WEILAILIFE 5.0 Megapixel Outdoor Wireless Security Camera System User Guide

WEILAILIFE Wireless Video
Security System Manualwww.weilailifetech.com

5.0 Megapixel Outdoor Wireless Security Camera System

Thank you for purchasing our products. Be sure to read this instruction manual thoroughly before use the product appropriately

1. After receiving the product, Please double check product parts. Contact our customer service if it has damaged or missing parts, wrong item, etc.

2. We recommend that you do the installation work after confirming that the product is working properly. (Make sure the camera image is properly displayed on the monitor or HD TV.)

3. Before installation, please scan the following link or QR code to watch the installation demo video on Youtube.https://youtu.be/VdQYIIdlizQ

4. Cannot get any display on home monitor from the NVR system: There is NO Picture if All-in-One Computer or Laptop is Connected to NVR Box Directly. Please DON’T Do That.
   The default output resolution of the NVR is 1280*1024, which may not be compatible with some monitor screens. There’re few trouble shooting you can try.
   a. Connect PC/TV monitor with NVR box by VGA cable first. On the monitor, make sure the “input” is set to VGA.If no VGA cable, try another monitor with HDMI cable until getting video on the monitor screen. Don’t forget to change the input to HDMI ona TV.
   b. When you see the video on another monitor, right click themouse> System setup>- General setup&Screen setup, adjust the VGAresolution to 1024×768, click OK finally. Change to connect system with the first TV monitor, check if you can see the video once connected.

5. To make sure the safety of your system, please change the password on your monitor screen. Right Click on the home screen of your monitor, navigate to System setup>System admin, click User on the left menu bar >Set password>Create a password and type it in the field (Keep it short. 8 characters Max.)> repeat new password>Click ok. Be sure to remember your password.

6. Depending on the production time, the product information in this manual may differ from the actual product. Note that It matches the real product.

Safety Notice

1. Please do not store or use the NVR in a place that is hot, humid, dusty or oily, or subject to vibration.
2. Please place the NVR horizontally and install it in a well-ventilated place. Do not block the ventilation holes.
3. Please do not place anything on the NVR. Be careful not to get wet.
4. Please note that if the ambient temperature and humidity are high, water vapor may appear inside the product due to the temperature differance.
5. Check the supply voltage. Please do not use voltages other than the indicated power supply voltage. Keep power cords away from heating equipment.
6. If dust collects inside the device, it may cause malfunction. We recommend that you clean it regularly. Be sure to turn off the power when cleaning this product.
7. For your safety, please be sure to turn off the power when moving or notin use for a long time.
8. If you find abnormal conditions such as smoke and odor, please stop using it immediately and turn off the power.

Introduction

Product parameters
Wireless Security NVR Specification

WIFI Camera Specification

Progressive Scan Sensor
Signal System| PAL/NTSC| PAL/NTSC| PAL/NTSC
Resolution| 1920X108016:9 High Definition| 2048X1536 4 : 3 High Definition| 2560×196016:9 Nigh Definition
Minimum illumination| Color: 0.1 Lux; B/W: 0.01 Lux
Shutter| 1/25s to 1/25.000s
Lens3.| 3.6mm
OSD| Date lime & Tdle(NVR system can change Title name)
White Balance| Auto
Day & Night| IR cut tiller with auto switch
Technical Parameters| 30-DNR| Auto
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Mirror/Flip| On I Off(NVR system setup)
Smart Stream| Dual-stream: 1920×1080@151ps 640×360@151ps| Dual-stream: 1920×1080@151ps 540×360@151ps| Dual-stream 1920×1080@15fps 540×480@15Ips
Signal /noise rate| > 39.1 Db
Interface| RJ45 / WIFI 802.11b1g/n
Anti-thunder Level| Standard IEC61000-4.5
General Specification| Working Temperature/Humidity| -4°F to +140°F/ 30% to 80% RH
Storage Temperature/Humidity| -20°F to +180°F / 20% to 90% RH
Power Input| DC12V-1A
Power consumption| ≤56W
Size| 666*180mm
Weight| 500g
Level of Protection| IP66

Before setting camera system, please visit our website: www.weilailifetech.com to watch demo videos. You can also scan the QR code below to get our after-sales support.

