tp-link Deco X50-DSL Whole Home Mesh WiFi 6 Router User Guide

: October 30, 2023
: tp-link

Table of Contents

About This Guide
Appearance
Before You Start
Set Up Your Deco for DSL Modem Router Mode
Set Up Your Deco for Wi-Fi Router Mode
FAQ
Authentication
Safety Information
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

User Guide
AX3000 VDSL Whole Home
Mesh Wi-Fi 6 Gateway

About This Guide

This guide provides a brief introduction to AX3000 VDSL Whole Home Mesh Wi-Fi 6 Gateway and regulatory information.
Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience.
Conventions
In this guide, the following conventions are used:

Convention	Description
Deco	Stands for Deco Whole Home Mesh Wi-Fi System/Unit.
Underline	Hyperlinks are in teal and underlined. You can click to redirect to

a website or a specific section.
Teal| Key information appears in teal, including management page text such as menus, items, buttons and so on.
Note:| Ignoring this type of note might result in a malfunction or damage to the device.
Tips:| Indicates important information that helps you make better use of your device.

More Info

Specific product information can be found on the product page at https://www.tp-link.com.
A Technical Community is provided for you to discuss our products at https://community.tp-link.com.
Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https://www.tp-link.com/support.

Speed/Coverage/Device Quantity Disclaimer
Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.
Wi-Fi 6 Disclaimer
Use of Wi-Fi 6 and other features including OFDMA, MU-MIMO, 1024- QAM, and BSS Color require clients to support the corresponding features.
Seamless Roaming Disclaimer
Clients need to support 802.11k/v/r and may require additional set up. Performance may vary depending on the client device.
WPA3 Disclaimer
Use of WPA3 encryption requires clients to also support the corresponding feature.
HomeShield Disclaimer
HomeShield includes the Free Basic Plan. Fees apply for the Pro Plan. Visit https://www.tp-link.com/homeshield/ for more information.

Appearance

Each Deco has an LED that changes color according to its status, four RJ-45 Ethernet ports, a DSL port, a power slot, and a Reset button.
Tip: The product label can be found at the bottom of the product.

tp-link Deco X50-DSL Whole Home Mesh WiFi 6 Router -
overview

Before You Start

You can set your Deco as a DSL modem router or a Wi-Fi router to meet the needs of different network scenarios.
DSL Modem Router Mode
When working in DSL Modem Router mode, Deco connects to the internet via a phone cable.
Follow Set Up Your Deco for DSL Modem Router Mode to set up your Deco. tp-
link Deco X50-DSL Whole Home Mesh WiFi 6 Router - Modem Router
Mode Wi-Fi Router Mode
When working in Wi-Fi Router mode, Deco connects to the internet via an Ethernet cable. If you already have a modem or your internet comes via an
Ethernet cable from the wall, you can set the Deco as a regular Wi-Fi router to share the internet.
Follow Set Up Your Deco for Wi-Fi Router Mode to set up your Deco. tp-link
Deco X50-DSL Whole Home Mesh WiFi 6 Router - Modem Router Mode
1

Set Up Your Deco for DSL Modem Router Mode

When working in DSL Modem Router mode, Deco connects to the internet via a phone cable. The intuitive Deco app guides you through an easy setup process that gets each unit up and all your devices connected and online.
Follow the steps below to set up your Deco for DSL Modem Router mode. Here we take Deco X50-DSL as an example.

