dormakaba Property Network Diagram User Guide

: June 16, 2024
: dormakaba

Table of Contents

Ambiance Server
Client Workstation(s)
Third Party Solutions
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Minimum Network
Requirements and Recommendations dormakaba Property Network Diagram -
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Ambiance™
Property Network Diagram

Ambiance Server

Operating System: SQL Server Express (Included with Installation), SQL Server Express 2014/2016/2017/2019 Microsoft Windows Server 2019 /2016 Microsoft Windows 10 Pro / Enterprise Microsoft Windows 11 Pro / Enterprise
Minimum hardware specifications: Quad-core 2 GHz or greater CPU / 16GB or greater RAM / 500GB available hard drive space (for offline deployment only)
Virtual Machine environments are supported with the following minimum resource allocation: Dedicated Quad-core 2 Ghz or greater CPU /16GB or greater RAM /500GB available hard drive space
If connecting an encoder and/or handheld LPI device directly to server, at least one (1) USB port 2.0 must be available
If including a property management system (PMS) interface, at least one (1) dedicated serial port must be available. TCP/ IP interface support is also available
Internet access is required to enable remote real-time support via the web
Anti-virus software is highly recommended
UPS and surge protection with equipment warranty are suggested

Client Workstation(s)

Operating System: Microsoft Windows 8.1 Pro / Entreprise Microsoft Windows 10 Pro / Entreprise Microsoft Windows 11 Pro / Entreprise
Minimum hardware specifications: Multi-core (quad-core recommended) 2 GHz CPU, 8GB of RAM, and 1 GB of available hard disk space
If connecting an encoder and/or Maintenance Unit device directly to workstation, at least one (1) USB 2.0 port must be available for encoder connection
Anti-virus software is highly recommended
UPS and surge protection with equipment warranty are suggested
Browser compatibility – Optimized with Google Chrome (latest). Microsoft Edge (latest) is also supported
The powering of the encoder at the workstation can be connected either through USB or power over Ethernet (POE) connectivity. Prior to installation please communicate this information to dormakaba Lodging’s Advanced Installation Team

Third Party Solutions

In order to run or maintain Ambiance, hoteliers should be aware that third party software solutions are required for full functionality. These solutions will be automatically installed during the installation process. Additional recommendations include:

HTTPS Certification is supported and suggested to maintain the network security
TEAMVIEWER and GO TO SUPPORT LogMeIn to facilitate customer support

Notes:

All network installations and maintenance are the responsibility of the individual customer and not dormakaba.
Due to the wide performance variability of different manufacturers’ hardware, dormakaba cannot guarantee software and hardware compatibility with all computers.
The customer is responsible for completing all software updates (e.g., Windows operating system & anti-virus protection).
If using a serial interface with a virtual machine, the virtual machine host computer must have an available dedicated serial port that can be allocated to Ambiance server virtual machine.

dormakaba Property Network Diagram - overview 1