SAMSUNG HW-S70D Series 3.1 Channel Soundbar User Guide

: June 22, 2024
: Samsung

Table of Contents

SAMSUNG HW-S70D Series 3.1 Channel Soundbar
SAFETY INFORMATION
PRECAUTIONS
CHECKING THE COMPONENTS
PRODUCT OVERVIEW
CONNECTING THE SOUNDBAR
USING A WIRED CONNECTION
USING A WIRELESS CONNECTION
TROUBLESHOOTING
IMPORTANT NOTES ABOUT THE SERVICE
SPECIFICATIONS AND GUIDE
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SAMSUNG HW-S70D Series 3.1 Channel Soundbar

You can access the User guide on Samsung’s on-line customer support center by scanning the QR code on the left. To see the manual on your PC or mobile device, download the manual in document format from Samsung’s website. (http://www.samsung.com/support)

Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care Centre.

Country/ Region|

Samsung Service Centre (

|

Web Site

| | Country/ Region|

Samsung Service Centre (

|

Web Site

|
---|---|---|---|---|---|---|---
UK| 0333 000 0333| www.samsung.com/uk/support| SLOVAKIA| 0800 – SAMSUNG

(0800-726 786)

PORTUGAL

| 210 608 098

Chamada para a rede fixa

nacional

Dias úteis das 9h às 20h

|

www.samsung.com/pt/support

SLOVENIA| 080 697 267 (brezplačna

številka)

BULGARIA

| 0800 111 31 – Безплатен за всички оператори

*3000 – Цена на един градски разговор или според тарифата на мобилният оператор

09:00 до 18:00 – Понеделник

до Петък

|

www.samsung.com/bg/support

|

BELGIUM

|

02-201-24-18

| www.samsung.com/be/support (Dutch) www.samsung.com/be_fr/ support (French)
NORWAY| 21629099| www.samsung.com/no/support
DENMARK| 707 019 70| www.samsung.com/dk/support
FINLAND| 030-6227 515| www.samsung.com/fi/support

ROMANIA

| 0800872678 – Apel gratuit

*8000 – Apel tarifat în reţea

Program Call Centre Luni – Vineri: 9 AM – 6 PM

|

www.samsung.com/ro/support

|
SWEDEN| 0771-400 300| www.samsung.com/se/support

POLAND

| 801-172-678*

(opłata według taryfy

operatora)

| http://www.samsung.com/pl/ support/
CYPRUS| 8009 4000 only from landline, toll free|

www.samsung.com/gr/support

|
HUNGARY| 0680SAMSUNG (0680-

726-7864)

| www.samsung.com/hu/support

GREECE

| 80111-SAMSUNG (80111 726

from mobile and land line (+30) 210 6897691 from mobile and land line

AUSTRIA| 0800 72 67 864 (0800-SAMSUNG)| www.samsung.com/at/support

SWITZERLAND

|

0800 726 786

(800-726786)

| www.samsung.com/cz/support
|

SAFETY INFORMATION

SAFETY WARNINGS
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE THE COVER (OR BACK). NO USER-SERVICEABLE PARTS ARE INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. Refer to the table below for an explanation of symbols which may be on your Samsung product.

WARNING

To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

CAUTION

TO PREVENT ELECTRIC SHOCK, MATCH THE WIDE BLADE OF THE PLUG TO THE WIDE SLOT, AND FULLY INSERT IT.
This apparatus shall always be connected to a AC outlet with a protective grounding connection.
To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket, therefore the mains plug shall be readily operable.
Do not expose this apparatus to dripping or splashing. Do not put objects filled with liquids, such as vases, on the apparatus.
To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times

Wiring the Main Power Supply Plug (UK Only)

IMPORTANT NOTICE
The mains lead on this equipment is supplied with a molded plug incorporating a fuse. The value of the fuse is indicated on the pin face of the plug and if it requires replacing, a fuse approved to BS1362 of the same rating must be used. Never use the plug with the fuse cover removed. If the cover is detachable and a replacement is required, it must be of the same color as the fuse fitted in the plug. Replacement covers are available from your dealer. If the fitted plug is not suitable for the power points in your house or the cable is not long enough to reach a power point, you should obtain a suitable safety-approved extension lead or consult your dealer for assistance. However, if there is no alternative to cutting off the plug, remove the fuse and then safely dispose of the plug. Do not connect the plug to a mains socket as there is a risk of shock hazard from the bared flexible cord. Never attempt to insert bare wires directly into a mains socket. A plug and fuse must be used at all times.

