. YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ACCEPT AND AGREE TO THIS EULA ON BEHALF OF YOURSELF OR THE ENTITY YOU REPRESENT. YOU REPRESENT THAT YOU ARE OF SUFFICIENT LEGAL AGE IN YOUR JURISDICTION OR RESIDENCE TO USE OR ACCESS THE PRODUCT SOFTWARE AND TO ENTER INTO THIS EULA. IF YOU DO NOT AGREE WITH ANY OF THE PROVISIONS OF THESE TERMS, YOU SHOULD CEASE USING THE PRODUCT AND PRODUCT SOFTWARE.
Terms and Conditions
LICENSE

Subject to all of the terms of this Agreement, Bobsweep Inc. (“Bobsweep”) grants to you one (1) revocable, royalty-free, personal, non-exclusive, non- transferable, non-assignable, non-commercial intellectual property license to use the Bobsweep software contained on the bObsweep (“Bobsweep Software”), including the protocol for communicating with the Bobsweep Software, and to use the bObsweep.
NONCOMMERCIAL LICENSE: You may use the Bobsweep Software and the bObsweep only for personal, non-commercial, educational, and research purposes. The Bobsweep Software and the bObsweep may not be used for any other purpose, whether “for profit” or “not for profit.” Any work performed or produced using the bObsweep, including any software that you create for your bObsweep (“Your Software”), cannot be performed or produced for the benefit of other parties for a fee, compensation, or any other reimbursement or remuneration. A separate license is required for each additional use and/or individual user in all other cases. If you are an entity, Bobsweep grants you the right to designate one individual within your organization to have the sole right to use the Bobsweep Software and the bObsweep in the manner provided above.
RESTRICTIONS: You agree not to:

  1. use or copy the Bobsweep Software or the bObsweep except as provided in this Agreement;
  2. rent or lease the Bobsweep Software or the bObsweep to any third party;
  3. assign this Agreement or transfer the Bobsweep Software or the bObsweep except as provided in this Agreement;
  4. modify, adapt, or translate the Bobsweep Software or the bObsweep in whole or in part except as expressly provided in this Agreement;
  5. reverse engineer, reverse compile, or disassemble the Bobsweep Software or the bObsweep; or
  6. distribute, sublicense or transfer the source code form of Your Software and derivatives thereof to any third party except as provided in this Agreement.

YOUR SOFTWARE : Your Software is also subject to the following limitations: You

  1. shall be solely responsible for any update or support obligation or other liability that may arise from your use or distribution,
  2. shall not make any statement that Your Software is “certified,” or that its performance is guaranteed, by Bobsweep,
  3. shall not use Bobsweep’s name or trademarks,
  4. shall prohibit disassembly and reverse engineering of the Bobsweep Software and the bObsweep,
  5. shall not publish reviews of Bobsweep products designated as beta without written permission from Bobsweep, and
  6. shall indemnify, hold harmless, and defend Bobsweep and its suppliers from and against any claims or lawsuits, including attorney’s fees, that arise or result from Your Software, including your use and your distribution.

TITLE: The title to the Bobsweep Software remains with bObsweep or its suppliers. The Bobsweep Software is licensed, not sold. Except as expressly provided herein, Bobsweep does not grant any express or implied right to you under Bobsweep patents, copyrights, trademarks, or trade secret information. You will not remove any copyright or patent notice from the Bobsweep Software or the bObsweep.
ONE-TIME TRANSFER:

The initial user of the Bobsweep Software and the bObsweep may make a one-time permanent transfer of this Agreement, the Bobsweep Software, and the bObsweep to another end user, provided that the initial user retains no copies of the Bobsweep Software and the bObsweep. This transfer must include the Bobsweep Software, the bObsweep, and all of the materials accompanying the bObsweep (including all component parts and printed materials, any upgrades, and this End User License Agreement document). The transfer may not be an indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the Bobsweep Software and the bObsweep must agree to all the terms of this Agreement.
NO WARRANTY AND LIMITED REPLACEMENT: EXCEPT AS STATED IN THE LIMITED WARRANTY TO THE ORIGINAL PURCHASER, THE BOBSWEEP SOFTWARE AND THE BOBSWEEP ARE PROVIDED “AS IS” WITH NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS, OR ANY WARRANTY OTHERWISE ARISING OUT OF ANY PROPOSAL, SPECIFICATION, OR SAMPLE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BOBSWEEP OR ITS AGENTS SHALL CREATE A WARRANTY.
If the Bobsweep Software or the bObsweep is found to be defective in material or workmanship under normal use for a period of one (1) year from the date of receipt, Bobsweep’s entire liability and your exclusive remedy shall be the replacement of the Bobsweep Software or the bObsweep. This offer is void if the defect results from accident, abuse, misapplication, or software that you developed for your bObsweep. Any updates or supplements to the Bobsweep Software or the bObsweep provided to you after the expiration of the (1) year period are not covered by any warranty or condition, express, implied or statutory.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY: THE ABOVE REPLACEMENT PROVISION IS THE ONLY WARRANTY OF ANY KIND. BOBSWEEP OFFERS NO OTHER WARRANTY EITHER EXPRESS OR IMPLIED INCLUDING THOSE OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD-PARTY INTELLECTUAL PROPERTY OR FITNESS FOR A PARTICULAR PURPOSE. NEITHER BOBSWEEP NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, VICARIOUS LIABILITY, CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THE BOBSWEEP SOFTWARE, THE BOBSWEEP, OR SOFTWARE THAT YOU DEVELOPED FOR YOUR BOBSWEEP, EVEN IF BOBSWEEP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS

PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU UNAUTHORIZED USE: THE BOBSWEEP SOFTWARE AND THE BOBSWEEP ARE NOT DESIGNED, INTENDED, OR AUTHORIZED FOR USE IN ANY AERONAUTICAL, NUCLEAR, MEDICAL, LIFE SAVING OR LIFE SUSTAINING SYSTEMS, OR FOR ANY OTHER APPLICATION IN WHICH THE USE OF THE BOBSWEEP SOFTWARE OR THE BOBSWEEP COULD CREATE A SITUATION WHERE PERSONAL INJURY OR DEATH MAY OCCUR.
Should you use the Bobsweep Software or bObsweep for any such unintended or unauthorized use, you shall indemnify and hold harmless Bobsweep and its officers, subsidiaries and affiliates against all claims, costs, damages, and expenses, and reasonable attorney fees arising out of, directly or indirectly, any claim of product liability, personal injury or death associated with such unintended or unauthorized use, even if such claim alleges that Bobsweep was negligent regarding the design or manufacture of the Bobsweep Software, the bObsweep, or any part or portion thereof.
USER SUBMISSIONS :

You agree that any material, information or other communication, including all data, images, sounds, text, and other things embodied therein, that you transmit or post to a Bobsweep website or provide to Bobsweep (“Communications”) will be considered non-confidential. Bobsweep will have no confidentiality obligations with respect to the Communications. You agree that Bobsweep and its designees will be free to copy, modify, create derivative works, publicly display, disclose, distribute, license and sublicense through multiple tiers of distribution and licensees, incorporate and otherwise use the Communications, including derivative works thereof, for any and all commercial or non-commercial purposes without the payment of any royalty to you, and that such license will survive the termination of this Agreement.

TERMINATION:

This Agreement becomes effective on the date you accept this Agreement and will continue until terminated as provided for in this Agreement. You may terminate this Agreement voluntarily at any time. Bobsweep may terminate this Agreement at any time if you are in breach of any of its terms and conditions, and may refuse to license the Bobsweep Software or the bObsweep to you after termination. Upon termination by either party, you will immediately return to Bobsweep or destroy the Bobsweep Software and the bObsweep and all your copies thereof. Articles 5 and 7 through 17 of this Agreement shall survive such termination. U.S. GOVERNMENT RESTRICTED RIGHTS: The Bobsweep Software and the bObsweep are provided with “RESTRICTED RIGHTS.” Use, duplication or disclosure by the Government is subject to restrictions outlined in FAR52.227-14 and DFAR252.227-7013 et seq. or its successor. Use of the Bobsweep Software or the bObsweep by the Government constitutes acknowledgment of Bobsweep’s rights in them.
NO EXPORT: You may not export the Bobsweep Software or the bObsweep in violation of applicable export laws.

INTERPRETATION PROVISION: The provisions of this Agreement are severable. If any provision of this Agreement is held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. Any law or regulation which provides that the language of a contract shall be construed against the drafter shall not apply to this Agreement.
INTEGRATION : This Agreement represents the complete agreement concerning the subject matter hereof, and any and all understandings, conversations and communications, proposals, and counterproposals, oral and written (including any draft of this Agreement) are merged into and superseded by this Agreement and shall be of no force or effect, except as expressly provided herein. No such understandings, conversations, communications, proposals, counterproposals or drafts shall be referred to in any proceeding concerning this Agreement. Further, no understanding contained in this Agreement shall be modified, altered or amended, except by a written signed by the party against whom enforcement is sought.]

ARBITRATION:

All disputes relating to this Agreement (excepting any dispute relating to intellectual property rights) shall be subject to final and binding arbitration, with the losing party paying all costs of arbitration. Any arbitration relating to this Agreement shall be held in California, under the auspices of an arbiter selected by Bobsweep. Any litigation relating to this Agreement shall be subject to exclusive venue and jurisdiction in the federal and state courts of California, with the losing party responsible for costs, including without limitation, court costs and reasonable attorneys fees and expenses.

APPLICABLE LAWS

Any claim arising under or relating to this Agreement shall be governed by the internal substantive laws of the Commonwealth of California, without regard to its principles of conflict of laws. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.

Contact Us

  • If you have any questions or concerns, please contact our helpful support team at support@bobsweep.com or 1-888-549-8847.
  • Business Hours:
  • Monday – Friday, 9 a.m. – 5 p.m. Pacific Time
  • Additional troubleshooting information and how-to guides can be found on the bObsweep app and at www.bobsweep.com/support.

References

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