Shark SE200 Series Steam Mop User Manual

Shark SE200 Series Steam Mop User Manual

OWNER’S GUIDE

WWW.SHARKCLEAN.COM

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

WHEN USING YOUR SHARK® STEAM MOP, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY READ ALL INSTRUCTIONS BEFORE USING YOUR STEAM MOP.

DANGER OF SCALDING.

Please use caution when using the steam mop. The steam emitted from the openings is very hot.

POLARIZED PLUG:
To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.

1. Use the system only for its intended use.
2. DO NOT use outdoors.
3. DO NOT leave the appliance unattended when plugged in. Always unplug the power cord from the electrical outlet when not in use and before servicing.
4. DO NOT allow the appliance to be used as a toy. Close attention is necessary when used by or near children, pets or plants.
5. Use only as described in this manual.
6. Use only manufacturer’s recommended accessories.
7. DO NOT operate the appliance with a damaged plug or cord,
or if the unit has been dropped, damaged left outdoors or dropped into water. To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own. Return the appliance to EURO-PRO Operating LLC (see warranty) for examination and repair. Incorrect re-assembly or repair can cause a risk of electrical shock or injury to persons when the appliance is used.
8. To protect against a risk of electric shock, DO NOT immerse the steam mop into water or any other liquids.
9. DO NOT handle plug or steam mop with wet hands or operate appliance without shoes.
10. DO NOT pull or carry by power cord, use power cord as handle, close a door on the power cord, or pull the power cord around sharp edges or corners. Keep power cord away from heated surfaces.

11. DO NOT unplug by pulling on power cord. To unplug, grasp the plug not the power cord. Do not use extension cords or outlets with inadequate current carrying capacity.
12. DO NOT put any objects into openings. Do not use with any opening blocked.
13. DO NOT put hands or feet under the steam mop. Unit gets very hot.
14. Use ONLY on flat, stable horizontal surfaces. Do not use on walls, counters, windows, chairs or tables.
15. DO NOT use on leather, wax polished furniture or floors, synthetic fabrics, velvet or other delicate, steam sensitive materials.
16. DO NOT add cleaning solutions, scented perfumes, oils or any other chemicals to the water used in this appliance as this may damage the unit or make it unsafe for use. If you live in a hard water area, we recommend using distilled water in your steam mop.
17. When in use, NEVER turn the appliance over or on its side. NEVER DIRECT STEAM TOWARDS PEOPLE, ANIMALS OR PLANTS.
18. Carefully remove the pad immediately after you have unplugged and allowed the product to cool.
19. When cleaning the steam mop, unplug the power cord from the electrical outlet and clean with a dry or damp cloth. Do not pour water or use alcohol, benzene or paint thinner on the unit.

20. To reduce the risk of fire, DO NOT use a flammable or combustible liquid to clean a floor.

21. Extreme caution should be exercised when using this appliance to clean stairs.
22. Never use steam mop without micro-fiber pad attached.

23. Keep your work area well lit.
24 Store steam mop indoors in a cool, dry place.

25. To avoid circuit overload, do not operate another appliance on the same socket (circuit) as the steam cleaner.
26. I f an extension cord is absolutely necessary, an extension cord rated a minimum of 15 ampere, 14 gage cord should be used. Cords rated for less amperage may overheat. Care should be taken to arrange cord so that it cannot be pulled or tripped over.
27. DO NOT leave unattended when the system is connected to a power supply or electrical outlet. Turn off all controls before unplugging the unit.
28. DO NOT store unit with damp or wet micro-fiber cleaning pad attached. Never leave the steam mop in one spot on any surface for any period of time with a damp or wet micro-fiber cleaning pad attached as this will damage your floors

WARNING: Your steam mop is designed to clean hard floor surfaces that will withstand high heat. Do not use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with wax or some no wax floors, the sheen may be removed by the heat and steam action. It is always recommended to test an isolated area of the surface to be cleaned before proceeding. We also recommend that you check the use and care instructions from the floor manufacturer.

SAVE THESE INSTRUCTIONS

Quick Start

ASSEMBLE

1. Fit together the backsaver handle (a) and lower pole (b). Insert the assembled pole into the top of the mop as shown. (fig. 1)

2. Place the micro-fiber cleaning pad underneath the mop head, with quick fastener strips facing up. Simply press the mop to the pad to attach it. (fig. 2)

FILL

3. Before plugging in the mop, remove the cap to fill the water tank. Use the filling flask and funnel to fill the tank with water to the “MAX” line. Replace the water tank cap. (fig. 3)

STEAM CLEANING

4. Plug in the steam mop and the STEAM light will blink blue in the standby mode. Press the STEAM button to activate the steam. The LED indicator light will turn solid blue. (fig. 4)

BACKSAVER

5. Use the Shark® Steam Mop with backsaver handle to access tight areas. Press the release button on the handle to bend and lock the steam mop in the backsaver position. Press the release button on the handle and pull up to straighten the handle. (fig. 5)

This manual covers models: SE200 11; SE200Z 11

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz.
Power: 1550 Watts
Water Capacity: 310 ml (10.5 fl. oz.)

