CREATIVE Stage Air User Guide

June 7, 2024
Creative

CREATIVE Stage Air User Guide
Soundbar
MF8355

Overview

Product Overview

a. Power / Mode: Bluetooth® > AUX-in > USB Mass Storage
b. Vol + /
c. Vol – /
d. Bluetooth Pairing/Play/Pause
e. USB Mass Storage
f. LED Indicator (Charging)
g. 3.5 mm AUX-in
h. micro USB Charging Port
i. LED Indicator (Mode)

Hereby, Creative Labs Pte. Ltd. declares the Bluetooth Speaker, model no. MF8355 is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at http://www.creative.com/EUDoC

Power / Source Selection

  1. Power Button Instructions
  2. Instructions
  • When attached with mass storage device

Bluetooth

Bluetooth Instructions

Battery

Battery Instructions

AUX-in

AUX Instructions

USB

USB Instructions

Technical Specifications

Bluetooth Version: Bluetooth 4.2
Operating Frequency: 2402–2480 MHz
Operating Range: Up to 10m, measured in open space. Walls and structures may affect range of device.
RF Output Power: < 4 dBm
Supported Bluetooth Profiles: A2DP (Wireless Stereo Bluetooth), AVRCP (Bluetooth Remote Control)
Supported Codec: SBC
Supported Audio Formats (USB Mass Storage Device): MP3
Lithium Ion Battery: 3.7V 2200 mAh (8.14 Wh)
Input: 5V 2A
Speaker Power: 5W x 2
Frequency Response: 80–20,000 Hz
SNR: ≥ 72 dB
Battery Saving Mode: The speaker automatically powers down when there is no audio for more than 6 hours
Operating Temperature Range: 0–45ºC

Other Information

Please visit creative.com/compliance/stageair for the user guide, safety and regulatory information, ErP information where applicable and battery removal instruction which is meant strictly for independently qualified professional.
Please visit creative.com/support/stageair for all other support related to your product.

Notice for Singapore
Complies with
IMDA Standards
DA107311

Safety and Regulatory information

European Compliance

CAUTION:
To comply with the Europe CE requirement, this device must be installed with CE certified computer equipment which meet with Class B limits. All cables used to connect this device must be shielded, grounded and no longer than 3m in length. Operation with non-certified computers or incorrect cables may result in interference to other devices or undesired effects to the product.


MODIFICATION:

Any changes or modifications not expressly approved by Creative Technology Limited
or one of its affiliated companies could void the user’s warranty and guarantee rights.
Waste Electrical and Electronic Equipment (WEEE) Symbol
The use of the WEEE Symbol indicates that this product may not be treated
as household waste.
By ensuring this product is disposed of correctly, you will help protect the environment. For more detailed information about the recycling of this product, please contact your local authority, your household waste disposal service provider or the shop where you purchased the product.

Dustbin Icon
BATTERIES DIRECTIVE

FOR REMOVABLE BATTERY (Li-ion/polymer, button/coin cells, cylindrical cells)
This product contains one or more of the above removable batteries. The crossed-out wheeled bin symbol indicates that the battery in this product should not be treated as unsorted municipal waste upon reaching its end of life. Instead it should be taken to separate collection and recycling schemes. Batteries containing heavy metal content will have a two-letter symbol for the chemical under the crossed-out wheeled bin symbol. ‘Cd’ stands for cadmium, ‘Pb’ for lead, and ‘Hg’ for mercury. You can help the environment and avoid public health hazards by recycling the battery at an authorized recycling facility or the place of purchase. To find the nearest authorized recycle centre contact your local authority. Instructions for removing the battery can be found in the product user manual. The instructions should be followed carefully before attempting to remove the battery.

FOR INTEGRATED BATTERY
This product contains a Lithium ion/polymer battery that should only be removed by an authorized recycling centre. By recycling this product at your local authorized recycling centre or the place of purchase, the battery will be removed and recycled separately.

Additional guidelines for wireless devices

  • The short wave radio frequency signals of a wireless device may impair the operation of other electronic and medical devices.
  • Switch off the device where it is prohibited. Do not use the device in medical facilities, aircraft, refueling points, close to automatic doors, automatic fire alarms or other automatically controlled devices.
  • Keep this device at least 20 cm from pacemakers and other medical devices. Radio waves may impair the operation of pacemakers and other medical devices.

For models with embedded battery

  • Do not attempt to remove the embedded battery. The product must be disposed of according to local environmental regulations. To replace the battery, return your product to your regional support office. For product service information, go to www.creative.com.
  • Do not expose to excessive heat such as sunshine, fire or the like.

