REXTON TeleCare User Guide

REXTON TeleCare

Rexton TeleCare User’s Quick Guide

Download the Rexton App to your iPhone or Android smart phone before your fitting.

Download Instructions

1. Go to your app store
2. Type Rexton App in search bar
3. Tap “Get” (or cloud icon) or “Install”
4. Follow the instructions on screen

Rexton App Controls

1. Telecare access for remote adjustments
2. Volume change
3. Program change
4. Sound Balance (Treble and Bass)
5. Battery status
6. TV Streaming *
7. Directional hearing
   Accessory required

The Rexton app allows you to visit your Costco dispenser for hearing aid adjustments from anywhere after your initial fitting – without having to return to the hearing center.
Your Costco dispenser can walk you through the one-time activation at your fitting or you can activate later should you want a remote support session.

How to activate TeleCare

1. Tap Menu

2. Tap Settings

3. Tap App Settings

4. Tap Connect to TeleCare
   Accept Terms ad allow microphone and camera acess

5. Enter Activation Code (provided by dispenser or text message)

6. Tap Ok
   You are now ready for remote appointments

Preparing for a Virtual Appointment

• Fully charge your hearing aids and phone
• Be in an area that has a strong cell signal (3 or more bars)
• Have your Rexton app open at appointment time

Attending Your Appointment

1. Accept incoming call from your dispenser (Costco)

2. Tap Ok to allow adjustments to your hearing aids
   Discuss your concerns while adjustments are made

3. Your Costco dispenser will end the call when complete
   Restart your hearing aids (via rocker switch or charger)

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