Thank you for purchasing the Shark® Steam Mop.

Getting Started

When assembling your steam mop there may be a little water in or around the water tank. This is because we test all our steam mops 100% before you buy them, so you get a quality Shark® Steam Mop.

A. Backsaver handle
B. Lower Pole
C. Steam Mop
D. 2 All-Purpose Cleaning Pads
E. Filling Flask
F. Funnel
G. Steam Button

ASSEMBLY

1. Remove all the parts from the package. Verify all the listed parts are included.

2. Insert the lower pole into the Backsaver handle as shown. (fig. 1)

3. Insert the assembled pole into the base of the steam mop. Gently push down on the pole until you hear it click into place. (fig 2)

Your micro-fiber cleaning pads should be replaced every 2-3 months to maximize cleaning performance.

ATTACHING THE MICRO-FIBER PAD

1. Place the micro-fiber cleaning pad on the floor with the quick fastener strips facing up. Place the Steam Mop on the top of the pad to attach. (fig. 3)

IMPORTANT: Never use the Steam Mop without attaching a micro-fiber cleaning pad to avoid damage to your floor and mop.

IMPORTANT: Only add water to the tank. Chemicals or cleaning solutions may be unsafe or cause damage.

Calcium and mineral deposits can build up and impact the performance of your steam mop over time. To extend the life of your product we recommend that you use distilled water or Shark®’s Water Filtration Bottle.
Visit www.sharkclean.com to order.

FILLING THE WATER TANK

IMPORTANT: Unplug the Steam Mop before filling the water tank. (fig. 4)

1. Remove the water tank cap by turning it counter-clockwise to the unlocked position. (fig. 5)

2. A filling flask and funnel are provided with your Steam Mop to make filling the water tank easy. Fill the flask with water and use the funnel to pour it into the tank. Keep the water level under the “MAX” fill line. (fig. 6)

3. Replace the water tank cap and turn it clockwise to the locked position.

Using Your Steam Mop

When you use your steam mop for the first time or if you have not used the unit in awhile, it may take a minute or two for the water to travel through the pump and into the heater to create steam.

If you have waited a few minutes and you still do not see any steam, reference the troubleshooting section on page 11.

IMPORTANT: Your steam mop needs water to make steam! Never use your steam mop without water in the tank.

Sweep or vacuum your floors prior to cleaning with your Steam Mop.

Visit www.sharkclean.com for other great quick cleaning products to complement your Steam Mop, such as the Shark® Navigator (model NV350).

1. Pull and twist the quick release cord holder to unwrap the power cord completely. (fig. 1) Plug into a 120-volt electrical outlet. (fig. 2) The LED light will blink blue to show that you are in standby mode. If the light does not turn on, reference the troubleshooting section on page 9. (fig. 3)

2. Press the STEAM button to activate the steam. The LED light will turn solid blue. When the STEAM button is pressed, the electronic pump will automatically generate steam and moisten the micro-fiber pad. (fig. 4)

If your Steam Mop stops steaming, it could be out of water. Press the STEAM button so that the LED light blinks BLUE, unplug the power cord from the electrical outlet and refill the water tank at anytime.

NOTE: It may take a few seconds for the mop to warm up and and start steaming after you plug it in. If you press the STEAM button and the unit does not begin to steam immediately, just wait a few seconds for the mop to heat up to a deep cleaning and sanitizing temperature.

3. Clean your floors with a forward and backward motion. (fig. 5)
4. Press the STEAM button at any time to stop the steam.

BACKSAVER FEATURE

1. Clean under furniture and tight areas using the Shark® Backsaver™ locking handle. Press the handle release button and apply slight pressure to bend the handle. The Shark® Backsaver™ joint will lock at a perfect, access maximizing angle. (fig. 6)

2. Press the release button on the handle again and pull up to straighten. (fig. 7)

Care of Your Steam Mop

AFTER USE AND STORAGE

1. When you have finished using the Steam Mop, press the STEAM button to stop the unit from steaming. The LED light will blink BLUE. Unplug the cord from the outlet and place the mop into the upright position. (fig. 1) Let the unit cool for 2-3 minutes.

2. Carefully pull the micro-fiber cleaning pad from steam mop. (fig. 2) Wash the pad if necessary (for washing instructions see page 8).

