tp-link AV1000 Gigabit Powerline Adapter User Guide

User Guide
AV1000 Gigabit Powerline Adapter
TL-PA7010 / TL-PA711

About This Guide

This guide is a complement to the Quick Installation Guide. The Quick Installation Guide provides instructions for quick internet setup, while this guide contains details of each function and demonstrates how to configure them in typical scenarios.

When using this guide, please notice that features of the powerline adapter may vary slightly depending on the model and software version you have, and on your location, and language. All images, parameters, and descriptions documented in this guide are used for demonstration only.

Conventions
In this guide, the following conventions are used:

Convention

|   Description
---|---
Teal Underlined| Hyperlinks are in teal and underlined. You can click to redirect to a website or a specific section.

Teal

| Key information appears in teal, including management page text such as menus, items, buttons, and so on.

Note:

| Ignoring this type of note might result in a malfunction or damage to the device.
Tips:|

Indicates important information that helps you make better use of your device.

Compatible with all HomePlug AV and AV2 Standard Powerline adapters. This product may not be compatible with routers or gateways with firmware that has been altered, is based on open source programs, or are non-standard or outdated.
Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.
*Maximum Powerline signal rates are the physical rates derived from HomeplugAV/AV2 specifications. Actual Powerline data throughput and Powerline range are not guaranteed and will vary as a result of network conditions and environmental factors, including electrical interference, the volume of traffic and network overhead, AFCI circuit breaker, and Powerline being located in a separate circuit.

More Info

•  The latest software, management app and utility are available from the Download Center at http://www.tp-link.com/support.
• The Quick Installation Guide (QIG) can be found where you find this guide or inside the product package.
• Specifications can be found on the product page at http://www.tp-link.com.
•  A Technical Support Forum is provided for you to discuss our products at http://forum.tp-link.com.
• Our Technical Support contact information can be found at the Contact Technical Support page at http://www.tp-link.com/support.

Get to Know Your Powerline Adapter

This chapter introduces what the powerline adapter can do and describes its appearance.
It contains the following sections:

• Product Overview
•  Product Appearance

Product Overview
TP-Link powerline adapter aims to extend your existing home network, with the help of your home’s electrical circuit.
Product Appearance
Your powerline adapter may differ in appearance slightly from that depicted because of the region and product version.
LED Legend

LEDs indicate the powerline adapter’s working status. For more details, please refer to the following table.

Power

| On/Off

| The powerline adapter is on or off.

Once every second: Pairing is in process.

Blinking| Once every 3 seconds: Power-Saving Mode* is on.

Powerline

| Yellow-green| The powerline adaptor is in a location with good signal strength.
Red| The powerline adaptor is in a location with poor signal strength. We recommend trying another wall socket.
Off| The powerline adapter is not connected to any powerline network.

Ethernet

| On| The Ethernet port is connected.
Off| The Ethernet port is not connected.

• If the device connected to the adapter is turned off or inactive for more than 5 minutes, the powerline adapter will automatically switch to Power-Saving Mode.

Physical Interface

Power Plug
The powerline adapter has a Plug that can be connected to any power socket.
Pair Button
Press and hold the button for 1 second to join a powerline network. Go to Secure Your Powerline Network by Pairing for more information.
Press and hold the button for more than 6 seconds to reset the powerline adapter to factory defaults.
Ethernet Port
Connect the Ethernet port to your wired devices, such as a computer, a router or a game console, via an Ethernet cable.

Use Your Powerline Adapter

This chapter guides you on how to use the powerline adapter.
It contains the following sections:

• Before You Start
• Extend Your Wired Network by Plug & Play
• Secure Your Powerline Network by Pairing
• Add Another Powerline Adapter
•  Manage Your Powerline Network via tpPLC Utility

Before You Start
Powerline adapters work in pairs. You should have at least two powerline products to build a powerline network. To optimize your network performance, please follow these principles:

•  All powerline adapters should be on the same electrical wiring system.
• Avoid plugging in powerline adapters and high-powered household devices (such as washing machines and refrigerators) close to one another.
• Plug the powerline adapter directly into a wall outlet. Do not plug the powerline adapter into a power strip, extension cord, or surge protector.

Extend Your Wired Network by Plug & Play
I want to:
Use two powerline adapters to set up a new powerline network in my house.
For example, I have a router in my house, but there are not enough LAN ports for all my wired devices. I don’t want complex and expensive cabling. People told me that I can solve this problem with two powerline adapters.
How can I do that?

1.  Connect one of the powerline adapters to an available LAN port of the router using
   an Ethernet cable.

2. Plug the powerline adapter into a wall outlet.

3.  Plug the other powerline adapter into a wall outlet on the same electrical circuit.
   Wait until the powerline LED turns on.
   Note: If the Powerline LED is red or off, refer to Q2. What should I do if the Powerline LED is red or off? for detailed information.

4.  Connect your wired device, such as a computer or game console, to the powerline adapter via an Ethernet cable.

Done! Now enjoy the internet!

  Secure Your Powerline Network by Pairing
All powerline adapters share some common factory settings and can communicate with one another. If you want your powerline adapters to communicate only with your own powerline adapters, you should pair them.  Thus a secured powerline network is formed and other powerline adapters can no longer join your powerline network without being paired.
Note: You can only pair two devices at a time.
I want to:
Secure my powerline network and prevent other powerline devices from being added to my network.
For example , I’ve extended my network using the Plug & Play method. Now I want to secure my network.
How can I do that?

