Shark SE400 Series Professional Lite Steam Pocket Mop User Manual

Shark SE400 Series Professional Lite Steam Pocket Mop User Manual

OWNER’S GUIDE

IMPORTANT SAFETY INSTRUCTIONS

For Household Use Only

WHEN USING YOUR SHARK® STEAM MOP, BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE FOLLOWING:

READ ALL INSTRUCTIONS BEFORE USING YOUR STEAM MOP.

DANGER OF SCALDING.

Please use caution when using the Steam Mop. The steam emitted from the Steam Mop is very hot.

POLARIZED PLUG:
This appliance has a polarized plug (one blade is wider than the other). As a safety feature, this plug will fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.

WARNING:

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR INJURY:

1. Use the system only for its intended use.
2. DO NOT use outdoors.
3. DO NOT leave the appliance unattended when plugged in. Always unplug the power cord from the electrical outlet when not in use and before servicing.
4. DO NOT allow to be used as a toy. DO NOT allow the appliance to be used by children. Close attention is necessary when used by or near children, pets or plants.
5. Use only as described in this manual.
6. Use only manufacturer’s recommended accessories.
7. DO NOT operate the appliance with a damaged plug or cord, or
if the unit has been dropped or damaged. To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance on your own. Return the appliance to EURO-PRO Operating LLC for examination and repair. Incorrect re- assembly or repair can cause
a risk of electrical shock or injury to persons when the appliance is used.
8. To protect against a risk of electric shock, DO NOT immerse the Steam Mop into water or any other liquids.
9. DO NOT handle plug or Steam Mop with wet hands or operate appliance without shoes.
10. DO NOT pull or carry by power cord, use power cord as handle, close a door on the power cord, or pull the power cord around sharp edges or corners. Keep power cord away from heated surfaces.

11. DO NOT unplug by pulling on power cord. To unplug, grasp the plug not the power cord. Do not use extension cords or outlets with inadequate current carrying capacity.
12. DO NOT put any objects into openings. Do not use with any opening that is blocked.
13. DO NOT put hands or feet under the Steam Mop. Unit gets very hot.
14. Use ONLY on flat, horizontal surfaces. Do not use on walls, counters or windows.
15. DO NOT use on leather, wax polished furniture or floors, synthetic fabrics, velvet or other delicate, steam sensitive materials.
16. DO NOT add cleaning solutions, scented perfumes, oils or any other chemicals to the water used in this appliance as this may damage the unit or make it unsafe for use. If you live in a hard water area, we recommend using distilled water in your Steam Mop.
17. When in use, NEVER turn the appliance over or on its side. NEVER DIRECT STEAM TOWARDS PEOPLE, ANIMALS OR PLANTS.
18. NEVER LEAVE THE STEAM MOP IN ONE SPOT ON ANY SURFACE FOR ANY PERIOD OF TIME WHEN MICRO-FIBER PAD IS ATTACHED AS THIS WILL DAMAGE YOUR FLOORS.
19. Carefully remove the micro-fiber cleaning pad immediately after you have unplugged and allowed the Steam Mop to cool.
20. When cleaning the Steam Mop, unplug the power cord from the electrical outlet and clean with a dry or damp cloth. Do not pour water or use alcohol, benzene or paint thinner on the unit.
21. Extreme caution should be exercised when using this appliance to clean stairs.

22. Never use the Steam Mop without micro-fiber cleaning pad attached.
23. Keep your work area well lit.
24. Store the Steam Mop indoors in a cool, dry place.
25. To avoid circuit overload, do not operate another appliance on the same socket (circuit) as the steam cleaner.
26. If an extension cord is absolutely necessary, an extension cord rated a minimum of 15 ampere, 14 gage cord should be used. Cords rated for less amperage may overheat. Care should be taken to arrange cord so that it cannot be pulled or tripped over.
27. DO NOT store unit with damp/wet micro-fiber Steam Pocket® pocket attached. Never leave the Steam Pocket® Mop in one spot on any surface for any period of time with a damp or wet micro-fiber Steam Pocket® pocket attached as this will damage your floors.

