Samsung Firmware Update Utility User Manual

Samsung Firmware Update Utility User Manual

Firmware Update Utility Manual

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Samsung Electronics Co. Ltd. This material is copyrighted by Samsung Electronics. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation under the Copyright Law Samsung Electronics reserves the right to make changes in specifications at any time and without notice. The information furnished by Samsung Electronics in this material is believed to be accurate and reliable, but is not warranted true in all cases. Trademarks and Service Marks The Samsung Logo is the trademark of Samsung Electronics.

Chapter 1

Product Overview

Introduction

The “Samsung Solid State Drive (SSD) Firmware Update Utility” (hereinafter called Samsung Firmware Utility) will enable users to update firmware on specific Samsung SSD’s connected to the computer.

This Samsung Firmware Utility supports All Samsung Brand SSDs. Samsung may provide new firmware, in order to improve its SSD performance, compatibility, or user environment. A firmware update is recommended whenever the latest firmware version is released.

Cautions

1. This Samsung Firmware Utility supports All Samsung Brand SSDs. If you use other models of Samsung SSD, please check www.samsung.com. If you have a computer with a Samsung SSD preinstalled, please contact the manufacturer of your computer.
2. To prevent any potential damage from the SSD initialization and partial or entire data loss during the firmware update, it is highly recommended that users back up (save a copy of ) all data stored on the Samsung SSD to other storage devices before executing the Samsung Firmware Utility.
3. The SSD must be connected to the system at all times with stable power being supplied during the firmware update process. If the SSD device cable is disconnected or power is shut down during the firmware update process, the SSD may be permanently damaged or rendered inoperable.
4. Samsung does not take any liability for any kind of data loss and restoration that may occur while the Samsung Firmware Utility is running. It is highly recommended that you familiarize yourself with this Firmware Update Manual before executing the firmware update.

Note: The firmware update is not mandatory for those who encounter no problem with installing and using the Samsung SSD product. Therefore, it is up to the user whether or not to execute the firmware update.

System Requirements

The Samsung Firmware Utility is Linux-based firmware update utility software. Be sure to check if the following requirements are satisfied before installing and using this product.

Hardware Requirements

1. Samsung SSD 850 PRO Series
2. USB Flash Disk (Minimum 30 MB capacity)

Software Requirements

1. UNetbootin (freeware) software is required for creating bootable USB.

Precondition

Before entering recovery process, connect the 850 PRO device-to-be repaired as a secondary device and backup all data. After backup, proceed to following procedure introduced below step by step from Chapter2 to Chapter 4.

Chapter 2

Creating a Boot Disk for the Firmware Update

1. Download the freeware UNetbootin.(https://unetbootin.github.io/)

2. Run the UNetbootin.

3. Select the ‘Diskimage’ in Radio Button.

4. Select the Samsung Firmware Utility ISO file in Diskimage ISO.

5. Select USB Bootable Disk in Drive.
   
   Figure 1. UNetbootin (Windows, Linux, Mac)

6. Click OK

7. Restart the computer and boot from USB for Firmware Update.

Chapter 3

Using the Linux Firmware Utility

CAUTION: The following instructions are based on the assumption that a startup disk for Linux, the Samsung SSD Firmware Update Utility software, and the firmware data file are correctly installed on the USB Flash Disk.

1. Configure the USB Flash Disk as a primary booting device in the BIOS. Note: If you are not sure how to set up your computer BIOS, please check the user manual of your computer system or motherboard.

2. Restart the computer in Linux mode with the USB Boot Disk.

3. Samsung Firmware Update Utility will be launched automatically.
   
   Figure 2. Disk Scan is in progress

4. This utility will automatically scan for connected SSDs, and the detected disk list will be displayed.
   
   Figure 3. Disk List

5. Press [Y] to confirm the firmware update process.
   
   Figure 4. Confirming the Firmware Update

6. Warning message will be displayed Press [Y] if you read and accept the disclaimer and warning.
   
   Figure 5. Warning message before starting the Firmware Update

7. Press [Y] to confirm the firmware update process.
   
   Figure 6. Updating Samsung SSD Firmware

8. A confirmation message, with the updated firmware version, will be displayed.

9. After a few seconds, the software will be closed automatically, or it may register the next SSD.
   
   Figure 7. Exiting Samsung SSD Firmware Utility

General Limitations

This chapter provides general information on the restrictions on the Samsung SSD Firmware Update Utility.

1. If SSDs are configured in RAID mode, this Firmware Update Utility cannot detect the SSDs, please disable RAID mode in the BIOS, and then update the firmware individually. After updating the firmware, you can reconfigure RAID mode in the BIOS.
2. The firmware update may not be supported in AHCI mode with some AMD chipsets. If this is the case, please change AHCI mode to IDE mode in the BIOS, and then update the firmware. After completion of the firmware update process, you can reconfigure AHCI mode in the BIOS.
3. Some BIOS shows entries to select a storage even it does not support to boot from that storage (e.g. Legacy mode storage on Mac). You have to select Legacy mode storage on Windows machine or UEFI mode storage on Mac. (Legacy mode storage: USB or CD-ROM name, UEFI mode storage: “UEFI” USB or CD-ROM name)
   i. Enter the BIOS while booting the system (generally by pressing F10, Del, or F2 key at boot on Windows / Option (Alt) key on Mac).
   ii. Select Boot Options menu.
   iii. Choose Legacy Storage for Windows machine and UEFI on Mac.

Glossary

AHCI

AHCI stands for Advanced Host Controller Interface. This specification enables communication with the ATA device. The AHCI mode must be enabled to use the Native Command Queuing (NCQ) function of the storage that supports the SATA interface or Hot Plugging (or Hot Swapping) function.

BIOS

BIOS is an abbreviation of Basic Input/output System. It is a semiconductor chip that is installed on the motherboard of all kinds of computer in order to store information about the system booting and setup. The BIOS can also be called the CMOS.

Boot Disk

The boot disk is a USB Flash Disk solution that allows the computer to restart in DOS mode, and includes the files related to Samsung SSD Firmware Update Utility.

CMOS

CMOS stands for Complementary Metal Oxide Semiconductor. The CMOS is a semiconductor chip that is installed on the motherboard of all kinds of computer, in order to store information about system booting and setup. The CMOS can also be called the BIOS.

Firmware

The firmware is software stored in a specific hardware device, which includes an embedded OS and commands for operating the relevant devices. In general, a separate semiconductor chip is installed in the relevant device, and software is stored in the firmware chip. Manufacturers may provide updated firmware in order to improve performance and quality. When this is the case, either experts or users can update the firmware.

RAID

RAID stands for Redundant Array of Independent Disks. RAID technology provides increased storage functions, capability, and reliability. In general, data stored in a RAID system is distributed across the multiple drives in the computer system. There are several ways to configure the drives (disks), in a system called “RAID levels”.

SATA

SATA, an abbreviation of Serial Advanced Technology Attachment, sometimes called serial ATA. SATA is one of the computer interface types primarily designed for data transfer between computer storage types (HDD, ODD, SSD etc.). It supports fast data transfer with a disk drive directly incorporated into a drive controller. The SATA interface provides functions such as Hot Plugging and NCQ.

SSD

Solid State Drive, or SSD, is an innovative data storage device which delivers high performance, reliability, and quality by using NAND Flash memory.

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