1. Verify all powerline devices’ Power LEDs ****are solid on.
   Tips: We recommend that you plug in your powerline devices near each other, or as close to each other as possible when pairing. Your settings will not be affected. The devices can be relocated to where they are needed once pairing is complete.

2. Press the Pair button on one of the powerline devices for 1 second. Its Power LED starts blinking.

3. Within two minutes, press the Pair button on another powerline adapter for 1 second. Its Power LED starts blinking. When the Powerline LED turns on, the pairing process is complete.

Done! Enjoy your secure powerline network!

Add Another Powerline Adapter
I want to:
Add a new powerline adapter into the existing powerline network to extend my network.
For example, I’ve already set up a powerline network using powerline devices, but the network does not reach everywhere I need it to. I purchased another one to further extend my network.
How can I do that?

1.  Plug the new powerline adapter into a wall outlet near one of the existing powerline devices.

2. Wait for a minute, and check whether the Powerline LED turns on. If it’s on, skip stepping 3. If it’s not, continue with step 2 to pair the new powerline adapter into the secured powerline network.
   a . Press the Pair button on one of the existing powerline devices for 1 second. Its Power LED starts blinking.
   b . Within two minutes, press the Pair button on the new powerline adapter for 1 second. Its Power LED starts blinking. When the Powerline LED turns on, the pairing process is complete.

3. Relocate the new powerline adapter to the place where wired internet access is needed.

Done! Enjoy the internet through your extended network!

Manage Your Powerline Network via tpPLC Utility
The tpPLC utility enables you to view and manage your TP-Link powerline network. Its bold and intuitive interface helps you easily configure each powerline device. You can find the utility and its user guide on the product support page at http://www.tp-link.com.

FAQ (Frequently Asked Questions)

Q1. How do I reset my powerline adapter?
With the powerline adapter plugged into the wall socket, press and hold its Pair button for more than 6 seconds until the Power LED goes off momentarily and comes back on.
Q2. What should I do if the Powerline LED is red or off?
If the powerline LED is red:

•  The powerline adapter is in a location with poor signal strength. Try another wall socket.
  If the powerline LED is off:

• Try another wall socket and make sure all powerline devices are on the same electrical circuit.

•  Try to set up a powerline network by pairing. Refer to the section above Secure Your
  Powerline Network by Pairing for instructions.

•  If the problem persists, contact our Technical Support.

Q3. How to troubleshoot if there is no internet connection via my powerline network?

• Make sure all powerline devices are on the same electrical circuit.
• Make sure the Powerline LEDs **are lit on all of your powerline devices. If they are not, pair all powerline devices according to Secure Your Powerline Network by Pairing**.
• Make sure all devices are correctly and securely connected.
• Verify that you have an internet connection by connecting your computer directly to the modem or the router.

Q4. What can I do if a successfully paired powerline device does not reconnect after it has been moved to a new location?

• Try another socket on the same electrical circuit.
• Try to pair it again, and make sure the Powerline LED ****is on.
• Check for possible interference due to washing machines, air conditioners or other household appliances. some powerline devices have an integrated electrical socket. You can plug appliances into this socket to remove the electrical noise originating from them, using a power strip if necessary.

COPYRIGHT & TRADEMARKS
Specifications are subject to change without notice. is a registered trademark of Technologies Co., Ltd.  Other brands and product names are trademarks or registered trademarks of their respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from TP-Link Technologies Co., Ltd.  Copyright © 2019 TP- Link Technologies o., Ltd. All rights reserved.

FCC compliance information statement

Product Name: AV1000 Gigabit Powerline Adapter
Model Number: TL-PA7010 / TL-PA711
Responsible party:
TP-Link USA Corporation, d/b/a TP-Link North America, Inc
Address: 145 South State College Blvd. Suite 400, Brea, CA 92821
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6803
E-mail: sales.usa@tp-link.com
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If  this equipment does cause harmful interference to radio or television reception, which can be determined by  turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of  the following measures:

•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
   Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. We, TP-Link USA Corporation, have determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part  15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
   Issue Date: 2019.02.01

CE Mark Warning

This is a class B product. In a domestic environment, this product may cause radio interference, in which case  the user may be required to take adequate measures.
EU Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/30/EU, 2014/35/EU, 2009/125/EC and 2011/65/EU.
The original EU declaration of conformity may be found at http://www.tp- link.com/en/ce
Canadian Compliance Statement
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and  Economic Development Canada’s license-exempt RSS(s).
Operation is subject to the following two conditions:

1. This device may not cause interference
2.  This device must accept any interference, including interference that may cause undesired operation of the device.

Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
CAN ICES-6/NMB-6

**

Safety Information**

•  Keep the device away from water, fire, humidity or hot environments.
•  Do not attempt to disassemble, repair, or modify the device.
• The socket outlet shall be installed near the equipment and shall be easily accessible.
• Plug the powerline devices directly into the wall outlets but not the power strips.
• Alert to service person (for UK version product)

CAUTION NEUTRAL FUSING
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

This product bears the selective sorting symbol for waste electrical and electronic equipment (WEEE).  This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys new electrical or electronic equipment.

References

• TP-Link Community
• Link: Simple, secure one-click payments
• CE Regulatory Compliance | TP-Link
• TP-Link Product Support - Wireless Networking Equipment Support
• WiFi Networking Equipment for Home & Business | TP-Link

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