F FAQs and Warranty Information

Backrest  supports

CONGRATULATIONS on your purchase of an ObusForme by HoMedics Backrest Support.

Your backrest support contains an “S”-shaped frame that conforms to the contours of the back to guide the spine into correct alignment and place you in a proper sitting posture. The ObusForme by HoMedics Lowback Backrest Support, Wide back Backrest Support, and Highback Backrest Support each offer an optional lumbar support pad, whereas the CustomAIR® Backrest Support features an internal, inflatable lumbar support system. Lightweight and portable, each backrest support turns any chair into an ergonomic seating system; they can be used in the home, office, vehicle, or anywhere else you sit.

Frequently Asked Questions:

Q. How does the Backrest Support fasten to a seat or chair?
A. The Backrest Support stays in position when the elastic stretch loop is placed or stretched over most chairs or vehicle seats. The stretch loop is not necessary on couches or sofas. To use the Backrest Support in a car, truck, or any seat with an opening at the lower back, simply place the bottom ends of the straps through the bottom opening, place the top straps over the top of the seat, and secure with buckles.

Q. Why use a lumbar support pad or an internal inflatable lumbar support system?
A. Both the lumbar support pad and the internal inflatable lumbar support system provide added support for the lower spine by filling in the lower inward curve of your back. Lumbar supports can be used for everyday use as extra lower back support.
Please Note: It is not necessary to use the lumbar support pad or the internal inflatable lumbar support system with your Backrest Support. If the lumbar support pad or internal inflatable lumbar support system feels bulky or uncomfortable, just remove it (or deflate if using CustomAir) from the Backrest Support.

Q. How is the lumbar support pad positioned?
A. Place your buttocks as far back into the Backrest Support as possible. Lean forward and insert the lumbar support pad horizontally across your lower back, above your belt line. Lean back so the hollow in the lower back is firmly supported. Whatever feels comfortable is right for you.

Helpful Hint: To prevent the loss of your lumbar support pad, we recommend you position it inside the backrest’s cover. Simply separate the fastener at the back of your backrest and place the lumbar support pad inside the cover towards the front of the backrest. Again, position it where it feels comfortable. Reseal the fastener.

Q. Are there any other uses for the lumbar support pad?
A. Yes, there are a variety of uses for the lumbar support pad:

• Use it as a bolster behind the ObusForme by HoMedics Backrest Support to reduce seat depth of chairs and sofas.
• Try it on its own for additional comfort and support in any chair.
• Try using it as a headrest when using the Highback Backrest Support.

Q. How do I adjust the internal inflatable lumbar support system in the CustomAIR®? (Not applicable to all models)
A. INFLATE : Rest your lower back against the CustomAIR. Pump the INFLATION VALVE located on the back bottom, right-hand side. Use your fingers to pump the INFLATION VALVE while gripping the front bottom, right-hand side of the CustomAIR with the thumb of your right hand. From full deflation, there are approximately 50 comfort positions for the internal inflatable lumbar support system. When you have reached the most comfortable position for your back, simply stop pumping. The level of air in the lumbar support will remain fixed indefinitely until changed.

DEFLATE: Lean your lower back against the CustomAIR and fully deflate it by pressing the DEFLATION VALVE located on top of the INFLATION VALVE, on the back bottom, right-hand side of the CustomAIR.

Q. How do I clean the Backrest Support?

A. The ObusForme by HoMedics Backrest Support cover is made of synthetic materials. It’s easy to clean with mild soap and a sponge, damp cloth, or soft brush. Do not rub the cover excessively or place it in a washing machine. The cover can be removed and hand washed in cool water. Hang to dry.

To smooth out wrinkled fabric, remove the backrest’s cover and iron it on low heat.
Helpful Hint: To increase the air circulation in your backrest, you may remove the thin plastic layer that lies between the foam and the cover. Simply separate the fastener at the back of your backrest, remove the cover, tear off the plastic layer, and replace the cover.

Limited One Year Warranty

HoMedics sells its products with the intent that they are free of defects in manufacture and workmanship for a period of one year from the date of original purchase, except as noted below. HoMedics warrants that its products will be free of defects in material and workmanship under normal use and service. This warranty extends only to consumers and does not extend to Retailers.

To obtain warranty service on your HoMedics product, mail the product and your dated sales receipt (as proof of purchase), postpaid, to the following address:
HoMedics Consumer Relations
Service Center Dept. 168
3000 Pontiac Trail
Commerce Township, MI 48390
No COD’s will be accepted.

HoMedics does not authorize anyone, including, but not limited to, Retailers, the subsequent consumer purchaser of the product from a Retailer or remote purchasers, to obligate HoMedics in any way beyond the terms set forth herein. This warranty does not cover damage caused by misuse or abuse; accident; the attachment of any unauthorized accessory; alteration to the product; improper installation; unauthorized repairs or modifications; improper use of electrical/power supply; loss of power; dropped product; malfunction or damage of an operating part from failure to provide manufacturer’s recommended maintenance; transportation damage; theft; neglect; vandalism; or environmental conditions; loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair; or any other conditions whatsoever that are beyond the control of HoMedics.

This warranty is effective only if the product is purchased and operated in the country in which the product is purchased. A product that requires modifications or adoption to enable it to operate in any other country than the country for which it was designed, manufactured, approved, and/or authorized, or repair of products damaged by these modifications is not covered under this warranty.

THE WARRANTY PROVIDED HEREIN SHALL BE THE SOLE AND EXCLUSIVE WARRANTY. THERE SHALL BE NO OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS OR ANY OTHER OBLIGATION ON THE PART OF THE COMPANY WITH RESPECT TO PRODUCTS COVERED BY THIS WARRANTY. HOMEDICS SHALL HAVE NO LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES. IN NO EVENT SHALL THIS WARRANTY REQUIRE MORE THAN THE REPAIR OR REPLACEMENT OF ANY PART OR PARTS WHICH ARE FOUND TO BE DEFECTIVE WITHIN THE EFFECTIVE PERIOD OF THE WARRANTY. NO REFUNDS WILL BE GIVEN. IF REPLACEMENT PARTS FOR DEFECTIVE MATERIALS ARE NOT AVAILABLE, HOMEDICS RESERVES THE RIGHT TO MAKE PRODUCT SUBSTITUTIONS IN LIEU OF REPAIR OR REPLACEMENT.

This warranty does not extend to the purchase of opened, used, repaired, repackaged, and/or resealed products, including but not limited to sale of such products on Internet auction sites and/or sales of such products by surplus or bulk resellers. Any and all warranties or guarantees shall immediately cease and terminate as to any products or parts thereof which are repaired, replaced, altered, or modified, without the prior express and written consent of HoMedics.

This warranty provides you with specific legal rights. You may have additional rights which may vary from country to country. Because of individual country regulations, some of the above limitations and exclusions may not apply to you. For more information regarding our product line in the USA, please visit: www.homedics.com

For service or repair, do not return this unit to the retailer. Contact HoMedics Consumer Relations at:
Mail:
HoMedics, Inc.
Service Center Dept. 168
3000 Pontiac Trail
Commerce Township, MI 48390
Email: cservice@homedics.com
Phone: 1-800-466-3342
Business Hours: 8:30 am-5 pm ET
Monday-Friday

Distributed by
Homedics®
HoMedics, Inc.
3000 Pontiac Trail
Commerce Township, MI 48390
Printed in China

Homedics OFBR OBUSFORME Backrest Support FAQs and Warranty Information – Download [optimized]
Homedics OFBR OBUSFORME Backrest Support FAQs and Warranty Information – Download

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