Linksys CM3024 High Speed DOCSIS 3.0 Cable Modem Router user manual

June 7, 2024
Cox

Linksys CM3024 High-Speed DOCSIS 3.0 Cable Modem Router

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Modem Information

DOCSIS 3.0 Cable Modem

24×8 channel bonding

To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required

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Highest Service Level

Ultimate 500

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Front View

Click to enlarge.

| | After the cable modem is successfully registered on the network, the Power , Receive , Send , and Status indicators illuminate continuously to indicate that the cable modem is online and fully operational.
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Back View

Click to enlarge.

| | The modem includes the following connection ports:

  • POWER – Connects to the power adapter
  • ETH – Connects devices to the 10/100/1000 RJ45 Ethernet port
  • CABLE – Connects to a coaxial cable

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MAC Address

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| | The information below is usually found on a sticker located on the bottom of the modem.

  • The S/N is the serial number of the Linksys CM3024.
  • The CM MAC is the MAC address of the Linksys CM3024.

Troubleshooting

The lights indicate the current status of your device. To troubleshoot any connection problems, use the table below.

Modem Light Status Problem
Power On The modem is powered on.
Off No power; Verify power supply connections and electrical outlet. Ensure

the outlet is not connected to a switch. Press the Power ON/OFF button on the back of the modem to ensure it is turned on.
Receive| Solid Blue| Multiple downstream channels are in use.
Solid Green| One downstream channel is in use.
Blinking| Scanning for downstream channels. Verify all cable connections and try resetting the modem.
Send| Solid Blue| Multiple upstream channels are in use.
Solid Green| One downstream channel is in use.
Blinking Green| Scanning for an upstream channel. – Verify all cable connections and try resetting the modem.
Off| No upstream channels are in use. – Verify all cable connections and try resetting the modem.
Status| On| The modem is online.
Blinking| The modem is registering a connection.
Off| The modem is Offline. – Verify all cable connections and try resetting the modem.
Ethernet| On| A device is connected to the Ethernet port.
Blinking| Data is being transferred over the Ethernet connection.
Off| No device is connected or the device is disabled. Verify all cable connections and try resetting the modem.

Manufacturer Resources

For more detailed technical information on the Linksys CM3024, use the LINKSYS_CM3024_USER_GUIDE [PDF]

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