anko Neck and Shoulder Massager with Heat User Manual

June 7, 2024
Anko

anko-Logo.png

Neck and Shoulder Massager
with Heat
User Manual

anko Neck and Shoulder Massager with Heat Model No.: CF-6808
Rev 1
Note: The specifications and/or components of this appliance are subject to change without prior notice.

Warnings

Before using this appliance, read and follow all warnings and instructions in this manual, even if you are familiar with this product.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the appliance.

Important Safeguards

Please read this instruction manual carefully before first use. It is advisable to keep this instruction manual for future reference.

DO NOT use this product as a substitute for medical attention.
DO NOT use this product for more than 15 minutes at a time. Allow at least 30 minutes cool down periods in between uses. Extensive use could lead to the appliance overheating and reduce the life of the product.
DO NOT leave the appliance unattended when in use or plugged in.
Take care that children cannot touch the appliance when in use, and make sure they cannot reach and pull the power cord.
To protect against the risk of electric shock, do not immerse the appliance, cord or power adaptor in water or other liquids.
DO NOT use or store the product near sinks, baths or showers containing water or near running water.
DO NOT use in the bath, shower, spa. pool etc.
Always disconnect the power adaptor from the PowerPoint after use.

Do not use this appliance if it has been dropped or any part of the appliance (including cord or power adaptor)  has been damaged. Take this appliance to your nearest authorized service center or qualified dealer for inspection or repair.

Use only accessories recommended or supplied by an authorized service center or qualified dealer. The use of accessories not intended for use with this appliance may cause injuries to the user or damage to the appliance.

Do not place this unit on other appliances, on uneven surfaces, or where it could be subject to heat sources (e.g. radiators or stoves), direct sunlight, excessive dust.

This Appliance should not be placed near a hot gas or electrical burner or placed in a heated oven.

The appliance should always be switched off before disconnecting from the power supply. Never pull the cord to disconnect the power adaptor from either the appliance or the PowerPoint. Grasp the plug/adaptor body.
There are no user-serviceable parts in this appliance.
If this appliance is to be used by a third party, please supply the instruction manual with it.
Ensure children and babies do not play with plastic bags or any of the packaging material.
DO NOT operate the appliance or touch the power adaptor with wet hands to reduce the risk of electric shock.
DO NOT carry the appliance by the power cord.
DO NOT use the appliance while sleeping or if feeling sleepy.
DO NOT use this product before bed. The massager has a stimulating effect and may delay sleep.
DO NOT use this product while in bed.
DO NOT use machinery or heavy equipment while using this appliance.
DO NOT cover the appliance while in use. The product will overheat and may cause fire, electrocution,  damage to property or injury to persons.

This appliance must not be used by persons insensitive to heat and other very vulnerable persons who are unable to react to overheating if using the Heat Function.
Prolonged Heat application can result in skin burns.
This appliance is intended for human use only. Not for animals and pets.
Do Not Allow Pets or Animals to Lie or Chew On this Appliance or on Electrical Cords etc.

The unattended use of heat by children or incapacitated persons may be dangerous.
This product is not to be used by very young children (0-3 years)
Children under the age of three are not to use this appliance due to their inability to react to overheating.
This product is not intended for medical use. It is intended only to provide a comfortable massage.
If you have any concerns regarding your health, consult your doctor before using this appliance.
Individuals with pacemakers should consult a physician before using this product.
In case of pregnancy, diabetes, or illness, consult your doctor before using this product.
Massage should be pleasant and comfortable. Should pain or discomfort result, or if you experience pain in a  muscle or joint for a prolonged period of time, stop use and consult your doctor.
Never use any massager on the face, open wounds, discolored areas, areas of poor circulation or any areas of  the body that are swollen, burned, inflamed, or where skin eruptions or sores are present.
Never reach or touch an appliance that has fallen into the water. Unplug from the mains power point immediately.
Position the power adaptor cord properly so that it will not be walked on or pinched by items placed on or against it.
DO NOT store or use the appliance near or in high-temperature areas.
DO NOT use the appliance if the power cord is damaged. Do not repair by yourself.
It must be repaired by the manufacturer, our customer service department or a similarly qualified person.
ONLY for indoor domestic use. Industrial or commercial use invalidates the warranty.
No liability can be accepted for any damage caused by non-compliance with these instructions or any other improper use or mishandling of the appliance.

IMPORTANT

If you have any concerns regarding your health, consult your doctor before using this appliance. Individuals with pacemakers should not use this product. If you experience pain in a muscle or joint for a prolonged period of time, discontinue use and consult your doctor. Persistent pain could be a symptom of a more serious
condition.

Additional Safety Instructions

If using an extension cord:
The technical specifications of the extension cord must match the technical specifications of this appliance.
Do not allow the cord to hang over the edge of the work surface or to come into contact with stoves or other hot surfaces.
If the cord or plug is worn or damaged, the appliance should be taken to your nearest authorized service center or qualified dealer for replacement with an approved cord or plug of the same size and specification.
Unplug from the power socket by grasping the plug – Do Not pull on the cord.

Components

Component

1 Battery Compartment at Back 5 D.C. Input Socket
2 Heat Lamps 6 On / Off – Speed Button
3 Fabric Cover (Non-Removable) 7 Heat On / Off Button
4 Power Adaptor – IVP0600-0600WS 8 Heat On Indicator Light

Operation Procedure

NOTE: This appliance will automatically turn off after approximately 15 minutes of operation.
Do Not use for more than 15 minutes at a time without a 30-minute cool-down period in between.
This should not be considered as a substitute for manually turning off your appliance. Always remember to turn off and unplug when not in use.