IMPORTANT
The wires in the mains lead are colored under the following code:– BLUE = NEUTRAL BROWN = LIVE As these colours may not correspond to the coloured markings identifying the terminals in your plug, proceed as follows:– The wire colored BLUE must be connected to the terminal marked with the letter N or colored BLUE or BLACK. The wire coloured BROWN must be connected to the terminal marked with the letter L or colored BROWN or RED.

WARNING : DO NOT CONNECT EITHER WIRE TO THE EARTH TERMINAL WHICH IS MARKED WITH THE LETTER E OR BY THE EARTH SYMBO , OR COLOURED GREEN OR GREEN AND YELLOW.

PRECAUTIONS

Ensure that the AC power supply in your house complies with the power requirements listed on the identification sticker located on the bottom of your product. Install your product horizontally, on a suitable base (furniture), with enough space around it for ventilation (3~4 inches). Make sure the ventilation slots are not covered. Do not place the unit on amplifiers or other equipment which may become hot. This unit is designed for continuous use. To fully turn off the unit, disconnect the AC plug from the wall outlet. Unplug the unit if you intend to leave it unused for a long period.
During thunderstorms, disconnect the AC plug from the wall outlet. Voltage peaks due to lightning could damage the unit.
Do not expose the unit to direct sunlight or other heat sources. This could lead to overheating and cause the unit to malfunction.
Protect the product from moisture (i.e. vases), and excess heat (e.g. a fireplace) or equipment creating strong magnetic or electric fields. Unplug the power cable from the AC wall socket if the unit malfunctions. Your product is not intended for industrial use. It is for personal use only. Condensation may occur if your product has been stored in cold temperatures. If transporting the unit during the winter, wait approximately 2 hours until the unit has reached room temperature before using.
F itire or explosion may occur, resulting in damage to the remote control or personal injury.
- Do not apply shock to the remote control.
- Be careful not to let foreign substances such as metal, liquid, or dust come in contact with the charging terminal of the remote control.
- When the remote control is damaged or you smell smoke or burning fumes, immediately stop operation and then repair it at the Samsung service center.
- Do not arbitrarily disassemble the remote control.
- Be careful not to let infants or pets suck or bite the remote control. Fire or explosion may occur, resulting in damage to the remote control or personal injury.

CHECKING THE COMPONENTS

Soundbar Main Unit
Soundbar Remote Control
Subwoofer
Power Cord X 2 (Subwoofer, Soundbar)
AC/DC Adapter
HDMI to Micro HDMI Cable
Wall Mount Guide
Holder-Screw X 2
Screw (M5 X L55) X 4
Screw Anchor X 4
Bracket-Wall Mount X 2

NOTE

For more information about the power supply and power consumption, refer to the label attached to the product. (Label: Bottom of the Soundbar Main Unit)
To purchase additional components or optional cables, contact a Samsung Service Center or Samsung Customer Care.

PRODUCT OVERVIEW

Top Panel of the Soundbar

Rear Panel of the Soundbar

1| SERVICE

Connect a USB storage device to upgrade the product’s software.

---|---
2| HDMI (eARC)

Connect to the HDMI jack on a TV.

3| DC 19V

Connect the AC/DC power adapter. (Power Supply In)

CONNECTING THE SOUNDBAR

Connecting the power and units

The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

USING A WIRED CONNECTION

Connecting using an HDMI to Micro HDMI Cable

NOTE

When using an HDMI to Micro HDMI cable, take caution not to break the cable terminal.
When the TV sound is not output, press the (Multi-Function) / (Source) button at the top of the Soundbar or the (Source) button on the remote control to select the “TV ARC” mode.
The recommended cable is an HDMI cable certified by HDMI.org.