28 Always unplug and allow the Steam Mop to cool before removing or changing mop heads.
WARNING: Your Steam Mop is designed to clean hard floor surfaces that will withstand high heat. Do not use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with wax or some no wax floors, the sheen may be removed by the heat and steam action. It is always recommended to test an isolated area of the surface to be cleaned before proceeding. We also recommend that you check the use and care instructions from the floor manufacturer.

SAVE THESE INSTRUCTIONS

This manual covers model numbers:
SE400 11

TECHNICAL SPECIFICATIONS

Voltage: 120V., 60Hz.
Power: 1500 Watts
Water Capacity: 300ml (10 oz.)

Thank you for purchasing the Shark® Professional Lite Steam Pocket® Mop.

Getting Started

When assembling your steam mop there may be a little water in or around the water tank. This is because we test all our steam mops 100% before you buy them, so you get a quality Shark® Steam Pocket® Mop.

a. Steam Mop Body
b. Mop Handle
c. Rectangle Mop Head
d. Filling Flask
e. Two-Sided Micro-Fiber Cleaning Pads for the Rectangle Mop Head (2),
f. (1) 6mm x 54mm Large Screw*

• Phillips or flat head screwdriver can be used. Screwdriver not included.

g. Quick Release Swivel Cord Wrap
h. Cord Clips
i. Water Tank Cap
j. Steam Control Buttons
k. Water Tank
l. Mop Head Release Button

IMPORTANT: Always make sure the mop is UNPLUGGED from the wall when not in use. Never fill the mop, attach the mop head, change or remove the micro- fiber cleaning pad when the mop is plugged into the wall. To prolong the life of your Shark® Pro Lite Steam Pocket® Mop, we recommend using distilled water. Do not add cleaning solutions, scented perfumes, oils or any other chemicals to the water used in this appliance as this may damage the unit or make it unsafe for use.

ASSEMBLE

1. Insert the Mop handle end labeled “Front” into the steam mop body. Make sure it is inserted past the line printed on the pole. Secure the assembled handle and pole by using the large screw and a Phillips or a flat head screwdriver (screwdriver not included). (fig. 1)

2. Use the lavender loop on the side of the micro-fiber cleaning pad to slide the mop head into the pad pocket. Then secure the quick fasteners on the top of the pocket to lock in place. (fig. 2)

3. Snap the mop head into the base to secure it. (fig. 3)
4. Open the flap on the back of the steam mop. (fig. 4)

Use the filling flask and pour water into the tank. Do not overfill. Close the flap on the water tank. (fig. 5)

IMPORTANT: Do not use on unsealed wood or unglazed ceramic floors. On surfaces that have been treated with wax or some no wax floors, the sheen may be removed by the heat and steam action. It is always recommended to test an isolated area of the surface to be cleaned before proceeding. We recommend that you check the use and care instructions from the floor manufacturer.

NOTE: To prolong the life of your Steam Mop, we recommend using distilled water.

Using Your Steam Mop

IMPORTANT: Make sure you do not use the mop without attaching a micro- fiber cleaning pad and adding water to the tank first. When you are using the mop for the first time, it might take longer than the normal 30 seconds to start steaming.

IMPORTANT: Your Steam Mop needs water to make steam! Never use your steam mop without water in the tank.
Sweep or vacuum your floors prior to cleaning with your Steam Mop.
Visit www.sharkclean.com for other great quick cleaning products to complement your Steam Mop, such as the Shark® Navigator™ Lift Away® (model NV350).

1. Pull and twist the quick release cord holder to unwrap the power cord completely. Plug into a 120-volt electrical outlet. (fig. 6)

2. The Steam Control buttons will flash blue. If the light does not turn on, reference the troubleshooting section on page 12. (fig. 7)

SELECTING YOUR STEAM SETTING

3. Press the Top button once for DUST setting (DUST lighted setting indicator will illuminate). DUST setting is a light steam for a quick dusting and the best dry time. (fig. 8)
Press the Bottom button once to activate the MOP setting. MOP setting is for normal, everyday cleaning. (fig. 9)

To better understand which steam setting to use for your cleaning task, turn to page 7.