Power Adaptor

Before first use, please read the Instruction Manual carefully.
Insert the small plug end of the power adaptor into the front of the massager as shown.

anko Neck and Shoulder Massager Power Adaptor
Plug the power adaptor end into the PowerPoint and switch it on.
The appliance is now ready for use.

Massage Control Operation

Press the ****button and the message will start on High Speed.
Press the button again and the message will change to Low Speed.
Press the button again and the message will stop.

anko Neck and Shoulder Massager Power control

Massage Use

When you have selected the desired massage speed, place the massager around your neck ensuring the control panel is in front of you.
Do not use the appliance with the massager resting on your throat.
Note: The massager will automatically turn off after approx. 15 minutes, or alternatively, you can manually turn off before the 15 minutes has passed.

Heat Function

NOTE: Batteries will not operate the heat function. You must use the power adaptor to be able to use the heat function.
The massage control must be set to either a High or Low setting for the Heat function to work. When either the high or low-speed setting has been selected, press the “Heat” button.
The two heat lamps in the back of the appliance will turn on and a red indicator light will illuminate on the  control panel.
To turn the heat function off, press the “Heat” button again or turn off the massage function.

Note: The massager / Heat will automatically turn off after approx. 15 minutes, or alternatively, you can manually turn off before the 15 minutes has passed.

Battery Fitment / Replacement

Important: Do not dispose of batteries in the rubbish bin. Contact your local authority for instruction on proper disposal and collection points.

NOTE: Batteries will only operate the massage function. You must use the power adaptor to be able to use the heat function.
Batteries are not included.
Unzip the back of the appliance to expose the battery compartment.

Replacement

Remove the battery cover. (Push the clip in and then swing the cover out and off).
Install four (4) good quality Alkaline “AA” size batteries ensuring the polarity is in the correct orientation as shown inside the battery compartment.

Refit the battery cover by inserting the tabs into the slots and then swing closed and push shut until it clicks into place.
Zip the appliance cover ensuring it is fully zipped closed.

NOTE: Remove Batteries if the appliance is not going to be used for some time.

Completion and Storage

After you have finished using the appliance, unplug the power adaptor and disconnect from the appliance.
Store the appliance safely in its box and in a dry place.
Do Not wind the power cord around the appliance body as this will damage the cord over time. Simply loop the cable and place it next to the appliance.

Cleaning the Appliance

Turn off and unplug the appliance prior to cleaning.
Do Not immerse the appliance in water or any other liquid.
Clean only with a soft, slightly damp sponge.
NEVER allow water or any other liquids to come into contact with the appliance especially the control panel,  power socket or power adaptor.
NEVER use abrasive cleaners, solvents, steel wool, scouring pads, brushes, or strong chemicals that might or  might not be flammable and/or damage to the product to clean.

CAUTION: DO NOT IMMERSE IN WATER OR LIQUID.

Troubleshooting

Problem Cause Remedy
No Power. Power Not Switched On. Plug-in power adaptor and Switch On at

PowerPoint.If still no power, check the PowerPoint has power supplied by checking with another appliance such as a table lamp. If no power to the PowerPoint, call an electrician.
Power adaptor not plugged into the appliance| Insert small plug end on the Power adaptor into the appliance
**** If not using the power adaptor the Batteries may be flat| Replace old batteries with new batteries
If using batteries, they may not be inserted the correct way around| Ensure the battery polarity matched the direction as shown inside the battery compartment.
No Massage / Vibration| Appliance not switched on| Press the button
Vibration too Low / High| Speed Setting not selected as required.| Press the button a few times until the desired speed setting is selected.




Heat Function won’t operate

| If using batteries only, the heat function will not work.| Use the power adaptor.
If using the power adaptor, the Massage function must be in the High or Low- Speed setting| Press the button until the desired speed setting is selected.
i.e. High or Low
If using the power adaptor, the Heat button may not be in the On setting| With the massage function operating, press the Heat button.
Appliance turns off during use.| The appliance has an auto-off function which activates after approx. 15 minutes of use.| Allow the product to cool for at least 30 minutes and then turn it on again.

Warranty Against Defect

12 Month Warranty

Thank you for your purchase from Kmart.

Kmart Australia Ltd warrants your new product to be free from defects in materials and workmanship for the period stated above, from the date of purchase, provided that the product is used in accordance with accompanying recommendations or instructions where provided. This warranty is in addition to your rights under the Australian Consumer Law.

Kmart will provide you with your choice of a refund, repair or exchange (where possible) for this product if it becomes defective within the warranty period. Kmart will bear the reasonable expense of claiming the warranty. This warranty will no longer apply where the defect is a result of alteration, accident, misuse, abuse or neglect.

Please retain your receipt as proof of purchase and contact our Customer Service Centre 1800 124 125 (Australia) or 0800 945  995 (New Zealand) or alternatively, via Customer Help at Kmart.com.au for any difficulties with your product. Warranty claims and claims for expenses incurred in returning this product can be addressed to our Customer Service Centre at 690 Springvale Rd,  Mulgrave Vic 3170.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

For New Zealand customers, this warranty is in addition to statutory rights observed under New Zealand legislation.

IMPORTANT!
For all technical queries or difficulties in operating the product and for spare parts, contact H.E. Group customer service 1300  105 888 (Australia) and 09 8870 447 (New Zealand).

Documents / Resources

| anko Neck and Shoulder Massager with Heat [pdf] User Manual
Neck and Shoulder Massager with Heat, CF-6808
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References

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