3. Empty the water tank before storage. Remove the water tank cap and empty the tank over a sink. Replace the water cap.

4. To store the cooled Shark® Steam Mop, hang on a large hook. (fig. 3)

NOTE: If you want to store the Steam Mop standing upright, make sure it is leaning against a wall for added support and safety. Always store your Shark® Steam Mop with the micro-fiber cleaning pad removed. Store away from children and high traffic areas.

CARE OF YOUR MICRO-FIBER CLEANING PAD

1. Wash pads in warm water. Wash separately from other laundry. Only use liquid detergent (not powder detergent). Do not use fabric softeners. Line dry or dry on a low dryer setting. (fig. 4)

2. If there are loose threads on the pad carefully cut the threads with scissors. Do not pull on them or cut at the base. (fig. 5)

IMPORTANT: The micro-fiber cleaning pad may be very hot from the steam. Use caution when removing. Let the unit cool for 2-3 minutes.

ORDERING REPLACEMENT PARTS

To order additi

onal parts and accessories, feel free to contact us at www.sharkclean.com or call 1-800-798-7398.

Trouble Shooting

into a 120V AC electrical outlet only.
Is the LED light on? If not, check your fuse or breaker.
If your unit still does not work, call 1-800-798-7398.
The Steam Mop will not make steam.| Is there water in the water tank? If not, add water to your Steam Mop following instructions on page 3.
Is the LED light blinking BLUE? If so, press the STEAM button to activate the steam.
Cannot select steam setting/flashing blue light remains on.| If you have already plugged in your unit, unplug and try a different outlet. This may reset the mop.
Add water to the tank and press the STEAM button to begin cleaning.
If your unit still does not work, call Customer care at
1-800-798-7398.
The Steam Mop leaves water on the floor.| Is your micro-fiber cleaning pad too wet?  Unplug your Steam Mop and change the micro-fiber cleaning pad.
The Steam Mop left a white spot on the floor.| Do not leave your steam mop on the floor with a damp or wet cleaning pad.
Do you have hard water? If you do, you might want to switch to distilled water.
Make sure the cap is securely on the water tank.
Floors are cloudy, streaky or spotty after steaming.| The pad might be dirty, change the pad.
If you washed the pad with powder detergent, then the pad may have residual detergent left on it. Wash it again with liquid detergent.
If you are cleaning in a kitchen area where there might be a build-up of grease, use a de-greasing agent such as an all-purpose cleaner or dish soap and paper towels to clean the area first.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do, you might want to switch to distilled water.
This might be leftover from past cleaners used on the floor surface. Use the steam mop a few more times and see if the leftover cloudiness is removed.
The Steam Mop is hard to push.| Make sure the steam pad is attached correctly.
Check to see if the cleaning pad is excessively dirty. Replace if the pad is too dirty or wet.

ONE (1) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of one (1) year from the date of the original purchase, when utilized for normal household use, subject to the following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid. For Customer Service support, call 1 800-798-7398 or visit our website www.sharkclean.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the cost of return shipping and handling must be included.

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional warranties. The responsibility of EURO-PRO Operating LLC warranty if any, is limited to the specific obligations expressly assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

OWNERSHIP REGISTRATION CARD FOR CANADIAN CONSUMERS ONLY

Please complete and return within ten (10) days of purchase. The registration will enable us to contact you in the event a product defect is discovered. By returning this card you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.

RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7

PURCHASER:_
ADDRESS:___
DATE OF PURCHASE:____ MODEL:__
NAME AND ADDRESS OF STORE:_____

U.S. EURO-PRO Operating LLC
Newton, MA 02459

Canada: EURO-PRO Operating LLC
4400 Bois Franc
Ville St. Laurent, Québec H4S 1A7
1-800-798-7398
www.sharkclean.com
COPYRIGHT© EURO-PRO OPERATING LLC 2011
PRINTED IN CHINA SE200.E.110415 Illustrations may differ from actual product. US Patent No. D575918

FAQs

CAN I USE OR ADD A CLEANING SOLUTION TO THE WATER TANK OR APPLY TO THE PADS?****

Shark Steam Mops are designed to deliver effective, chemical-free cleaning and sanitization with just ordinary tap water. Using any type of cleaning solution, perfumed oils or other chemical cleaner with your steam mop is not recommended. These products can have damaging affects to your steam mop and defeat the benefit of chemical-free cleaning. Do not use anything other than water in the unit. Shark recommends using distilled water in your steam mop. Shark’s water filtration bottle is also recommended to extend your mop’s life and reduce the potential build-up of hard water residue in the unit which may contribute to steam performance issues.