4. Clean your floors with a forward and backward motion. (fig. 10)
To stop steaming, press either STEAM CONTROL Button two times. The LED blue lights will return to flashing blue to indicate your mop is in Standby Mode.

The Shark® Pro Lite Steam Pocket® Mop has two unique steam settings so you can use the perfect amount of steam for the cleaning task at hand. See below for tips on when to use each setting.

Bamboo
Hardwood
Marble| Light cleaning and dusting
Loosen and lift light dirt
Sanitize floors
| Hardwood
Marble
Tile
Stone| Basic, everyday cleaning
Remove spots and smaller messes
Clean moderate and heavilytrafficked areas
Sanitize floors

5. When one side of the micro-fiber cleaning pad gets dirty, just flip the mop to use the other side and continue cleaning with a fresh pad. (fig. 11)

6. When the water tank is empty, the Steam Mop will stop producing steam. You can refill the water tank at any time as long as the mop is unplugged from the outlet. Follow the instructions from page 4. This applies to switching the mop heads or micro-fiber cleaning pad as well.

NOTE: Please wait 2-3 minutes for the Steam Mop to cool off before removing the mop head or the micro-fiber cleaning pad. Never leave the steam mop with a damp/wet micro-fiber cleaning pad on any floor.

Care of Your Steam Mop

AFTER USE AND STORAGE

1. When you have finished using the Steam Mop, press either of the Steam Control buttons two times to return the mop to Standby mode. The LED lights will return to flashing BLUE. This stops the unit from steaming. Unplug the cord from the outlet and place the mop into the upright position. Let the unit cool for 2-3 minutes.

Remove the micro-fiber cleaning pad by releasing the quick fasteners and using the lavender loop on the side of the pocket, avoiding contact with the hot pad or dirt. (fig. 12)

2. Empty the water tank before storage.

Remove the water tank cap and empty the tank over a sink. Replace the water cap. (fig. 13)

3. To store the Shark® Pro Lite Steam Pocket® Mop hanging up, first remove the head (after it has cooled and the steam has been released) then hang on a large hook. (fig. 14)

To order additional parts and accessories, feel free to contact us atwww.sharkclean.com or call 1-800-798-7398.

CARE OF YOUR MICRO-FIBER CLEANING PAD

1. We recommend washing your micro-fiber cleaning pad separately from other fabrics to avoid picking up lint. Only use liquid detergent (no powder detergent). Do not use any fabric softeners or bleach. Line dry or dry on a low dryer setting. (fig. 15)

2. If there are loose threads on the micro-fiber cleaning pad carefully cut the thread with scissors. Do not pull on them or cut at the base. (fig. 16)

MAINTAINING YOUR STEAM MOP

Calcium and mineral deposits can build up and impact the performance of your steam mop over time.
To prolong the life of your mop, we strongly recommend that you use Shark®’s Water Filtration Bottle to prevent calcification build-up from first use. In addition, always use distilled water.
Visit www.sharkclean.com to order.

Troubleshooting Guide

securely plugged into a 120V AC electrical outlet only.
Check your fuse or breaker.
If your unit still does not work, please contact Customer Care at 1-800-798-7398.
The unit will not make steam.| Is there water in the water tank? If not, add water to your Steam Mop following instructions on page 4.
If the unit still doesn’t make steam, please contact Customer Care at 1-800-798-7398.
Cannot select steam setting/flashing blue light remains on.| If you have already plugged in your unit, unplug and try a different outlet. This may reset the standby mode.
Add water to the tank and press the ON/Standby button to select a steam setting.
If your unit still does not work, please contact Customer Care at 1-800-798-7398.
The Pro Lite Steam Pocket® Mop leaves water on the floor.| Check to see if your micro-fiber cleaning pad is soaked through. We recommend you unplug the Steam Mop and change the micro-fiber cleaning pad.
Make sure the micro-fiber cleaning pad is attached correctly.
The Pro Lite Steam Pocket® Mop left a white spot on the floor.| Do not leave your Steam Mop on the floor with a damp or wet cleaning pad.
If you’re using tap water we recommend switching
to distilled water.
Make sure the cap is securely on the water tank.
Floors are cloudy, streaky or spotty after steaming.| The micro-fiber cleaning pad might be dirty. Flip or change the cleaning pad.
If you washed the cleaning pad with powder detergent, then it may be damaged and require replacement. Replacement pads are available at www.sharkclean.com.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do, you might want to switch to distilled water.
This might be leftover from past cleaners used on the floor surface. Use the Steam Mop a few more times and see if the leftover cloudiness is removed. If this does not work, we suggest rinsing the floor with water, letting it dry, and then steam mopping again with a clean pad. One or more rinses generally removes the residue. A more stubborn case may require you to rinse the floor with a mix of one part vinegar and two parts water.
The Pro Lite Steam Pocket® Mop is  hard to push.| Make sure the micro-fiber cleaning pad is attached correctly.
Check to see if the cleaning pad is excessively dirty. If so, replace the cleaning pad.