CAUTION: Risk of explosion if battery is replaced by incorrect types. Replace only with the same or equivalent type.

CREATIVE – LIMITED HARDWARE WARRANTY

Creative Labs Pte Ltd and its affiliates (“Creative”) warrants that the retail purchased Creative-branded hardware product herein (“Product”) is free of material defects in materials and workmanship (“Defect(s)”) that result in Product failure during normal consumer usage for the Warranty Period, according to the following terms and conditions:

  1. This limited hardware warranty extends only to the original end-user purchaser and holder of this warranty (“You” or “Your”) and is not transferable or assignable to any subsequent purchaser.

  2. You must provide proof of original purchase of the Product by a dated itemized receipt to be eligible for this limited warranty.

  3. The limited warranty is ONLY applicable in the country or territory where the Product was purchased from an authorized retailer/reseller and excludes any product that has not been purchased as new or is obtained as a result of the purchase of a non-Creative product.

  4. If a Defect arises and a valid claim is received during the Warranty Period (as provided below), Creative will at its sole option, service the Product at no charge using new or refurbished replacement parts at our sole discretion.
    Please note that:
    a. The limited warranty for the Product is for twelve (12) months (for the European Union, twenty-four (24) months (excluding all wear and tear), subject to certain exceptions as stated in the EU Directive 1999/44/EC) from the date of Your purchase (“Warranty Period”). The Warranty Period will be extended by each whole day that the Product is out of Your possession for repair under this warranty.
    b. Creative will cover the labor charges incurred by Creative in repairing or replacing the defective parts during the Warranty Period from the date of your purchase.
    c. You will not have to pay for any such replacement parts.
    d. Creative also warrants that the repaired or replaced parts will be free from defects in material and workmanship for the remainder of the Warranty Period.
    e.** For the limited warranty of the Product’s Liquid Crystal Display, please refer to the Creative Support Web Page at www.creative.com/support.

  5. This warranty gives You specific legal rights. You may also have other rights, which vary from state to state and country to country. The terms of this warranty do not exclude such rights or limit them. Your statutory rights are unaffected. Some states and countries do not allow (i) exclusions of, or limitations on, certain liabilities or warranties, including but not limited to how long a warranty lasts, the exclusion or limitation of incidental or consequential damages, or the exclusion of liability for injury (including death) caused by negligence, (ii) the inclusions of certain asymmetrical terms in warranties, or (iii) the expiration of all legal claims after a fixed time, so certain of the above limitations, exclusions or asymmetrical terms may not apply to You depending on the relevant jurisdiction. If adjudged invalid, such term(s) would be severable without affecting the validity of the other terms.

  6. Creative does not warrant uninterrupted or error-free operation of the Product. Creative is not responsible for damage arising from failure to follow all or any instructions relating to the Product’s use. Creative is not under any obligation to support the Product for all operating environments, including but not limited to, interoperability with both current and future versions of software or hardware.

  7. For Products that are capable of storing data: Creative is not responsible or liable for any data stored on the Product that is lost, deleted or becomes otherwise inaccessible. All data may be deleted from the Product during servicing.
    You should remove or make a backup copy of any data stored on the Product before sending the Product to Creative.

  8. If a problem develops during the Warranty Period, please refer to www.creative.com/support or contact Your retailer/reseller. Please note that: (i) You must provide proof of original purchase of the Product by a dated itemized receipt; (ii) You shall bear the cost of shipping (or otherwise transporting) the Product to Creative. Creative will bear he cost of shipping (or otherwise transporting) the Product back to You after completing the warranty service; (iii) Before You send the Product to Creative, You must be issued a Return Merchandise Authorisation (“RMA”) number from www.creative.com/support. Clearly write the RMA number on the outside of the package containing the Product being sent to Creative. Creative will not accept a return that does not have a RMA number on the outer packaging; and (iv) You can only return the defective Product(s) not excluded under Section 9 below. Creative is not responsible for other products or accessories returned with the defective Product(s). Creative reserves the right to change the method by which Creative may provide warranty service to you, and your Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the country where service is requested. Service options, parts availability and response times may vary according to country. For further details on Creative Warranty terms, Product returns and repair procedure, Creative customer support services and contact information, please refer to the support section of Creative’s web site at www.creative.com/support.