Using the Q-Symphony Function
When the Soundbar connects to a Samsung TV that supports the Q-Symphony function, you can play the sound simultaneously through the Soundbar and the TV. If you use the Q-Symphony function, the surround sound played on the TV allows you to enjoy a richer, more three-dimensional surround sound effect. When the Soundbar is connected, the “Q-symphony” menu appears on the TV. (The message displayed may differ with the TV model.)
(Settings ( ) → All Settings ( ) → Sound → Sound Output)

USING A WIRELESS CONNECTION

Connecting via Bluetooth

NOTE

If asked for a PIN code when connecting a Bluetooth device, enter <0000>.

Connecting via Wi-Fi (Wireless Network)

To connect a Soundbar to a mobile device via a wireless network (Wi-Fi), the SmartThings app is required.

Connect your mobile device (smartphone, tablet, etc.) to the Wi-Fi network the TV is connected to.
Install and launch the SmartThings app on your mobile device (smartphone, tablet, etc.).
Follow the instructions in the app screen on the mobile device to connect the Soundbar to your Wi-Fi network.

TROUBLESHOOTING

Before seeking assistance, check the following. The soundbar does not turn on.

Check whether the power cord of the Soundbar is correctly inserted into the outlet.

If the subwoofer does not connect automatically

Turn off the Soundbar main.
Press and hold ID SET on the rear of the subwoofer for at least 5 seconds.
Press the Up button on the remote control for 5 seconds.
Check if the LINK LED is solid blue (connection complete).
- The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.

The soundbar works erratically.

After removing the power cord, insert it again.
Try again after initializing the product.
If there is no signal, the Soundbar automatically turns off after a certain period. Turn on the power.

If the remote control does not work.

Point the remote directly at the soundbar.
HW-S80*D: recharge the remote control.
HW-S70*D: Replace the batteries with new ones.

*The Soundbar indicator turns solid red. (HW-S80D model only)**

The microphone is turned off. Turn on the microphone.

Sound is not output from the soundbar.

The volume of the Soundbar is too low or muted. Adjust the volume.
When any external device (STB, Bluetooth device, mobile device, etc.) is connected, adjust the volume of the external device.
For the sound output of the TV, select Soundbar. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Select Soundbar)
Remove the cable from the Soundbar and then reconnect it.

Sound is not output from the subwoofer.

Check whether the LED on the rear of the Subwoofer lights in blue. Reconnect it when the blue LED blinks or the red LED lights.

If the TV is not connected via HDMI (eARC)

Check whether the HDMI cable is correctly connected to the ARC terminal.
Connection may not be possible due to the connected external device (set-top box, game console, etc.). Directly connect the Soundbar.
HDMI-CEC may not be activated on the TV. Turn on the CEC on the TV menu. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Connection → External Device Manager → Anynet+ (HDMI-CEC) ON)

The soundbar will not connect via Bluetooth.

When connecting a new device, switch to “BT PAIRING” for connection. (Press the button on the remote control or press the button on the body for at least 5 seconds.)
Reconnect it after removing the Bluetooth speaker list on the device to connect. (Samsung TV: Home ( ) → Menu → Settings ( ) → All Settings ( ) → Sound → Sound Output → Bluetooth Speaker List)

The sound drops out when connected via Bluetooth.

Some devices can cause radio interference if they are located too close to the Soundbar. e. g. microwaves, wireless routers, etc.
If your device that is connected via Bluetooth moves too far away from the soundbar, it may cause the sound to drop out. Move the device closer to the soundbar.
If a part of your body is in contact with the Bluetooth transceiver or the product is installed on metal furniture, the sound may drop out. Check the installation environment and conditions for use.

The soundbar will not connect to Wi-Fi.