ONE (1) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of one (1) year from the date of the original purchase, when utilized for normal household use, subject to the following conditions, exclusions and exceptions.
If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid. For Customer Service support, call 1 800-798-7398 or visit our website www.sharkclean.com.
If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase date and $ 9.95 to cover the cost of return shipping and handling must be included.

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair
or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/or conventional warranties. The responsibility of EURO-PRO Operating LLC warranty if any, is limited to the specific obligations expressly assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

Product Registration

Please visit www.sharkclean.com or call 1-800-798-7398 to register your new Shark® product within ten (10) days of purchase. You will be asked to provide the store name, date of purchase and model number along with your name and address.

The registration will enable us to contact you in the unlikely event of a product safety notification. By registering you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.

U.S.: EURO-PRO Operating LLC
Newton, MA 02459
Canada: EURO-PRO Operating LLC
4400 Bois Franc
Ville St. Laurent, Québec H4S 1A7
1-800-798-7398
www.sharkclean.com

COPYRIGHT© EURO-PRO OPERATING LLC 2011
PRINTED IN CHINA
SE400.E.111003.1
Illustrations may differ from actual product.

FAQs

CAN THE CUSTOMER USE DETERGENT ON THE CLEANING AREA?****

The steam mop is designed to provide effective, chemical free cleaning without the use of cleaners or detergents. For further information on the use of cleaning solutions with Shark Steam mops, please reference ” Can I add a cleaning solution solution to the water tank or apply to the pads?”

CAN I USE THE STEAM MOP ON ALL FLOOR SURFACES?****

The steam mop is designed for use on most hard floor surfaces. Those floors must be sealed. We recommend that you first test an isolated area of the floor surface to be cleaned as well as review the use and care instructions from your floor manufacturer. Surfaces/Material where the steam mop should not be used: 1. Wax polished furniture or floors. 2. Unsealed or unglazed ceramic floors, unsealed wooden and wax floors and some no wax floors. 3. In cases of surfaces treated with wax and some no-wax floors, the sheen may be removed by heat or steam action of the unit. Test an isolated are of flooring first to see if sheen is affected. Steam mops are ideal for: See Manual for usage instructions 1.Laminate 2.Bamboo 3.Hardwood 4.Marble 5.Tile 6.Stone

CAN I USE OR ADD A CLEANING SOLUTION TO THE WATER TANK OR APPLY TO THE PADS?****

Do not use anything other than water in the unit. Shark recommends using distilled water in your steam mop. Shark’s water filtration bottle is also recommended to extend your mop’s life and reduce the potential build-up of hard water residue in the unit which may contribute to steam performance issues.Using any type of cleaning solution, perfumed oils or other chemical cleaner with your steam mop is not recommended. These products can have damaging affects to your steam mop and defeat the benefit of chemical-free cleaning

CLEANING TIPS****

1. Always sweep or vacuum floors prior to use to remove all lose dirt and debris from the floor surface.
2. Wash pads prior to first use to remove any loose lint that may have occurred in packaging or transport.
3. Select the appropriate steam setting for your cleaning needs: DUST- light steam for quick dusting; MOP – Normal everyday steam cleaning; SCRUB – Heavy cleaning (will leave floors damp) and for use with Carpet Glider.
4.Steam your floors with a forward and backward motion.