  9. The limited warranty does not apply to:
    a. Consumable parts, such as batteries or protective coatings that, due to their nature, tend to diminish over time, unless failure has occurred due to a defect in materials or workmanship;
    b. Damage caused by normal wear and tear, abnormal use or conditions, misuse, neglect, abuse, accident, improper handling or storage, defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, including without limitation, software changes, or modification in any way by someone other than Creative or its authorised service centres, improper use of any electrical source, undue physical or electrical stress, operator error, non-compliance with instructions or other acts which are not the fault of Creative, including damage or loss during shipment or transit.
    c. Damage from external causes such as floods, storms, fires, sand, dirt, earthquakes, an Act of God, exposure to sunlight, weather, moisture, heat, vibration or corrosive environments, electrical surges, battery leakage, theft, or damage caused by the connection to other products not recommended for interconnection.
    d. Damage or loss of data due to (i) interoperability with either or both current and future versions of operating systems or other current or future software and hardware, (ii) a computer virus, worm, spyware, Trojan horse or memory content corruption, or (iii) malfunction or defect of the Product.
    e. Counterfeit products/parts or any accompanying products/parts that are incompatible with the Product.
    f. Any Product that: (i) has had its serial number altered, defaced or removed; (ii) shows evidence of tampering;
    (iii) mismatched board serial numbers; or (iv) has non-conforming or non-Creative housing or casing.
    g. Any accessories including but not limited to disposable alkaline batteries, removable fuses, screen protectors, plugs and pouches.
    h. Any defect occurring after the expiration of the Warranty Period or where Creative was not advised in writing of an alleged defect or malfunction within seven (7) days after the expiration of the Warranty Period.

  10. Any Product determined by Creative to be warranty-expired, warranty-void or not in need of repair will be subject to a minimum non-refundable diagnostic and handling fee. In the event that You fail to make the payment, Creative may, at its sole discretion, dispose of the Product without notice and liability to You.

  11. Subject to any non-excludable limit under applicable law, the maximum liability under this limited warranty is the original price paid for the Product (excluding any shipping and additional charges).
    Creative and its affiliated companies will not be liable for any other losses or damage unless liability is non-excludable under applicable law. The remedy stated is Your exclusive remedy for breach of warranty. Any action or lawsuit for breach of this limited warranty must be commenced within eighteen (18) months following the original purchase of the Product or within the limitation period under applicable law.

  12. INSOFAR AS PERMITTED BY LAW, THE PRODUCT AND THE SERVICED PRODUCT IS PROVIDED “AS IS”. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CREATIVE AND ITS AFFILIATED COMPANIES HEREBY DISCLAIM THE APPLICABILITY OF ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE FOR THE PRODUCT AND/OR THE SERVICED PRODUCT. CREATIVE AND ITS AFFILIATED COMPANIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOST PROFITS, SAVINGS, DATA, OR LOSS OF USE, ANY THIRD PARTY CLAIMS, AND ANY INJURY TO PROPERTY OR BODILY INJURY (INCLUDING DEATH) TO ANY PERSON, ARISING FROM OR RELATING TO THE USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, TORT, OR STRICT LIABILITY, EVEN IF CREATIVE OR ANY OF ITS AFFILIATED COMPANIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  13. For Australia only: Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods. (Creative Technology Ltd, 31 International Business Park, #03-01 Creative Resource, Singapore 609921. Telephone: +65 6895 4101 (standard international call charges apply.))

  14. This is the entire warranty and supersedes all prior and contemporaneous agreements or understandings, oral or written, relating to warranty coverage for the Product, and no representation, promise or condition not contained herein will modify these terms.

  15. Update(s) of this Limited Hardware Warranty may be posted at www.creative.com/support. An Update will replace any earlier version upon posting on the web site. You are advised to check for Update(s).
    ** A seller in the European Union (EU) may be entitled to refuse to repair or replace the goods if it is (i) impossible or (ii) disproportionate (eg. where the costs are unreasonably high for the seller) to do so, taking into account the value the goods would have had (if there were no lack of conformity), the significance of the lack of conformity and where an alternative remedy would be completed without significant inconvenience to the consumer. In such cases, the consumer may ask for an appropriate reduction of the price or have the contract rescinded.
    The consumer is not entitled to have the contract rescinded if the lack of conformity (or defect or fault) is minor.
    In which case, the seller is entitled to turn down a request for rescission of the contract in such a situation. For further details, please refer to Articles 3(3), 3(5) and 3(6) of the EU Directive 1999/44/EC.
    www.creative.com/warranty

For details on the Creative Warranty period of your product, please visit https://www.creative.com/warranty

References

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