SOUNDPEATS H1 Earbuds User Manual

H1

USER MANUAL

Pairing

1. The earbuds automatically pair to each other a er being taken out from the charging case. LED on main earbud flashes in white and red, and LED on the secondary earbud stays in white.
2. Activate Bluetooth on the device, and choose “SOUNDPEATS H1” on Bluetooth list to pair.

Reset

1. Clear pairing record between the earbuds and your devices.
2. Place back both earbuds into the charging case and make sure they are in charging status.
3. Long press both multifunction buttons for 10s until LEDs indicators of earbuds flash in white twice, reset completed.

Wearing

Product Diagram

Button Control

for 1.5s
Power Off| Auto: Place back into charging case Manually: Press and hold the MFB for 10s
Play / Pause| Double tap the MFB
Volume +| Tap the right MFB once
Volume –| Tap the left MFB once
Previous Track| Press and hold left MFB for 1.5s
Next Track| Press and hold right MFB for 1.5s
Answer / Hang Up Phone Call| Double tap the MFB
Reject Phone Call| Press and hold the MFB for 1.5s
Switch Between Two Calls| Press and hold the MFB for 2s
Manually Enter Pairing Mode| Press and hold the MFB for 6s
Activate Voice Assistant| Triple tap the MFB

Game Mode

SOUNDPEATS Hl uses the latest technology and is equipped with game mode.
In the game mode, earbuds delay will be greatly reduced to ensure the synchronization of the game audio and picture.

Triple click the multifunction button on left earbud to turn on/off the game mode. The earbud prompts “Game Mode” when the mode is on and prompts Exit Game Mode” when It’s off.

Q & A

Q1: What do the charging LEDs tell while charging the case?
The LEDs indicators of charging case stay on while charging, and turn off a er fully charged.
When the battery level of the charging case is 0-24%, The first LED at the bottom flashes in white
When the battery level of the charging case is 50%-74%, The first 2 LEDs at the bottom light up in white And the third LED flashes in white
When the battery level of the charging case is 100%, All four LEDs at the bottom light up in white

When the battery level of the charging case is 25%-49%, The first LED at the bottom lights up in white And the second LED flashes in white
When the battery level of the charging case is 75%-99%, The first 3 LEDs at the bottom light up in white And the forth LED flashes in white

Q2: Why are the earbuds still connected to my phone after placing back?

1. The charging case is out of battery. The case will not turn off the earbuds if the case battery dead.
2. Please make sure the earbuds are placed properly in the charging case.And wipe the charging metal sheet and pin needle with a microfiber cloth to keep charging connectors on both the earbuds and charging case clean.

Q3: Why the playtime does not match as advertised?
A single charge of the earbuds will not give you 40 hours playtime constantly. The earbuds work around 10 hours per charge with average use. The charging case provides another 3 recharges.

FCC Statement

This equipment hos been tested and found to comply with the limits for a Class B digital device, pursuant to Port 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in a residential installation. This equipment generates uses and con radiate radio frequency energy and. if not installed and used in accordance with the instructions. may cause harmful interference to radio communications.

However there is no guarantee that Interference will not occur in a particular installation. If this equipment does cause harmful Interference to radio or television reception, which con be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into on outlet on a circuit different from thot to which the receiver is connected.
• Consult the dealer or on experienced radio/TV technician for help.

This device complies with port 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference.
(2) this device must accept any interference received, including Interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FAQ

BLUETOOTH

How to reset SoundPEATS H1?

1. Put both earbuds into the charging case. Make sure they are in charging status.
2. Then long press the MFB of both earbuds for 10 seconds at the same time until the LED indicator in both earbuds flash white and red twice.
3. If the resetting completed successfully, when you take the earbuds out of the charging case, one earbud will flash red and white lights, and the other has solid white light.

Why is the Bluetooth connection unstable sometimes?

1. Though Bluetooth is also a kind of wireless signal transmission, it’s not as strong as WiFi. It compromises by a lot of interference around, such as the compatibility between the connected devices, some other wireless signal around, WiFi frequency, and the barriers between (walls, doors, etc.). Bluetooth range is normally around 30 feet in open space. The actual performance replies on the environment.
2. Please charge the earbuds. Low battery may cause the disconnection.
3. Please clear the pairing record and restart your device.

What can I do if the earbuds stopped connecting to my device?

1. Clear the pairing record between the earbuds and all of the previous devices.
2. Try to clear some Bluetooth listings on your device and restart the device.
3. Put the earbuds into the charging case to reset.
4. Take the earbuds out of the charging case and leave some time for them to pair with each other. Then please open the Bluetooth of your device to connect.