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Facebook Online Service
https://m.me/100493744969018?ref=w10237784| Setup Demo Video Or Visit
https://youtu.be/VdQYIIdlizQ

System Components

Wireless 8 Channel Network Video/Audio Recorder X 1
12V2ANVR Power Cord 3FT X 1
Al Wireless Camera With Antenna X 2/4/6/8
12V1A Camera Power Cord 10FT X 2/4/6/8
Network Cable 3 FT X 1
UBS Mouse X 1
Extended Antenna 10FT X 1/2/4
HDMI Cable X 1
Manual X 1
Sticker X 4/8 The Appearance of The Product will Vary According to The Configuration

Installation Settings

3.1 Connect NVR to AC power adapter.
Note:
NVR AC power adapter is 12V 2A, while cameras AC power adapter is 12V 1A. Please make sure the power connect is right.
Power adapter supports input from AC 110-240V.
3.2 Connect NVR to monitor with HDMI / VGA cable
Note:
Please do not use laptop monitor or all-in-one PC as camera system monitor. TV or PC monitor would be a perfect choice.
Please use a HDMI cable or a VGA cable to connect NVR to monitor.
Switch TV to HDMI mode or VGA mode.
3.3 Connect the mouse to the USB port at the back of NVR
3.4 Log in your account
Note:
No password is required for first time log in, as shown below.
There’s no password for initial tog in, shown as picture below, Please change your password after initial system setup. 3.5 Connect cameras to AC power adapter.
Note:
AC adapter for camera is 12V1A. Tighten the camera’s antenna to boost the camera’s wireless signal. Please cover the front of each camera to see ifthe infrared lights work If not, please contact our customer service [email protected] for help.Also please make sure antennas are fastened tightly, otherwise the signal of cameras will be decreased. Interface description
Antenna port: Double antenna can extend WI-FI range.
WAN port: Connects to the Internet.
VGA port: Hooked up to liquid crystal display.
HDMI port: Connects to high-definition TV.
USB port: Connects You can connect to mouse or USB Device.
NVR power input: 12V 2A.
Camera power input: 12V 1A.
RJ45 port: For matching code and wired connection between IPC camera and NVR.Our Wifi NVR kitis already matched code before delivery.If you need to re- match code or use wired connection, please referto how to add IP camera as below.
3.6 Pair cameras to the system
Note:
Cameras are paired to system as default by manufacturer.If cameras lose signal or you need to add other cameras to system, please follow the instructions below to pair them manually:
(a) Please connect camera to power cord, making sure cameras are powered up. and keep infrared lights on (Cover the front of cameras then you can see the infrared lights clearly)
(b) Connect camera to NVR by ethernet cable.
(c) Right click on the main interface and select Video Manage(if need password,please refer to setp 4 mentioned above:Log in your account)
(d) Change Protocol to N1, and click REFRESH.
(e) When camera is detected by system, camera information will show up in the upper top table table as picture below and then click MATCH CODE.(f) After codes are matched successfully, camera information will be moved to bottom table,and seen as added device. Please make sure that camera status is CONNECT SUCCESS.
Repeat step 6 if more cameras need to be added.
Note:
After cameras are connected successfullly, unplug ethernet cable and mount the camera to the location as planned.

APP Settings

Note:
Please connect NVR to Router in your property by Ethernet cable. To remote access your camera system, Internet support is required.
4.1 Download
(a) Scan OR code below to download ‘Honestview’App. It can also be downloaded from app store. Or search ‘Honestview’ in app store and download accordingly or Use Backup APP”Eseecloud”.

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http://www.e-seenet.com/download/indexm.php?p=HonestView| http://www.dvr163.com/download/indexm.php