Make sure the wireless router is turned on and then reconnect the wireless router after rebooting.
The soundbar will not connect if the wireless signal is too weak. Try moving the router closer to the soundbar, or eliminating any obstacles that are between the soundbar and the router, if possible.

The soundbar does not turn on automatically with the TV.

When you turn off the Soundbar while watching TV, power synchronization with the TV is disabled. First, turn off the TV.

IMPORTANT NOTES ABOUT THE SERVICE

Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product appearance.
An administration fee may be charged if either
- an engineer is called out at your request and there is no defect with the product (i.e. where the user manual has not been read).
- you bring the unit to a repair center and there is no defect with the product (i.e. where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.

SPECIFICATIONS AND GUIDE

Model Name: HW-S80*D
Weight : 1.4 kg
Dimensions (W x H x D) : 1160.0 x 38.0 x 39.9 mm
AMPLIFIER Rated Output power : 130 W

Subwoofer
PS-WS800D (HW-S800D), PS-WS801D (HW-S801D)

Weight : 6.4 kg
Dimensions (W x H x D) : 238.0 x 240.8 x 238.0 mm
AMPLIFIER Rated Output power : 200 W
Model Name : HW-S70*D
Weight : 1 kg
Dimensions (W x H x D) : 890.0 x 38.0 x 39.9 mm
AMPLIFIER Rated Output power : 90 W

Subwoofer
PS-WS705D (HW-S700D), PS-WS706D (HW-S701D)

Weight: 6 kg
Dimensions (W x H x D) : 205.0 x 353.0 x 302.0 mm
AMPLIFIER Rated Output power : 160 W
Operating Temperature Range : +10 °C to +40 °C
Operating Humidity Range: 10 % to 80 %, non-condensing
Storage Temperature Range : -20 °C to +45 °C
Storage Humidity Range : 5 % to 95 %, non-condensing

Supported play formats
Dolby 5.1ch / Dolby Digital Plus / Dolby TRUE HD / Dolby ATMOS / DTS 5.1ch / LPCM 8ch

NOTE

Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.
Weight and dimensions are approximate.

Precaution : The Soundbar will restart automatically if you turn on/turn off Wi-Fi or Bluetooth.
Overall Standby Power Consumption (W) 2.0 W

To deactivate the Wi-Fi connection:
Press and hold the CH LEVEL button on the remote control of the Soundbar for more than 30 seconds to turn on or off the Wi-Fi connection.

To deactivate the Bluetooth connection
Press and hold the TONE CONTROL button on the remote control of the Soundbar for more than 30 seconds to turn on or off the Bluetooth connection.

Hereby, Samsung declares that this radio equipment is in compliance with Directive 2014/53/EU and the relevant UK statutory requirements. The full text of the declaration of conformity is available at the following internet address:
http://www.samsung.com Go to Support and enter the model name.
This equipment may be operated in all EU countries and the UK.
The 5GHz WLAN(Wi-Fi or SRD) function of this equipment may only be operated indoors.

WIRELESS DEVICE OUTPUT POWER RF max transmitter power

100mW at 2.4GHz-2.4835GHz
200mW at 5.15GHz-5.25GHz & 5.47GHz – 5.725GHz
100mW at 5.25GHz-5.35GHz
25mW at 5.725GHz-5.875GHz

[ENERGY STAR] ENERGY STAR qualified model only

Your Samsung product is ENERGY STAR qualified in its factory default setting. Changes to certain features, settings, and functionality in this product can change the power consumption, possibly beyond the limits required for ENERGY STAR qualification.
Environmental Protection Agency and Department of Energy. ENERGY STAR is a joint program of Government agencies, designed to promote energy-efficient products and practices. Refer to www.energystar.gov for more information on the ENERGY STAR Program.

ENERGY STAR qualified model only (The other models)

As an ENERGY STAR Partner, Samsung has determined that this product or product model meets the ENERGY STAR guidelines for energy efficiency.