Get the Deco app
Download and install the Deco app from Google Play or App Store, or by scanning the QR code below.https://www.tp- link.com/app/qrcode/?app=deco
Log in with TP-Link ID
Open the app and log in with your TP-Link ID. If you don’t have a TP-Link ID, create one first.
Tip: If you forgot your login password, tap Forgot Password. The app will help you reset your password.
Select your Deco model
Search for and select your Deco model. If you have more than one Deco model, tap the question below the search box to check how to maximize the overall network.
Choose an operation mode
Select Use as a DSL Modem Router.
Plug in your devices
Connect your Deco to the splitter or directly to the phone jack with the provided phone cable.
Power on Deco
Power on your Deco and wait until the LED pulses blue.
Connect to your Deco’s Default Wi-Fi
Connect to the Deco’s Wi-Fi using the default SSID printed on the product label.
Specify your Deco’s location
Select or custom a location for your Deco. The location will be used as the name of your Deco.
Select your ISP
Choose your current region and ISP (Internet Service Provider). If you can not find your ISP in the list, select Other.
Select your DSL connection type
Select the DSL connection type you need.
Connect your Deco to the internet
Select the internet connection type and enter the VLAN ID. If you are not sure, contact your internet service provider.
Create your Wi-Fi network
Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi.
Connect to your Wi-Fi network
Connect your smartphone/tablet to the Deco’s Wi-Fi.
Setup complete
Your Deco network is now up. You can connect your devices to the Deco network.

Set Up Your Deco for Wi-Fi Router Mode

When working in Wi-Fi Router mode, Deco connects to the internet via an Ethernet cable. If you already have a modem or your internet comes via an Ethernet cable from the wall, you can set the Deco as a regular wireless router to share the internet.
Follow the steps below to set up your Deco for Wi-Fi Router mode. Here we take Deco X50-5G as an example.

Get the Deco app
Download and install the Deco app from Google Play or App Store, or by scanning the QR code below.https://www.tp-link.com/app/qrcode/?app=deco
Log in with TP-Link ID
Open the app and log in with your TP-Link ID. If you don’t have a TP-Link ID, create one first.
Tip: If you forgot your login password, tap Forgot Password. The app will help you reset your password.
Select your Deco model
Search for and select your Deco model. If you have more than one Deco model, tap the question below the search box to check how to maximize the overall network.
Choose an operation mode
Select Use as a Wi-Fi Router.
Plug in and power on Deco
Power off your modem. Connect your Deco to the modem and power them both on.
If you don’t have a modem, connect your Deco directly to the Ethernet outlet .
Connect to the Deco’s Wi-Fi
Wait until the LED pulses blue, then connect to the Deco’s Wi-Fi using the default SSID printed on the product label.
Specify your Deco’s location
Select or custom a location for your Deco. The location will be used as the name of your Deco.
Connect your Deco to the internet
Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.
Create your Wi-Fi network
Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi.
Connect to your Wi-Fi network
Connect your smartphone/tablet to the Deco’s Wi-Fi.
Setup complete
Your Deco network is now up. You can connect your devices to the Deco network.

FAQ

Solutions to common problems during setup or use are provided here for reference. Follow the steps in the provided link to solve your problem.
If problems still exist, contact us: https://www.tp-link.com/support

Q1. What should I do if I fail to configure the main Deco and get stuck on “We couldn't find Deco”?

Q2. What should I do if I fail to configure the satellite Deco and get stuck on “We couldn't find another Deco”?

Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection”?

Q4. What should I do if my wireless devices cannot connect to Deco?

Q5. What should I do if Deco suddenly lost internet access?

Q6. How can I find a suitable spot for my Deco?

Q7. What can I do if the Deco app isn't working properly?

Authentication

FCC Compliance Information Statement
Product Name: AX3000 VDSL Whole Home Mesh Wi-Fi 6 System
Model Number: Deco X50-DSL