4.2 Register
First an account has to be created by using your email or phone number, then a verification code will be sent to your email or phone number, then you can log in.
Note:
Eseecloud is only compatible with system versions above IOS 9.0 and Android 5.1 4.3 Connect Wireless Surveillance System to APP
There are two ways to connect a wireless system to APP
(a)Scan QR code
(b)Log in your cloud account
(a) Scan QR code
Click the ‘+’ icon in the upper right corner to enter the scan code interface Scan Cloud ID OR Code on NVR Or Scan the QR code at NVR System*System Setup”->Network Setup-> “Network Setup”(b) Log in your Cloud account
Click the ‘+’ icon in the upper right corner to enter the scan code interface, then click ‘other ways to add’Choose ‘kit’, then enter your Cloud ID(you can find your Cloud ID at NVR cover or system network setup. The Password is the same with your camera system. Note:
No password required in first time system setup,just enter your Cloud ID, then click ‘complete’ in the upper right corner, wait for few seconds until add device successfully.
4.4 APP function description
[ Cloud Service ]: Enter the cloud service.
[ News ] : You can view motion detection notification messages.
[ Share] : You can grant the camera monitoring permission to others.
Up to 3 terminals can be monitored simultaneously.
[ Play] : recordings saved in HARD DRIVE in NVR box. You can play the saved recording.Hard disk (HDD) is required to use this feature.
[Device ] : Display all camera systems added to the APP.
[ Mall] : Enter the mall.
[ Me ] : You can view information. settings. management, etc. Enter cloud services.
[SD ] : Switch between high definition (HD) and standard definition (SD) modes.
[ Sound ] : You can hear the sound of the monitored location
[ Screenshots ] : You can save screenshots,
[ Recording ] : You can record surveillance images on your smartphone.
[Full Screen] : You can display in full screen.
[ Zoom]: You can zoom the screen. Only products with PTZ function are supported.
[PTZ] : You can control the pan/tilt/zoom functions of the camera. This function is only compatible with products with PTZ function.
[ Alarm ] : Click to make an alarm sound.
[ intercom ]: Press and hold the call to talk through the camera. This feature is only available for products with call function..

Laptop Setting

5.1 Please downioad CMS EseeCloud on www.weilailifetech.com website.
Note:
Please visit: www.weilailifetech.com. Click Download.
For PC(Windows), please download:CMS Program for PC (Windows)
For MAC, please download: CMS Program for Mac
5.2 Install CMS on your computer/laptop/Mac.
5.3 Login to Eseecioud, username:admin.password keep in blank Without password, need not input.
5.4 Click ADD to add your camera system on computer. 5.5 Fill in CLOUD ID, PASSWORD, NUMBER OF CHANNELS.
Note:
Cloud ID is at the right down corner of your monitor, please keep Cloud ID online by connect NVR to router with an Ethernet cable.
PASSWORD is your camera system password.
Number of Channels means the number of your cameras. 5.6 Click FINISH and wait for a few minutes to ensure that cameras are add to system successfully.
5.7 You can PLAYBACK, RECORD and SCREENSHOT (Hard drive is required to achieve these functions).

Emali Settings

Note:
Go to System setup-Channel setup-motion detection, select the channel as need, check on ‘Email notice’, click ‘apply’ to network setup-Email. 6.1 In the E-mail setup interface, the following items need to be configured:
(a) Enable E-mail function
(b) SMTP Server: The input format is smtp.live.(yahoo./gmail.)com
(c) Portis 25
(d) Username: Your username of your mailbox (for example: if your mailbox is [email protected], your username is [email protected])
(e) Password: Password of your email. The password must iess 10 letters.
(f) Encryption Type: You don’t need to select it. but if the test fails, modify itto SSL
(g) Sender: Your email address(for example: [email protected])
(h) Sendee: The email address you use to receive email from the sender (for example: [email protected])
(i) Subject: default is ok, you can change according to your need
(j) Interval: The time interval for receiving emails (if you set a high frequency of alerts and the capacity of the receiving mailbox is small, it may be impossible to receive new alerts due to insufficient capacity)
(k) Enable Health Mail:Used to detect the NVR’s input is running normally
(1) Health mail interval: The time interval for sending messages when the device is running normally
Note:
Please enable POP/IMAP in your email account settings. Mailboxes such as Gmail/Yahoo need to set NVR App Password
Login yahoo account. close “two-step verification”. meantime Allow apps that use less secure sign in. As below:

Enhance Camera Wireless Signal

Note:
There are four ways to enhance camera signal when necessary.

1. Screw tight the antenna and make sure it is straight up. If the system is showing IPC disconnect or if the camera is too far from the NVR, it may cause disconnect.At these points,take the camera down and put it next to NVR. If the NVR lost signal then the camera will not connect.
2. Connect the extension antenna to the camera.And place Antenna Extension Cord indoors, which can also enhance the camera signal.
3. Wi-Fi extender can enhance the signal of the camera.If necessary, you can buy it in the WEILAI official store.
4. Use repeater to enhance signal.Place the mouse on the main interface, right-click, select video manage, select repeater,then you can see the different signal strengths corresponding to different channels. Just add your poor signa! camera to the channel with high signal strength. Operation steps: Click the ‘+’ icon > select the camera which is poor signal> click ‘apply’ > click ‘ok’

