Zoom Telephonics 5352 DOCSIS 3.0 Cable Modem / Router with Wireless-N user manual

June 7, 2024
Cox

Zoom Telephonics 5352 DOCSIS 3.0 Cable Modem / Router with Wireless-N

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Modem Information

DOCSIS 3.0 Single Band WiFi Modem

8×4 channel bonding with speeds of up to 150 Mbps on a wired connection

Cox recommends a DOCSIS 3.1 modem or gateway

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Highest Service Level

Preferred 150

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Front View

Click to enlarge.

| | After the cable modem is successfully registered on the network, the POWER , DS , US , and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational.
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Back View

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| | The Zoom 5323 has the following ports available on the back of the WiFi modem.

  • POWER ON / OFF – Turns the modem / router on and off.
  • CABLE – Connects to the cable wall outlet.
  • ETHERNET – Provides internet access to a single device. Only one port is active at a time.
  • RESET – Use this button in the unlikely event that you want to restore the default factory settings. (login/Reset instructions)

The RESET button is for maintenance purposes only.

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MAC Address

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| | MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The modem lights indicate the current status of your WiFi modem. To troubleshoot any connection problems, use the table below.

Modem Light Status Problem
Power Off No power – Verify all cable connections and try resetting

the modem.
Solid Green| None
DS

(Downstream)

| Blinking Green| Scanning for downstream channel – Verify all cable connections and try resetting the modem.
Solid Green| None – connection established on one channel
Solid Blue| None – operating on more than one channel (downstream bond mode)
US

(Upstream)

| Off| Upstream channel is inactive – Verify all cable connections and try resetting the modem.
Blinking Green| Scanning for upstream channel – Verify all cable connections and try resetting the modem.
Solid Green| None – connection established on one channel
Solid Blue| None – operating on more than one channel (upstream bond mode)
ONLINE| Off| No connection – Verify all cable connections and try resetting the modem.
Solid Green| None – modem is operational
LINK 1 – 4| Off| No Ethernet link detected
Blinking Green| None – data is flowing
Blinking Amber| None – data is flowing
Solid Green| None – connected to 10 or 100 Mbps
Solid Amber| None. – connected at 10 or 100 Mbps
WPS| Off| No WiFi client associated with the cable modem via WPS – Enable WiFi.
Blinking Green| None – WPS is in discovery mode, (LED blinks for up to 2 minutes)
Solid Green| None – WPS configuration is successful
WLAN| Off| WiFi disabled – Enable WiFi.
Blinking Green| Data flowing
Solid Green| None – WiFi is enabled

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