Component Name	Model
I.T.E Power Supply	T120150-2B4

Responsible party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: [email protected]
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This quipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.
To comply with FCC RF exposure compliance requirements, this grant is applicable to only Mobile Configurations. The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC regulations restrict operation of this device to indoor use only. The operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10000 feet. Operation of transmitters in the 5.925-7.125
GHz band is prohibited for control of or communications with unmanned aircraft systems.
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2023-04-26
FCC Compliance Information Statement
Product Name: I.T.E POWER SUPPLY
Model Number: T120150-2B4
Responsible party:
TP-Link USA Corporation
Address: 10 Mauchly, Irvine, CA 92618
Website: http://www.tp-link.com/us/
Tel: +1 626 333 0234
Fax: +1 909 527 6804
E-mail: [email protected]
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC regulations restrict operation of this device to indoor use only. The operation of this device is prohibited on oil platforms, cars, trains, boats, and aircraft, except that operation of this device is permitted in large aircraft while flying above 10000 feet. Operation of transmitters in the 5.925-7.125
GHz band is prohibited for control of or communications with unmanned aircraft systems.
We, TP-Link USA Corporation, has determined that the equipment shown as above has been shown to comply with the applicable technical standards, FCC part 15. There is no unauthorized change is made in the equipment and the equipment is properly maintained and operated.
Issue Date: 2023-04-26
CE Mark Warning
This is a class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.
OPERATING FREQUENCY(the maximum transmitted power)
2412MHz—2483.5MHz (20dBm)
5150MHz—5250MHz (23dBm)
5250 MHz -5350 MHz (23dBm)
Frequency band: 5150 – 5250 MHz:
Indoor use: Inside buildings only. Installations and use inside road vehicles and train carriages are not permitted. Limited outdoor use: If used outdoors, equipment shall not be attached to a fixed installation or to the external body of road vehicles, a fixed infrastructure or a fixed outdoor antenna. Use by unmanned aircraft systems (UAS) is limited to within the 5170 – 5250 MHz band.
Frequency band: 5250 – 5350 MHz:
Indoor use: Inside buildings only. Installations and use in road vehicles, trains and aircraft are not permitted. Outdoor use is not permitted.
EU declaration of conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU and (EU)2015/863. The original EU declaration of conformity may be found at http://www.tp-link.com/en/ce
RF Exposure Information
This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection.
The device complies with RF specifications when the device used at 20 cm from your body.
National restrictions
Attention: This device may only be used indoors in all EU member states and EFTA countries, and Northern Ireland.
Attention: This device may only be used indoors in Great Britain.

| AT| BE| BG| HR| CY| CZ| DK
---|---|---|---|---|---|---|---
EE| Fl| FR| DE| EL| HU| IE
IT| LV| LT| LU| MT| NL| PL
PT| RO| SK| SI| ES| SE| UK

UKCA Mark
UK Declaration of Conformity
TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017.
The original UK Declaration of Conformity may be found at https://www.tp- link.com/support/ukca/
National restrictions
Attention: This device may only be used indoors in Great Britain.
UK

Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:

This device may not cause interference
This device must accept any interference, including interference that may cause undesired operation of the device.

Caution:
The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
DFS (Dynamic Frequency Selection) products that operate in the bands 5250- 5350 MHz.
Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)

Equipment name:
AX3000 VDSL Whole Home Mesh Wi-Fi 6
Gateway| Type designation (Type)
Deco 50-DSL
---|---
Unit| Restricted substances and its chemical symbols
Lead (Pb)| Mercury (Hg)| Cadmium (Cd)| Hexavalent chromium (Cr 6)| Polybrominated biphenyls
(PBB)| Polybrominated diphenyl ethers
(PBDE)
PCB| 0| 0| 0| 0| 0| 0
*at| 0| 0| 0| 0| 0| 0
tRiAliqg| | 0| 0| 0| 0| 0
ItfthRIV24| —| 0| 0| 0| 0| 0
Note 1 : “Exceeding 0.1 wt %” and “exceeding 0.01 wt %” indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.
Note 2: “0” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.
Note 3: The ” — ” indicates that the restricted substance corresponds to the exemption.

Safety Information

Keep the device away from water, fire, humidity or hot environments.
Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don’t hesitate to contact us.
Do not attempt to disassemble, repair, or modify the device. If you need service, please contact us.
Do not use damaged charger or USB cable to charge the device.
Do not use any other chargers than those recommended.
Do not use the device where wireless devices are not allowed.
Adapter shall be installed near the equipment and shall be easily accessible.
This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.
Operating Temperature: 0°C~40°C (32°F~104°F)
Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

Explanation of the symbols on the product label

Symbol	Explanation
****	DC voltage
Caution
****	Operator’s manual
Indoor use only
Polarity of d.c. power connector
Class II equipment
Energy efficiency Marking
RECYCLING

This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.
User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.