Enhance Wireless NVR Signal

8.1 To avoid signal confliction and intertink, Change WI-FI channel (a) Right click Mouse on NVR System , “System Setup’->Network Setup->“Wifi Setup”(b) Select a channel for NVR system. Note:
Adaptive channel can automatically match the WIFI channel suitable for NVR 8.2 T-MODE
Note:
T-MODE mode can avoid the mutual interference of electronic products in the same WIFI
(1) Click REGION, and Select T-MODE click “apply” to turn on the function. 8.3 Repeater Function

1. The repeater function cannot enhance the wireless signal of the Wi-Fi camera, but it can improve the wireless signal transmission between the camera with poor wireless signal and the NVR host by using the camera with good wireless signal as the repeater.
2. By properly setting the main camera and the relay camera, it is expected to be an improvement measure to extend the signal transmission distance or make the signal difficult to reach due to obstacles.
3. If the wireless signal cannot be improved even with the repeater function, the camera may have exceeded the range that the NVR main unit can cover, so install the camera close to the NVR main unit.
4. One camera can only be relayed to one camera.
5. One camera cannot be connected to multiple cameras. The signal value of the CH that is the master must be 50.
6. Delete Repeater: Move the mouse cursor to the upper right of the CHx being repeated, click the left mouse button to delete it, and click the “Apply” button.

HDD Settings

9.1 Auto overwrite settings

1. Click “System Setup” -> “General Setup” -> “HDD Setup” in the main menu.
2. “Overwrite” , If the hard drive capacity limit is exceeded, the oldest recorded data will be automatically overwritten. Check it and click Apply.

9.2 Format hard drive

1. Click “System Setup” -> “General Setup” -> “HDD Setup’ in the main menu.
2. Display hard drive information, sefect the hard drive to be formatted.
3. Click the “Format” button.

Note:
All data will be deleted after formatting the hard drive. 9.3 Optional Hard drive installation(If original NVR system was purchased without installed HDD)
Note:
Please turn off ali power before installation.

1. Unplug your NVR from power,unscrew and remove the top cover.
2. Connect the SATA cable and data cables from the NVR to the corresponding ports on your HDD(as shown).
3. Test if hard drive is functional before put cover back to NVR.If you turn on the power of the NVR without closing the cover, and the hard drive is powered on, you will feel a noticeable vibration in your hand. If you don’t feel vibration, try another HDD and try connecting again.
4. Hold the hard drive and NVR, gently turn it over and line up the holes on the hard drive with the holes on the NVR.Using a Phillips screwdriver, screw the provided screws into the holes.Assemble the cover.

Record Settings

Note:
The default setting is continuous recording (24-hour recording) mode.
Open System Setup -> Record Setup screen of the main menu.
10.1 Set up automatic delete of old files
1. Set up automatic deletion of old files
(1)Click SYSTEM SETUP, GENERAL SYSTEM, HDD SETUP.(2)Click DISABLE, and switch it to CUSTOM, and select days that you want to record( 4 cameras and 1 TB hard drive, can record about 30 days).
Note:
You can choose the automatic coverage mode. The system will automatically delete the old video and keep the new video when the hard disk is full recorded. You can also set your own date to periodically delete old recordings
10.2 Continuous Recording (24 hours recording)

1. Select the desired channel for continuous recording.
2. Click the red “Time” button.
3. Click “Select All”, and then click “Apply”.
4. If you want to make the same settings for other channels, click “Copy to”, select the channel number, click “OK’, and click “Apply”.

10.3 Time Recording (time zone specified recording)

1. Specify time zone. Select the channel to be recorded.
2. Click the red “Time” button.
3. Hold down the left mouse button and drag to select the date and time zone to be recorded, and click “Apply” to specify the recording time zone.
4. You can cancel the selected time zone by holding down the left mouse button and dragging the selected time zone and clicking “Cancel”.
5. If you want to make the same settings for other channels, click “Copy to”, select the channel number, click “OK”, and click “Apply”.

10.4 Motion Detection Recording

1. Select the desired camera channel for motion detection recording.
2. Click the green “Motion” button.
3. Hold down the left mouse button and drag to select the date and time zone of the motion detection recording, and click “Apply” to specify the time zone of the motion detection recording.
4. You can cancel the selected time zone by holding down the left mouse button and dragging the selected time zone and clicking “Cance!”.
5. If you want to make the same settings for other channels, click “Copy to”, select the channel number, click “OK”, and click “Apply”.