CLEANING TIPS****

1. Always sweep or vacuum floors prior to use to remove all lose dirt and debris from the floor surface.
2. Wash pads prior to first use to remove any loose lint that may have occurred in packaging or transport.
3. Select the appropriate steam setting for your cleaning needs: DUST- light steam for quick dusting; MOP – Normal everyday steam cleaning; SCRUB – Heavy cleaning (will leave floors damp) and for use with Carpet Glider. 4.Steam your floors with a forward and backward motion.
5. Cloudy/Streaky/Spotty after Cleaning? See Troubleshooting or Click here for “How-to” Video

CAN I USE THE STEAM MOP ON ALL FLOOR SURFACES?****

The steam mop is designed for use on most hard floor surfaces. We recommend that you first test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer. Surfaces/Material where the steam mop should not be used:
1. Wax polished furniture or floors.
2. Unsealed or unglazed ceramic floors, unsealed wooden and wax floors and some no wax floors.
3. In cases of surfaces treated with wax and some no-wax floors, the sheen may be removed by heat or steam action of the unit. Test an isolated are of flooring first to see if sheen is affected. Steam mops are ideal for:
See Manual for usage instructions
1. Laminate
2. Bamboo
3. Hardwood
4. Marble
5. Tile
6. Stone

PRODUCT CARE: PADS:****

Wash the pads with liquid detergent (not powder), as powder can leave a residue behind on the pad. Avoid use of bleach and fabric softeners when washing pads. Line dry or dry on a low dryer setting. For best pad performance, we recommend replacing pads every 2-3 months if pads are used and washed 3 or more times/week. Order on-line at www.sharkclean.com or call 1-800-798-7398.

PRODUCT CARE: MOP: DECALCIFYING YOUR STEAM MOP****

Calcification and mineral deposits can build up and impact the performance of your steam mop over time. We recommend using distilled water and/or Shark’s Water filtration bottle to extend the life of your steam mop. Order the Shark Water Filtration Bottle on-line at www.sharkclean.com or call 1-800-798-7398.

PRODUCT CARE: MOP: CLEANING THE NOZZLE****

Calcification and mineral deposits can build up and impact the performance of your steam mop over time. Your steam mop includes a nozzle cleaner for maintenance use. Consult the owner’s guide for full instructions on how to clean the nozzle of your mop. Should you misplace the nozzle cleaner, you may also use a small diameter, still metal wire such as a straightened metal paper clip to clean. To clean the nozzle, unplug mop head from unit. If recently used, make sure the unit is completely cooled before proceeding. Carefully insert the end of the wire into the nozzle orifice and move the wire back and forth several times, to removing any deposits from the orifice. Plug in appliance and test steam output. Click here for “How-to” Video

HOW DO I TURN ON THE PRO STEAM POCKET?****

Once you have put water in the tank, plug the power cord into a 120 volt electrical outlet. The ON/STANDBY button will flash blue. Press the ON/STANDBY Button until the desired steam setting is selected. Press the ON/STANDBY once to select the Dust Steam Setting. Press twice to select the Mop Steam Setting and press the button three times to select the Scrub Steam Setting.

HOW LONG WILL IT TAKE MY STEAM MOP TO HEAT UP?****

The steam mop is ready to clean in about 30 seconds.

CAN THE CUSTOMER USE DETERGENT ON THE CLEANING AREA?****

The steam mop is designed to provide effective, chemical free cleaning without the use of cleaners or detergents. For further information on the use of cleaning solutions with Shark Steam mops, please reference ” Can I add a cleaning solution solution to the water tank or apply to the pads?”

WHY SHOULD THE PADS BE WASHED PRIOR TO USE?****

It is important to wash the pads in order to remove any loose lint or fibers from the pad that might have occurred in packaging or in transport. Pads should be washed with liquid detergent (not powder), as powder can leave a residue behind. Avoid bleach and fabric softeners as well. Dry pads on a low dryer setting or line dry.

HOW LONG WILL THE PADS LAST?****

Frequency of use, the type of cleaning (heavy/light) and how often the pads are washed and dried all determine the life of the pads and when new pads are required. Under normal household conditions, using the mop for routine cleaning a few times per week, we recommend new pads every 2-3 months.

HOW AND WHEN SHOULD I USE THE CARPET GLIDER?****

The Carpet Glider should be used with the all-purpose head to groom and freshen your carpet and area rugs by lightly applying steam to the carpet or rug fibers. To use, attach the Mop Head and place on the Carpet Glider attachment. Press the ON/STANDBY button three times to select the Scrub Steam Setting. When your mop is ready, steam carpets with a back and forth motion.

DELIVERY/ORDER FAQ?S:I JUST PLACED AN ORDER WITH SHARK. WHEN CAN I EXPECT TO RECEIVE MY ORDER?****

If the item is in stock, most orders shipped within the continental USA are delivered to your doorstep within 7-10 business days. There are certain zip codes that will extend beyond the standard delivery time.

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