PRODUCT CARE: PADS****

Wash the pads with liquid detergent (not powder), as powder can leave a residue behind on the pad. Avoid use of bleach and fabric softeners when washing pads. Line dry or dry on a low dryer setting. For best pad performance, we recommend replacing pads every 2-3 months if pads are used and washed 3 or more times/week. Order on-line at www.sharkclean.com or call 1-800-798-7398.

PRODUCT CARE: MOP: DECALCIFYING YOUR STEAM MOP****

Calcification and mineral deposits can build up and impact the performance of your steam mop over time. We recommend using distilled water and/or Shark’s Water filtration bottle to extend the life of your steam mop. Order the Shark Water Filtration Bottle on-line at www.sharkclean.com or call 1-800-798-7398.

PRODUCT CARE: MOP: CLEANING THE NOZZLE****

Calcification and mineral deposits can build up and impact the performance of your steam mop over time. Some models includes a nozzle cleaner for user maintenance. Consult the owner’s guide for full instructions on how to clean the nozzle of your mop. Should you misplace the nozzle cleaner or own a model which did not include one, you may also use a small diameter metal wire such as a straightened metal paper clip to clean the nozzle. To clean the nozzle, unplug mop head from unit. If recently used, make sure the unit is completely cooled before proceeding. Carefully insert the end of the wire into the nozzle orifice and move the wire back and forth several times, to removing any deposits from the orifice. Plug in appliance and test steam output.

HOW DO I TURN ON THE SHARK PROFESSIONAL DUAL RATE STEAM RATE MOP?****

Once you have filled the water tank, plug the power cord into a 120 volt electrical outlet. The steam control buttons will begin flashing. Press the top button once for DUST setting (DUST lighted setting indicator will turn solid) The DUST setting is for a quick dusting and the fatest dry time. Press the MOP Bottom button once to activate the MOP setting. (MOP setting is for normal, everyday cleaning and will require slightly longer drying time)

HOW LONG WILL IT TAKE MY STEAM MOP TO HEAT UP?****

The steam mop is ready to clean in about 30 seconds.

WHY SHOULD THE PADS BE WASHED PRIOR TO USE?****

It is important to wash the pads in order to remove any loose lint or fibers from the pad that might have occurred in packaging or in transport. Pads should be washed with liquid detergent (not powder), as powder can leave a residue behind. Avoid bleach and fabric softeners as well. Dry pads on a low dryer setting or line dry.

I SAW A CARPET GLIDER FOR YOUR OTHER STEAM MOPS. I CAN’T FIND IT IN THE BOX FOR THIS ONE.****

The carpet glider attachment allows you to clean surface dirt and freshen carpets and rugs. As your Shark Professional Dual Rate Steam Rate Mop is hard surface cleaning machine, the carpet glider attachement is not included with purchase. Should you wish to purchase it, we do have the Steam Pocket® Mop Carpet Glider (XCG3501CS) available.

HOW DO I KNOW IF MY FLOORS ARE SEALED?****

Regrettably, we cannot advise on each indivual’s floor. Should you not be certain about your own home’s flooring, we would recommend that you consult with the manufacturer or installer of the flooring in your home before using any steam cleaner.

HOW DO I TURN OFF THE SHARK PROFESSIONAL DUAL RATE STEAM RATE MOP?****

To stop steaming, press either STEAM CONTROL Button two (2) times. The LEDblue lights will return to flashing blue to indicate your mop is in Stand-by Mode. Once in stand-by mode, you can unplug the machine to turn it off.

I PREFER THE PADS FROM MY ORIGNAL SHRAK STEAM POCKET MOP. DO YOU STILL HAVE THOSE? WHAT ABOUT THE TRAINGLE OR EXTRA LARGE RECTANGLE HEAD?****

Yes, the pads and interchangeable heads from the orignal Steam Pocket Mop (S3501) will fit on your machine and are available to purchase directly from us.

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