Rexton App for iPhone User Guide

Rexton App for iPhone

The new Rexton App allows you to use your smart phone or tablet as a remote to control your hearing aids.
With the Rexton App you also have the ability to participate in a virtual appointment, should you need to have adjustments made to your hearing aids, all without having to leave your home.

PAIRING HEARING AIDS TO IPHONE

1. Turn your hearing aids Off and On according to your user guide. You may hear a start up tune.
Hearing aids will be in discovery mode for 3 minutes. 2. Tap “Settings” from the home screen.
3. Tap “Accessibility”.
4. Tap “Hearing Devices”.
5. Tap the name of your hearing aids.
The model must be all on one line.6.Tap “Pair” in the pop up menu for each hearing aid.
7. Hearing aid information will be displayed upon completion.

INSTALLING THE APP

1. Tap the cloud icon in the app store and then tap “Open”.

2. Tap “Ok” to use Bluetooth if hearing aids are enabled.

3. Check the box to accept “terms and conditions”.

4. Tap “Allow” to receive notifications. This is required to use TeleCare.

5. Select a connection option:
   a. TeleCare*: this option allows future remote programming by your dispenser. Works with Bluetooth and non-BT.
   b. The QR code transfers hearing aid information to the app. Works with Bluetooth and non-BT.
   c. Bluetooth transfers all hearing aid data to the app including battery status. Works only with Bluetooth hearing aids.
   d. The Manual option is used with non-Bluetooth hearing aids if you don’t have a 6 digit code or QR code. You’ll need to grant access to microphone and camera to communicate with your dispenser.

6. If not done already, follow the instructions to pair your hearing aids to the phone.

7. Select an option for “Location”. Enabling this function allows the app to run in the background.

8. Tap “Ok” to allow Motion & Fitness to be used for the Motion Sense feature.

9. Tap “Let’s go” to begin using the app.

APP OVERVIEW

APP FEATURES

Programs (Fig. 1 & 2):
Tap the arrow to the right of a program name to see and select from all available hearing programs.

Volume (Fig. 3):
Select the Volume control screen to use the slider to raise or lower the volume of your hearing aids.
Sound Balance (Fig. 4):
Select the Sound Balance screen to use the slider to raise or lower the volume of high frequency sounds.

Streaming (Fig. 5):
This screen shows whether you are connected to a streaming device and the type of device connected (iOS, Smart Mic, etc.)
Tap Connect to Smart Transmitter 2.4 to engage a previously paired transmitter.
Connect to Smart Transmitter 2.4 (Fig. 6):
When the Smart Transmitter 2.4 is engaged, you may change the volume of streaming signal with the slider. Tap the Disconnect button to disengage the Smart Transmitter 2.4.

Directional hearing (Fig. 7 & 8):
You may change the directionality of your hearing aids’ microphones from this screen. This will help you improve your performance in noise without sacrificing your environmental awareness.

1. Tap one of the four quadrants to point the hearing aids’ microphones in that direction. The top of the screen is to the front.
2. If front directionality is selected, use the sliders to narrow or widen the directional focus.
3. Tap the center figure to hear all sounds around you equally.
4. Tap the Auto button to return to automatic function.

Hearing lessons (Fig. 9):
Tap the three horizontal lines on the upper left side of the app and tap Hearing Lessons.
These are designed to help you get the most benefit from your hearing aids by guiding you through several exercises.

Professional (Fig. 10):
This option is only available if TeleCare has been activated.
Tap the three horizontal lines on the upper left side of the app and tap Professional.

1. Send text messages to your dispenser regarding your hearing aids
2. Apply the TeleCare changes your dispenser sent to your hearing aids.

Satisfaction (Fig. 11):
Tap the three horizontal lines on the upper left side of the app and tap Professional.
Tap the face that best describes your satisfaction level that day.
This information is sent to your dispenser via TeleCare and may be used to improve your experience if needed.

Settings Menu (Fig. 12):
Tap the three horizontal lines on the upper left side of the app and tap Settings.

Hearing Aid Settings (Fig. 13)

1. Low Battery Interval: you may choose the frequency of the alerts when your hearing aids’ batteries are running low.
2. Power-On-Delay: you may choose the time the hearing aids take to turn on after being removed from the charger or closing the battery door.
3. Use motion sensor: utilizes your movement to change directionality and noise reduction.
4. Bluetooth mode: turns off Bluetooth in the app, not on the cell phone.

App Settings (Fig. 14):

1. Set up the app: select if you want to go through the app pairing process.
2. Language: you may choose 1 of 21 language options.
3. Usage statistics: enable if you want to help Rexton with app improvements.
4. Rate the app: let us know how the app is working for you.

Help (Fig. 15):
Connect with Rexton via e-mail.

Versions (Fig. 16):
Displays your app and firmware version.
This information is important when communicating any app malfunction to your dispenser.

Imprint (Fig. 17):
Here you can read the legal information regarding the app and its use.

ADDING TELECARE

Adding TeleCare after App Installation (Fig. 18 – 23)

1. Tap the three horizontal lines on the upper left side of the app.

2. Tap App settings.

3. Tap Connect to TeleCare.

4. Check the box to agree to Terms of use for TeleCare.

5. Enter the 6-digit code your dispenser provided.

6. Tap Ok to provide access to your phone’s microphone.
   This is required to use the phone function of the app to communicate with your dispenser if using Tele-Care Remote Session.*

7. Tap Ok to provide access to your phone’s camera.
   This is required to use the video conferencing function of the app to comunicate with your dispenser if using TeleCare Remote Session.*

Available only with Bluetooth enabled hearing aids.

It’s a tough world out there, and even tougher when your hearing starts to go. At Rexton, we won’t let hearing loss hold you back. Good hearing is critical: From getting the job done, to getting home safely and being there for the people who count on you, we know what’s at stake. That’s why we work hard to deliver proven hearing technology in the most reliable way. We understand what reliability means in real life, and make practical, easy-to-use products you can count on. Our hearing aids have been getting the job done since 1955, so whatever life throws at you, you can rely on Rexton.

Sivantos GmbH
Henri-Dunant-Straße 100
91058 Erlangen, Germany

www.rexton.com

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sivantos GmbH is under license. Other trademarks and trade names are those of their respective owners. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc. “Made for iPhone” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPhone or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.
Please note that the use of this accessory with iPhone or iPad may affect wireless performance. iPad, iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.

References

• Hearing aids you can rely on. Since 1955. | Rexton

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