[Correct disposal of batteries in this product] (Applicable in countries with separate collection systems)
The marking on the battery, manual, or packaging indicates that the battery in this product should not be disposed of with other household waste. Where marked, the chemical symbols Hg, Cd, or Pb indicate that the battery contains mercury, cadmium, or lead above the reference levels in EC Directive 2006/66. The battery incorporated in this product is not user-replaceable. For information on its replacement, please contact your service provider. Do not attempt to remove the battery or dispose of it in a fire. Do not disassemble, crush, or puncture the battery. If you intend to discard the product, the waste collection site will take the appropriate measures for the recycling and treatment of the product, including the battery.

Removing the battery

To remove the battery, contact an authorized service center. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy.
For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in countries with separate collection systems)
This marking on the product, accessories, or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources. Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. For information on Samsung’s environmental commitments and product-specific regulatory obligations e.g. REACH, WEEE, and Batteries, visit:
www.samsung.com/uk/aboutsamsung/sustainability/environment/our- commitment/data/

COMMISSION REGULATION (EU) 2019/1782
Ecodesign requirements for external power supplies: www.samsung.com/global/ecodesign_component

UNITED KINGDOM

This Samsung product is warranted for twelve (12) months from the original date of purchase, against defective materials and workmanship. If warranty service is required, you should return the product to the retailer from whom it was purchased. However, Samsung Authorised Dealers and Authorised Service Centres in other EC Countries will comply with the warranty on the terms issued to purchasers in the country concerned. In case of difficulty, details of our Authorised Service Centres are available from:

Samsung Electronics U.K. Ltd Samsung Customer Support Centre Selectapost 38, Sheffield, S97 3FJ United Kingdom

United Kingdom
Tel: 0333 000 0333 www.samsung.com/uk/support

EIRE

Tel: 0818 717100
www.samsung.com/ie/support

WARRANTY CONDITIONS

The warranty is only valid if, when warranty service is required, the warranty card is fully and properly completed and is presented with the original invoice or sales slip or confirmation, and the serial number on the product has not been defaced.
Samsung’s obligations are limited to the repair or, at its discretion, replacement of the product or the defective part. Repaired or replaced products may include new and or refurbished components and equipment.
Warranty repairs must be carried out by Authorised Samsung Dealers or Authorised Service Centres. No reimbursement will be made for repairs carried out by non-Samsung Dealers and, any such repair work and damage to the products caused by such repair work will not be covered by this warranty.
This product is not considered to be defective in materials or workmanship by reason that it requires adaptation to conform to national or local technical or safety standards in force in any Country other than the one for which the product was originally designed and manufactured. This warranty will not cover, and no reimbursement will be made for such adaptation nor any damage that may result.
This warranty covers none of the following
- Periodic checkups, maintenance, and repair or replacement of parts due to normal wear and tear.
- Cost relating to transport, removal, or installation of the product.
- Misuse, including the failure to use this product for its normal purposes or incorrect installation.
- Damage caused by Lightning, Water, Fire, Acts of God, War, Public Disturbances, incorrect mains voltage, improper ventilation, or any other cause beyond the control of Samsung.
This warranty is valid for any person who legally acquired possession of the product during the warranty period.
The consumers’ statutory rights in any applicable national legislation whether against the retailer arising from the purchase contract or otherwise are not affected by this warranty. Unless there is national legislation to the contrary, the rights under this warranty are the consumers’ sole rights, and Samsung, its subsidiaries, and distributors shall not be liable for indirect or consequential loss or any damage to disc-based media, removable memory, or any other related equipment or material.
Samsung shall honor warranties for all EU specification products purchased by a consumer within the following European countries listed.− the UK, Republic of Ireland, Germany, France, Italy, Malta, Spain, Portugal, The Netherlands, Belgium, Luxembourg, Denmark, Sweden, Finland, Poland, Hungary, Czech Republic, Slovakia, Austria, Slovenia, Croatia, Estonia, Latvia, Lithuania, Greece, Cyprus, Romania, Bulgaria, Switzerland, Norway, Lichtenstein, and Iceland.