Video Playback

****Note:
Only system with hard drive supports video playback.

1. Right click at home video page, click VIDEO PLAYBACK.
2. Select the date and time, channels that you would like to play back.
3. If necessary, select TIME and MOTION play back.

Video Backup

Note:
Only system with hard drive supports video backup.

1. Right click at home video page. click VIDEO BACKUP.
2. Select date, time and channel that the video you would like to backup, and click SEARCH.
3. Select the videos that you would like to BACKUP. and click BACKUP button.
4. The screen will start count down for one minute. and please quickly unplug the mouse, and insert USB. The system will automatically backup videos in the USB.

Motion Detection

13.1 There are three ways to receive alarm when motion is detected.
(1)Buzzer: System will make alarm, and a triangle alarm sign wiil show on the left down corner of the screen. Click it, you will see the date, time and channel information when the motion was detected.
(2)Email: Ainform will be sent to your email when the motion was detected with a screen shot of the motion.
(3)APP: Anotification will be sent to you when the motion was detected.
13.2 Notification Settings
Open the “System Setup” -> “Channel Setup” -> “Video Detection” interface of the main menu.
(1) Channel: Select the channel that needs email notification, and check “Enable”  .
(2) Detection: Select “Motion”.
(3) Check before “E-Mail Notice”. You will be notified by email when movement is detected on the corresponding channel. Check it and click Apply.
Note:
Please enable Notification function in your cellphone 13.3 Function Description
Buzzer: The NVR has a built-in buzzer, when enabled, the buzzer will sound When enabled, NVR will beep when motion is detected.
Email Notice: When enabled, you will receive a notification email when motion is detected.
APP Alarm: When enabled, the APP will send a notification when motion is detected. (Note: Please turn on the notification function of your smartphone.)
Full Screen: When enabled, the alarm camera’s screen will be enlarged.
13.4 Detection Area Change Settings
Note:
By default, full screen is the detection area. Click “System Setup’ -> “Channel Setup” -> “Video Detection’ -> “Edit Area” in the main menu to open the detection area editing interface.

1. Right-click“Clear All’.
2. Hold down the left mouse button and drag to specify the area to be detected.
3. Right-click “Return”.
4. After completing the settings, click “Apply”.

Audio Function Settinge

14.1 Audio Function

1. Right click with the mouse > Select “System Setup” (The login interface appears for the first operation. The default password is blank. Please select “OK™ to log in.)
2. Select “Channel Setup” > Select a “Channel” > Configure the “Encode Mode” as “AV Stream’ > Click “Apply”

Note:

1. Do not install the camera in a noisy environment where the sound quality is disturbed for effective recording.
2. Please select the appropriate volume level in order to effectively record sound.
3. Do not install the camera near noisy equipment,such as machines or electrical machinery.

Help
What should I do if I turn on audio function but still no sound?

1. Make sure the monitor has a speaker, and the NVR and the monitor need to be connected through an HOMI cable.
2. Please confirm whether the camera has audio function and check if your camera has a microphone hole. (As shown below)
3. The NVR only play audio from one single camera each time, please make sure that turn on the audio of the selected camera.
4. Please confirm whether the volume of both the monitor and the NVR are appropriate. (As shown below)

14.2 Volume Control
(1) You can select “System Setup” -> “General Setup” -> “Volume” in the main menu to adjust.
(2) Click the Audio marker on the toolbar at the bottom of the main monitoring screen to turn audio on or off. Toolbar Description
Click to turn audio on/off.
Once selected, you can slide the mouse to zoom the screen.
Click to turn on/off floodlight lighting. (Only for products with floodlight.)
When selected, you can control the PTZ. (Only products with PTZ function can be used.)

Other Settings

1.Channet Switch
Example: If want Exchanging “Channel 1°and “Channel 3″, Please Click the “Video Manage” of main menu,Choice “Channel 1°.Chick up and down arrows of the left , the Channel list will move “Channel 1″Exchange to other Channel. 2.Screen Flip

1. Open the “Video Manage’ screen of the main menu, select the channel to be flipped, and click “Manual Edit”.
2. Click “image Roliover’, and then click “OK’.

3.Change Resolution
Main menu “System Setup”— “General Setup’ “Screen Setup” °VGA Resolution” can be changed.
4,Connect the wireless camera using wired connection

1. Open the “Video Manage” screen of the main manu,delete camera information required for wired connection.
2. Connect the camera to router with network cable.
3. Connect the NVR to the same router with network cable.
4. Click “Search”, and then click “Match Code”
5. When “channel added successfully” is displayed, the addition is completed.