What can I do if the left earbud and the right earbud won’t work together?

1. Please use a bit of light sandpaper or microfiber cloth with a bit of rubbing alcohol to clean the charging connectors to ensure the earbuds charge well.
2. Put them into the charging case to reset.

What can I do if the earbuds connect to my phone, but not my computer?

1. UNPAIR the earbud from the phone, then the earbuds will lose Bluetooth connection to the phone and enter into pairing mode.
2. Put the earbuds into the charging case to reset.
3. Take them out of the case, then open the Bluetooth of your computer to connect.
4. If those do not help, you may need to update your computer’s Bluetooth driver, which does not require a special driver itself and there is no driver for it. Bluetooth drivers must come from the specific manufacturer for your exact computer model. Download and install the appropriate Bluetooth driver from the computer vendor’s website, then restart your system before attempting to pair and connect to your SoundPEATS earbuds.

How to operate when first use?

Open the charging case lid and take out both earbuds, then remove the insulating film and put them back.

1. When the charging case has power, open the lid of the charging case, the earbuds will turn on and enter the pairing mode. For the main earbud, the red and white lights will flash alternately; for the secondary earbud , the white light will keep on.
2. Activate the Bluetooth on your device and choose “SOUNDPEATS H1” to connect.

SOUND

Why does the volume of the earbuds reduce after using a period of time?

It may be caused by the sound hole being blocked by foreign objects. Please try to remove the silicone ear piece and gently clean off the screen with a little alcohol to avoid dust or secretions blocking.

What can I do if one earbud is quieter than the the other?

1. Please try to remove the silicone ear piece and gently clean off the screen with a little alcohol to avoid dust or secretions blocking.

2. Please change other songs or videos. For some songs and videos, the sound effect is unstable.

3. Please change other devices. You can try this way:
   – UNPAIR and delete from your original device
   – Pair to a new device and play music
   – UNPAIR and delete from this new device
   – Pair back with original device

4. Try to reset the earbuds.

Why the other side could not hear me when calling?

1. Please choose to pick up phone calls via the earbuds.
2. Please do not mute the phone calls.
3. Please clean the Mic holes to avoid dust or secretions blocking.
4. Please kindly adjust the volume through the earbuds and devices.
5. If you are using the earbuds with an Android phone, please check the settings to see if you have allowed both phone audio and media audio to be transmitted through the earbuds.
6. Please change to some other devices to see if the condition is the same.

CHARGING

What should I do if the charging case won’t charge?

Please try to use another known working cable to charge the case for more than 10 hours via a laptop or computer. Compared to other electronics, the Bluetooth earbuds are low power products. Hence, for charging safety, please do not use fast charger.

What can I do if any earbud stopped charging?
Please use a bit of light sandpaper or microfiber cloth with a bit of rubbing alcohol to clean the charging connectors and try to adjust the earbuds in the charging case to ensure they charge well.

What can I do if any earbud stopped turning on?

1. Please check if it charges well first.
2. Please press and hold the MFB for 1.5s to turn on manually.
3. Please try to reset the earbuds.

Why are the earbuds still connected to my phone after placing them back and closing the case lid?

1. The charging case has no remaining power. Placing the earbuds back into the charging case can’t make themselves turn off if the case battery is dead.
2. Please make sure the earbuds are correctly placed in the charging case, and make sure the charging metal sheet and the PIN are clean. Please try to clean the connectors between the charging case and the earbud with something like microfiber cloth.

TOUCH CONTROL

What can I do if the touch controls do not work always?

Please touch the middle of the control area, and keep your hands dry, the earbuds may not response on wet fingers.

Please try to skip songs for more times to find your ideal frequency to control the earbuds.
Another way for you to have a try: discharge the earbuds, then charge and reset.

CUSTOMER SERVICE TEAM

What should I do if the problem about the earbuds is not mentioned in this FAQ?

If there is no solution for your problem in this FAQ, please feel free to contact our support team through your order or our contact in the manual, we will surely help you out soon. SoundPEATS provides 12-month warranty for every product. Your satisfaction is always greatly important to us.

MANUFACTURER
Shenzhen SoundSOUL Information Technology Company Limited
Room 1308-1309, Building B, Huihai Square, Chuangye Road,
Longhua District, Shenzhen, China. 518109
support@soundpeatsaudio.com
www.soundpeatsaudio.com

FCC ID: 2AFTU-DD010 MADE IN CHINA

Read More About ……SoundPEATS APP User Guide

References

• SOUNDPEATS Wireless Earbuds, Bluetooth Headphones, Speakers for Sound.

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