Note:
A switch is required when connecting multiple cameras by wires. Use LAN cable to connect the NVR and camera to the switch, and use LAN cable to connect the switch to the router.
5.System Version Information
Go to system setup-system admin-system version.
6.Firmware Upgrade
For system security, if you need to upgrade the firmware, please contact customer service to provide the corresponding firmware.
7.Restore Factory Settings
Note:

1. After factory configuration, all NVR system settings and recordings will be reset.
2. Piease backup your important data before clicking “Factory setting”. (3)After reset, the camera needs to be added (paired) to the NVR system again.
3. Steps: please right click the main interface, select System selup>System Admin>Factory setting, then click Apply> Yes>OK.

8. Time Settings
Open the “System Setup” -> “General Setup” -> “Time Setup” interface of the main menu.
(1)If you have connected to the Internet:  Set “Enable” for “Sync Time”  .wait a few minutes to check if the time is in sync. Check it and click OK.
(2)If there is no synchronization or no network environment: Click “Advanced” to manually set the time.
16.Frequently asked questions

1. How long is my warranty?
   We provide one year warranty for the camera system. including cameras and NVR. It started from the purchase date on your receipt

2. How do reset password?
   Please understand that we are very strict with resetting password for security reason. Please email customer service with your Amazon or Walmart order number, your full name and address. The email address is: [email protected]

3. Can | add more cameras?
   Yes. Each NVR box can take 8 cameras maximum. You can add more cameras if you have less than 8 cameras now.

4. Are the cameras wireless?
   Yes, However, they are not cordless, which means you have to have power to support the cameras.

5. Do have to have a monitor?
   Yes, for initial setup. you need to have a monitor to see the system. It can be a TV, a computer monitor. Itis necessary to have a VGA or HDMI cable to connect it.

6. Why my cellphone doesn’t send me motion detection notification? Please make sure that your cellphone doesn’t disable notification function.

7. Which time zone i am in?
   At eastern coast of US, please set your time zone -5:00, and western coast, please set -8:00.

8. Why HDD is not found?
   Please make sure you have hard drive pre-installed in your NVR. When HDD is not found, please open top of NVR by a screw driver, and unplug and plug them back the wires, which are connected to hard drive After doing this, please check the middle light at the front of NVR is flashing, and the hard drive is vibrating.

9. Do i need internet to support the system?
   To remote access to the system from cellphone and computer, you need Internet to support the system. Please connect the NVR to router in your property with an ethernet cable.

10. What is the distance that the camera system can cover?
    Wireless cameras are affected by a lot of environments, so they can’t give a definite range of work. It is recommended that the NVR be placed in the center of the monitoring area, and the installation position of the (PC (wireless camera) and NVR should avoid the obstacle as much as possible.
    When the cameras are connected at the same time in an open area and there are no obstacles between the NVR and the IPCs, the IPC is placed in a spherical coverage area with a radius of 165 ft with the NVR ideally at the center. The recommended radius is reduced to 95 ft when there is one wall between the NVR and the IPCs. When there are two walls, itis reduced to 45ft radius (coverage is affected by the physical properties of the obstacles and the surrounding environment, this data is for reference only).

11. The camera working great in day, but in night vision part bright. Pic A: This Problem is Camera near the wall or others, Camera received reflection from wall.
    Please Adjust the camera installation angle, Avoid the wall. the problem witl been solved.

12. The camera working great in day time, butin night vision has reflection. Pic B: The camera cannot show clear picture of what’s outside at night through he window. The windows glasses will reflect to Camera. Please move camera to outdoor, the problem will be solved.

13. What should | do if | get high resolution?
    When HIGH RESOLUTION show tn video management. Go to SYSTEM SETUP-CHANNEL SETUP-ENCODE MODE. Select the channel number and click on RESOLUTION, and choose a tower one than what currently on the screen. Then click APPLY the save settings.

Customer Service

If you have any questions, Please contact us before you return the product or if you have any questions. We will try our best to assist you.
www.weilailifetech.com
[email protected](Reply in 24 hours)
Eastern time +1(904)717-0799 Monday-Friday 9:30am-5:00pm
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https://m.me/100493744969018?ref=w10237784
Service centre:
Tet:+1(904)717-0799 (Eastern lime Monday-Friday 9:00am-5:00pm)
Email: infogjweilailifetech.com(Reply in 24 hours)
Website-wew.wailailifetech.com

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